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Shaping the future of payment
technology…and of EMV
Smart Payment Association (SPA)
Cartes 2012




                                  shaping the future of payment technology
01.
SPA: A short presentation




                       shaping the future of payment technology
Who we are
The Smart Payment Association addresses the challenges of today’s evolving
payment ecosystem. We offer leadership and expert guidance to help members
and their financial institution customers realize the opportunities of smart,
secure and personalized payment systems and services - both now
and in the future.

                                 Since 2004

                                 Members:




                                                 shaping the future of payment technology
What we do

          The SPA works in partnership with global standards bodies, its own vendor
              community, and an expanding ecosystem of established and emerging
              brands; offering an ever-growing portfolio of advisory and support services.

Non
Traditional


                                    Ecosystem Expert Advisor Services
                                           Help shape the future of payments




Customers
                           Members Customers Services
                              Bring Value to Financial Institutions



                                                                                                   Fig 1
                     Members Services                                                              Extending advisory and
                          Trade Organization                                                       support across the evolving
                                                                                                   community, the SPA is
                                                                                                   addressing today’s challenges
                                                                                                   and shaping the future
                                                                                                   direction of payment
                                                                                                   technologies, standards and
Traditional/ Smart Card                        Technologies           Advanced/ New                business models.



     4   November 2012                                                                shaping the future of payment technology
How we do it
     By delivering the market’s most accurate barometer of
      payment trends
       An annual analysis of payment trends based on actual manufacturer
        sales data
       SPA members 85% of the total smart payments card market


     By supporting the creation and adoption of standards and best
      practice
       EPC-CSG/SEPA: Card Representative and Vendor Sector
        Spokeperson, Chair of the EPC-CSG Task Force to specify the SEPA
        functional and security requirements for emergent & remote
        payments ( Internet + Mobile), Convenor of the new EPC-CSG
        Expert Team on Card Innovative Payments, Member of the
        Preparatory Committee of the SEPA Security Certification
        Management Body
       EMVCo: Technical Associate and Board Advisor for Card Sector


     By extending expert advice and support across the payments
      ecosystem
       An eye-growing library of expert technical resources and thought
        leadership collaterals to shape the future of payment
       Taskforce “The Quadrant” to workout concepts for next payment
5
        generation                         shaping the future of payment technology
02.
Latest Publications




                      shaping the future of payment technology
PIN by SMS

       In stark contrast to today’s ultra-connected online
        lifestyles, the primary method for distributing credit
        and debit card PIN codes to cardholders remains the
        postal service. It is slow, inherently insecure and
        outdated.
       PIN by SMS distribution offers the opportunity for
        card issuers to get PINs into the hands of their
        consumers faster, more cost effectively and more
        securely than ever before.
       PIN by SMS offers a wholly customer-centric solution
        to this problem – increasing loyalty and enabling an
        instant response to customer requests.
       From a balance sheet perspective, getting the PIN to
        the cardholder with the minimum of delay increases
        the speed of card activations, and eliminates revenue
        leakage of unused and dormant cards.
       Models within the paper suggest issuers are able to
        gain additional revenues of up to and above 750,000
        USD annually
       This paper delivers all the information you need to
                                                                     PIN by SMS – A SPA’s White Paper –
        make the smart choice.                                       November 2012



7   November 2012                                                shaping the future of payment technology
Security for Mobile Payments

       Offers guidance security and fraud protection
        in mobile payments and outlines the position
        of the SPA in this most crucial of areas
       Delivers a series of ten recommendations
        aimed at helping member organizations, and
        the wider mobile payments community,
        understand and address security concerns to
        deliver compliant services and solutions.


       Analysis and conclusions contained in this
        document need to be continually reviewed in
        the light of expected technical, regulatory and
        operational innovations.


       SPA would welcome any feedback from the
        mobile payments community that addresses
        the content of this document.
                                                              Security for Mobile Payments – SPA’s
                                                              Position – June 2012



8   November 2012                                         shaping the future of payment technology
Business Continuity Management
                    in the Payment Card Industry

     ‘Business Continuity in the Payment Card
      Industry’ delivers a set of guiding principles and
      best practices for developing and managing
      business continuity programs.

