SlideShare ist ein Scribd-Unternehmen logo
1 von 2
Downloaden Sie, um offline zu lesen
2 Rue André Pascal
75775 Paris Cedex 16
France
mailto:sigmaweb@oecd.org
Tel: +33 (0) 1 45 24 82 00
www.sigmaweb.org
This document has been produced with the financial assistance of the European Union (EU). It should not be reported as representing the
official views of the EU, the OECD or its member countries, or of partners participating in the SIGMA Programme. The opinions expressed
and arguments employed are those of the authors.
This document, as well as any data and any map included herein, are without prejudice to the status of or sovereignty over any territory,
to the delimitation of international frontiers and boundaries and to the name of any territory, city or area.
© OECD 2020 – The use of this material, whether digital or print, is governed by the Terms and Conditions to be found on the OECD website
page http://www.oecd.org/termsandconditions.
Good Governance Talks
Creating public value for our citizens
through better policies and better
management
1 February 2020
Dead Sea, Jordan
AGENDA
09:30 – 10:00 Registration
10:00 – 10:30 Opening & welcome
Royal Anthem of the Hashemite Kingdom of Jordan and Opening remarks
- Her Excellency Mrs Yassera Ghosheh, Minister of State for Institutional
Performance Development (On behalf of the Prime Minister)
- Ms. Maria Hadjitheodosiou, Ambassador, Head of the European Union
Delegation in the Hashemite Kingdom of Jordan.
10:30 – 11:15 Keynote speech
The importance of policies and Legislations for creating public value for citizens
through better policies and better management.
Mr. Robert Watt, Secretary General of the Department of Public Expenditure
and Reform, Ireland.
11:15 – 11:45 Dialogue with keynote speaker
Discussion between facilitator, participants and keynote speaker
11:45 – 12:15 Coffee Break
12:15 – 13:00 Managers’ dialogue
How the Secretary-Generals and Director-Generals can work to enhance the
quality of public services?
13:00 – 13:15 Break
13:15 – 14:00 Policy dialogue
How the Jordanian institutions could work together to produce better public
policies
14:00 – 14:30 Closing remarks
Mr. Xavier Sisternas, SIGMA Country Manager for Jordan and Ms. Rab’ah AL-
Ajarmeh, Director General of the Institute of Public Administration
14:30 – 15:30 Lunch

Weitere ähnliche Inhalte

Ähnlich wie SIGMA Workshop on policies and management, Jordan, 01 02 2020

Annual report-2012-en 30072013-interactive-high-quality
Annual report-2012-en 30072013-interactive-high-qualityAnnual report-2012-en 30072013-interactive-high-quality
Annual report-2012-en 30072013-interactive-high-quality
Dr Lendy Spires
 

Ähnlich wie SIGMA Workshop on policies and management, Jordan, 01 02 2020 (20)

Agenda, Monitoring and Evaluation of the Strategy of Public Finance Managemen...
Agenda, Monitoring and Evaluation of the Strategy of Public Finance Managemen...Agenda, Monitoring and Evaluation of the Strategy of Public Finance Managemen...
Agenda, Monitoring and Evaluation of the Strategy of Public Finance Managemen...
 
Agenda "Seminar on Introducing One Stop Shops in Serbia", 21 December 2017
Agenda "Seminar on Introducing One Stop Shops in Serbia", 21 December 2017Agenda "Seminar on Introducing One Stop Shops in Serbia", 21 December 2017
Agenda "Seminar on Introducing One Stop Shops in Serbia", 21 December 2017
 
Agenda, implementation of the law on administrative procedures in the Western...
Agenda, implementation of the law on administrative procedures in the Western...Agenda, implementation of the law on administrative procedures in the Western...
Agenda, implementation of the law on administrative procedures in the Western...
 
Agenda: Workshop to introduce the SIGMA Strategy Toolkit
Agenda: Workshop to introduce the SIGMA Strategy Toolkit Agenda: Workshop to introduce the SIGMA Strategy Toolkit
Agenda: Workshop to introduce the SIGMA Strategy Toolkit
 
Agenda, Are HRM practices in your organisation resilient and agile enough to ...
Agenda, Are HRM practices in your organisation resilient and agile enough to ...Agenda, Are HRM practices in your organisation resilient and agile enough to ...
Agenda, Are HRM practices in your organisation resilient and agile enough to ...
 
