SlideShare ist ein Scribd-Unternehmen logo
1 von 7
Emirates Airways
Name: Shadi Marzouk
Student Number: 2184466
Tutor Name: Gerry McCann
Company Name: Emirates Airways
Subject: Business Information
Systems
(Airlines News – Emirates,
2014)
(Emirates Airline launches $750m bond, 2015)
Introduction
 Emirates Airways is one of the world’s biggest
airlines; it was founded in 1985 by Maurice Flanagan,
an entrepreneur in aviation. (Sir Maurice Flanagan KBE, CBE, BA,
Hon.FRAeS, FRAeS, FCIT, 2015)
 dnata, the largest Air Travel Service provider in the
Middle East, with over 50 years of experience in the
industry. (dnata, 2015)
 When Emirates Airways was established; it was
decided for it to be built on top of dnata, which by that
year was already the sales agent for 25 airlines. (Our
History, 2015)
(Emirates Airline, 2014)
Facts
 In 2013 it was ranked as the no.1 airline in 2013 and
4th in terms of international passengers carried in
2014. (Emirates (airline), 2015)
 Emirates SkyCargo division.
 It is the largest airline in the Middle East.
 3,500 flights per week to142 cities in 78 countries
across six continents. (Emirates (airline), 2015)
 In 1993 on-board fax facilities and video systems in
all its seats throughout its fleet, it was also the first
airline to provide telecommunications on an Airbus in
all First, Business and Economy Classes. (Our History, 2015)
(Emirates Skycargo,
(Media, 2011)
More Facts!
 The firm was delivering around 30,000
passengers/week to 23 destinations, and started
building a $540 million terminal to handle 11 million
passengers per year.
 Later in the year 2000 it has finished building a
third terminal that is able to handle 22 million
passengers per year. And handling over 700,000
tonnes of cargo per year. (Our History, 2015)
 Safest airline in the world along with Etihad in
2013.
 Longest non-stop A380 flight from Los Angeles to
Dubai.
(Emirates Airways, 2015)
Financials (2009-2014)
 47,678 employees.
 profits hit the AED73m (€17 million) mark in 2012-
2013.
 AED82m (€19 million) mark by 2013-2014.
 218 aircrafts in operation that are able to carry 44
million passengers a year.
 283 on order.
 50 A380s and 150 Boeing 777x have been
ordered at the cost of $99 billion.
(Annual Report,
2015)
Skywards
 Skywards is Emirates’ frequent flyer program. it
has 4 levels, blue, silver, gold and platinum.
 The program provides many benefits to the
customer, the higher the level, the more the
benefits; they include extra baggage allowances,
discounts, access to the first class lounge, first
class treatment in the airports with skipping line
privilege and many more.
(Emirates Airways,
Bibliography
50+ Popular Airline Logos. (2009, 03 10). Retrieved from Web Designer Depot:
http://netdna.webdesignerdepot.com/uploads/2009/03/emirates_logo2.gif
Annual Report. (2015). Retrieved January 28, 2015, from The Emirates Group:
http://www.theemiratesgroup.com/english/facts-figures/annual-report.aspx
dnata. (2015). Retrieved January 28, 2015, from dnata: http://www.dnata.com/english/default.aspx
Emirates (airline). (2015, 01 21). Retrieved 01 27, 2015, from Wikipedia:
http://en.wikipedia.org/wiki/Emirates_(airline)
Emirates (airline). (2015, 01 21). Retrieved January 28, 2015, from Wikipedia:
http://en.wikipedia.org/wiki/Emirates_(airline)
EMIRATES. (2015). Retrieved from Western Oriental: http://www.massitsallhere.com/wp-
content/uploads/2014/02/Air-to-air-Emirates-A380-aircraft-706137.jpg
Flying with Emirates. (2015). Retrieved January 28, 2015, from Emirates:
http://www.emirates.com/english/flying/flying_with_emirates.aspx
Membership Details. (2015). Retrieved 01 28, 2015, from Emirates:
http://www.emirates.com/ie/english/skywards/about/membership-tiers/membership-
tiers.aspx
Our History. (2015). Retrieved January 28, 2015, from The Emirates Group:
http://www.theemiratesgroup.com/english/our-company/our-history.aspx#
Sir Maurice Flanagan KBE, CBE, BA, Hon.FRAeS, FRAeS, FCIT. (2015). Retrieved from The Emirates
Group: http://www.theemiratesgroup.com/english/our-company/leadership/maurice-
flanagan.aspx

