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DIFFERENT MEDIA PLATFORMS –
     SAME CONSUMERS?

      Maša Muster, Qualitative research manager
        Matej Mrevlje, Data analysis manager




                                                  November 2012
2
Data source


   »Single-source« research about
   
     Product and brand usage
   
     Consumer opinions, free time activities and purchasing habits
   
     Reading, listening, viewing and usage of other media
   
     Sociodemographic characteristics of respondents
   
    Mediana TGI (“Target group index) is the largest independent licensed
        international research in Slovenia

   Interviewing method and sample size
   
   Self-completion of questionnaires in households
   
 Multistratified, random sample, based on statistical regions
   
   Annual average data are based on app. 4.000 respondents per country

   Target group
   
   individuals aged from 15 to 75

   Frequency
   
   Continuously from the second half of year 2000, half-year intervals
3
   Global presence of TGI




                                                                  Sweden
                 Canada                                                                              Russia
                                               Ireland & N. Ireland
                                                               GB Middle and
                                                                                   Ukraine
                                                          France  eastern Europe
                                                                                    Kazakhstan
                                                                             Turkey                                               Japan
                       USA                              Spain          Greece                                         S. Korea
                                                                                  Lebanon                    China
                                                                            Egypt Israel
                                                                                            Iran                        Taiwan
                                                                                     Kuwait
                                                                                                                Hong Kong
                                                                                  Saudi            India
                  Mexico       Puerto Rico                                        Arabia UAE
                                                             Nigeria                                       Thailand           Philippines
                                        Venezuela
                                                                           Uganda                              Malaysia
MIDDLE AND E. EUROPE         Columbia
       Germany                                                              Kenya                                Singapore Indonesia
                                           Brazil
        Poland                Ecuador                                          Tanzania
       Slovakia
    Czech republic                     Peru
       Romania                                                       South Africa
                                                                                                                          Australia
         Italy                        Chile
       Slovenia                               Argentina
       Croatia
        Serbia                                                                                                                         New Zealand
     Macedonia
     Montenegro
       Hungary
       Bulgaria
                                69 countries – 700.000 interviews yearly
4
The numbers never lie…

  840.000.000 users            4 billion views/day          500.000.000 users




   685.000 pieces of             48 hours of video            100.000 tweets/
    content/minute               uploaded/minute                  minute

                                                          More than half of active
67 % mobile growth           800.000.000 unique
                                                          users follow companies,
   rate in 2012                 users/month
                                                             brands, products


91 % of online adults regularly use social media
40 % of people spend more time socializing online then they do face to face
5
Digital revolution is SO last year!

8 new people come onto the internet every second
Average tablet user spends 14h/week with the device
By 2014, mobile internet should take over desktop
internet usage




36 % of mobile
 users search
   for news!


                                                      but only 3 %
                                                       use dailies
                                                         apps!
6
What’s the catch?




PRIMARY CHANNEL 69 % REVENUES      DIGITAL CHANNELS 31 % REVENUES



                     EXPECTATIONS BY 2015:
                  50 % PRIMARY - 50 % DIGITAL
7
We can’t afford to ignore digital anymore


  INVESTMENTS                                EASY ACCESS


                                              NEW USERS

 HARD WORK &
ORGANIZATIONAL                              PERSONALIZATION
 CHALLENGES
                                               REVENUES

 LOW ATTENTION
     SPAM
                                             BRANDING

  BRANDING
                                              LOYALTY
8
 Media consumption in Adriatic region

                               Slovenia                 Croatia                   Serbia             Macedonia


                                                                                                                      82,9
       TV                                                                                                               84,4
                                                                                                                                 91,3
                                                                                                                          84,3

                                                                                                                   79,7
                                                                                                     69,5
    radio
                                                                           46,6
                                            25,3

                                                                                                            74,1
billboards                                                                                    65,3
                                                                                      54,6
                                          23,1

                                                                                             63,8
                                                                              49,5
  internet
                                                                  40,9
                                                                    42,7

                                                                                     53,1
   dailies                                                            44,6
                                                        32,4
                                                 28,6

                               11,5
                         7,1
  cinema
                   3,7
             1,0
9
    Media consumption in an average day
70,0%