Agenda, risk management in times of COVID 19 and beyond, SIGMA 10 March 2021
Agenda, risk management in times of COVID 19 and beyond, SIGMA 10 March 2021Agenda, risk management in times of COVID 19 and beyond, SIGMA 10 March 2021
Agenda, risk management in times of COVID 19 and beyond, SIGMA 10 March 2021
 
Programme, Civil Society Seminar - PAR Challenges in Kosovo, 23 November 2015
Programme, Civil Society Seminar - PAR Challenges in Kosovo, 23 November 2015Programme, Civil Society Seminar - PAR Challenges in Kosovo, 23 November 2015
Programme, Civil Society Seminar - PAR Challenges in Kosovo, 23 November 2015
 
Agenda-Workshop-Budva-18-19 February 2019
Agenda-Workshop-Budva-18-19 February 2019Agenda-Workshop-Budva-18-19 February 2019
Agenda-Workshop-Budva-18-19 February 2019
 
Agenda (ENG) ENP South webinar 12 April 2022
Agenda (ENG) ENP South webinar 12 April 2022Agenda (ENG) ENP South webinar 12 April 2022
Agenda (ENG) ENP South webinar 12 April 2022
 
Agenda Audit of COVID 19 related expenditures, SIGMA 14 December 2020
Agenda Audit of COVID 19 related expenditures, SIGMA 14 December 2020Agenda Audit of COVID 19 related expenditures, SIGMA 14 December 2020
Agenda Audit of COVID 19 related expenditures, SIGMA 14 December 2020
 
Agenda regional conference for Supreme Audit Institutions of European Neighbo...
Agenda regional conference for Supreme Audit Institutions of European Neighbo...Agenda regional conference for Supreme Audit Institutions of European Neighbo...
Agenda regional conference for Supreme Audit Institutions of European Neighbo...
 
Annual report-2012-en 30072013-interactive-high-quality
Annual report-2012-en 30072013-interactive-high-qualityAnnual report-2012-en 30072013-interactive-high-quality
Annual report-2012-en 30072013-interactive-high-quality
 
Agenda "Seminar on Introducing One Stop Shops in Serbia", 21 December 2017 (E...
Agenda "Seminar on Introducing One Stop Shops in Serbia", 21 December 2017 (E...Agenda "Seminar on Introducing One Stop Shops in Serbia", 21 December 2017 (E...
Agenda "Seminar on Introducing One Stop Shops in Serbia", 21 December 2017 (E...
 
Programme, Conference on Public Administration Reform Challenges in Western B...
Programme, Conference on Public Administration Reform Challenges in Western B...Programme, Conference on Public Administration Reform Challenges in Western B...
Programme, Conference on Public Administration Reform Challenges in Western B...
 
10 Years of NALED Celebrating Reform
10 Years of NALED Celebrating Reform10 Years of NALED Celebrating Reform
10 Years of NALED Celebrating Reform
 
Agenda, The Principles of Public Administration for ENP countries, Jordan 10 ...
Agenda, The Principles of Public Administration for ENP countries, Jordan 10 ...Agenda, The Principles of Public Administration for ENP countries, Jordan 10 ...
Agenda, The Principles of Public Administration for ENP countries, Jordan 10 ...
 
Agenda, ENP East webinar 21 October 2022
Agenda, ENP East webinar 21 October 2022Agenda, ENP East webinar 21 October 2022
Agenda, ENP East webinar 21 October 2022
 
Roundtable on public procurement modernisation, Beirut 20 October 2014
Roundtable on public procurement modernisation, Beirut 20 October 2014Roundtable on public procurement modernisation, Beirut 20 October 2014
Roundtable on public procurement modernisation, Beirut 20 October 2014
 
Agenda Improvement of the public procurement system in Serbia, Belgrade, Serb...
Agenda Improvement of the public procurement system in Serbia, Belgrade, Serb...Agenda Improvement of the public procurement system in Serbia, Belgrade, Serb...
Agenda Improvement of the public procurement system in Serbia, Belgrade, Serb...
 
Agenda - Seminar on Monitoring and Evaluation, Kizilcahamam, Republic of Turk...
Agenda - Seminar on Monitoring and Evaluation, Kizilcahamam, Republic of Turk...Agenda - Seminar on Monitoring and Evaluation, Kizilcahamam, Republic of Turk...
Agenda - Seminar on Monitoring and Evaluation, Kizilcahamam, Republic of Turk...
 

