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DEFINITION OF SKILLS STANDARD
IS DEFINED AS A SPECIFICATION OF THE COMPETENCIES EXPECTED OF A
SKILLED
WORKER WHO IS GAINFULLY EMPLOYED IN VIETNAM FOR AN OCCUPATIONAL
AREA AND
LEVEL AND PATHWAY TO ACHIEVE THE COMPETENCIES
MAIN CRITERIA OF SKILLS STANDARD
Based of occupational need.
According to career structure in that particular job area/sector
Prepared by experts and skill worker who’s doing the work
VIET NAM MAIN POLICY OBJECTIVE (AT PRESENT)
The Vietnamese Socio-Economic Development Strategy 2011-2020 defines human
resource development – and in particular high-quality human resources – as a
strategic national priority (GIZ, 2012). In this context and with the prime purpose of
meeting the needs of national and local labour markets together with broad social
demands, Viet Nam is reforming its Vocational Education and Training (VET)
system as a whole and has established a 5-level National Vocational Qualifications
(NVQ) framework as part of that effort. The key design actors are the Ministry of
Labour, Invalids and Social Affairs (MoLISA) together with social and professional
organisations. The expectation is that the Vietnamese NVQ will further cross-border
and international recognition of national qualifications, thus facilitating educational and
labour mobility for Vietnamese citizens.
1. INTRODUCTION
The Standard Practice and Standard Content are part of the NVQSS document which is
developed together with the Training Manual and Internship Manual to complete the
whole NVQSS. The acronym NVQSS stands for National Vocational Qualifications
Skills Standards. NVQSS is a document that outlines the dexterity required of an
employee working in Viet Nam at a certain level of employment to achieve specific
skills.
Main Features NVQSS
Career-Based.
Follows the career structure of a given field.
Prepared by a pool of industry experts and skilled workers who carry out the job.
NVQSS is created and developed from the sector choosen as stated in Chart A under the
Human Resources ministry. There is a high demand for skilled personnel in this field
as the industry develops rapidly. Based on the Economics Transformation that aims to
propel Vietnam to achieve high income economic status and bring the nation closer to
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NATIONAL SKILLS DEVELOPMENT
vision 2020, the need for at least 40% of skilled and professional personnel in the
industry is in demand.
The outdoor working condition whilst in the past has only attracted low skilled workers
who themselves have underplayed the role of formal training. As a result, the standard
of work particularly in aesthetic gardening has been very poor, workers turnover has
been high, and earning power has been very low.
It is expected that with the NVQSS training scheme in this field, the workers would be
motivated to attain high performance standards with a potential to command a
relatively better earning power.
The NVQSS document can be used by training centres to conduct and simulate training
by converting it into training manual documents such as Written Instructional Material
(WIM). This is to ensure a candidate that has undergone training, as required by this
NVQSS, will be able to perform every task and job scope efficiently and competently.
NVQSS SECTOR: (Chart A)
Electrical & Electronic, Telecommunication & Broadcasting Industry >
Information & Communication Technology > Machinery & Equipment > Mechanical &
Electrical Service and Maintenance > Transportation > Materials > Packaging >
Printing > Chemical > Medical & Pharmaceuticals > Hospitality & Tourism > Souvenir
& Small Enterprise > Building & Construction > Landscaping & Environmental >
Interior Décor > Business Management > Textile & Apparel > Agriculture & Agrobased
> Resource Based > Biotechnology > Educational & Training Services > Oil & Gas >
Halal Industries > Integrated Logistic Services > Distributive Trade > Industry Defense
& Security Services > Care & Community Services > Art & Culture > Mining Industry
Proposal Setting Up Skills Standard In Viet Nam under Vocational Education and
Training (VET) Department:-
a. POLICY PLANNING & RESEARCH DIVISION
This unit is responsible for the planning and determining the effective skills training
system so as to produce a skilled workforce in various fields at different levels. The
responsibilities undertaken by this division entail:
Identification of National Skills Workforce Needs
o Organise expert workshops and discussion trips to hold talks with employers
o Prepare papers for the action and decision-making of all parties concerned and
involved
Identification of Implications of Policies on Skills Training
o Analyse implications on national development plans and other national policies
on skills training
o Monitor skills training development so as to be in line with national
development plans
Management and Collection of Information/Other Pertinent Documents
o Manage departmental resource centre and information systems
o Prepare scheduled and unscheduled reports for the distribution to various
parties
o Update information on the Internet
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b. EXPERT DEVELOPMENT DIVISION
This department is in charge of these four primary units, namely:
Skills Advisory Committee (SAC)
The SAC is established by government to offer advice and guidance on the contents
of skills training and the direction that skills training programme should lead
candidates to, particularly in issues such as:
a) Training needs in particular sectors or sub-sectors
b) The standards of skills training that match the purpose for skills certification and
identify Training Personnel post involved in VET
c) The structure and curriculum of training programmes that match the needs and
demands of the industry
Public Inter-Agency Coordination Committee (PIACC)
PIACC is formed by SAC to create and maintain a forum for all major public training
agencies so as to discuss issues and problems encountered in the execution of public
skills training programmes. These issues comprise training curriculum, teaching
manpower, trainees and training facilities.