     Addresses the potential cost implications of an
      unmanaged catastrophic incident within the
      supply chain for payment card issuers.

     Uncovers the confusion inherent in the industry
      regarding the complex, regulatory frameworks
      and business value of business continuity
      management.

     Delivers a detailed cost/benefit analysis on which
      card issuers and their entire supply chains can
      make measured business continuity investment
      decisions that offer the necessary protection for       Business Continuity Management in the
      their organizations.                                    Payment Card Industry – December
                                                              2011



9   November 2012                                         shaping the future of payment technology
Private Label Payment Solutions

      ‘Private label Payment Solutions: White
       Label Systems’ brings greater clarity to the
       issues and opportunities of this increasingly
       popular business model.

      Looks at the issues, discusses the different
       approaches and seeks to offer broad guidance
       for a Private Label development and
       implementation solution.

      SPA members help implementing Private Label
       payment solutions and offer secure products,
       services and solutions




                                                           Private Label Payment Systems –
                                                           December 2011



10   November 2012                                     shaping the future of payment technology
03.
EMV2.0 - Connecting EMV payment
to the online world




                     shaping the future of payment technology
The payments market is moving online

      Statistics on online/ mobile/ magstripe etc.             Driven by smart devices
                                             WPR 2011             ie. Smartphones & tablets
                                            CAGR 09-13
                                                                Driven by connectivity &
                                            Non-Bank              convenience
                                         Provider 67,3%

                                          Bank Providers        New players & new usages
                                             47,6%
                                                                Leading to assymetry &
                                                                  fragmentation

                                                                Need for accelerated
                                             WPR 2011             standardization
                                            CAGR 09-13

                                            Alternative
                                            Payments
                                              67,3%

                                          Bank Providers
                                             18,1%
                                                               Source: World Payments Report 2012



12                                                         shaping the future of payment technology
So is the fraud!

                             Total level of fraud has
                               overall reduced

                             However Card-Non-Present
                               transactions represent now
                               the biggest share and the
                               biggest growth in terms of
                               fraud

                             Risk with perception of
                               lack of security of existing
                               standards




                            Source: ECB Card Fraud Report 2012



13                      shaping the future of payment technology
The EMVCo Specification

     The EMV Specification was developed to:

      Improve payment security – This is achieved by
       Offline Data Authentication/Offline PIN Verification
       between card and terminal and online Card
       Authentication between card and Issuer

      Achieve globally interoperability - Realized through
       EMVCo type-approved terminals, readers and ATMs

      Create an payment infrastructure that would
       support emerging technologies – For example,
       standardizing technology infrastructure for contactless
       payment and contactless mobile payment.

      How do we bring these core values to the Online
       World?




                                                                     Source: EMVCo



14   November 2012                                               shaping the future of payment technology
What does EMV2.0 needs

     1. Assess which interfaces for interoperability are most
        required in order to maximize the number of
        transactions regardless the card payment channel.

     2. Identify those technologies and services to remain in
        the competitive space

     3. Standardize peripherals on-card body to support new
        card functionalities

     4. Establish a well-designed policy to address the
        ownership and licencing of essential intellectual
        property for specification implementation

     5. A comprehensive risk analysis for new payment
        instruments and then setting-down appropriate
        security requirements as well as high-end security
        evaluation and certification methodologies
          Reevaluate the security protocols and cryptographic
           algorithms in the light of vulnerabilities resulting
           from new channels: wireless (3G, LTE, WiFi,
           Bluetooth…) and proximity RF contactless using a
           carrier at 13,56 MHz
15                                                                shaping the future of payment technology
What does EMV2.0 needs

     6. Agree on standard mechanisms to enhance the free
          choice by the cardholder of the payment instrument

     7. Carefully plan technology migrations and introduce a
          card fallback mechanism

     8. Facilitate multi-acquiring, central acquiring, by
          adopting new message structures paying attention to
          the convergence with the European SEPA for Cards
          specifications