Mehr von Support for Improvement in Governance and Management SIGMA

Mehr von Support for Improvement in Governance and Management SIGMA (20)

PPT - SIGMA-GIZ Academies - Stage 1 - CAF Ukraine roadmap.pdf
PPT - SIGMA-GIZ Academies - Stage 1 - CAF Ukraine roadmap.pdfPPT - SIGMA-GIZ Academies - Stage 1 - CAF Ukraine roadmap.pdf
PPT - SIGMA-GIZ Academies - Stage 1 - CAF Ukraine roadmap.pdf
 
PPT - SIGMA-GIZ Academies - Stage 1 - CAF Moldova roadmap.pdf
PPT - SIGMA-GIZ Academies - Stage 1 - CAF Moldova roadmap.pdfPPT - SIGMA-GIZ Academies - Stage 1 - CAF Moldova roadmap.pdf
PPT - SIGMA-GIZ Academies - Stage 1 - CAF Moldova roadmap.pdf
 
PPT - SIGMA-GIZ Academies - Stage 1 -CAF Armenia roadmap.pdf
PPT - SIGMA-GIZ Academies - Stage 1 -CAF Armenia roadmap.pdfPPT - SIGMA-GIZ Academies - Stage 1 -CAF Armenia roadmap.pdf
PPT - SIGMA-GIZ Academies - Stage 1 -CAF Armenia roadmap.pdf
 
PPT - SIGMA-GIZ Academies - Stage 1 - Financial support tu PAR in Montenegro....
PPT - SIGMA-GIZ Academies - Stage 1 - Financial support tu PAR in Montenegro....PPT - SIGMA-GIZ Academies - Stage 1 - Financial support tu PAR in Montenegro....
PPT - SIGMA-GIZ Academies - Stage 1 - Financial support tu PAR in Montenegro....
 
PPT - SIGMA-GIZ Academies - Stage 1 - SIGMA opening.pdf
PPT - SIGMA-GIZ Academies - Stage 1 - SIGMA opening.pdfPPT - SIGMA-GIZ Academies - Stage 1 - SIGMA opening.pdf
PPT - SIGMA-GIZ Academies - Stage 1 - SIGMA opening.pdf
 
Photo gallery - SIGMA-GIZ Academies on QM - Stage 1.pdf
Photo gallery - SIGMA-GIZ Academies on QM - Stage 1.pdfPhoto gallery - SIGMA-GIZ Academies on QM - Stage 1.pdf
Photo gallery - SIGMA-GIZ Academies on QM - Stage 1.pdf
 
PPT - SIGMA-GIZ Academies - Stage 1 - prezentacija gsb podgorica.pdf
PPT - SIGMA-GIZ Academies - Stage 1 - prezentacija gsb podgorica.pdfPPT - SIGMA-GIZ Academies - Stage 1 - prezentacija gsb podgorica.pdf
PPT - SIGMA-GIZ Academies - Stage 1 - prezentacija gsb podgorica.pdf
 
PPT - SIGMA-GIZ Academies - Stage 1 - CAF-MONTENEGRO-29-FEB.pdf
PPT - SIGMA-GIZ Academies - Stage 1 - CAF-MONTENEGRO-29-FEB.pdfPPT - SIGMA-GIZ Academies - Stage 1 - CAF-MONTENEGRO-29-FEB.pdf
PPT - SIGMA-GIZ Academies - Stage 1 - CAF-MONTENEGRO-29-FEB.pdf
 
PPT - SIGMA-GIZ Academies - Stage 1 - CAF Georgia.pdf
PPT - SIGMA-GIZ Academies - Stage 1 - CAF Georgia.pdfPPT - SIGMA-GIZ Academies - Stage 1 - CAF Georgia.pdf
PPT - SIGMA-GIZ Academies - Stage 1 - CAF Georgia.pdf
 
PPT - SIGMA-GIZ Academies - Stage 1 - QM Roadmapping Day 2 and 3.pdf
PPT - SIGMA-GIZ Academies - Stage 1 - QM Roadmapping Day 2  and 3.pdfPPT - SIGMA-GIZ Academies - Stage 1 - QM Roadmapping Day 2  and 3.pdf
PPT - SIGMA-GIZ Academies - Stage 1 - QM Roadmapping Day 2 and 3.pdf
 
Academies-QM_Stage1_Ministry of Higher Education CAF.pdf
Academies-QM_Stage1_Ministry of Higher Education CAF.pdfAcademies-QM_Stage1_Ministry of Higher Education CAF.pdf
Academies-QM_Stage1_Ministry of Higher Education CAF.pdf
 
