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Table of CONTENTS
(1)Getting Started:
  (1) Front End Basics
  (2) Back End Basics
  (3) Do First
(2)Business Setup
(3)School Setup
(4)Contacts
(5)Classes
(6)Reports
(1) Getting Started:
    (1) Front End Basics
    (2) Back End Basics
    (3) Do First
Front End Basics: Homepage
               STUDENT HOME PAGE

                  This is the homepage that your
                  students will see, often called
                  THE FRONT END.

                  Every element on this page is
                  customizable from the admin
                  panel (also known as THE BACK
                  END), including:

                      Semesters
                      Ages
                      Faculty
                      Categories
                      Homepage pictures and
                      categories

                                              3
Front End Basics:STUDENT HOME PAGE
                  Search Page

                    From the homepage your
                    students can search for any
                    number of classes. This is the
                    Search Result Page.
                    From this page the student
                    can choose her classes.




                                             4
Front End Basics: Class Page
               CLASS DESCRIPTION




Here‟s a class description that shows
  Ages, Level and Class Cost. It also has links to the teacher‟s
profile ( )
1. These are all customized elements in the school admin.          5
Back End Basics




This is the login page to the admin panel which only your
school administration will see, known as THE BACK END. The
back end controls all of the semesters, ages, class
levels, instructors, and classes which are visible to students and
their parents.
Back End Basics: Dashboard
                    DASHBOARD




 When you first login, you will come to the DASHBOARD.
 Top Navigation links to different areas of the admin panel. You‟ll
 notice that the links in the top navigation correspond to sections in
 these help topics.
 Recently Modified Contacts lets you know which contacts have been
 recently changed, for easy access.
 Action Buttons let you quickly select the action you need
                                                                         7
 Quick Search to find a specific contact using name, id, or email
ICON TIPS




Rolling over the buttons will give you a tip on how to use each action
button.
Recently modified contact widget allows for quick in-studio
registration.
                                                                    8
Do First:
• 1) Business Setup: Start with the BUSINESS SETUP
  because there are features that must be added
  before you add classes or students.
   – Manage business features
• 2) school setup
   – Age groups
   – Class levels
   – locations
• 3) contacts: faculty must be added before you
  add classes
   – Add contact
• 4) classes
   – Add classes
(2) Business Setup
BUSINESS SETUP




This is your business setup, where you‟ll manage critical elements
of your business:
Discounts for managing class discounts and pricing packages
Member Levels for creating different member groups and levels
Session Packs for creating packages of same-cost classes
Manage Business Features to set up the features you want for your school.

                                                                        11
Discounts




Customize discounts on this page. You will be able to use the
        discounts for families too.
An example discount is buy 1 class and get 10% off a second class.
Students do not have to purchase classes all at the same time to
        receive discounts.
You can use these discounts to drive sales and increase enrollments.


                                                                   12
Discounts




You can have multiple discounts. So a second discount can say, Buy
2, get 15% off next 1 (or the third class)
  This states: you must buy 1 class to get 10% off second class.
  You can apply to a family, or make it inactive.
  Make sure to save your discount.
  You can prioritize them. Student will get discount automatically upon
   registering for a class.
See how it works                                                          13
                                                                            13
Member Levels




For various levels of supporters, you can set up membership levels.
In your class setup, you can create separate prices for members
and non-members.
NOTE: You do NOT have to enable membership levels.
   Boxes on the right allow you to edit or delete different memberships.
   Refers to the number of people who will receive membership from
   this level of membership

                                                                           14
Session Packs




If your school has “drop in” classes or session cards, you may want to
use session packs. Your students can use these session cards online to
pay for their courses.
  You can create new, delete, or edit session packs.
  You can also create a discounted price for your session packs, making the
  pricing more enticing for students.




                                                                          15
Create a New Session Pack




Here is an example of a session pack discount. This session pack is 10
classes for $300 instead of $400. Nice deal!!
   Name the session pack. This will appear in the Accounts tab of the student‟s
   contact page in the back end.
   The SALE PRICE is the discounted price of the pack
   The cost of the sessions for which this pack is usable.