                                                     SLOVENIA            CROATIA             SERBIA           MACEDONIA

60,0%



50,0%



40,0%



30,0%



20,0%



10,0%



 0,0%
        06:00 ‐ 06:59 07:00 ‐ 07:59 08:00 ‐ 08:59 09:00 ‐ 10:59 11:00 ‐ 12:59 13:00 ‐ 14:59 15:00 ‐ 16:59 17:00 ‐ 18:59 19:00 ‐ 20:59 21:00 ‐ 22:59 23:00 ‐ 05:59
10
    In-depth classic vs. digital overview


70,0%



60,0%


                                                                                                                 TV (classic)
50,0%
                                                                                                                 TV (online)
                                                                                                                 magazines
40,0%
                                                                                                                 radio (classic)
                                                                                                                 radio (online)
30,0%                                                                                                            computer
                                                                                                                 books
20,0%                                                                                                            cinema
                                                                                                                 dailies (print)

10,0%                                                                                                            dailies (online)



 0,0%
   06:00 ‐   07:00 ‐   08:00 ‐   09:00 ‐   11:00 ‐   13:00 ‐   15:00 ‐   17:00 ‐   19:00 ‐   21:00 ‐   23:00 ‐
    06:59     07:59     08:59     10:59     12:59     14:59     16:59     18:59     20:59     22:59     05:59
11
  Each media has it specifics



                 PRINT users     EXCLUSIVE PRINT users   ONLINE users   EXCLUSIVE ONLINE users   ONLINE & PRINT users




Večernji list            94,2%                  92,4%          7,6%                5,8%                1,7%




 Jutarnji list         83,8%                 73,7%          26,3%              16,2%                     10,2%




Business.hr          71,0%                  69,3%           30,7%                29,0%                   1,7%
12
   One that’s already working on all platforms



           PRINT users




 EXCLUSIVE PRINT users                                                                                       all

                                                                                                             15‐30

         ONLINE users                                                                                        31‐50

                                                                                                             51‐75


EXCLUSIVE ONLINE users




  ONLINE & PRINT users


                     0,0%   10,0%   20,0%   30,0%   40,0%   50,0%   60,0%   70,0%   80,0%   90,0%   100,0%
13
  One that’s still focusing on print



           PRINT users




 EXCLUSIVE PRINT users

                                                                                                             all
                                                                                                             15‐30
         ONLINE users
                                                                                                             31‐50
                                                                                                             51‐75

EXCLUSIVE ONLINE users




  ONLINE & PRINT users



                     0,0%   10,0%   20,0%   30,0%   40,0%   50,0%   60,0%   70,0%   80,0%   90,0%   100,0%
14
   And one that’s gaining new young users online



           PRINT users




 EXCLUSIVE PRINT users

                                                                                                             all
                                                                                                             15‐30
          ONLINE users                                                                                       31‐50
                                                                                                             51‐75


EXCLUSIVE ONLINE users




  ONLINE & PRINT users


                     0,0%   10,0%   20,0%   30,0%   40,0%   50,0%   60,0%   70,0%   80,0%   90,0%   100,0%
15
This kind of thinking can be applied to any media type



    TV Slovenija




        Mladina                                  CLASSIC users


                                                 EXCLUSIVE CLASSIC
                                                 users
                                                 ONLINE users
   Cosmopolitan
                                                 EXCLUSIVE ONLINE users


                                                 CLASSIC & ONLINE users

           HRT




            B92
16
 SEL groups can help us with the targeting

In each country, the population is divided into 4 socio-economic classes




       SEL group 1                        10%


       SEL group 2                       20%



       SEL group 3                       30%


       SEL group 4                       40%
17
    In Slovenia, young users are also really profitable!



70,0%                                                                                                                                     160
                                                                                                          %
                                                                                                          index                           140
60,0%

                                                                                                                                          120
50,0%

                                                                                                                                          100
40,0%




                                                                                                                                               index
                                                                                                                                          80
%




30,0%
                                                                                                                                          60

20,0%
                                                                                                                                          40

10,0%                                                                                                                                     20


    0,0%                                                                                                                                  0
           15-30      31-50      51-75      15-30     31-50      51-75      15-30      31-50      51-75       15-30    31-50      51-75

           Super consumers (f irst 10 %) (Upper) middle class (next 20 %) (Lower) middle class (next 30 %)     Lower class (Next 40 %)
18
     Generation X can be the most profitable in Serbia



70,0%                                                                                                                                      160
                                                                                                           %
                                                                                                           index                           140
60,0%

                                                                                                                                           120
50,0%

                                                                                                                                           100
40,0%




                                                                                                                                                index
                                                                                                                                           80
%




30,0%
                                                                                                                                           60

20,0%
                                                                                                                                           40

10,0%                                                                                                                                      20


    0,0%                                                                                                                                   0
           15-30      31-50      51-75       15-30      31-50      51-75      15-30     31-50      51-75       15-30    31-50      51-75

           Super consumers (f irst 10 %)   (Upper) middle class (next 20 %) (Lower) middle class (next 30 %)    Lower class (Next 40 %)
19
It’s all about the brand and its ambassadors!