Skills Development Programme (SDP) for Instructors and Vocational Officers
The SDP for instructors and vocational officers is one of the programmes being carried
to enhance the skills and knowledge of teaching manpower/vocational training officers,
as well as to increase exposure to new technologies and the latest training system that
is in line with the advancement of industries. This training programme is fully
organised and conduct by the Viet Nam Expert officers appointed by Viet Nam Human
Resources of Ministry.
Promotion and Brochures
Ensures that the skills training system, and VOCATIONAL COURSES products like
the VOCATIONAL & INTERNATIONAL certification and Vocational Education and
Training (VET) are widely-known to the public so as to encourage more participants
to take up skills training. Among the promotional events being conducted are the
organising of national seminars and the production of printed materials and articles of
vocational courses, other than participating and organising exhibitions and training
expos.
c. NVQSS DIVISION
This division is responsible for carrying out three main tasks, which include:
Establishing the NVQSS
Developing Course Of Study
Developing a National Skills Training Curriculum Centre
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d. SKILLS QUALIFICATION DIVISION
The main tasks that are managed under this Division are:
Vocational Certification through the Accreditation System
o The VET certification can be obtained through Vocational Accredited
Centres(Government and Private) and Programmes.
o Trainees who have successfully undergone accredited training
programmes at Vocational Accredited Centres and have met the stipulated
assessment and verification requirements will be awarded with the VET
Certification.
National Skills Testing
The National Skills Testing is another procedure for the awarding of VET, which is
conducted for specific fields in only a few approved testing centres. At present, this
system is only executed for the VET certification in the field of “Non-Destructive
Testing (NDT)”-mostly under Defence Ministry, while for the other fields,
certification is done through the Accreditation System.
Accreditation of Prior Achievement
Candidates who comprise experienced and skilled personnel, can be awarded the
VET upon successfully meeting the stipulated assessment and verification
requirements.
International and National Skills Competition
VET also plays a prominent role in organising National Skills Competition, which
aims to achieve the following objectives:
a) Recognizing expert workers who have a high level of skills
b) Encouraging youths to take a serious interest in skills-based careers
c) Creating an awareness and understanding about the importance of skills
training for the development of the nation.
c) Assisting the selection and preparation of Viet Nam representatives to the
ASEAN and World Skills Competition
Recognition for the other skills qualifications, which are awarded by Government
agency, employer and industry as well as international agencies and
organisations.
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2. OCCUPATIONAL STRUCTURE AND WORK FLOW
This NVQSS provides first hand information to the workers regarding the functions and
working environment. This NVQSS also provides a career path and employment
development for those involved in this profession.
The importance of NVQSS:-
National Occupational Standards set out measurable performance outcomes to which an
individual is expected to work in a given occupation. Developed by employers across
the UK, NOS set out the skills, knowledge and understanding required to perform
competently in the workplace
As described in CHART A shown the main sector of NVQSS in the country. NVQSS
division task is to carried out and identify the most nessasary and important sector
needed by the industry on the development of the Viet Nam country towards 2020.