                                                                             16
Manage Business Features




 Business set up allows you to enable the features listed about.
 Most important to the majority of schools are:
    Scholarships
    Gift Certificates
    Session packs
    Enable recurring billing
    Enable online purchase                                         17
Business Features: Payment Keys




  Please call School Empower to help you set up Payment Keys:
  Your integration with Payment Gateway. You can link with
  either Authorize.net or Paypal.
                                                                18
Business Features: Integration




 If you want your School Empower site to link to any external
 site(s), provide the URLs


                                                                19
(3) School Setup
SCHOOL SETUP




Allows you to easily find students and parents.
Edit admin logins to set up permissions and roles for your staff.
Age Groups lets you set age ranges for your classes (e.g. a teen class)
Class Levels lets you separate the beginning dancers from the experts
Create a location for each of your classes (e.g. studio 1)
Create different contact types or groups(e.g. student, parent, team)
Set up your homepage and edit the html for your main site.
Create terms and conditions for your school.                              21
Admin Logins




  In the Admin Logins Page you can change
  your administration positions and edit users‟
  roles. These permissions will change what
  each administrator can or cannot see in
  their own login dashboard.
     Choose a user to give admin permissions
Age Groups




Age groups are used the show the appropriate age level for a given
class, so you can have an adults-only ballet class or a teens-only
karate course. Students will be able to search for classes based on
the age groups you create.
  Create and customize the age groups of your school.
  You can also edit and delete age groups from this screen.

                                                                 23
Class Levels




Establish the expertise level of your classes.

   The color shown will be used to represent the given class level in your
   school‟s class calendars




                                                                             24
Locations




Use the locations tool if you have more than one room or multiple
locations. You can easily add, delete or edit locations from this tool.
These locations are used when setting up your school‟s classes.




                                                                     25
Contact Types




This enables you to assign a GROUP to a student in order to
communicate to segments.
For example, if you only want to email your TEAM, you can set up a
group called TEAM. When they are registered, they will be a TEAM
student.
  You can also give a GROUP a discount. So if team members receive a
  discount, when you register them, it will apply.
                                                                       26
Homepage




Here is where you will upload and manage the images you want the
public to see on your homepage.
  You can easily edit the html of the page here.               27
T&C‟s




Enter any permissions, releases, etc. that are needed here. When
your student registers, they will be presented with your terms and
conditions and need to check off their agreement.
                                                                     28
(4) Contacts


NOTE: you can not delete Faculty that are teaching a class or
students that are enrolled in a class.
CONTACTS




You can view all of your contacts here.
Faculty must be in the system before any classes can be added.
Students must be registered before they can sign up for classes.
Parents can also be entered and linked to students.
Search for contacts based on various descriptors
View your waitlisted students and re-enroll or remove them from the
waitlist here.                                                        30
Contacts




A list of all your contacts where you can edit, register or delete.
NOTE: You can not delete faculty that are teaching classes or
students who are enrolled in a class
Add Contact




              32
Add Contact




        33
Add Contact




NOTE: Save & Edit will
allow you to continue
editing your contact.
Save will save your
contact and bring you
to your contacts list.

                  34
Edit Contact: Overview




Once you have saved your contact‟s data you can edit contact.
  The contact navigation will appear.
  Notes about your contact
  classes your contact has/is taking or has/is teaching; also registration.
  purchased and donated memberships listed here.
  stored credit, scholarships, and other prepayments.
  classes and items which are in the contact‟s cart.
  a customizable bio of your contact
  related contacts (e.g. parents, siblings, guardians) can be linked here.
  all transactions which your contact has performed.                          35
Edit Contact : Classes




Students‟ past, present, and future classes are all listed on this page.
Teachers‟ past, present, and future classes are also listed.
   REGISTER FOR CLASS to add more classes to this contact‟s schedule.
                                                                        36
Edit Contact : Memberships




Contacts‟ current memberships are self-purchased. Beneficiary
memberships are memberships given by another contact.
  Register the contact for membership.
                                                                37
Edit Contact : Register Memberships




Contacts‟ current memberships are self-purchased. Beneficiary
memberships are memberships given by another contact.
  Register the contact for membership.
                                                                38
Edit Contact : Accounts




Prepaid credit, sessions, gift certificate accounts, and scholarship
money are „Accounts‟ which the contact can use to pay for classes
and are all listed on this page.
   Purchase a session pack here. Edit your session packs
   Students can prepay credit using checks. More Info Here.
   Enables the contact to purchase a gift certificate for another contact.   39
   You can grant this contact a full or partial scholarship.
Edit Contact : Accounts: Prepay Credit