Weitere ähnliche Inhalte

Was ist angesagt?

Airport handling procedure
Airport handling procedure Airport handling procedure
Airport handling procedure
Abdur Rahim Khan
 

Was ist angesagt? (20)

The Story of Emirates Airlines
The Story of Emirates AirlinesThe Story of Emirates Airlines
The Story of Emirates Airlines
 
Emirates
EmiratesEmirates
Emirates
 
Emirates Airlines Expansion into Miami Market Evaluation (SPEC)
Emirates Airlines Expansion into Miami Market Evaluation (SPEC)Emirates Airlines Expansion into Miami Market Evaluation (SPEC)
Emirates Airlines Expansion into Miami Market Evaluation (SPEC)
 
Service Brand study on Emirates
Service Brand study on EmiratesService Brand study on Emirates
Service Brand study on Emirates
 
SWOT Analysis & Marketing Mix Of Emirates Airline
SWOT Analysis & Marketing Mix Of Emirates AirlineSWOT Analysis & Marketing Mix Of Emirates Airline
SWOT Analysis & Marketing Mix Of Emirates Airline
 
Emirates ppt
Emirates pptEmirates ppt
Emirates ppt
 
Emirates Strategy Analysis
Emirates Strategy AnalysisEmirates Strategy Analysis
Emirates Strategy Analysis
 
Emirates
EmiratesEmirates
Emirates
 
Qatar Airways
Qatar AirwaysQatar Airways
Qatar Airways
 
Emirates Strategic management analysis
Emirates Strategic management analysisEmirates Strategic management analysis
Emirates Strategic management analysis
 
Qatar airways presentation
Qatar airways presentationQatar airways presentation
Qatar airways presentation
 
Strategic Management-Emirates Airline
Strategic Management-Emirates AirlineStrategic Management-Emirates Airline
Strategic Management-Emirates Airline
 
Aviation
AviationAviation
Aviation
 
Qatar ppt
Qatar pptQatar ppt
Qatar ppt
 
Strategic management of emirates airline
Strategic management of emirates airlineStrategic management of emirates airline
Strategic management of emirates airline
 
Comprehensive Marketing Presentation on Emirates Airlines
Comprehensive Marketing Presentation on Emirates AirlinesComprehensive Marketing Presentation on Emirates Airlines
Comprehensive Marketing Presentation on Emirates Airlines
 
Singapore Airlines-Flying High
Singapore Airlines-Flying HighSingapore Airlines-Flying High
Singapore Airlines-Flying High
 
Case Study-Emirates
Case Study-EmiratesCase Study-Emirates
Case Study-Emirates
 
Airport handling procedure
Airport handling procedure Airport handling procedure
Airport handling procedure
 
Emirates - airline - flight
Emirates - airline - flight Emirates - airline - flight
Emirates - airline - flight
 

Ähnlich wie Emirates Airways

Tipping Point on Emirate Airlines - Kaosarat Animashaun
Tipping Point on Emirate Airlines - Kaosarat AnimashaunTipping Point on Emirate Airlines - Kaosarat Animashaun
Tipping Point on Emirate Airlines - Kaosarat Animashaun
Titilola Animashaun
 
【企業管理】Presentation: Emirates airline
【企業管理】Presentation: Emirates airline【企業管理】Presentation: Emirates airline
【企業管理】Presentation: Emirates airline
怡安 陳
 