     9. Revisit appropriate Cardholder authentication
          methodologies in particular a Biometrics profile for
          Payment Applications is to be considered

     10.Revisit Privacy protection practices in the light of
          mobile payment adoption




16   11/07/2012 • Shaping the future of payment technology       shaping the future of payment technology
EMV2.0: Collaboration needed

      Even if there are/will be alternatives to ISO/IEC
       7816, we consider that at present ISO/IEC 7816
       is still valuable to:
        Enable Card/ Terminal interoperability
        Supports the layer independence for the
         deployment of applications executed through
         both contact and contactless applications
        Support cardholder verification mechanisms
        Propose a robust card security architecture
        Facilitate multi-application management

      ISO and the European Payments Council have
       started work in technical standards that could
       overlap with EMV2.0.

      SPA considers that multiplicity of competing
       standards hampers market growth


17   November 2012                                         shaping the future of payment technology
04.
What SPA is doing




                    shaping the future of payment technology
We come from the payment card industry




19   November 2012                          shaping the future of payment technology
Bring our expertise to the online world

          The SPA works in partnership with global standards bodies, its own vendor
              community, and an expanding ecosystem of established and emerging
              brands; offering an ever-growing portfolio of advisory and support services.

Non
Traditional




Customers




                                                                               Fig 1
                                                                               Extending advisory and
                                                                               support across the evolving
                                                                               community, the SPA is
                                                                               addressing today’s challenges
                                                                               and shaping the future
                                                                               direction of payment
                                                                               technologies, standards and
Traditional/ Smart Card           Technologies    Advanced/ New                business models.



    20   November 2012                                            shaping the future of payment technology
Via Standardization (one route)

      By investing in the creation and adoption of standards

        EPC-CSG/SEPA:
           Spokesperson of the Vendors Sector
           Convenor of the new EPC-CSG Expert Team on Card
            Innovative Payments
           Member of the Preparatory Committee of the SEPA
            Security Certification Management Body
        EMVCo
           Technical Associate Member
           Elected on the Board Advisor as the representative
            of the Card Sector
        ISO
           SPA Members members hold responsibility
            positions on ISO JTC1 SC17 technical
            committees as well as in ISO TC68 SC7 on
            Mobile Payments / Mobile Banking


                                                                     The SPA Quadrant



21   November 2012                                               shaping the future of payment technology
Some SPA on-going standard initiatives
The planned                    What happened                  What’s next
EMV v2.0                       Submission of proposal         Definition of priorities
                               to EMVCo business              by EMVCo
                               objectives
Submission of                  Presentation to EMVCo          Questions to be answered
SIMalliance Open               Mobile Payments WG             EMVCo Board of Advisors
Mobile API by SPA
Card Security                  Presentation letter with       Convergence between
Evaluation                     position by SPA                EMV and SEPA methods

Biometrics Profile             White Paper + Proposal         Submission of the Profile
proposal by SPA                for EMVCo                      to EMVCo

EC Green Paper on              Response to the whole          Waiting for conclusions for
Card, Internet &Mobile         set of questions               endorsement by EPC
                                                              Innovative Payments WG
ECB Consultation Paper Formal response with                   To be endorsed by EPC
for Security of Internet proposals for                        Innovative Payments WG
Payments                                 cardholder
      11/07/2012 • Shaping the future of payment technology
   22
                                         authentication       shaping the future of payment technology
SPA initiative: « The Quadrant » (other route)

      Position the Industry Value Chain to other actors than
       Financial Industry and in the online payment world

      Build use cases

      Map architectures and identify missing technical bricks

      How can the industry bring value to new issuers
        Ie. Data mining, security incl. Offline, Open Payment
         migration


      What value could the Industry bring to the ecosystem
       (processor, issuer, end user, merchant etc.)?
        ie. Basis EMV transaction, form filling, OTP, data
         storage/customer profiling/ meta data, authentication , e-
         banking, transaction log


      Has to work from a web browser!!!

                                                                          The SPA Quadrant



23   November 2012                                                    shaping the future of payment technology
05.
Take away




            shaping the future of payment technology
Take away
 Smart payment card shipments hit one billion in 2011. SPA ships 85% of
  those and 90% are EMV.

