2. INTRODUCTION:
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The Internet of Things, or IoT, is all about bringing the
Internet to devices that you typically don’t think of as
being connected. It’s about taking Internet
connectivity beyond such traditional
devices as desktop and laptop computers,
smartphones and tablets to other devices
and…things.
IoT involves:
• Embedding these objects with software,
sensors and network connectivity
• Giving each one an IP address to create a
unique network identity
• Connecting them to let users interact
with and monitor them.
Each IoT-connected device can send and receive
information and communicate with other objects without
human-to-human interaction.
Although IoT is a new concept for many,
it already connects more than five
billion devices worldwide. That number is
expected to grow to 30 billion over the
next decade. With this kind of expected
growth, it is the wise organization that
is developing a strategy to reap the
benefits IoT offers and remain competitive,
regardless of the industry in which
they operate.
WHAT IS THE INTERNET OF THINGS?
IoT Made Simple: Preparing for Success with IoT
Frost & Sullivan sees IoT driving approximately $10 trillion in
profits and cost savings to organizations over
the next decade.
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IoT is one of many “disruptive technologies” that are
driving innovation.This new breed of offerings is creating
new markets and displacing established
competitors that are slow – or simply
refuse – to adopt new ways of doing
business. Companies that wish to remain
competitive are assessing how these
revolutionary technologies can help
increase their productivity, agility and
cost efficiency.
Disruptive technologies such as IoT, cloud
computing, big data and analytics can
help you streamline your operations
and support new ways to engage with
your customers. Choosing the right
set of technologies and maximizing the
returns they can offer, however, remain
core challenges.
IoT is at the beginning of its growth cycle. Because it
offers the ability to capture and use data across virtually
every aspect of your operation, the
potential benefit is enormous.To get there,
Frost & Sullivan believes organizations must
ask themselves these key questions as they
begin to investigate IoT:
• Where does IoT fit within the scope of
my unique business requirements?
• What real-world benefits can IoT deliver
for me?
• How do I find the optimal IoT solution
partner?
DISRUPTIVE INNOVATION DRIVES DIGITAL TRANSFORMATION ACROSS INDUSTRIES
IoT Made Simple: Preparing for Success with IoT
Digital transformation
allows a business such
as yours to generate
operational efficiencies,
support new business
models and improve
your customers’
experiences.
Collaborating with
solution providers that
have the right technical
expertise and relevant
industry experience is
critical if you want to
achieve these benefits.
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IoT can transform industries. It allows businesses to de-construct old, inefficient processes and re-construct processes in an
efficient and reliable way.
IOT CAN DRIVE MEANINGFUL BREAKTHROUGHS IN BUSINESS PERFORMANCE
AUTOMATION COLLABORATION INNOVATION DIFFERENTIATION OPTIMIZATION
• Use big data to
achieve higher
product yields in
manufacturing
• Improve supply
chain management
and shorten time
to market for
new products
• Use machine data
for optimized
digital advertising
and ad retargeting
• Facilitate automated
product
replenishment
through embedded
connectivity
• Deliver remote
product upgrades
for connected
products
• Remote product
troubleshooting
and maintenance
• Surprise and
delight customers
through innovative
IoT solutions
• Predict customer
churn from product
usage data and take
appropriate steps
to retain customers
• Efficient data
collection and
reporting for
regulatory
compliance
• Offer advanced
security controls
for consumer
privacy protection
Manufacturing &
Product Development
Sales, Marketing
& Distribution
Product Lifecycle
Management
Customer Experience
Management
Compliance
& Reporting
IoT Made Simple: Preparing for Success with IoT
The Internet of Things will become pervasive. It has evolved from a competitive differentiator
to a competitive requirement. If your business is not currently invested in IoT, running
a pilot to evaluate how IoT can help is a prudent first step. To set one up, you must
first choose the right IoT solutions partner.
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DRAMATIC PACE OF INNOVATION REQUIRES VERSATILE SOLUTIONS
STRATEGIC IMPERATIVE 1 OPPORTUNITY 1 OPPORTUNITY 2 OPPORTUNITY 3STRATEGIC IMPERATIVE 2 STRATEGIC IMPERATIVE 3INTRODUCTION
Businesses can reinvent themselves by implementing
disruptive technologies. Data-driven enablers such as IoT
and intelligent automation add huge
benefits to companies that adopt them,
while those that hesitate to commit to a
digital future could fall behind.
Frost & Sullivan research suggests IT
decision makers are especially concerned
with their ability to make timely and
effective investments, comply with new
regulatory requirements, and improve
business processes.
At the same time, the relationship between consumers
and businesses is fundamentally changing. Consumers
want greater choices, better control and
24-7 access to services. Therefore,
businesses such as yours must adopt agile
technologies that allow you to respond
quickly to this new customer mindset. It’s
time to say goodbye to legacy technologies
that will prevent you from adapting – and
thriving.