Emirates Airlines Draft Strategic 2013-2014
Emirates Airlines Draft Strategic 2013-2014Emirates Airlines Draft Strategic 2013-2014
Emirates Airlines Draft Strategic 2013-2014
Arthur Ashidiqy
 
Synopsis-for-MBA-Project - Customer satisfaction
Synopsis-for-MBA-Project - Customer satisfactionSynopsis-for-MBA-Project - Customer satisfaction
Synopsis-for-MBA-Project - Customer satisfaction
Rakesh Meshram
 

Ähnlich wie Emirates Airways (20)

7P's of service marketing
7P's of service marketing7P's of service marketing
7P's of service marketing
 
Singapore Airline v/s Emirates in Aviation Industry
Singapore Airline v/s Emirates in Aviation Industry Singapore Airline v/s Emirates in Aviation Industry
Singapore Airline v/s Emirates in Aviation Industry
 
Tipping Point on Emirate Airlines - Kaosarat Animashaun
Tipping Point on Emirate Airlines - Kaosarat AnimashaunTipping Point on Emirate Airlines - Kaosarat Animashaun
Tipping Point on Emirate Airlines - Kaosarat Animashaun
 
Emirates Airline
Emirates AirlineEmirates Airline
Emirates Airline
 
Requirements
RequirementsRequirements
Requirements
 
Tomorrow is yours
Tomorrow is yoursTomorrow is yours
Tomorrow is yours
 
Jetairways-CRM
Jetairways-CRMJetairways-CRM
Jetairways-CRM
 
Emirates Business Model Essay
Emirates Business Model EssayEmirates Business Model Essay
Emirates Business Model Essay
 
Branding strategy of emirates airlines
Branding strategy of emirates airlinesBranding strategy of emirates airlines
Branding strategy of emirates airlines
 
The Emirates Group. More than an airline...
The Emirates Group. More than an airline...The Emirates Group. More than an airline...
The Emirates Group. More than an airline...
 
Transferability of Chinese Human Resource Management Practices in Bangladesh:...
Transferability of Chinese Human Resource Management Practices in Bangladesh:...Transferability of Chinese Human Resource Management Practices in Bangladesh:...
Transferability of Chinese Human Resource Management Practices in Bangladesh:...
 
【企業管理】Presentation: Emirates airline
【企業管理】Presentation: Emirates airline【企業管理】Presentation: Emirates airline
【企業管理】Presentation: Emirates airline
 
Etihad Aviation Group fast facts and figures AUG 2018
Etihad Aviation Group fast facts and figures AUG 2018Etihad Aviation Group fast facts and figures AUG 2018
Etihad Aviation Group fast facts and figures AUG 2018
 
A T. BUSINESS MANAGEMENT REVIEW-December Edition 2012
A T. BUSINESS MANAGEMENT REVIEW-December Edition 2012A T. BUSINESS MANAGEMENT REVIEW-December Edition 2012
A T. BUSINESS MANAGEMENT REVIEW-December Edition 2012
 
Emirates Airline: Strategic Management Report
Emirates Airline: Strategic Management ReportEmirates Airline: Strategic Management Report
Emirates Airline: Strategic Management Report
 
The 10 Best Airlines in the World in 2017
The 10 Best Airlines in the World in 2017The 10 Best Airlines in the World in 2017
The 10 Best Airlines in the World in 2017
 
Emirates Airlines Draft Strategic 2013-2014
Emirates Airlines Draft Strategic 2013-2014Emirates Airlines Draft Strategic 2013-2014
Emirates Airlines Draft Strategic 2013-2014
 
Marketing-plan-for-emirates-airlines
 Marketing-plan-for-emirates-airlines Marketing-plan-for-emirates-airlines
Marketing-plan-for-emirates-airlines
 
Synopsis-for-MBA-Project - Customer satisfaction
Synopsis-for-MBA-Project - Customer satisfactionSynopsis-for-MBA-Project - Customer satisfaction
Synopsis-for-MBA-Project - Customer satisfaction
 