Contacts can prepay credit using check here. The system will
automatically expire credit once the expiration date is passed.
   Name the transaction
                                                                  40
Edit Contact : Accounts: Purchase Gift Certificates




  Contacts can purchase gift certificates for other contacts.
     Select the certificate owner from the list, or search for the owner.
     Name the certificate                                                   41
Edit Contact : Accounts: Grant Scholarship




Grant a Scholarship to the current contact to provide financial aid for
any students or reward students for good work.
   Name the scholarship
   Scholarship can be full or partial, depending on the dollar amount which
   you wish to procure for the scholarship.                                   42
CONTACTS: Pending Items




Pending items are items that have not yet been purchased.
  Name lists the kind of item: Course, Gift certificate, Session pack name, etc.
  Text description of the item: Course name, Certificate name, etc.
  Recurring Billing option: lets you select recurring (installment) payment      43
CONTACTS: Linked Contacts




Linking contacts can help you connect contacts to friends, parents,
siblings, and guardians. This way you can easily find a student‟s
parent or vice versa.
                                                                      44
  Link another contact
CONTACTS: Linked Contacts




Linking contacts:
   Filter lets you filter the choices
   Choose the desired contact to link
   State the relationship to the current contact: (e.g. Jean Behame is the child
   of Senor Partucky)                                                        45
CONTACTS: Txn Report (Transaction Report)




The Txn Report tab lists all transactions for a single contact.
   Filter the contact‟s transactions by payment type, date, or semester
   If you scroll this bar to the right, you can view more data about each
   transaction.
   Export all of the filtered transactions to an excel file.                46
CONTACTS: Txn Report (Print Receipts)




           Printing a single transaction:
               Use the side-scroll function to the “Transaction
               rec” column
               Click “print” next to the desired transaction
               A popup will appear. You can view the
           transaction receipt and print.
                                                           47
CONTACTS: Register for class




A class search will pop up.
  Use any or all of the fields to search for your desired class.
  Select one or more classes
  ADD TO PENDING ITEMS.
                                                                   48
CONTACTS: Register for class




You will be automatically redirected to the pending items tab.
This class was set up with recurring billing. How do I set up recurring
billing?
                                                                          49
CONTACTS: Register for class




If your contact has scholarships, prepaid credit, or other
accounts, you can apply any of these accounts towards your
pending items. Enter the amount in .                         50
CONTACTS: Register for class




Collect credit card information, check or cash and
proceed to payment.                                  51
CONTACTS: Register for class




The class now appears in the student‟s Classes tab.
  Withdraw student from class by clicking this arrow.
                                                        52
Advanced Search




Basic Search lets you search contacts by first/last name
   show „advanced search‟: search using ID, phone, contact type, and more.
   email/mailing list export: easily send emails to all students or faculty by
exporting a list of their emails. Search for specific types, semesters, or class
categories and export all relevant contacts.                                     53
(5) Classes
Classes




View all your school‟s classes.
Add a new class. (before you add a class, complete DO FIRST)
Search all classes, using name, instructor, semester, categories, age, level, etc.
Create and edit class categories.
Create and edit semesters: registration fees, start/end dates, registration dates
View all classes together on a course calendar.
Find all recently modified classes here
Quick search for a class
Classes




When you create a class, it can have more than one schedule.
Main Class (shown in white) has elements that can‟t be changed in different
schedules: name, instructor, age, level, enrollment, class type and categories.
Schedules (shown in grey) have the elements:
date, times, locations, prices, semester.
You can also set the status of each schedule to current, canceled, or pending
Categories
Semesters




Semesters can be used to define the calendar period of a recurring
class or series of sessions.
  The registration fee for a specific semester can be edited here
  Semester start/end date defines the calendar period of the semester
  defines when contacts can begin registering for a specific semester
  after this date, contacts can no longer register for classes in this semester.
  create a new semester
Add Class




Set the course name, instructor, and description. This will all be seen by your potential
students, so make it interesting!
Set age group and level for your class
Enrollment sets the class size. Once the class becomes full, new students are added to the
waitlist for the course.
Decide whether your class is session or semester-based. Semester classes are courses that
are recurring for a semester period. Students cannot enroll mid-semester and take all
classes within the semester. Session based classes can be taken individually.
Add Class: Schedule and Pricing




