Emerging Technologies & Trends That Matter Now
Regus has teamed up with Muhammad Jameel (PMP), an independent technology delivery strategist and consultant, to hold a workshop on Emerging Technologies & Trends That Matter Now. The workshop is for all Regus clients across town.
Technology is all around us. Muhammad uses his United States & GCC experience in helping enterprises strategize and deliver emerging technologies. He has consulted clients on key issues: How does technology align with corporate strategy? How do we best deliver technology for enterprises?
We invite you to join us in a 30 min session where Muhammad walks us through the emerging trends that enterprises in Qatar, and globally, are following, and how your business may also come across some of these trends.
Knowledge is power. Don’t tell me sky is the limit; I’ve seen footsteps on the moon.
1. Emerging Technologies & Trends That Matter Now
Muhammad Salman Jameel, PMP
Technology Delivery Strategist
Salman.Jameel@alumni.purdue.edu
+974 7750 6329, +968 9607 3123
2. 2Overview
Muhammad Salman Jameel, PMP
Emerging Technologies & Trends That Matter Now
Regus has teamed up with Muhammad Jameel (PMP), an
independent technology delivery strategist and consultant, to hold
a workshop on Emerging Technologies & Trends That Matter Now.
The workshop is for all Regus clients across town.
Technology is all around us. Muhammad uses his United States &
GCC experience in helping enterprises strategize and deliver
emerging technologies. He has consulted clients on key issues:
How does technology align with corporate strategy? How do we
best deliver technology for enterprises?
We invite you to join us in a 30 min session where Muhammad
walks us through the emerging trends that enterprises in Qatar,
and globally, are following, and how your business may also come
across some of these trends.
Knowledge is power. Don’t tell me sky is the limit; I’ve seen
footsteps on the moon.
Mobility
IntelligentThings
Drones
Tilltheedge
EnterpriseApplications
Security
Frameworks
ProjectManagement
…andmore
Analytics
4. Support
$100+ million
Shared/Managed
services support and
assurance programs
Presales
$250+ million
proposals pipeline
annually
Strategic
Clients
Fed Government,
Ministries, Oil/Gas
Healthcare, Telecom,
Education, others
Service
Delivery
$100+ million
Services & projects
delivered
Client
Appraisals
DG, C-level, End Users
USA &
Middle East
Systems Integrator
Consulting
18+ years
Fortune 500
world-class experience.
Harvard, Gartner, PMI
memberships
Digital Transformations
Technology Enablement
Project Management
Education
Top 10 USA
Electrical Engineering:
Purdue Uni (BSc)
Information Systems:
George Mason Uni (MSc)
PMP, ITILv3, ITSM ISO
20000 LA, ISO 27001
ISMS LA, ISO 22301
BCM, Associate
Engineer, Information
Security. Training:
TOGAF, CISSP, RMP,
COBIT
Profile Summary: Muhammad S Jameel, PMP
Achieved
Enhanced customer
end user experience,
Improved operational
processes, revenue
generation, cost savings
Global
Vendors
Cisco EMC Dell
Microsoft Oracle SAP
Juniper Avaya Aruba
Bluecoat
Muhammad Salman Jameel, PMP
4
8. 8
Muhammad Salman Jameel, PMP
Artificial Intelligence, Big Data, Analytics
Where do you think we are heading with this?
Artificial intelligence (AI): Software algorithms that are capable of performing tasks that normally require human intelligence, such
as visual perception, speech recognition, decision-making, and language translation. AI is an “umbrella” concept that is made up of
numerous subfields such as machine learning, which focuses on the development of programs that can teach themselves to learn,
understand, reason, plan, and act (i.e., become more “intelligent”) when exposed to new data in the right quantities.
9. 9
Muhammad Salman Jameel, PMP
Artificial Intelligence, Big Data, Analytics
Statistics:
Today: $7.4 billion. In 2021: $15 billion
Source: BCC Research
IBM’s Watson
Did you know?
1.9 billion servings daily
500 drinks, 200 countries
Analytics used, data driven
e.g.: Cherry Sprint flavor
AI uses:
Source: Digiday
10. 10
Muhammad Salman Jameel, PMP
Augmented Reality / Virtual Reality
A technology that superimposes a computer-generated image
on a user's view of the real world, providing a composite view.
Statistics:
Today: $4 billion. In 2022: $66 billion
Source: Stratistics MRC
11. 11
Muhammad Salman Jameel, PMP
Blockchain (not Bitcoin)
Blockchain technology represents a distributed ledger
approach to authentication, clearing and settlement that is
poised to rapidly move beyond the FinTech sector into many
other areas including the Internet of Things (IoT)
Statistics:
Today: $0.24 billion. In 2026: $35 billion
65% enterprises to use it
Source: Maximize Market Research
About Bitcoin:
Mark Cuban – Invest what you’re willing to lose
Jack Ma – Bitcoin is a bubble, Blockchain is not
17. Impacts on your business model 17
Muhammad Salman Jameel, PMP
• Strategy: If strategy is about defining “what business to
pursue,” then these technologies are opening up a slew of
new opportunities and corresponding considerations.
• Customer Engagement: The eight key technologies are
already reshaping almost every dimension of companies’
interactions with their customers, from sales and marketing
to billing and after-sales support.
• Operations: Artificial intelligence, robots, drones, and 3D
printing can all improve operational efficiency and provide
significant competitive advantage.
• People and talent: The eight technologies are creating
brand-new job categories, but a worrying consequence may
be slower job growth. Concurrently, new technologies beget
new companies and new job categories.
• Compliance: This is an often overlooked aspect of the
business model. We believe the shortlisted technologies will
see many companies scrambling to adapt to - and trying to
influence - the resulting regulatory landscapes. The
regulators themselves are likely to be in a catch-up mode for
a while.