Emirates
Emirates Emirates
Emirates
 

Kürzlich hochgeladen

Mckinsey foundation level Handbook for Viewing
Mckinsey foundation level Handbook for ViewingMckinsey foundation level Handbook for Viewing
Mckinsey foundation level Handbook for Viewing
Nauman Safdar
 
The Abortion pills for sale in Qatar@Doha [+27737758557] []Deira Dubai Kuwait
The Abortion pills for sale in Qatar@Doha [+27737758557] []Deira Dubai KuwaitThe Abortion pills for sale in Qatar@Doha [+27737758557] []Deira Dubai Kuwait
The Abortion pills for sale in Qatar@Doha [+27737758557] []Deira Dubai Kuwait
daisycvs
 
Jual Obat Aborsi ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan Cytotec
Jual Obat Aborsi ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan CytotecJual Obat Aborsi ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan Cytotec
Jual Obat Aborsi ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan Cytotec
ZurliaSoop
 

Kürzlich hochgeladen (20)

Kalyan Call Girl 98350*37198 Call Girls in Escort service book now
Kalyan Call Girl 98350*37198 Call Girls in Escort service book nowKalyan Call Girl 98350*37198 Call Girls in Escort service book now
Kalyan Call Girl 98350*37198 Call Girls in Escort service book now
 
Mckinsey foundation level Handbook for Viewing
Mckinsey foundation level Handbook for ViewingMckinsey foundation level Handbook for Viewing
Mckinsey foundation level Handbook for Viewing
 
Lucknow Housewife Escorts by Sexy Bhabhi Service 8250092165
Lucknow Housewife Escorts  by Sexy Bhabhi Service 8250092165Lucknow Housewife Escorts  by Sexy Bhabhi Service 8250092165
Lucknow Housewife Escorts by Sexy Bhabhi Service 8250092165
 
Horngren’s Cost Accounting A Managerial Emphasis, Canadian 9th edition soluti...
Horngren’s Cost Accounting A Managerial Emphasis, Canadian 9th edition soluti...Horngren’s Cost Accounting A Managerial Emphasis, Canadian 9th edition soluti...
Horngren’s Cost Accounting A Managerial Emphasis, Canadian 9th edition soluti...
 
Cannabis Legalization World Map: 2024 Updated
Cannabis Legalization World Map: 2024 UpdatedCannabis Legalization World Map: 2024 Updated
Cannabis Legalization World Map: 2024 Updated
 
GUWAHATI 💋 Call Girl 9827461493 Call Girls in Escort service book now
GUWAHATI 💋 Call Girl 9827461493 Call Girls in  Escort service book nowGUWAHATI 💋 Call Girl 9827461493 Call Girls in  Escort service book now
GUWAHATI 💋 Call Girl 9827461493 Call Girls in Escort service book now
 
SEO Case Study: How I Increased SEO Traffic & Ranking by 50-60% in 6 Months
SEO Case Study: How I Increased SEO Traffic & Ranking by 50-60%  in 6 MonthsSEO Case Study: How I Increased SEO Traffic & Ranking by 50-60%  in 6 Months
SEO Case Study: How I Increased SEO Traffic & Ranking by 50-60% in 6 Months
 
Arti Languages Pre Seed Teaser Deck 2024.pdf
Arti Languages Pre Seed Teaser Deck 2024.pdfArti Languages Pre Seed Teaser Deck 2024.pdf
Arti Languages Pre Seed Teaser Deck 2024.pdf
 
Pre Engineered Building Manufacturers Hyderabad.pptx
Pre Engineered  Building Manufacturers Hyderabad.pptxPre Engineered  Building Manufacturers Hyderabad.pptx
Pre Engineered Building Manufacturers Hyderabad.pptx
 
Unveiling Falcon Invoice Discounting: Leading the Way as India's Premier Bill...
Unveiling Falcon Invoice Discounting: Leading the Way as India's Premier Bill...Unveiling Falcon Invoice Discounting: Leading the Way as India's Premier Bill...
Unveiling Falcon Invoice Discounting: Leading the Way as India's Premier Bill...
 