 Once you have edited and saved the class information, you can now create
 a schedule for your class. NOTE: students cannot see your class on the front
 end unless there is a schedule for it.
 Create a new schedule to begin.
Add Class: Create Schedule
                 Class status: current means
                 that the class is scheduled
                 and available for registration.
                 Cancelled means the class
                 will not take place and
                 students will be unable to see
                 this class on the front end.
                 Pending means that the class
                 will possibly take place, but is
                 not fully finalized. TIP: if you
                 decide last-minute to cancel
                 a class, you can easily do so.
                 Choose a semester, start and
                 end dates, and times for our
                 class. If your class has varying
                 times, you can edit that later.
                 Select the day(s) of the week
                 on which your class takes
                 place.
Add Class: Create Schedule
                 Set the location for your
                 classes. If you have different
                 locations for individual classes
                 you can manually edit that
                 later.
                 Once you‟ve selected the
                 class days (previous page
                 (3)), the “# of sessions” will
                 automatically fill in. NOTE: you
                 can also manually add more
                 sessions if you have more
                 sessions.
                 You can now click this tab to
                 view (and edit) individual
                 sessions.
Add Class: Create Schedule




 When you select the view/hide sessions tab it allows you to view/hide
 individual sessions so you can edit them.
 You can name each individual session to let students know what they can
 expect in the class. (ex: “Salsa” “Pointe work” “Dress rehearsal”, etc.)
 If a specific session has a different date/time/location than others, you can
 edit its information here.
 Action buttons: the ( ) button allows you to delete individual sessions.
 The ( ) button allows you to view the class roster for individual sessions
 (roster edit button present only with Session-based classes)
Add Class: Create Schedule
                Edit the class costs here. If you
                have memberships you can set
                different prices for members
                and for non-members
                (Regular).
                If your class is session-
                based, you can set the cost for
                individual sessions. Please note:
                if your class is session-
                based, the “Per Session Cost”
                applies for individual
                sessions, but if ALL the sessions
                are purchased, then the “Full
                Class Cost” is used. (ex: Zumba
                has 4 classes, costing $20 per
                session. However, the “Full Class
                Cost” may be $75, giving
                students the incentive to
                register for all four classes)
                Additional costs? Enter them
                here.
Add Class: Create Schedule
                Review all your class costs.

                If the class is session-based,
                then you will not see this
                section. If the class is semester-
                based, then you can set up
                recurring billing. See more
                about recurring billing.
Add Class: Supply List
Add Class: Categories




Check all categories relevant to the class. This will help your contacts
find the classes in which they are interested.
   New categories can be created here.
Search Classes
Calendar View




Calendar View lets you see your classes, side-by-side, for each date.
   Set the shown date
   Change the colors of calendar view based on these fields
   Clicking the session name opens an Edit Session popup where you can
   modify the selected session.
(6) Reports
Reports
Daily Payments
Breakdown
Membership




A list of all contacts who have become members, within given dates.
  Set date range
  Benefactor: contacts who have also receive membership with the
  purchase of a level of membership (i.e. a family membership will have
  multiple benefactors)
  Export all the resulting contacts to an Excel format.
Faculty Fee
Waitlist




From this screen you can use the square icons to either „re-enroll‟
students or „remove‟ them from the waitlist.
   Set semester or instructor
   Re-enroll: put this contact into the class (if there is space in the given roster)
   Remove: removes the contact from the waitlist. The delete selected button
   lets you select more than one contact to remove from the waitlist.
Recurring Billing




Recurring billing only works with semester-based classes. It allows
students to pay for their classes in installments. Generate reports so
you can make sure that payments are being sent to you on time.
   Set date range
   States contact, ID, payment amount, Due Date, time until/since due date,
   and reason (payment state).
Setting up Recurring Billing




To set up recurring billing: first select your class.
   Use either All Classes,
   Quick Search,
   or Advanced Search to find a class
Setting up Recurring Billing




To set up recurring billing: first select your class.
   Use either All Classes, Quick Search, or Advanced Search to find a class
Recurring Billing
Recurring Billing