 The card is the entry point of a multi-trillion dollar transactions ecosystem.

 Truly established, global secure & interoperable infrastructure.

 The payments market is going online

 SPA recommends a certain number of features to bridge the gap

 SPA plays a key role in shaping the future of smart payments through
  involvement in EPC, EMVCo and ISO.

 SPA has launched an initiative to workout new concepts valid for next
  generation of payments: going beyond EMV and payment


                                                     shaping the future of payment technology
One Address:
                            www.smartpaymentassociation.com




     Contact: info@smartpaymentassociation.com



26                                                shaping the future of payment technology
Thank You
Questions?




             shaping the future of payment technology

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SPA Explains EMV2.0 Vision at Cartes 12

  • 1. Shaping the future of payment technology…and of EMV Smart Payment Association (SPA) Cartes 2012 shaping the future of payment technology
  • 2. 01. SPA: A short presentation shaping the future of payment technology
  • 3. Who we are The Smart Payment Association addresses the challenges of today’s evolving payment ecosystem. We offer leadership and expert guidance to help members and their financial institution customers realize the opportunities of smart, secure and personalized payment systems and services - both now and in the future. Since 2004 Members: shaping the future of payment technology
  • 4. What we do  The SPA works in partnership with global standards bodies, its own vendor community, and an expanding ecosystem of established and emerging brands; offering an ever-growing portfolio of advisory and support services. Non Traditional Ecosystem Expert Advisor Services Help shape the future of payments Customers Members Customers Services Bring Value to Financial Institutions Fig 1 Members Services Extending advisory and Trade Organization support across the evolving community, the SPA is addressing today’s challenges and shaping the future direction of payment technologies, standards and Traditional/ Smart Card Technologies Advanced/ New business models. 4 November 2012 shaping the future of payment technology
  • 5. How we do it  By delivering the market’s most accurate barometer of payment trends  An annual analysis of payment trends based on actual manufacturer sales data  SPA members 85% of the total smart payments card market  By supporting the creation and adoption of standards and best practice  EPC-CSG/SEPA: Card Representative and Vendor Sector Spokeperson, Chair of the EPC-CSG Task Force to specify the SEPA functional and security requirements for emergent & remote payments ( Internet + Mobile), Convenor of the new EPC-CSG Expert Team on Card Innovative Payments, Member of the Preparatory Committee of the SEPA Security Certification Management Body  EMVCo: Technical Associate and Board Advisor for Card Sector  By extending expert advice and support across the payments ecosystem  An eye-growing library of expert technical resources and thought leadership collaterals to shape the future of payment  Taskforce “The Quadrant” to workout concepts for next payment 5 generation shaping the future of payment technology
  • 6. 02. Latest Publications shaping the future of payment technology
  • 7. PIN by SMS  In stark contrast to today’s ultra-connected online lifestyles, the primary method for distributing credit and debit card PIN codes to cardholders remains the postal service. It is slow, inherently insecure and outdated.  PIN by SMS distribution offers the opportunity for card issuers to get PINs into the hands of their consumers faster, more cost effectively and more securely than ever before.  PIN by SMS offers a wholly customer-centric solution to this problem – increasing loyalty and enabling an instant response to customer requests.  From a balance sheet perspective, getting the PIN to the cardholder with the minimum of delay increases the speed of card activations, and eliminates revenue leakage of unused and dormant cards.  Models within the paper suggest issuers are able to gain additional revenues of up to and above 750,000 USD annually  This paper delivers all the information you need to PIN by SMS – A SPA’s White Paper – make the smart choice. November 2012 7 November 2012 shaping the future of payment technology
