This document discusses how cities can become innovation platforms and outlines a framework for designing impact. It proposes that cities transition from closed organizations to open civic platforms that engage citizens. The framework suggests three levels of impact: incremental, evolutionary, and revolutionary/transformative. Incremental focuses on problem solving and client interests, while evolutionary combines creativity and societal concerns. Transformative change requires imagination and overlapping interests among all groups. The document argues for moving from short-term reactive approaches to long-term proactive practices that transform organizations and cultures.

1. CITY AS AN
INNOVATION PLATFORM
©Archigram: Instant City, 1968
Dr Anne Stenros FRSA
CDO City of Helsinki
Design for Impact
SEC Berlin 2016

2. CITY
DESIGN
TRANSITION
AL TRENDS
“You can’t build a reputation on what
you are going to do.” –Henry Ford

3. HERE BE DRAGONS
From grand challenges to grand
opportunities
TRAVELLING UNCHARTED WATERS
Helsinki, Choi Jeong Hwa 2016

4. NAVIGATING FUTURES
The importance of lighthouses

5. CITY AS A
CIVIC PLATFORM
From closed to open organization
CIVIC ENGAGEMENT
Helsinki Design Week 2016

6. NW O
NONW
O
NW
Network-­‐
Organization
Hybrid
Organization
/ Network
➢ Managing Projects
➢ Managing Organization
OPEN
Organiza
tion
LNW NW
NW
NW
Platform-­‐
Organization
Model
➢ Managing Partnering
Innovation Director
Digital Director
Design Director, CDO
Chief Disruption Officer
PO

7. CITIZEN EXPERIENCE
From user-­‐centric to citizen-­‐driven
approach
THINKING THE NEXT GEN
Helsinki Allas Pool 2016

8. DESIGNER
CLIENT
SOCIETY
OVERLAPPING
INTEREST

9. FLEXIBLE & SMART CITY
From fast to the slow city
EMOTIONALLY SMART CITY
www.sohjoa.fi

10. ENGAGING EXPERIENCES

11. THE WORLD AS A
COFFEE SHOP
From office to coffice
CITY AS AN INNOVATION HUB
Helsinki Café Engel

13. From brand building to storytelling
STORYING THE CITY IDENTITY
CITY AS A NARRATIVE

14. Port of Helsinki 2016

15. CLAIM THE FUTURE
From single solutions to wicked problems
PROBLEMS FORCED THINKING
Taipei, WDC Cities 2016

16. The Art of Innovation &
The Ladders of Impact
From short term reactive mode
to long term proactive practice
H1
Problem Solving
H2
Creativity
H3
Imagination
Known problem
Known solution
Doing what you
are doing, better
Known problem
Unknown solution
Doing what you are
doing but in a
fundamentally
different way
Unknown problem
Unknown solution
Changing the very
essence of the
organization and
the culture
From designing the
usual to the design
of unusual
Incremental
IMPROVE
Evolutionary
CHANGE
Revolutionary
TRANSFORM

17. DESIGN FOR IMPACT
From innovation to transformation
DOING GOOD WITH DESIGN
Helsinki, Jani Tolin 2016

18. MAKE AN IMPACT!
REVOLUTIONARY =
Creative Problem Solving &
Interest and concern
of Designer
INCREMENTAL =
Problem Solving &
Interest of Client
EVOLUTIONARY =
Creativity &
Interest and concerns
of Society
TRANSFORMATIVE =
Imagination &
Overlapping
Interest of All
© Anne Stenros 2016

19. “The future belongs to those who believe
in the beauty of their dreams.”
-­‐Eleanor Roosevelt
Helsinki, Jani Tolin 2016
anne.stenros@hel.fi
@CasaAnna