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School Empower

  • 1. Table of CONTENTS (1)Getting Started: (1) Front End Basics (2) Back End Basics (3) Do First (2)Business Setup (3)School Setup (4)Contacts (5)Classes (6)Reports
  • 2. (1) Getting Started: (1) Front End Basics (2) Back End Basics (3) Do First
  • 3. Front End Basics: Homepage STUDENT HOME PAGE This is the homepage that your students will see, often called THE FRONT END. Every element on this page is customizable from the admin panel (also known as THE BACK END), including: Semesters Ages Faculty Categories Homepage pictures and categories 3
  • 4. Front End Basics:STUDENT HOME PAGE Search Page From the homepage your students can search for any number of classes. This is the Search Result Page. From this page the student can choose her classes. 4
  • 5. Front End Basics: Class Page CLASS DESCRIPTION Here‟s a class description that shows Ages, Level and Class Cost. It also has links to the teacher‟s profile ( ) 1. These are all customized elements in the school admin. 5
  • 6. Back End Basics This is the login page to the admin panel which only your school administration will see, known as THE BACK END. The back end controls all of the semesters, ages, class levels, instructors, and classes which are visible to students and their parents.
  • 7. Back End Basics: Dashboard DASHBOARD When you first login, you will come to the DASHBOARD. Top Navigation links to different areas of the admin panel. You‟ll notice that the links in the top navigation correspond to sections in these help topics. Recently Modified Contacts lets you know which contacts have been recently changed, for easy access. Action Buttons let you quickly select the action you need 7 Quick Search to find a specific contact using name, id, or email
  • 8. ICON TIPS Rolling over the buttons will give you a tip on how to use each action button. Recently modified contact widget allows for quick in-studio registration. 8
  • 9. Do First: • 1) Business Setup: Start with the BUSINESS SETUP because there are features that must be added before you add classes or students. – Manage business features • 2) school setup – Age groups – Class levels – locations • 3) contacts: faculty must be added before you add classes – Add contact • 4) classes – Add classes
  • 11. BUSINESS SETUP This is your business setup, where you‟ll manage critical elements of your business: Discounts for managing class discounts and pricing packages Member Levels for creating different member groups and levels Session Packs for creating packages of same-cost classes Manage Business Features to set up the features you want for your school. 11
  • 12. Discounts Customize discounts on this page. You will be able to use the discounts for families too. An example discount is buy 1 class and get 10% off a second class. Students do not have to purchase classes all at the same time to receive discounts. You can use these discounts to drive sales and increase enrollments. 12
  • 13. Discounts You can have multiple discounts. So a second discount can say, Buy 2, get 15% off next 1 (or the third class) This states: you must buy 1 class to get 10% off second class. You can apply to a family, or make it inactive. Make sure to save your discount. You can prioritize them. Student will get discount automatically upon registering for a class. See how it works 13 13
  • 14. Member Levels For various levels of supporters, you can set up membership levels. In your class setup, you can create separate prices for members and non-members. NOTE: You do NOT have to enable membership levels. Boxes on the right allow you to edit or delete different memberships. Refers to the number of people who will receive membership from this level of membership 14
  • 15. Session Packs If your school has “drop in” classes or session cards, you may want to use session packs. Your students can use these session cards online to pay for their courses. You can create new, delete, or edit session packs. You can also create a discounted price for your session packs, making the pricing more enticing for students. 15
  • 16. Create a New Session Pack Here is an example of a session pack discount. This session pack is 10 classes for $300 instead of $400. Nice deal!! Name the session pack. This will appear in the Accounts tab of the student‟s contact page in the back end. The SALE PRICE is the discounted price of the pack The cost of the sessions for which this pack is usable. 16
  • 17. Manage Business Features Business set up allows you to enable the features listed about. Most important to the majority of schools are: Scholarships Gift Certificates Session packs Enable recurring billing Enable online purchase 17
  • 18. Business Features: Payment Keys Please call School Empower to help you set up Payment Keys: Your integration with Payment Gateway. You can link with either Authorize.net or Paypal. 18
  • 19. Business Features: Integration If you want your School Empower site to link to any external site(s), provide the URLs 19
  • 21. SCHOOL SETUP Allows you to easily find students and parents. Edit admin logins to set up permissions and roles for your staff. Age Groups lets you set age ranges for your classes (e.g. a teen class) Class Levels lets you separate the beginning dancers from the experts Create a location for each of your classes (e.g. studio 1) Create different contact types or groups(e.g. student, parent, team) Set up your homepage and edit the html for your main site. Create terms and conditions for your school. 21
  • 22. Admin Logins In the Admin Logins Page you can change your administration positions and edit users‟ roles. These permissions will change what each administrator can or cannot see in their own login dashboard. Choose a user to give admin permissions
  • 23. Age Groups Age groups are used the show the appropriate age level for a given class, so you can have an adults-only ballet class or a teens-only karate course. Students will be able to search for classes based on the age groups you create. Create and customize the age groups of your school. You can also edit and delete age groups from this screen. 23
  • 24. Class Levels Establish the expertise level of your classes. The color shown will be used to represent the given class level in your school‟s class calendars 24