PPT - SIGMA-GIZ Academies - Stage 1 - ReSPA and CAF.pdf
PPT - SIGMA-GIZ Academies - Stage 1 - ReSPA and CAF.pdfPPT - SIGMA-GIZ Academies - Stage 1 - ReSPA and CAF.pdf
PPT - SIGMA-GIZ Academies - Stage 1 - ReSPA and CAF.pdf
 
PPT - SIGMA-GIZ Academies - Stage 1 -Bosnia Herzegovina CAF.pdf
PPT - SIGMA-GIZ Academies - Stage 1 -Bosnia Herzegovina CAF.pdfPPT - SIGMA-GIZ Academies - Stage 1 -Bosnia Herzegovina CAF.pdf
PPT - SIGMA-GIZ Academies - Stage 1 -Bosnia Herzegovina CAF.pdf
 
PPT - SIGMA-GIZ Academies - Stage 1 -Montenegro CAF.pdf
PPT - SIGMA-GIZ Academies - Stage 1 -Montenegro CAF.pdfPPT - SIGMA-GIZ Academies - Stage 1 -Montenegro CAF.pdf
PPT - SIGMA-GIZ Academies - Stage 1 -Montenegro CAF.pdf
 
PPT - SIGMA-GIZ Academies - Stage 1 - North Macedonia CAF.pdf
PPT - SIGMA-GIZ Academies - Stage 1 - North Macedonia CAF.pdfPPT - SIGMA-GIZ Academies - Stage 1 - North Macedonia CAF.pdf
PPT - SIGMA-GIZ Academies - Stage 1 - North Macedonia CAF.pdf
 
PPT - SIGMA-GIZ Academies - Stage 1 - CAF in Ukraine.pdf
PPT - SIGMA-GIZ Academies - Stage 1 - CAF in Ukraine.pdfPPT - SIGMA-GIZ Academies - Stage 1 - CAF in Ukraine.pdf
PPT - SIGMA-GIZ Academies - Stage 1 - CAF in Ukraine.pdf
 
PPT - SIGMA-GIZ Academies - Stage 1 -Serbia CAF.pdf
PPT - SIGMA-GIZ Academies - Stage 1 -Serbia CAF.pdfPPT - SIGMA-GIZ Academies - Stage 1 -Serbia CAF.pdf
PPT - SIGMA-GIZ Academies - Stage 1 -Serbia CAF.pdf
 
PPT - SIGMA-GIZ Academies - Stage 1 - SIGMA opening.pdf
PPT - SIGMA-GIZ Academies - Stage 1 - SIGMA opening.pdfPPT - SIGMA-GIZ Academies - Stage 1 - SIGMA opening.pdf
PPT - SIGMA-GIZ Academies - Stage 1 - SIGMA opening.pdf
 
Omnichannel management, by Willem Pieterson - SIGMA Webinars on service desig...
Omnichannel management, by Willem Pieterson - SIGMA Webinars on service desig...Omnichannel management, by Willem Pieterson - SIGMA Webinars on service desig...
Omnichannel management, by Willem Pieterson - SIGMA Webinars on service desig...
 
eZdravlje, by Vladimir Raickovic - SIGMA Webinars on service design and deliv...
eZdravlje, by Vladimir Raickovic - SIGMA Webinars on service design and deliv...eZdravlje, by Vladimir Raickovic - SIGMA Webinars on service design and deliv...
eZdravlje, by Vladimir Raickovic - SIGMA Webinars on service design and deliv...
 

Kürzlich hochgeladen

Russian🍌Dazzling Hottie Get☎️ 9053900678 ☎️call girl In Chandigarh By Chandig...
Russian🍌Dazzling Hottie Get☎️ 9053900678 ☎️call girl In Chandigarh By Chandig...Russian🍌Dazzling Hottie Get☎️ 9053900678 ☎️call girl In Chandigarh By Chandig...
Russian🍌Dazzling Hottie Get☎️ 9053900678 ☎️call girl In Chandigarh By Chandig...
Chandigarh Call girls 9053900678 Call girls in Chandigarh
 

Kürzlich hochgeladen (20)

2024 Zoom Reinstein Legacy Asbestos Webinar
2024 Zoom Reinstein Legacy Asbestos Webinar2024 Zoom Reinstein Legacy Asbestos Webinar
2024 Zoom Reinstein Legacy Asbestos Webinar
 