IoT Made Simple: Preparing for Success with IoT
IoT collects vast amounts of data that can improve existing products and enhance
the development of new ones. You can track how your products and services are used
and by whom. IoT lets you resupply stock in timely and cost-efficient ways. With
IoT-gathered information, you can proactively offer customized service, support,
warranty plans, upgrades, add-ons and replacement recommendations.
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IOT SHOULD BE FLEXIBLE, SCALABLE AND CUSTOMIZABLE
CUSTOMIZABLE
Changes, restructuring, innovation and competitive differentiation must not be hindered by technology
constraints. IoT infrastructure flexibility can help organizations compete, and excel, in today's business
environment that is characterized by extreme levels of competitive intensity.
Business requirements can change over time.Therefore an IoT solution should have the ability to be
rapidly modified to suit the changing requirements. Businesses should be able to implement simple
turnkey or pre-packaged solutions as a starting point and have the flexibility to add on custom features
when required.
The true potential of IoT lies in converting machine data into actionable insight. Frost & Sullivan
expects a 1,000% increase in the volume of IoT data collected by endpoints between 2016 and 2020.
IoT platforms must grow to store, manage and protect the influx of machine data.
CUSTOMIZABLE
IoT Made Simple: Preparing for Success with IoT
IoT solutions must be flexible enough to shift with a company’s evolving needs. The applications
should have simple architectures, be easily configurable, and require minimal upfront custom
development. Companies should partner with a vendor that can help in each step of the
IoT journey, from envisioning to strategy formulation to technology selection.
IoT allows your business to improve existing operations and enter new markets.
SCALABLE
FLEXIBLE
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IoT Made Simple: Preparing for Success with IoT
STRATEGIC IMPERATIVE 1 OPPORTUNITY 1 OPPORTUNITY 2 OPPORTUNITY 3STRATEGIC IMPERATIVE 2 STRATEGIC IMPERATIVE 3INTRODUCTION
The ways in which your products are developed are about
to change – dramatically. Even your business proposition
is likely to be fundamentally altered.These new realities
are being driven by a series of revolutionary new business
models that include:
• The Sharing Economy, where products are shared
among multiple users in a pay-per-use model
• Product Personalization and Customization,
including personal and on-demand product
manufacturing
• Crowdsourcing and Co-creation, where product
development is opened to the masses, and
• Product as a Service, which sees products offered
on a subscription or subsidy model.
Technologies that help companies measure and monetize
the usage of their products are essential for supporting
these models.
NEXT-GENERATION BUSINESS MODELS REDEFINE FUTURE BUSINESS PROPOSITIONS
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Product as a Service allows providers to offer products as
integrated service offerings. You pay a recurring fee for
using the product.The provider manages the product or
solution through its lifecycle. They can offer service
contracts,support,enhancements,upgrades and extended
warranty programs to drive revenues and create
long-term relationships with you. For example, providers
can offer IoT as a Service and provide the management of
devices, applications and connectivity for customers.
Some successful IoT solutions being delivered as a
service today include:
• Tracking asset locations as they move through the
supply chain, and
• Food Safety solutions that monitor and record
temperatures of assets used in preparation and storage
of food items.
EMERGENCE OF PRODUCT AS A SERVICE BUSINESS MODEL
IoT Made Simple: Preparing for Success with IoT
Forward-thinking businesses want to re-invent themselves by providing faster, more effective,
safer and cheaper customer service and support. IoT allows you to proactively analyze
and repair issues before they become serious (and expensive). Consequently, IoT
can reduce your equipment downtime and repair costs.
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• Support Product as a Service
business models
• Efficient product upgrades
• Personalize at scale
• Incorporate useful product features
• Digital marketing strategies
• Connected solutions to monitor
and monetize product usage
• Support remote product refreshes
• Allow customers to interactively
define the product experience
• Maintain feedback loop from
connected products
• Generate consumer intelligence
from product usage data
• Support usage-based service delivery
models
• Help businesses deliver innovative
product capabilities
• Support delivery of advanced,
customized experiences to customers
• Understand product usage patterns
to identify "features that matter"
• Support digital ad retargeting to
connected product owners
IOT DRIVES INNOVATIVE BUSINESS MODELS OF THE FUTURE
IoT Made Simple: Preparing for Success with IoT
IoT enables new business models that emphasize ongoing, uninterrupted service delivery to customers.
Without an IoT strategy, your business will soon find it hard to compete. Selecting the
appropriate IoT provider that can scale and meet your business requirements is a priority
and will correlate to the success of your business’s long-term growth strategy.
IOT CAPABILITIES BUSINESS BENEFITSBUSINESS NEEDS
10. Brent Iadarola
VICE PRESIDENT | Digital Transformation (ICT)
brent.iadarola@frost.com
Vikrant Gandhi
INDUSTRY DIRECTOR | Digital Transformation (ICT)
vikrant.gandhi@frost.com