  • 25. Locations Use the locations tool if you have more than one room or multiple locations. You can easily add, delete or edit locations from this tool. These locations are used when setting up your school‟s classes. 25
  • 26. Contact Types This enables you to assign a GROUP to a student in order to communicate to segments. For example, if you only want to email your TEAM, you can set up a group called TEAM. When they are registered, they will be a TEAM student. You can also give a GROUP a discount. So if team members receive a discount, when you register them, it will apply. 26
  • 27. Homepage Here is where you will upload and manage the images you want the public to see on your homepage. You can easily edit the html of the page here. 27
  • 28. T&C‟s Enter any permissions, releases, etc. that are needed here. When your student registers, they will be presented with your terms and conditions and need to check off their agreement. 28
  • 29. (4) Contacts NOTE: you can not delete Faculty that are teaching a class or students that are enrolled in a class.
  • 30. CONTACTS You can view all of your contacts here. Faculty must be in the system before any classes can be added. Students must be registered before they can sign up for classes. Parents can also be entered and linked to students. Search for contacts based on various descriptors View your waitlisted students and re-enroll or remove them from the waitlist here. 30
  • 31. Contacts A list of all your contacts where you can edit, register or delete. NOTE: You can not delete faculty that are teaching classes or students who are enrolled in a class
  • 34. Add Contact NOTE: Save & Edit will allow you to continue editing your contact. Save will save your contact and bring you to your contacts list. 34
  • 35. Edit Contact: Overview Once you have saved your contact‟s data you can edit contact. The contact navigation will appear. Notes about your contact classes your contact has/is taking or has/is teaching; also registration. purchased and donated memberships listed here. stored credit, scholarships, and other prepayments. classes and items which are in the contact‟s cart. a customizable bio of your contact related contacts (e.g. parents, siblings, guardians) can be linked here. all transactions which your contact has performed. 35
  • 36. Edit Contact : Classes Students‟ past, present, and future classes are all listed on this page. Teachers‟ past, present, and future classes are also listed. REGISTER FOR CLASS to add more classes to this contact‟s schedule. 36
  • 37. Edit Contact : Memberships Contacts‟ current memberships are self-purchased. Beneficiary memberships are memberships given by another contact. Register the contact for membership. 37
  • 38. Edit Contact : Register Memberships Contacts‟ current memberships are self-purchased. Beneficiary memberships are memberships given by another contact. Register the contact for membership. 38
  • 39. Edit Contact : Accounts Prepaid credit, sessions, gift certificate accounts, and scholarship money are „Accounts‟ which the contact can use to pay for classes and are all listed on this page. Purchase a session pack here. Edit your session packs Students can prepay credit using checks. More Info Here. Enables the contact to purchase a gift certificate for another contact. 39 You can grant this contact a full or partial scholarship.
  • 40. Edit Contact : Accounts: Prepay Credit Contacts can prepay credit using check here. The system will automatically expire credit once the expiration date is passed. Name the transaction 40
  • 41. Edit Contact : Accounts: Purchase Gift Certificates Contacts can purchase gift certificates for other contacts. Select the certificate owner from the list, or search for the owner. Name the certificate 41
  • 42. Edit Contact : Accounts: Grant Scholarship Grant a Scholarship to the current contact to provide financial aid for any students or reward students for good work. Name the scholarship Scholarship can be full or partial, depending on the dollar amount which you wish to procure for the scholarship. 42
  • 43. CONTACTS: Pending Items Pending items are items that have not yet been purchased. Name lists the kind of item: Course, Gift certificate, Session pack name, etc. Text description of the item: Course name, Certificate name, etc. Recurring Billing option: lets you select recurring (installment) payment 43
  • 44. CONTACTS: Linked Contacts Linking contacts can help you connect contacts to friends, parents, siblings, and guardians. This way you can easily find a student‟s parent or vice versa. 44 Link another contact
  • 45. CONTACTS: Linked Contacts Linking contacts: Filter lets you filter the choices Choose the desired contact to link State the relationship to the current contact: (e.g. Jean Behame is the child of Senor Partucky) 45
  • 46. CONTACTS: Txn Report (Transaction Report) The Txn Report tab lists all transactions for a single contact. Filter the contact‟s transactions by payment type, date, or semester If you scroll this bar to the right, you can view more data about each transaction. Export all of the filtered transactions to an excel file. 46
  • 47. CONTACTS: Txn Report (Print Receipts) Printing a single transaction: Use the side-scroll function to the “Transaction rec” column Click “print” next to the desired transaction A popup will appear. You can view the transaction receipt and print. 47
  • 48. CONTACTS: Register for class A class search will pop up. Use any or all of the fields to search for your desired class. Select one or more classes ADD TO PENDING ITEMS. 48
  • 49. CONTACTS: Register for class You will be automatically redirected to the pending items tab. This class was set up with recurring billing. How do I set up recurring billing? 49
  • 50. CONTACTS: Register for class If your contact has scholarships, prepaid credit, or other accounts, you can apply any of these accounts towards your pending items. Enter the amount in . 50
  • 51. CONTACTS: Register for class Collect credit card information, check or cash and proceed to payment. 51
  • 52. CONTACTS: Register for class The class now appears in the student‟s Classes tab. Withdraw student from class by clicking this arrow. 52
  • 53. Advanced Search Basic Search lets you search contacts by first/last name show „advanced search‟: search using ID, phone, contact type, and more. email/mailing list export: easily send emails to all students or faculty by exporting a list of their emails. Search for specific types, semesters, or class categories and export all relevant contacts. 53