Berhampur CALL GIRL❤7091819311❤CALL GIRLS IN ESCORT SERVICE WE ARE PROVIDING
Berhampur CALL GIRL❤7091819311❤CALL GIRLS IN ESCORT SERVICE WE ARE PROVIDINGBerhampur CALL GIRL❤7091819311❤CALL GIRLS IN ESCORT SERVICE WE ARE PROVIDING
Berhampur CALL GIRL❤7091819311❤CALL GIRLS IN ESCORT SERVICE WE ARE PROVIDING
 
The Abortion pills for sale in Qatar@Doha [+27737758557] []Deira Dubai Kuwait
The Abortion pills for sale in Qatar@Doha [+27737758557] []Deira Dubai KuwaitThe Abortion pills for sale in Qatar@Doha [+27737758557] []Deira Dubai Kuwait
The Abortion pills for sale in Qatar@Doha [+27737758557] []Deira Dubai Kuwait
 
Getting Real with AI - Columbus DAW - May 2024 - Nick Woo from AlignAI
Getting Real with AI - Columbus DAW - May 2024 - Nick Woo from AlignAIGetting Real with AI - Columbus DAW - May 2024 - Nick Woo from AlignAI
Getting Real with AI - Columbus DAW - May 2024 - Nick Woo from AlignAI
 
PARK STREET 💋 Call Girl 9827461493 Call Girls in Escort service book now
PARK STREET 💋 Call Girl 9827461493 Call Girls in  Escort service book nowPARK STREET 💋 Call Girl 9827461493 Call Girls in  Escort service book now
PARK STREET 💋 Call Girl 9827461493 Call Girls in Escort service book now
 
Falcon Invoice Discounting: Unlock Your Business Potential
Falcon Invoice Discounting: Unlock Your Business PotentialFalcon Invoice Discounting: Unlock Your Business Potential
Falcon Invoice Discounting: Unlock Your Business Potential
 
Jual Obat Aborsi ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan Cytotec
Jual Obat Aborsi ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan CytotecJual Obat Aborsi ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan Cytotec
Jual Obat Aborsi ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan Cytotec
 
Organizational Transformation Lead with Culture
Organizational Transformation Lead with CultureOrganizational Transformation Lead with Culture
Organizational Transformation Lead with Culture
 
Chennai Call Gril 80022//12248 Only For Sex And High Profile Best Gril Sex Av...
Chennai Call Gril 80022//12248 Only For Sex And High Profile Best Gril Sex Av...Chennai Call Gril 80022//12248 Only For Sex And High Profile Best Gril Sex Av...
Chennai Call Gril 80022//12248 Only For Sex And High Profile Best Gril Sex Av...
 
Dr. Admir Softic_ presentation_Green Club_ENG.pdf
Dr. Admir Softic_ presentation_Green Club_ENG.pdfDr. Admir Softic_ presentation_Green Club_ENG.pdf
Dr. Admir Softic_ presentation_Green Club_ENG.pdf
 
Berhampur 70918*19311 CALL GIRLS IN ESCORT SERVICE WE ARE PROVIDING
Berhampur 70918*19311 CALL GIRLS IN ESCORT SERVICE WE ARE PROVIDINGBerhampur 70918*19311 CALL GIRLS IN ESCORT SERVICE WE ARE PROVIDING
Berhampur 70918*19311 CALL GIRLS IN ESCORT SERVICE WE ARE PROVIDING
 