  • 8. Security for Mobile Payments  Offers guidance security and fraud protection in mobile payments and outlines the position of the SPA in this most crucial of areas  Delivers a series of ten recommendations aimed at helping member organizations, and the wider mobile payments community, understand and address security concerns to deliver compliant services and solutions.  Analysis and conclusions contained in this document need to be continually reviewed in the light of expected technical, regulatory and operational innovations.  SPA would welcome any feedback from the mobile payments community that addresses the content of this document. Security for Mobile Payments – SPA’s Position – June 2012 8 November 2012 shaping the future of payment technology
  • 9. Business Continuity Management in the Payment Card Industry  ‘Business Continuity in the Payment Card Industry’ delivers a set of guiding principles and best practices for developing and managing business continuity programs.  Addresses the potential cost implications of an unmanaged catastrophic incident within the supply chain for payment card issuers.  Uncovers the confusion inherent in the industry regarding the complex, regulatory frameworks and business value of business continuity management.  Delivers a detailed cost/benefit analysis on which card issuers and their entire supply chains can make measured business continuity investment decisions that offer the necessary protection for Business Continuity Management in the their organizations. Payment Card Industry – December 2011 9 November 2012 shaping the future of payment technology
  • 10. Private Label Payment Solutions  ‘Private label Payment Solutions: White Label Systems’ brings greater clarity to the issues and opportunities of this increasingly popular business model.  Looks at the issues, discusses the different approaches and seeks to offer broad guidance for a Private Label development and implementation solution.  SPA members help implementing Private Label payment solutions and offer secure products, services and solutions Private Label Payment Systems – December 2011 10 November 2012 shaping the future of payment technology
  • 11. 03. EMV2.0 - Connecting EMV payment to the online world shaping the future of payment technology
  • 12. The payments market is moving online  Statistics on online/ mobile/ magstripe etc.  Driven by smart devices WPR 2011 ie. Smartphones & tablets CAGR 09-13  Driven by connectivity & Non-Bank convenience Provider 67,3% Bank Providers  New players & new usages 47,6%  Leading to assymetry & fragmentation  Need for accelerated WPR 2011 standardization CAGR 09-13 Alternative Payments 67,3% Bank Providers 18,1% Source: World Payments Report 2012 12 shaping the future of payment technology
  • 13. So is the fraud!  Total level of fraud has overall reduced  However Card-Non-Present transactions represent now the biggest share and the biggest growth in terms of fraud  Risk with perception of lack of security of existing standards Source: ECB Card Fraud Report 2012 13 shaping the future of payment technology
  • 14. The EMVCo Specification The EMV Specification was developed to:  Improve payment security – This is achieved by Offline Data Authentication/Offline PIN Verification between card and terminal and online Card Authentication between card and Issuer  Achieve globally interoperability - Realized through EMVCo type-approved terminals, readers and ATMs  Create an payment infrastructure that would support emerging technologies – For example, standardizing technology infrastructure for contactless payment and contactless mobile payment.  How do we bring these core values to the Online World? Source: EMVCo 14 November 2012 shaping the future of payment technology
  • 15. What does EMV2.0 needs 1. Assess which interfaces for interoperability are most required in order to maximize the number of transactions regardless the card payment channel. 2. Identify those technologies and services to remain in the competitive space 3. Standardize peripherals on-card body to support new card functionalities 4. Establish a well-designed policy to address the ownership and licencing of essential intellectual property for specification implementation 5. A comprehensive risk analysis for new payment instruments and then setting-down appropriate security requirements as well as high-end security evaluation and certification methodologies  Reevaluate the security protocols and cryptographic algorithms in the light of vulnerabilities resulting from new channels: wireless (3G, LTE, WiFi, Bluetooth…) and proximity RF contactless using a carrier at 13,56 MHz 15 shaping the future of payment technology
  • 16. What does EMV2.0 needs 6. Agree on standard mechanisms to enhance the free choice by the cardholder of the payment instrument 7. Carefully plan technology migrations and introduce a card fallback mechanism 8. Facilitate multi-acquiring, central acquiring, by adopting new message structures paying attention to the convergence with the European SEPA for Cards specifications 9. Revisit appropriate Cardholder authentication methodologies in particular a Biometrics profile for Payment Applications is to be considered 10.Revisit Privacy protection practices in the light of mobile payment adoption 16 11/07/2012 • Shaping the future of payment technology shaping the future of payment technology
