Personal Information
Unternehmen/Arbeitsplatz
Chile Chile
Beruf
Manager Operation Call Center, Omnichannel
Branche
Telecom / Mobile
Webseite
www.rodrigoordieres.wordpress.com
Info
Professional, ISO 9001-2008 with over 9 years experience in Contact Center Operations and Offshoring Operations, with high Process management methodology and goal-oriented. Demostrated experience in leading abroad teams in Business Process Outsourcing Operations in Latin American (Argentina, Chile, and Colombia) Strong Capabilities to develop and deploy new business strategies in different cultures among several customers and organizations around the globe.
Ambitious, focused in bottom line profitability oriented to enhance business and customer satisfaction with high quality process, procedures and global standards. Strong capability to lead, to plan, to control and organize operations p...
Tags
experiencia al cliente
marketing
servicio al cliente
operation manager
call center
management
ventas
servicios de canal
hombre de gestión
balanced scorecard
marketing de medios sociales
Mehr anzeigen
Personal Information
Unternehmen/Arbeitsplatz
Chile Chile
Beruf
Manager Operation Call Center, Omnichannel
Branche
Telecom / Mobile
Webseite
www.rodrigoordieres.wordpress.com
Info
Professional, ISO 9001-2008 with over 9 years experience in Contact Center Operations and Offshoring Operations, with high Process management methodology and goal-oriented. Demostrated experience in leading abroad teams in Business Process Outsourcing Operations in Latin American (Argentina, Chile, and Colombia) Strong Capabilities to develop and deploy new business strategies in different cultures among several customers and organizations around the globe.
Ambitious, focused in bottom line profitability oriented to enhance business and customer satisfaction with high quality process, procedures and global standards. Strong capability to lead, to plan, to control and organize operations p...
Tags
experiencia al cliente
marketing
servicio al cliente
operation manager
call center
management
ventas
servicios de canal
hombre de gestión
balanced scorecard
marketing de medios sociales
Mehr anzeigen