Electrical & Electronic, Telecommunication & Broadcasting Industry >
Information & Communication Technology > Machinery & Equipment > Mechanical &
Electrical Service and Maintenance > Transportation > Materials > Packaging >
Printing > Chemical > Medical & Pharmaceuticals > Hospitality & Tourism > Souvenir
& Small Enterprise > Building & Construction > Landscaping & Environmental >
Interior Décor > Business Management > Textile & Apparel > Agriculture & Agrobased
> Resource Based > Biotechnology > Educational & Training Services > Oil & Gas >
Halal Industries > Integrated Logistic Services > Distributive Trade > Industry Defense
& Security Services > Care & Community Services > Art & Culture > Mining Industry
NVQSS SECTOR: (Chart A)
The above sector will be breakdown to a sub-sector’s discussed between the
SAC,NVQSS divison and Viet Namn expert counterpart. Customized NVQSS will be
developed from here onwards in a batches and selection done by the NVQSS divison
with a panel consist of:
a. A Facilitator (Expert in the NVQSS field from Malaysia)
b. Four (6) industry experts from Viet Nam (NVQSS Field)
c. Four (2) trainer from Viet Nam (NVQSS Field)
d. One (1) documenter (Malaysian)
Completed NVQSS will be presented to Human Resources Ministry of Vietnam to gain the
approval and endorsement before it’s get released at National level. Concurrently the
Written Instruction Manual (WIM) will get developed with a panel consist of:
a. A Facilitator (Expert from Malaysia)
b. Four (4) industry experts from Viet Nam (NVQSS Field)
c. Four (4) trainer from Viet Nam (NVQSS Field)
d. One (1) documenter (Malaysian)
Permanent website of Human Resources Ministry for VET developed and active to
educate and widely-known to the public so as to encourage more participants to take up
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skills training. Within Six (6) months period ON-LINE registration, documentation and
certification to be available thru Viet Namn experts. One Thousand (1000) NVQSS to be
targeted by 2015 and Five Thousand (5000) NVQSS to be targeted by 2020 to achive as
a developed country with skilled worker.
3. DEFINITION OF COMPETENCY & CERTIFICATION LEVEL
The NVQSS is developed for various occupational areas. Candidates for certification must
be assessed and trained at certain levels to substantiate competencies. Below is a
guideline of each NVQSS Level as to be defined by the VET, Department of Skills
Development, Ministry of Human Resources.
VET Skills Certificate Level 1: Competent in performing a range of varied
(Operation and Production Level) work activities, most of which are routine and
predictable.
VET Skills Certificate Level 2: Competent in performing a significant range
(Operation and Production Level) of varied work activities, performed in a variety
of contexts. Some of the activities are non-
routine and required individual responsibility
and autonomy.
VET Skills Certificate Level 3: Competent in performing a broad range of
(Supervisory Level) varied work activities, performed in a variety of
contexts, most of which are complex and non-
routine. There is considerable responsibility
and autonomy and control or guidance of
others is often required.
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NATIONAL SKILLS DEVELOPMENT
VET Skills Diploma Level 4: Competent in performing a broad range of
(Executive Level) complex technical or professional work
activities performed in a wide variety of
contexts and with a substantial degree of
personal responsibility and autonomy.
Responsibility for the work of others and
allocation of resources is often present.
VET Skills Advanced Diploma Competent in applying a significant range of
Level 5: (Managerial Level) fundamental principles and complex
techniques across a wide and often
unpredictable variety of contexts. Very
substantial personal autonomy and often
significant responsibility for the work of others
and for the allocation of substantial resources
features strongly, as do personal
accountabilities for analysis, diagnosis,
planning, execution and evaluation.
Candidates after being assessed and verified,fulfilled VET Skill Certification
requirements shall be awarded with Vocational Education and Training
(VET) for Level 1, 2 and 3 as for Level 4 and 5 shall be awarded with
Diploma In VET and Advance Diploma In VET respectively.
4. INTERNATIONAL CERTIFICATION
Introduction:
A) Oldham College is a further education college rated outstanding by Ofsted*.
We think our learners are pretty outstanding too; smart, creative, hands-on and
innovative, they know that our courses offer the very best preparation for their next
step in life. Join them to gain the skills and knowledge you need to find
employment, change career, progress to further study at university, set up your
own business, or take up an apprenticeship or advanced apprenticeship.
Studying at Oldham College is about much more than just gaining a qualification.
A course at Oldham College is the starting point for the rest of your life. Whatever
your level of skills, or previous learning experience, we offer a course for you. Our
supportive tutors and Learning Mentors are here to help you succeed. A course at
Oldham College is the starting point for the rest of your life. Whatever your level of
skills, or previous learning experience, we offer a course for you. Our supportive
tutors and Learning Mentors are here to help you succeed.