World Press Freedom Day 2024; May 3rd - Poster
World Press Freedom Day 2024; May 3rd - PosterWorld Press Freedom Day 2024; May 3rd - Poster
World Press Freedom Day 2024; May 3rd - Poster
 
Junnar ( Call Girls ) Pune 6297143586 Hot Model With Sexy Bhabi Ready For S...
Junnar ( Call Girls ) Pune  6297143586  Hot Model With Sexy Bhabi Ready For S...Junnar ( Call Girls ) Pune  6297143586  Hot Model With Sexy Bhabi Ready For S...
Junnar ( Call Girls ) Pune 6297143586 Hot Model With Sexy Bhabi Ready For S...
 
Call On 6297143586 Viman Nagar Call Girls In All Pune 24/7 Provide Call With...
Call On 6297143586  Viman Nagar Call Girls In All Pune 24/7 Provide Call With...Call On 6297143586  Viman Nagar Call Girls In All Pune 24/7 Provide Call With...
Call On 6297143586 Viman Nagar Call Girls In All Pune 24/7 Provide Call With...
 
CBO’s Recent Appeals for New Research on Health-Related Topics
CBO’s Recent Appeals for New Research on Health-Related TopicsCBO’s Recent Appeals for New Research on Health-Related Topics
CBO’s Recent Appeals for New Research on Health-Related Topics
 
Financing strategies for adaptation. Presentation for CANCC
Financing strategies for adaptation. Presentation for CANCCFinancing strategies for adaptation. Presentation for CANCC
Financing strategies for adaptation. Presentation for CANCC
 
Election 2024 Presiding Duty Keypoints_01.pdf
Election 2024 Presiding Duty Keypoints_01.pdfElection 2024 Presiding Duty Keypoints_01.pdf
Election 2024 Presiding Duty Keypoints_01.pdf
 
Top Rated Pune Call Girls Bhosari ⟟ 6297143586 ⟟ Call Me For Genuine Sex Ser...
Top Rated  Pune Call Girls Bhosari ⟟ 6297143586 ⟟ Call Me For Genuine Sex Ser...Top Rated  Pune Call Girls Bhosari ⟟ 6297143586 ⟟ Call Me For Genuine Sex Ser...
Top Rated Pune Call Girls Bhosari ⟟ 6297143586 ⟟ Call Me For Genuine Sex Ser...
 
Incident Command System xxxxxxxxxxxxxxxxxxxxxxxxx
Incident Command System xxxxxxxxxxxxxxxxxxxxxxxxxIncident Command System xxxxxxxxxxxxxxxxxxxxxxxxx
Incident Command System xxxxxxxxxxxxxxxxxxxxxxxxx
 
Russian🍌Dazzling Hottie Get☎️ 9053900678 ☎️call girl In Chandigarh By Chandig...
Russian🍌Dazzling Hottie Get☎️ 9053900678 ☎️call girl In Chandigarh By Chandig...Russian🍌Dazzling Hottie Get☎️ 9053900678 ☎️call girl In Chandigarh By Chandig...
Russian🍌Dazzling Hottie Get☎️ 9053900678 ☎️call girl In Chandigarh By Chandig...
 
WORLD DEVELOPMENT REPORT 2024 - Economic Growth in Middle-Income Countries.
WORLD DEVELOPMENT REPORT 2024 - Economic Growth in Middle-Income Countries.WORLD DEVELOPMENT REPORT 2024 - Economic Growth in Middle-Income Countries.
WORLD DEVELOPMENT REPORT 2024 - Economic Growth in Middle-Income Countries.
 
Call Girls Sangamwadi Call Me 7737669865 Budget Friendly No Advance Booking
Call Girls Sangamwadi Call Me 7737669865 Budget Friendly No Advance BookingCall Girls Sangamwadi Call Me 7737669865 Budget Friendly No Advance Booking
Call Girls Sangamwadi Call Me 7737669865 Budget Friendly No Advance Booking
 
Postal Ballots-For home voting step by step process 2024.pptx
Postal Ballots-For home voting step by step process 2024.pptxPostal Ballots-For home voting step by step process 2024.pptx
Postal Ballots-For home voting step by step process 2024.pptx
 
Coastal Protection Measures in Hulhumale'
Coastal Protection Measures in Hulhumale'Coastal Protection Measures in Hulhumale'
Coastal Protection Measures in Hulhumale'
 