100,0%                                                                                            200

90,0%                                                                                             180

80,0%                                                                                             160

70,0%                                                                                             140

60,0%                                                                                             120

50,0%                                                                                             100

40,0%                                                                                             80    %

30,0%                                                                                             60    index

20,0%                                                                                             40

10,0%                                                                                             20

  0,0%                                                                                            0
         Ambassadors    Inf luencers     Receivers   Ambassadors     Inf luencers     Receivers

                       24 SATA (PRINT)                             24 SATA (ONLINE)
20
Are you doing (enough) already?
Thank you for your attention!
      Any questions?
          www.mediana.si
        mediana@mediana.si

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Different media platforms – same consumers? (Maša Muster - Mediana)

  • 1. DIFFERENT MEDIA PLATFORMS – SAME CONSUMERS? Maša Muster, Qualitative research manager Matej Mrevlje, Data analysis manager November 2012
  • 2. 2 Data source   »Single-source« research about   Product and brand usage   Consumer opinions, free time activities and purchasing habits   Reading, listening, viewing and usage of other media Sociodemographic characteristics of respondents Mediana TGI (“Target group index) is the largest independent licensed international research in Slovenia   Interviewing method and sample size   Self-completion of questionnaires in households Multistratified, random sample, based on statistical regions   Annual average data are based on app. 4.000 respondents per country   Target group   individuals aged from 15 to 75   Frequency   Continuously from the second half of year 2000, half-year intervals
  • 3. 3 Global presence of TGI Sweden Canada Russia Ireland & N. Ireland GB Middle and Ukraine France eastern Europe Kazakhstan Turkey Japan USA Spain Greece S. Korea Lebanon China Egypt Israel Iran Taiwan Kuwait Hong Kong Saudi India Mexico Puerto Rico Arabia UAE Nigeria Thailand Philippines Venezuela Uganda Malaysia MIDDLE AND E. EUROPE Columbia Germany Kenya Singapore Indonesia Brazil Poland Ecuador Tanzania Slovakia Czech republic Peru Romania South Africa Australia Italy Chile Slovenia Argentina Croatia Serbia New Zealand Macedonia Montenegro Hungary Bulgaria 69 countries – 700.000 interviews yearly
  • 4. 4 The numbers never lie… 840.000.000 users 4 billion views/day 500.000.000 users 685.000 pieces of 48 hours of video 100.000 tweets/ content/minute uploaded/minute minute More than half of active 67 % mobile growth 800.000.000 unique users follow companies, rate in 2012 users/month brands, products 91 % of online adults regularly use social media 40 % of people spend more time socializing online then they do face to face
  • 5. 5 Digital revolution is SO last year! 8 new people come onto the internet every second Average tablet user spends 14h/week with the device By 2014, mobile internet should take over desktop internet usage 36 % of mobile users search for news! but only 3 % use dailies apps!