There are lots of opportunities to have fun and make friends, try out new activities,
get involved or volunteer. A quick glance through this guide will show you the huge
9. 9
NATIONAL SKILLS DEVELOPMENT
range of courses on offer and the great range of resources available to support
your learning journey. You will also have access to a fantastic range of specialist
resources, these include:
Courses
Chemical Engineering
Electrical Engineering
Mechanical Engineering
Process Engineering
Engineering & Management Communication
Chemical Laboratory Techniques
Laboratory Instrument Techniques
Physical Chemistry of Spectroscopy
Industrial Chemistry
Polymer Chemistry
Material Science & Technology
Oil & Gas Operations
Our courses prepare you for the real world. We work closely with employers from
local industry and business. Many of our staff have extensive industry
experience, and their professional experience coupled with our great facilities
will give you the best possible start in your career.
Upon completion of :
Level 1,2 and 3 - Certificate will be issued under Oldham College
Level 4 - Diploma will be issued under Oldham College
Level 5 - Advance Diploma will be issued under Oldham College
Other International certification and further studies to UK,Europe and USA also
available.
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B) City & Guilds
Introduction:
Offer a wide variety of qualifications so that there is something for everyone - from those
starting out in their careers to senior managers and master craftsmen.
City & Guilds qualifications can be undertaken in the workplace in the classroom or
workshop - or a mixture of the two. City & Guilds (C&G) is the UK's leading vocational
awarding body, offering more than 500 qualifications over 28 industry sectors – so that
they can learn skills that equip them to fulfil their career ambitions or enrich their leisure
time.
Here's a brief introduction to the wide range of qualifications we offer.
National Vocational Qualifications (NVQs)
NVQs are our most popular qualifications and are usually completed in the workplace.
One of the benefits of a NVQ is that they test your ability to actually do the job, which
makes them suitable to take whilst in work. A key part of your course will include proving
that you can do certain work-related tasks. During the course you will be assessed
through your portfolio, where you build evidence of the work you have done, and by
observation, where an assessor watches you work and checks that you can perform the
necessary tasks.
Having an NVQ on your CV is a great way to prove that you have the work-related skills
you need for the job.
International Vocational Qualifications (IVQs)
Our range of International Vocational Qualifications (IVQs) are designed to measure the
knowledge and practical skills of learners and are designed specifically for the
international marketplace. There are two types, Craft and Technician, and they are
available at three levels, Certificate, Diploma and Advanced Diploma. They’re recognised
by employers all over the world, so you can take them with you when you travel.
Vocationally Related Qualifications (VRQs)
VRQs offer pathways and levels which focus on the development of the underlying
principals and practical skills required in varying industries. They are designed to deliver a
high level of occupational capability, and a sound platform to progress into employment.
The flexible structures ensure they will appeal to individual in full time or part time
education, as well as continuous professional development.
Awards, Certificates and Diplomas
These qualifications are usually completed in the classroom or workshop, although some
are workplace based. They are available at all levels and across all subjects. Awards are
the smallest and require the least time to complete, certificates are larger and diplomas
are the largest and usually contain a lot more units.
Core Skills and Essential Skills
These are available in Scotland (Core Skills) and Wales (Essential Skills). They cover the
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NATIONAL SKILLS DEVELOPMENT
key areas of communication, numeracy, information and communication technology,
problem solving and working with others, which are required in almost every workplace.
Functional Skills
Functional Skills are qualifications in English, maths and ICT that support you to develop
the practical skills you need for life, education and the workplace.
Single Subject Qualifications
These are short course, single subject, qualifications that cover all the key skills that both
employers and employees need in the modern office. A Diploma can be awarded when a
combination of subjects have been achieved; the Diplomas are in Business Skills and
Finance and Accounting. They’re recognised by employers all over the world, so you can
take them with you when you travel.
Apprenticeships and Modern Apprenticeships
Apprenticeships are a great way to earn while you learn, and prepare yourself for a
brilliant career. Each apprenticeship is a mix of qualifications and on the job experience.
They are available across a wide range of industries - just like our qualifications.
International English Qualifications
Our English Qualifications (IEQs) are a comprehensive range of quality English language
awards designed for those who need a passport to work, study and travel around the
globe. They are recognised by employers, educational institutions and professional bodies
worldwide.
Institute of Leadership & Management (ILM) qualifications
The ILM is the professional membership arm of the City & Guilds group, dedicated to
equipping you with all the leadership and management techniques and teaching to help
you get ahead. ILM qualifications are recognised all over the world as the sign of a
motivated and skilled leader or manager.