Source: PWC
18. Consulting Enterprise ICT Services 18
Muhammad Salman Jameel, PMP
EY, KPMG, Gartner, strategy & roadmaps compliance
Value Chain for business strategy to technology scope mapping, Balance Scorecard
Technology Roadmaps for cloud, infrastructure, applications
Strategy
Project Management Office (PMO) & Project Portfolio Governance
ISO 20000 IT Service Management
ISO 27001 Information Security Management System
Capability Maturity Model (CMM) Assessments, COBIT operations governance
Enterprise Architecture TOGAF Adherence
Managed Services, Managed Security, Managed Applications, Outsourcing, SLAs
Business Processes & Frameworks
ERP, CRM, ECM, Collaboration, Systems/network Monitoring,
ITSM Service Desk
HP, EMC, Microsoft, SAP, Oracle, IBM, BMC, Axios, Manage Engine
Applications
Cloud (PaaS, SaaS, IaaS)
Network, servers, storage, firewalls, Virtualization, DMZ,
Data Center The Uptime Institute (Tier 1, 2, 3)
Structured Cabling Systemax, Leviton
Cisco, Avaya, Aruba, Lucent, Juniper, HP, IBM, Dell, RHL
Monitoring, management: NOC, SOC
Infrastructure & Data Center
19. 19Consult Clients Through A Journey
Are we ready?
Transition to operations
Benefits Realization re-validation
Where are we now?
Problem statement,
Gap analysis
Ideation
Where are we heading,
how do we get there?
Strategize services, Porter value
chain, define TOM, target state,
roadmap for short term goals,
long term goals. How will ICT
enterprise services help my
business?
Let’s go! How are we doing? Adopt agility
Benchmarks, Adopt Reference Models,
Service Design, Delivery, User stories
Project Portfolio Governance
Acceptance, testing
Benefits Realization validation
We did it!
Transformational block 1 of N complete
Benefits realization 1 of NContinuous
validation,
improvement,
Agile, hybrid,
iterative
Muhammad Salman Jameel, PMP
By: Jameel, PMP
20. Key Enablement Elements: A Comprehensive View 20
People
Services
Strategic
Business
Technical
Tools
Process
Muhammad Salman Jameel, PMP
21. Alignment & Enablement for Client’s ICT Environment 21
International
Standards and
Frameworks
Strategy
Business Processes
Applications &
Systems
Information & Data
Network &
Infrastructure
Cognizant FrameworkEnterprise Architecture Domains
Alignment
Muhammad Salman Jameel, PMP
By: Jameel, PMP
22. Agile/
Sprints
Agile/
Sprints
Client’s Project Lifecycle Alignment
Initiation Planning Implementation Closing
Governance, Steering Committee
Alignment with
Monitoring & Control
Strategy, Programs, Enterprise Architecture,
Digital Transformation Initiatives
Gate 1
Gate 2 Gate 3 Gate 4
Gate 5
Gate methodology
International
Standards and
Frameworks
22
Muhammad Salman Jameel, PMP
By: Jameel, PMP
23. Client’s Program Outcomes Alignment
$30 mil
$100 mil
$50 mil
$200 mil
1Q18 2Q18 4Q18 1Q19
ROI, Payback, EV
Strategic, tactical win
Outcomes
ROI, Payback, EV
Strategic, tactical win
Outcomes
ROI, Payback, EV
Strategic, tactical win
Outcomes
ROI, Payback, EV
Strategic, tactical win
Outcomes
Alignment with Strategy, Programs,
Enterprise Architecture,
Digital Transformation Initiatives
23
Muhammad Salman Jameel, PMP
By: Jameel, PMP
Artificial intelligence (AI): Software algorithms that are capable of performing tasks that normally require human intelligence, such as visual perception, speech recognition, decision-making, and language translation. AI is an “umbrella” concept that is made up of numerous subfields such as machine learning, which focuses on the development of programs that can teach themselves to learn, understand, reason, plan, and act (i.e., become more “intelligent”) when exposed to new data in the right quantities.
Computer-generated simulation of a three-dimensional image or a complete environment, within a defined and contained space (unlike AR), that viewers can interact with in realistic ways. VR is intended to be an immersive experience and typically requires equipment, most commonly a helmet/headset.
So what should CEOs and their leadership teams do with such brief glimpses of the business impact of these influential technologies? For starters, it is best not to treat the technologies as a kind of checklist to delegate to the CIO or the CTO. Instead, CEOs must take very seriously their own obligations to turn these technologies to strategic advantage - and to protect their organisations against others using the technologies for advantage. If that sounds something like an arms race, that’s because it is: technology must be viewed as a competitive weapon, one that merits regular discussion and decision-making in the C-suite.
Tracking, evaluating, and developing the action plan for emerging technologies should be an integral component of the overall corporate strategy. To do so, there are three questions you must find effective answers to:
Do we have a sustainable innovation strategy and process?
Have we quantified the impact of new technologies? If not, how can we do that - and how soon?
Do we have an emerging-technologies road map? If so, are we keeping it up to date?
Answers to these fundamental questions will give you the meta-actions - moves that enable the executive team as a whole to properly and effectively harness the best new technologies.
No argument: it is not easy to stay ahead of emerging technologies. But you really don’t have a choice; your organisation must adapt. By winnowing down the welter of possible technologies to a starting list of the Essential Eight, we hope we have helped provide some focus and clarity. More than that, we hope that we can begin to re-energise the C-suite’s discussion of how best to leverage the right technologies in the right ways at the right time - for the right business reasons.
So, develop an innovation strategy and start making the exploration and quantification of emerging technologies (and planning for them) a core part of your corporate strategy.