  • 55. Classes View all your school‟s classes. Add a new class. (before you add a class, complete DO FIRST) Search all classes, using name, instructor, semester, categories, age, level, etc. Create and edit class categories. Create and edit semesters: registration fees, start/end dates, registration dates View all classes together on a course calendar. Find all recently modified classes here Quick search for a class
  • 56. Classes When you create a class, it can have more than one schedule. Main Class (shown in white) has elements that can‟t be changed in different schedules: name, instructor, age, level, enrollment, class type and categories. Schedules (shown in grey) have the elements: date, times, locations, prices, semester. You can also set the status of each schedule to current, canceled, or pending
  • 58. Semesters Semesters can be used to define the calendar period of a recurring class or series of sessions. The registration fee for a specific semester can be edited here Semester start/end date defines the calendar period of the semester defines when contacts can begin registering for a specific semester after this date, contacts can no longer register for classes in this semester. create a new semester
  • 59. Add Class Set the course name, instructor, and description. This will all be seen by your potential students, so make it interesting! Set age group and level for your class Enrollment sets the class size. Once the class becomes full, new students are added to the waitlist for the course. Decide whether your class is session or semester-based. Semester classes are courses that are recurring for a semester period. Students cannot enroll mid-semester and take all classes within the semester. Session based classes can be taken individually.
  • 60. Add Class: Schedule and Pricing Once you have edited and saved the class information, you can now create a schedule for your class. NOTE: students cannot see your class on the front end unless there is a schedule for it. Create a new schedule to begin.
  • 61. Add Class: Create Schedule Class status: current means that the class is scheduled and available for registration. Cancelled means the class will not take place and students will be unable to see this class on the front end. Pending means that the class will possibly take place, but is not fully finalized. TIP: if you decide last-minute to cancel a class, you can easily do so. Choose a semester, start and end dates, and times for our class. If your class has varying times, you can edit that later. Select the day(s) of the week on which your class takes place.
  • 62. Add Class: Create Schedule Set the location for your classes. If you have different locations for individual classes you can manually edit that later. Once you‟ve selected the class days (previous page (3)), the “# of sessions” will automatically fill in. NOTE: you can also manually add more sessions if you have more sessions. You can now click this tab to view (and edit) individual sessions.
  • 63. Add Class: Create Schedule When you select the view/hide sessions tab it allows you to view/hide individual sessions so you can edit them. You can name each individual session to let students know what they can expect in the class. (ex: “Salsa” “Pointe work” “Dress rehearsal”, etc.) If a specific session has a different date/time/location than others, you can edit its information here. Action buttons: the ( ) button allows you to delete individual sessions. The ( ) button allows you to view the class roster for individual sessions (roster edit button present only with Session-based classes)
  • 64. Add Class: Create Schedule Edit the class costs here. If you have memberships you can set different prices for members and for non-members (Regular). If your class is session- based, you can set the cost for individual sessions. Please note: if your class is session- based, the “Per Session Cost” applies for individual sessions, but if ALL the sessions are purchased, then the “Full Class Cost” is used. (ex: Zumba has 4 classes, costing $20 per session. However, the “Full Class Cost” may be $75, giving students the incentive to register for all four classes) Additional costs? Enter them here.
  • 65. Add Class: Create Schedule Review all your class costs. If the class is session-based, then you will not see this section. If the class is semester- based, then you can set up recurring billing. See more about recurring billing.
  • 67. Add Class: Categories Check all categories relevant to the class. This will help your contacts find the classes in which they are interested. New categories can be created here.
  • 69. Calendar View Calendar View lets you see your classes, side-by-side, for each date. Set the shown date Change the colors of calendar view based on these fields Clicking the session name opens an Edit Session popup where you can modify the selected session.
  • 74. Membership A list of all contacts who have become members, within given dates. Set date range Benefactor: contacts who have also receive membership with the purchase of a level of membership (i.e. a family membership will have multiple benefactors) Export all the resulting contacts to an Excel format.
  • 76. Waitlist From this screen you can use the square icons to either „re-enroll‟ students or „remove‟ them from the waitlist. Set semester or instructor Re-enroll: put this contact into the class (if there is space in the given roster) Remove: removes the contact from the waitlist. The delete selected button lets you select more than one contact to remove from the waitlist.
  • 77. Recurring Billing Recurring billing only works with semester-based classes. It allows students to pay for their classes in installments. Generate reports so you can make sure that payments are being sent to you on time. Set date range States contact, ID, payment amount, Due Date, time until/since due date, and reason (payment state).
  • 78. Setting up Recurring Billing To set up recurring billing: first select your class. Use either All Classes, Quick Search, or Advanced Search to find a class
  • 79. Setting up Recurring Billing To set up recurring billing: first select your class. Use either All Classes, Quick Search, or Advanced Search to find a class