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NATIONAL SKILLS DEVELOPMENT
5. COSTING
a.Noss Development (DACUM Format)
Divided in 2 package:
i) Package 1-Level 1,2 and 3
ii) Package 2-Level 4 and 5
Course Outline:
Occupational Analysis(Standard Practice&Standard Content)
Job Analysis
Task Analysis
Tasks List c/w Noss Level
Write a Noss
Price: Package 1-USD30,000 Package 2-USD35,000
Duration: 14 days
Max 4 Package Per-Session
b.WIM Development
Divided in 2 package:
i) Package 1-Level 1,2 and 3
ii) Package 2-Level 4 and 5
Course Outline:
Develop Course Of Study
Lesson Plan Theory
Lesson Plan Practical
Information Sheet
Assignment Sheet
WorkSheet
Knowledge Assessment
Performance Assessment
Price: Package 1-USD35,000 Package 2-USD45,000
Duration: 30days
Max 4 Package Per-Session
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c.Vocational Training Officer Course (Train The Trainer)
Course Outline:
01 Supervision, mentoring, coaching and counselling
02 Training safety and security administration
03 Designing program
04 Teaching and learning resources development
05 Assessment tools development
06 Instructional delivery
07 Implementation of Competency Based Training (CBT)
08 Training facility maintenance
09 Implementation of Assesment
10 Validation of Assessment
11 Co-curriculum Activities
Price: USD 1,500 Per-Pax
Max: 15pax
Duration: 3Months
c. International Accrediation (Oldham College)
The expected fee pricing quoted equate to the Certs over 8 moths ranging from £712.89
to £1,018.64 and Diloma and Advance Diploma over 15months ranging from £2,445.00 to
£3,667.00.
Note:
1.These prices are only for tuition fees and does not include examination fees;
assessment fees; certification fees and other fees.
2. These prices are indicative prices and subject to changes;
3. Reduction in prices can be considered if there are large number of students.
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NATIONAL SKILLS DEVELOPMENT
d.Skills Questions & Project Development Workshop
Course Outline:
Test Specification Table
Questions Concept
Types of Questions
Project Workshop for Level 4 & 5
Assessment Mode & Criteria
Mark Grading Scheme For Level 1,2,3,4 & 5
Price: USD 35,000.00
Max: 15pax
Duration: 10 Days
e.Total Quality Control(TQM) w Kaizen/5’s Method
TQM, also known as Total Quality Control (TQC), is a management tool for improving
total performance.
TQC means organized Kaizen activities involving everyone in a company – managers
and workers – in a totally systemic and integrated effort toward improving performance
at every level. It is to lead to increased customer satisfaction through satisfying such
corporate cross-functional goals as quality, cost, scheduling, manpower development,
and new product development.
In Japan, TQC activities are not limited to quality control only. Elaborate system of
Kaizen strategies has been developed as management tools within the TQC approach.
TQC in Kaizen is a movement aimed at improvement of managerial performance at all
levels.
According to the Japan Industrial Standards, "implementing quality control effectively
necessitates the cooperation of all people in the company, including top management,
managers, supervisors, and workers in all areas of corporate activities such as market
research and development, product planning, design, preparation for production,
purchasing, vendor management, manufacturing, inspection, sales and after-sale
services, as well as financial control, personnel administration, and training & education.
Quality control carried out in this manner is called company-wide quality control or total
quality control (TQC)."
Quality control in Japan deals with quality of people. It is the fundamental concept of the
Kaizen-style TQC. Building quality into its people brings a company a half-way towards
producing quality products.
Successful Implementation of Kaizen: 7 Conditions
One of the most difficult aspects of introducing and implementing Kaizen strategy is
assuring its continuity.
When a company introduces something new, such as quality circles, or total quality
management (TQM), it experiences some initial success, but soon such success
disappear like fireworks on summer night and after a while nothing is left, and
management keeps looking for a new flavor of the month.
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This if because the company lacks the first three most important conditions for the
successful introduction and implementation of Kaizen strategy.
5’S Course
5’S is the name of a workplace organization method that uses a list of
five Japanese words: seiri, seiton, seiso, seiketsu, and shitsuke. Transliterated or
translated into English, they all start with the letter "S". The list describes how to
organize a work space for efficiency and effectiveness by identifying and storing the
items used, maintaining the area and items, and sustaining the new order. The
decision-making process usually comes from a dialogue about standardization, which
builds understanding among employees of how they should do the work.
Price: USD 30,000.00
Max: 15pax
Duration: 15 Days
p.s: Price quoted depend to current foreign exchange rate in USD