Zechariah Boodey Farmstead Collaborative presentation - Humble Beginnings
Zechariah Boodey Farmstead Collaborative presentation -  Humble BeginningsZechariah Boodey Farmstead Collaborative presentation -  Humble Beginnings
Zechariah Boodey Farmstead Collaborative presentation - Humble Beginnings
 
(NEHA) Call Girls Nagpur Call Now 8250077686 Nagpur Escorts 24x7
(NEHA) Call Girls Nagpur Call Now 8250077686 Nagpur Escorts 24x7(NEHA) Call Girls Nagpur Call Now 8250077686 Nagpur Escorts 24x7
(NEHA) Call Girls Nagpur Call Now 8250077686 Nagpur Escorts 24x7
 
celebrity 💋 Agra Escorts Just Dail 8250092165 service available anytime 24 hour
celebrity 💋 Agra Escorts Just Dail 8250092165 service available anytime 24 hourcelebrity 💋 Agra Escorts Just Dail 8250092165 service available anytime 24 hour
celebrity 💋 Agra Escorts Just Dail 8250092165 service available anytime 24 hour
 
Night 7k to 12k Call Girls Service In Navi Mumbai 👉 BOOK NOW 9833363713 👈 ♀️...
Night 7k to 12k  Call Girls Service In Navi Mumbai 👉 BOOK NOW 9833363713 👈 ♀️...Night 7k to 12k  Call Girls Service In Navi Mumbai 👉 BOOK NOW 9833363713 👈 ♀️...
Night 7k to 12k Call Girls Service In Navi Mumbai 👉 BOOK NOW 9833363713 👈 ♀️...
 
Top Rated Pune Call Girls Dapodi ⟟ 6297143586 ⟟ Call Me For Genuine Sex Serv...
Top Rated  Pune Call Girls Dapodi ⟟ 6297143586 ⟟ Call Me For Genuine Sex Serv...Top Rated  Pune Call Girls Dapodi ⟟ 6297143586 ⟟ Call Me For Genuine Sex Serv...
Top Rated Pune Call Girls Dapodi ⟟ 6297143586 ⟟ Call Me For Genuine Sex Serv...
 
The NAP process & South-South peer learning
The NAP process & South-South peer learningThe NAP process & South-South peer learning
The NAP process & South-South peer learning
 

SIGMA Workshop on policies and management, Jordan, 01 02 2020

  • 1. 2 Rue André Pascal 75775 Paris Cedex 16 France mailto:sigmaweb@oecd.org Tel: +33 (0) 1 45 24 82 00 www.sigmaweb.org This document has been produced with the financial assistance of the European Union (EU). It should not be reported as representing the official views of the EU, the OECD or its member countries, or of partners participating in the SIGMA Programme. The opinions expressed and arguments employed are those of the authors. This document, as well as any data and any map included herein, are without prejudice to the status of or sovereignty over any territory, to the delimitation of international frontiers and boundaries and to the name of any territory, city or area. © OECD 2020 – The use of this material, whether digital or print, is governed by the Terms and Conditions to be found on the OECD website page http://www.oecd.org/termsandconditions. Good Governance Talks Creating public value for our citizens through better policies and better management 1 February 2020 Dead Sea, Jordan AGENDA
  • 2. 09:30 – 10:00 Registration 10:00 – 10:30 Opening & welcome Royal Anthem of the Hashemite Kingdom of Jordan and Opening remarks - Her Excellency Mrs Yassera Ghosheh, Minister of State for Institutional Performance Development (On behalf of the Prime Minister) - Ms. Maria Hadjitheodosiou, Ambassador, Head of the European Union Delegation in the Hashemite Kingdom of Jordan. 10:30 – 11:15 Keynote speech The importance of policies and Legislations for creating public value for citizens through better policies and better management. Mr. Robert Watt, Secretary General of the Department of Public Expenditure and Reform, Ireland. 11:15 – 11:45 Dialogue with keynote speaker Discussion between facilitator, participants and keynote speaker 11:45 – 12:15 Coffee Break 12:15 – 13:00 Managers’ dialogue How the Secretary-Generals and Director-Generals can work to enhance the quality of public services? 13:00 – 13:15 Break 13:15 – 14:00 Policy dialogue How the Jordanian institutions could work together to produce better public policies 14:00 – 14:30 Closing remarks Mr. Xavier Sisternas, SIGMA Country Manager for Jordan and Ms. Rab’ah AL- Ajarmeh, Director General of the Institute of Public Administration 14:30 – 15:30 Lunch