Hinweis der Redaktion

  1. Image on this page having problems
  2. See How it Works >link> video of front end
  3. *add slide for create new
  4. *what to write for the different pages: have a description?
  5. *what are the differences between different admin positions
  6. Search contacts allows you to search your contacts via name, contact ID, phone number, contact type, email, zip code and more. Need to email or mail all of your students or faculty? Search for the corresponding contact type and select “email list export” or “mailing list export” to get a list of mailing addresses.
  7. Any class you create can have multiple schedules:View all your classes on one page.Main class: defines the name, instructor, age, level, enrollment, class type and categories. Schedule: defines the dates, times, locations, prices, semester.Current, canceled, pending
  8. To set up recurring billing for any given class:Select the given class (you can find it via the CLASSES tab and use Advanced Search or manually browse All Classes to find it) Under the Schedule & Pricing tab, select the square edit icon next to your desired schedule.
  9. To set up recurring billing for any given class:Select the given class (you can find it via the CLASSES tab and use Advanced Search or manually browse All Classes to find it) Under the Schedule & Pricing tab, select the square edit icon next to your desired schedule.
  10. 3) At the bottom of the Edit Schedule popup is a checkbox labeled “Enable Recurring Payment Plan”. Select.4) The initial deposit percentage is the first payment which students must pay upon registration. You can select the number of payments as well as the start date and time between payments as necessary.5) Save your changes.
  11. 6) When a student is enrolled in a course with recurring billing, the option to choose recurring billing will be provided in their Pending Items.If you select recurring billing (Pay in installments), make sure to click the blue RECALCULATE button so their Pending Items will update to show the installment payments.