  • 6. 6 What’s the catch? PRIMARY CHANNEL 69 % REVENUES DIGITAL CHANNELS 31 % REVENUES EXPECTATIONS BY 2015: 50 % PRIMARY - 50 % DIGITAL
  • 7. 7 We can’t afford to ignore digital anymore INVESTMENTS EASY ACCESS NEW USERS HARD WORK & ORGANIZATIONAL PERSONALIZATION CHALLENGES REVENUES LOW ATTENTION SPAM BRANDING BRANDING LOYALTY
  • 8. 8 Media consumption in Adriatic region Slovenia Croatia Serbia Macedonia 82,9 TV 84,4 91,3 84,3 79,7 69,5 radio 46,6 25,3 74,1 billboards 65,3 54,6 23,1 63,8 49,5 internet 40,9 42,7 53,1 dailies 44,6 32,4 28,6 11,5 7,1 cinema 3,7 1,0
  • 9. 9 Media consumption in an average day 70,0% SLOVENIA CROATIA SERBIA MACEDONIA 60,0% 50,0% 40,0% 30,0% 20,0% 10,0% 0,0% 06:00 ‐ 06:59 07:00 ‐ 07:59 08:00 ‐ 08:59 09:00 ‐ 10:59 11:00 ‐ 12:59 13:00 ‐ 14:59 15:00 ‐ 16:59 17:00 ‐ 18:59 19:00 ‐ 20:59 21:00 ‐ 22:59 23:00 ‐ 05:59
  • 10. 10 In-depth classic vs. digital overview 70,0% 60,0% TV (classic) 50,0% TV (online) magazines 40,0% radio (classic) radio (online) 30,0% computer books 20,0% cinema dailies (print) 10,0% dailies (online) 0,0% 06:00 ‐ 07:00 ‐ 08:00 ‐ 09:00 ‐ 11:00 ‐ 13:00 ‐ 15:00 ‐ 17:00 ‐ 19:00 ‐ 21:00 ‐ 23:00 ‐ 06:59 07:59 08:59 10:59 12:59 14:59 16:59 18:59 20:59 22:59 05:59
  • 11. 11 Each media has it specifics PRINT users EXCLUSIVE PRINT users ONLINE users EXCLUSIVE ONLINE users ONLINE & PRINT users Večernji list 94,2% 92,4% 7,6% 5,8% 1,7% Jutarnji list 83,8% 73,7% 26,3% 16,2% 10,2% Business.hr 71,0% 69,3% 30,7% 29,0% 1,7%
  • 12. 12 One that’s already working on all platforms PRINT users EXCLUSIVE PRINT users all 15‐30 ONLINE users 31‐50 51‐75 EXCLUSIVE ONLINE users ONLINE & PRINT users 0,0% 10,0% 20,0% 30,0% 40,0% 50,0% 60,0% 70,0% 80,0% 90,0% 100,0%
  • 13. 13 One that’s still focusing on print PRINT users EXCLUSIVE PRINT users all 15‐30 ONLINE users 31‐50 51‐75 EXCLUSIVE ONLINE users ONLINE & PRINT users 0,0% 10,0% 20,0% 30,0% 40,0% 50,0% 60,0% 70,0% 80,0% 90,0% 100,0%
  • 14. 14 And one that’s gaining new young users online PRINT users EXCLUSIVE PRINT users all 15‐30 ONLINE users 31‐50 51‐75 EXCLUSIVE ONLINE users ONLINE & PRINT users 0,0% 10,0% 20,0% 30,0% 40,0% 50,0% 60,0% 70,0% 80,0% 90,0% 100,0%
  • 15. 15 This kind of thinking can be applied to any media type TV Slovenija Mladina CLASSIC users EXCLUSIVE CLASSIC users ONLINE users Cosmopolitan EXCLUSIVE ONLINE users CLASSIC & ONLINE users HRT B92
  • 16. 16 SEL groups can help us with the targeting In each country, the population is divided into 4 socio-economic classes SEL group 1 10% SEL group 2 20% SEL group 3 30% SEL group 4 40%
  • 17. 17 In Slovenia, young users are also really profitable! 70,0% 160 % index 140 60,0% 120 50,0% 100 40,0% index 80 % 30,0% 60 20,0% 40 10,0% 20 0,0% 0 15-30 31-50 51-75 15-30 31-50 51-75 15-30 31-50 51-75 15-30 31-50 51-75 Super consumers (f irst 10 %) (Upper) middle class (next 20 %) (Lower) middle class (next 30 %) Lower class (Next 40 %)
  • 18. 18 Generation X can be the most profitable in Serbia 70,0% 160 % index 140 60,0% 120 50,0% 100 40,0% index 80 % 30,0% 60 20,0% 40 10,0% 20 0,0% 0 15-30 31-50 51-75 15-30 31-50 51-75 15-30 31-50 51-75 15-30 31-50 51-75 Super consumers (f irst 10 %) (Upper) middle class (next 20 %) (Lower) middle class (next 30 %) Lower class (Next 40 %)
  • 19. 19 It’s all about the brand and its ambassadors! 100,0% 200 90,0% 180 80,0% 160 70,0% 140 60,0% 120 50,0% 100 40,0% 80 % 30,0% 60 index 20,0% 40 10,0% 20 0,0% 0 Ambassadors Inf luencers Receivers Ambassadors Inf luencers Receivers 24 SATA (PRINT) 24 SATA (ONLINE)
  • 20. 20 Are you doing (enough) already?
  • 21. Thank you for your attention! Any questions? www.mediana.si mediana@mediana.si