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Kanban Quiz
 for Beginners.


看板                                     Agileee 2011
     Mark Weber, Robert Wiechmann | Kiev, 2011-09-24
Kanban Quiz
     for Winners.


看板                                        Agileee 2011
        Mark Weber, Robert Wiechmann | Kiev, 2011-09-24
Rules of the Game
          3 game level
           15 questions
      5 audience joker




看板
Where does Kanban come from?


Wolga                     Toyota


Lada                      Mercedes
Where does Kanban come from?


• Is originally from the automotive industry - Toyota Production
  System (TPS)
• All we know about Kanban is an inspiration from the manufacturing
• It is also well known in the software development since 2003
  (inspired by the book from David J. Anderson)
What does the term Kanban mean?


Signal Card                      Chinese Car Brand


Red Card                         Ukraine National Dish
What does the term Kanban mean?


• In Japanese the word Kan means "signal" and ban means "card“
• The card is a signal to trigger actions which is reflected by „Signal
  Card“
In what kind of management culture do you use Kaizen?


 Mean Management               Team Management


 Clean Management              Lean Management
In what kind of management culture do you use Kaizen?


 • Kaizen is Japanese for "improvement“ or "change for the better"
   refers to philosophy or practices that focus upon continuous
   improvement
 • Lean Management is a bundle of principles
    • bring expertise and responsibility together
    • work self-organized
    • eliminate “waste”
    • harmonize processes and
    • attempt for continuous improvement (Kaizen)
Audiance
                                                  Joker



            What is not a principle of Kanban?


Visualization                     Quality


Transparency                      Control
What are Kanban principles?


• visualize the workflow
• limit Work in Progress (WIP)


and...
• pull value through the system
• try to enhance throughput
• quality is included
• use a sorted Backlog
“Congratulations.
You really got talent!
 Go to the next level!”
Is it true that everything is allowed in Kanban to constantly
                       improve the work?

  Yes!                              No!
What is allowed in Kanban?


• Kanban leaves almost everything open you can do whatever is
  needed
• Kanban supports the team to find the best solution by
   • continuously monitoring the work to improve the process
What kind of stream identifies all steps to develop a
                     prodcuct?

Mega Stream                     Value Stream


Media Stream                    Live Stream
What kind of stream identifies all steps to develop a
                     prodcuct?


• Value Stream identifies all steps in order to develop the wanted
  product
• Makes visible how much time is spent on value adding vs non
  value adding (waste) work
• The goal is to minimize the non value adding work or to prevent
  waste
What is important for agile work with Kanban?


Value Stream Example
Audiance
                                              Joker



There are a number of known wastes in the software
             development. How many?

5                             9


8                             7
7 wastes of software development?


Mary and Tom Poppendieck translated the seven wastes of Lean into
„The 7 wastes of software development“:
• Delays, e.g. waiting for something
• Extra Features, e.g. rising cost of complexity
• Relearning, e.g. writing a report vs. talking to each other
• Handoffs, e.g. analyst to designer to developer to tester
• Task Switching, e.g. developer working on different topics
• Partially Done Work, e.g. un-tested, un-documented, un-
  deployed
• Defects, e.g. bug occure after release
What fits perfect for working with Kanban?


Move batches of tickets           Focus on a single ticket
What fits perfect for working with Kanban?


• Ideal in Kanban is to have the focus on one ticket
• That is pulled as fast as possible from left (open) to right (done)
• The activities or single steps should be value adding activities
Audiance
                                            Joker



What would you do in the following case?
Please take a look at the board. The Product Owner wants to bring story „E“ to the
Kanban board because „E“ is more important than „C“ or „D“. What can he do?
Product Owner   Team

                        Priority




                 Flow
“Congratulations.
You earned the SHU level by learning
                  the fundamentals.
                             Go on!”
“Join Europe's biggest business
network! We are looking for you!”
Audiance
                                                Joker



     What is the main difference between Kanban
                     and Scrum?

Number of Columns             Prioritization


Limited Work in Progress      Size of Cards
What is the main difference to Scrum?


• In Kanban you have to limit the work in progress
• In Scrum you have protected timeboxed itereations
What are the most often used metrics in Kanban?
                 Name 2 of them.

Cycle Time                    Hammer Time


Throughput                    Lead Time
What are the most often used metrics in Kanban?


   Lead time
   • starts when the request is made, and ends once delivered
   • is what the customer or/and stakeholder sees
   Cycle time
   • Time from starting to work on a ticket until it is done


                                 Lead time

  Ticket                               Start Work                Ticket
Created                                                          Live


                                                    Cycle time
What are the most often used metrics in Kanban?


Throughput
• is reported as a rate of valued work that was delivered in a given
  time period
• it is used as an indicator of how well the system (team,
  organisation) is performing and to demonstrate continuous
  improvement
• allows planning of next milestones/steps/capabilities
What does Scrum & Kanban have in common? They are...


 ... Agile                    ... Focused


 ... Self Organized           ... Planned on MS Project
What does Scrum & Kanban have in common?


• Focus – parallel work is reduced (WIP), timeboxes
• Inspect & Adapt – Constant Improvement (Kaikaku, Kaizen)
• Self Organization
• Faster time to market
• Expectation Management – Planning (Backlog, Input Queue,
  Cycle Time, Throughput)
• Satisfied Customer – early / constant involvement of customers
“Really well done.
You are one the way to break with
      tradition. Now you received
the HA level. Go to the final level!”
Match the Kanban method to the following topics...
              There are several options!

Service Teams                     Teams in conservative cultures


Teams in regulated environments   Teams with a lot of specialisation
Kanban fits to a lot of topics


• Kanban can be applied by everyone
• