Salesforce Market Overview - Internal WalkMe's

•

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Roy Gilad

An Internal presentation to explain the Salesforce Market, eco system and the WalkMe's offering

Technologie

Agenda
• What is Salesforce
• Salesforce Offering
• The Opportunity
• WalkMe and Salesforce

Business confidential. All rights reserved. © WalkMe.com
Salesforce
so, what is it?

Business confidential. All rights reserved. © WalkMe.com
Customer Have Moved To The Center of the Business
4
FIN
MKT
BI
SCM
HR
ERP
CRM
ERP
FIN
BI
SCM
HR
CRM
MKT
CRM
The company drives
business processes
Customers drive
business processes
System of EngagementSystems of Record

Business confidential. All rights reserved. © WalkMe.com
Customer Have Moved To The Center of the Business
5
FIN
MKT
BI
SCM
HR
ERP
CRM
ERP
FIN
BI
SCM
HR
CRM
MKT
CRM
The company drives
business processes
Customers drive
business processes
System of EngagementSystems of Record

Business confidential. All rights reserved. © WalkMe.com
Salesforce is more than Just CRM
6

Service Cloud
Sales
Service
Marketing
CommunityApps
Analytics

Community Cloud
Sales
Service
Marketing
CommunityApps
Analytics

Business confidential. All rights reserved. © WalkMe.com
Understanding the
Market
13

$1.9B
Q1 FY17 revenue
20K
Employees
6th Largest Software Company in the World Today

Business confidential. All rights reserved. © WalkMe.com
CRM Market Share

Business confidential. All rights reserved. © WalkMe.com
Salesforce Revenue Growth as for Q1 2016

Business confidential. All rights reserved. © WalkMe.com
Salesforce – Geographical Distribution of Revenue 2016
17
Americans
Europe
Asia Pacific

Business confidential. All rights reserved. © WalkMe.com
The Salesforce
Ecosystem
18

Business confidential. All rights reserved. © WalkMe.com
The Salesforce Ecosystem Revenue
19

Business confidential. All rights reserved. © WalkMe.com 20

Business confidential. All rights reserved. © WalkMe.com
Partners: ISV
21
https://appexchange.salesforce.com/results?keywords=app

Business confidential. All rights reserved. © WalkMe.com
Partners: Consultants System Integrators
22
https://appexchange.salesforce.com/results?type=Services&filter=rn=WE

Business confidential. All rights reserved. © WalkMe.com
WalkMe for Salesforce
instantly easy!
23

Business confidential. All rights reserved. © WalkMe.com
We are here to help!
Onboading of new departments to Salesforce
NA Salesforce

Business confidential. All rights reserved. © WalkMe.com
We are here to help!
Migration from other CRM applications
Other CRM Salesforce

Business confidential. All rights reserved. © WalkMe.com
We are here to help!
Companies are transitioning from Salesforce Classic to Salesforce Lightning!
Salesforce Classic Lightning Experience

Business confidential. All rights reserved. © WalkMe.com
We are here to help!
New processes in side the organization
Old Process New Process

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Salesforce Market Overview - Internal WalkMe's

1. Salesforce Overview Roy Gilad

2. Agenda • What is Salesforce • Salesforce Offering • The Opportunity • WalkMe and Salesforce

4. Business confidential. All rights reserved. © WalkMe.com Customer Have Moved To The Center of the Business 4 FIN MKT BI SCM HR ERP CRM ERP FIN BI SCM HR CRM MKT CRM The company drives business processes Customers drive business processes System of EngagementSystems of Record

5. Business confidential. All rights reserved. © WalkMe.com Customer Have Moved To The Center of the Business 5 FIN MKT BI SCM HR ERP CRM ERP FIN BI SCM HR CRM MKT CRM The company drives business processes Customers drive business processes System of EngagementSystems of Record

7. Sales Cloud

8. Service Cloud Sales Service Marketing CommunityApps Analytics

9. Community Cloud Sales Service Marketing CommunityApps Analytics

10. Community Cloud

11.

12. AppCloud

14. $1.9B Q1 FY17 revenue 20K Employees 6th Largest Software Company in the World Today