4.9 Consumer Rights PPT

1. Rights
Grade 5 Social Studies Lesson

2. In this lesson you will learn:
 The rights that are given to
customers;
 The responsibilities placed
on customers;
 The laws concerning
consumer protection; and
 To practice using consumer
skills.
Lesson Objectives

3. Definition of Terms
Consumers - Someone who has purchased goods
and/or services for personal consumption.
Consumer protection - is the practice of
safeguarding buyers of goods and services, and the
public, against unfair practices in the marketplace.
Product safety - is the ability of a product to be safe for
intended use, as determined when evaluated against a set of
established rules.

4. Definition of Terms
Price - the amount of money expected, required or
given in payment for something.
Price Competition - the situation in which
companies try to sell their products or services at
lower prices than similar products or services sold
by other companies.
Monopoly - the exclusive possession or control of
the supply of or trade in a commodity or service.

5. Consumer Rights
Be safe from products that might cause ill
effects or injury.
All the information needed to make a good
choice.
Protection from misleading or dishonest
advertising or labeling.
A choice of goods and services offered at
competitive prices.
Receive refunds or similar compensation if
goods are faulty.

6. Some Laws concerning
Consumer Protection
Foods must be processed, prepared, and
presented under clean conditions to limit the
risk of food poisoning.
Toys can have small parts that younger
children swallow and should not have other
features, such as sharp edges, which could
cause injury.
Electric goods must be properly
manufactured because of the risk of electr
shock.

7. Consumer Responsibilities
Find out as much as possible about a
product or service before making a
purchase.
Examine an item carefully before making a
purchase.
Look for a guarantee.
Follow any instructions about how to use a
product safely.
Purchase goods and services only from
genuine and legal sources.

8. Fair Price
Competition means that producers,
manufacturers, and service providers try to
get customers to choose a particular brand
of goods or service they offer.
Competition is said to be good for the
consumer because it means that they will be
offered goods and services at a competitive
price.

9. Let’s Answer
1. Do consumers have rights?
2. What should consumers do before they
buy?
3. Are dangerous toys ever banned?
4. When I buy something, why should I keep
the receipt?
5. What if I buy goods that are faulty?

10. Homework:
Do the worksheet given to you.

11. Thank
you!