Emirates Airways

  • 1. Emirates Airways Name: Shadi Marzouk Student Number: 2184466 Tutor Name: Gerry McCann Company Name: Emirates Airways Subject: Business Information Systems (Airlines News – Emirates, 2014) (Emirates Airline launches $750m bond, 2015)
  • 2. Introduction  Emirates Airways is one of the world’s biggest airlines; it was founded in 1985 by Maurice Flanagan, an entrepreneur in aviation. (Sir Maurice Flanagan KBE, CBE, BA, Hon.FRAeS, FRAeS, FCIT, 2015)  dnata, the largest Air Travel Service provider in the Middle East, with over 50 years of experience in the industry. (dnata, 2015)  When Emirates Airways was established; it was decided for it to be built on top of dnata, which by that year was already the sales agent for 25 airlines. (Our History, 2015) (Emirates Airline, 2014)
  • 3. Facts  In 2013 it was ranked as the no.1 airline in 2013 and 4th in terms of international passengers carried in 2014. (Emirates (airline), 2015)  Emirates SkyCargo division.  It is the largest airline in the Middle East.  3,500 flights per week to142 cities in 78 countries across six continents. (Emirates (airline), 2015)  In 1993 on-board fax facilities and video systems in all its seats throughout its fleet, it was also the first airline to provide telecommunications on an Airbus in all First, Business and Economy Classes. (Our History, 2015) (Emirates Skycargo, (Media, 2011)
  • 4. More Facts!  The firm was delivering around 30,000 passengers/week to 23 destinations, and started building a $540 million terminal to handle 11 million passengers per year.  Later in the year 2000 it has finished building a third terminal that is able to handle 22 million passengers per year. And handling over 700,000 tonnes of cargo per year. (Our History, 2015)  Safest airline in the world along with Etihad in 2013.  Longest non-stop A380 flight from Los Angeles to Dubai. (Emirates Airways, 2015)
  • 5. Financials (2009-2014)  47,678 employees.  profits hit the AED73m (€17 million) mark in 2012- 2013.  AED82m (€19 million) mark by 2013-2014.  218 aircrafts in operation that are able to carry 44 million passengers a year.  283 on order.  50 A380s and 150 Boeing 777x have been ordered at the cost of $99 billion. (Annual Report, 2015)
  • 6. Skywards  Skywards is Emirates’ frequent flyer program. it has 4 levels, blue, silver, gold and platinum.  The program provides many benefits to the customer, the higher the level, the more the benefits; they include extra baggage allowances, discounts, access to the first class lounge, first class treatment in the airports with skipping line privilege and many more. (Emirates Airways,
  • 7. Bibliography 50+ Popular Airline Logos. (2009, 03 10). Retrieved from Web Designer Depot: http://netdna.webdesignerdepot.com/uploads/2009/03/emirates_logo2.gif Annual Report. (2015). Retrieved January 28, 2015, from The Emirates Group: http://www.theemiratesgroup.com/english/facts-figures/annual-report.aspx dnata. (2015). Retrieved January 28, 2015, from dnata: http://www.dnata.com/english/default.aspx Emirates (airline). (2015, 01 21). Retrieved 01 27, 2015, from Wikipedia: http://en.wikipedia.org/wiki/Emirates_(airline) Emirates (airline). (2015, 01 21). Retrieved January 28, 2015, from Wikipedia: http://en.wikipedia.org/wiki/Emirates_(airline) EMIRATES. (2015). Retrieved from Western Oriental: http://www.massitsallhere.com/wp- content/uploads/2014/02/Air-to-air-Emirates-A380-aircraft-706137.jpg Flying with Emirates. (2015). Retrieved January 28, 2015, from Emirates: http://www.emirates.com/english/flying/flying_with_emirates.aspx Membership Details. (2015). Retrieved 01 28, 2015, from Emirates: http://www.emirates.com/ie/english/skywards/about/membership-tiers/membership- tiers.aspx Our History. (2015). Retrieved January 28, 2015, from The Emirates Group: http://www.theemiratesgroup.com/english/our-company/our-history.aspx# Sir Maurice Flanagan KBE, CBE, BA, Hon.FRAeS, FRAeS, FCIT. (2015). Retrieved from The Emirates Group: http://www.theemiratesgroup.com/english/our-company/leadership/maurice- flanagan.aspx