  • 17. EMV2.0: Collaboration needed  Even if there are/will be alternatives to ISO/IEC 7816, we consider that at present ISO/IEC 7816 is still valuable to:  Enable Card/ Terminal interoperability  Supports the layer independence for the deployment of applications executed through both contact and contactless applications  Support cardholder verification mechanisms  Propose a robust card security architecture  Facilitate multi-application management  ISO and the European Payments Council have started work in technical standards that could overlap with EMV2.0.  SPA considers that multiplicity of competing standards hampers market growth 17 November 2012 shaping the future of payment technology
  • 18. 04. What SPA is doing shaping the future of payment technology
  • 19. We come from the payment card industry 19 November 2012 shaping the future of payment technology
  • 20. Bring our expertise to the online world  The SPA works in partnership with global standards bodies, its own vendor community, and an expanding ecosystem of established and emerging brands; offering an ever-growing portfolio of advisory and support services. Non Traditional Customers Fig 1 Extending advisory and support across the evolving community, the SPA is addressing today’s challenges and shaping the future direction of payment technologies, standards and Traditional/ Smart Card Technologies Advanced/ New business models. 20 November 2012 shaping the future of payment technology
  • 21. Via Standardization (one route)  By investing in the creation and adoption of standards  EPC-CSG/SEPA:  Spokesperson of the Vendors Sector  Convenor of the new EPC-CSG Expert Team on Card Innovative Payments  Member of the Preparatory Committee of the SEPA Security Certification Management Body  EMVCo  Technical Associate Member  Elected on the Board Advisor as the representative of the Card Sector  ISO  SPA Members members hold responsibility positions on ISO JTC1 SC17 technical committees as well as in ISO TC68 SC7 on Mobile Payments / Mobile Banking The SPA Quadrant 21 November 2012 shaping the future of payment technology
  • 22. Some SPA on-going standard initiatives The planned What happened What’s next EMV v2.0 Submission of proposal Definition of priorities to EMVCo business by EMVCo objectives Submission of Presentation to EMVCo Questions to be answered SIMalliance Open Mobile Payments WG EMVCo Board of Advisors Mobile API by SPA Card Security Presentation letter with Convergence between Evaluation position by SPA EMV and SEPA methods Biometrics Profile White Paper + Proposal Submission of the Profile proposal by SPA for EMVCo to EMVCo EC Green Paper on Response to the whole Waiting for conclusions for Card, Internet &Mobile set of questions endorsement by EPC Innovative Payments WG ECB Consultation Paper Formal response with To be endorsed by EPC for Security of Internet proposals for Innovative Payments WG Payments cardholder 11/07/2012 • Shaping the future of payment technology 22 authentication shaping the future of payment technology
  • 23. SPA initiative: « The Quadrant » (other route)  Position the Industry Value Chain to other actors than Financial Industry and in the online payment world  Build use cases  Map architectures and identify missing technical bricks  How can the industry bring value to new issuers  Ie. Data mining, security incl. Offline, Open Payment migration  What value could the Industry bring to the ecosystem (processor, issuer, end user, merchant etc.)?  ie. Basis EMV transaction, form filling, OTP, data storage/customer profiling/ meta data, authentication , e- banking, transaction log  Has to work from a web browser!!! The SPA Quadrant 23 November 2012 shaping the future of payment technology
  • 24. 05. Take away shaping the future of payment technology
  • 25. Take away  Smart payment card shipments hit one billion in 2011. SPA ships 85% of those and 90% are EMV.  The card is the entry point of a multi-trillion dollar transactions ecosystem.  Truly established, global secure & interoperable infrastructure.  The payments market is going online  SPA recommends a certain number of features to bridge the gap  SPA plays a key role in shaping the future of smart payments through involvement in EPC, EMVCo and ISO.  SPA has launched an initiative to workout new concepts valid for next generation of payments: going beyond EMV and payment shaping the future of payment technology
  • 26. One Address: www.smartpaymentassociation.com Contact: info@smartpaymentassociation.com 26 shaping the future of payment technology
  • 27. Thank You Questions? shaping the future of payment technology