1. Summary
Skills
Work History
ROSINAH LEHUTSO
424 Temong Section,Wadai Street , Tembisa , South Africa 1632 | (H) 0781909171 | (C) 0781909171 |
roselehutso@gmail.com
Sales expert driven to inspire customer confidence and foster business growth. Experience implementing advanced
financial and technical skills in complex customer environments.
Go-getter who strive to get something and works exceptionally well with customers by building a strong,loyalty and
long-term relationships with customers while consistently increase sales budget.
Account and territory management
Acquire new business on government sectors
Sales pitch
Market the product
Estabslih and maintain relations with co-operate
Makers
Marketing and Promoting company products
Budget Development
Excellent negotiator
Excellent listening skills
High Level of confidentiality
Reliable and Professional
Good interpersonal Skills
Work under Pressure
Handle high workloads from time to time
Keep records of things timeously
Deliver on time
01/1996 to 10/2002Customer Services Agent&Shift Supervisor
Bristish Airways – OR Tambo Airport
Liaise with customers daily handling departure and arrivals.
Check -in Passengers.
Handling queries .
Making announcements when boarding a flight.
Checking Manifest on boarding a flight.
Make sure that all the luggage is loaded.
Supervise the weekend shift.
Draft a roster for my team to make sure the staff are on time at the base to welcome arriving passengers.
Make sure that the bus is on time for departure & arrivals.
03/2003 to 03/2003Selling Products and Promoting them
DS Max – Centurion
10/2004 to 12/2007Sales Consultant
Dial Direct Insurance – Auckland Park, JHB
Managed a portfolio of 500 accounts totalling 5000 in sales
Selling Short term insurance to individuals
Upselling Value added products inbound and outbound calls
Underwriting Policies and Upgrade Policies

2. Handle client queries
01/2008 to 01/2008Door to door Sales {2Weeks}
Lifestyle Machines – Edenvale, JHB
Door to door sales
Cold Calling
02/2008 to 09/2008Personal Assistant
Smartstone – Midrand, Allandale
Liaise with customers daily.
Handling queries
Handling Tenders
Set appointments for clients
Assists with reception/switchboard
Assists with promotions
10/2008 to 01/2009Sales Support
CFG Freight&Courier Group – Isando, Gauteng
Track & Trace parcels
Take minutes in sales meetings
Handle clients queries and collections of parcels
Make quotations
Processing sales reports
Give technical advise to customers,stock adjustments,
Monitor deliveries
Maintain business relationship with existing clients and develop new pportunities.
Liaise with various divisions
Manage Sales administration duties
Monthly submissions
Prepare Qoutes for clients
Support Sales Team with invoices, queries and help Key account managers with Tenders.
Co-ordinate events for big customers for Reps and KAM to resolve customers issues.
Follow up on new business.
10/2008 to CurrentTelesales
CFG Freight & Courier Group – Isando, Gauteng
Handling queries,processing orders and leads
Handle calls and assisting account department to collect money
Retain existing clients by checking often if they have any problems and resolve them.
Bring back lost customers.
Acquire new business from corporate government sectors
Maintain excellent relations with corporate makers
Promote Speed Services and XPS Products
Cold calling and customer visits when needed.
Handle Pricing every financial year for my base.
Handle Telesales records, administrations & budget.
05/2014 to CurrentActing Sales Rep
CFG Freight & Courier Group – Isando
Maintain existing customers base ensuring a reliable and professional service to customers.

3. Education
Accomplishments
Refferences
Customer visits everyday.
Handle queries of clients
Maintain budget and bring New business to gain profit.
Manage the highest volume account in assigned territory.
Identify/target specific industries,companies on geografical arears through cold calling,leads,direct mail
shots,prospecting,referrals,etc.
Establish the need/requirement for our product.
Establish current service provider or transport medium.
Establish the decision-maker to get business.
Establish decision-making process.
Contact the decision maker and request an appropriate meeting to sell our products.
Negotiate prices,terms of sales and service agreements
Enhance marketing through websites that are effective to get business.
Direct correspondence with potential clients.
Formulate an Action Plan requiring commitment,whereby the Credit Agreement will be signed to open an account.
01/1996 to 06/1996General Assistant
Holiday Inn – OR Tambo Airport
Mainly waitressing
Assist with reception sometimes
CurrentDiploma: Business Management
IMM Institude of Marketing - Auckland Park, JHB
Marketing1
Business Law1
Business Management1
Business Statistics1
Economics1
Academics Literacy1
Sales Management1
1995Matric:
Astra College - Johannesburg
Company Name: British Airways/Comair
Contact Person: Danny Swart {Manager}
Contact Number:011 390-2649
Company Name: Dial Direct Insurance

4. Reason for leaving
Additional information
Contact Person: Tshepo Mabena/Jerry Lebethe {Managers}
Contact Number: 011 710-0054/011 489-4900/4000
Cell Numbers: 0839625962/0720470722
Company Name:Smartstone
Contact Person:Charmaine Van Heerden {HR Manager}
Contact Number: 011 310-1161
Email Address: charmainvh@smartstone.co.za
Company Name: CFG Freight & Courier Group
Contact Person: Prince Zwane
Contact Number: 012 319-1962/083 590 3452
Email : Prince.zwane@gepf.co.za
Contact Person: Ben Burger
Email: ben.burger@postoffice.co.za
Contact Number: 011 961-3537/082 801 8770
Holiday Inn-Temp
British Airways-Contract Terminated
Ds Max-Not happy with the company
Lifestyle-Illegitimate company
Dial Direct Insurance-Resigned
Smartstone-Contracted
CFG-Still work there