Rodrigo Martin Ordieres

Chile Chile

Manager Operation Call Center, Omnichannel

Telecom / Mobile

Professional, ISO 9001-2008 with over 9 years experience in Contact Center Operations and Offshoring Operations, with high Process management methodology and goal-oriented. Demostrated experience in leading abroad teams in Business Process Outsourcing Operations in Latin American (Argentina, Chile, and Colombia) Strong Capabilities to develop and deploy new business strategies in different cultures among several customers and organizations around the globe. Ambitious, focused in bottom line profitability oriented to enhance business and customer satisfaction with high quality process, procedures and global standards. Strong capability to lead, to plan, to control and organize operations p...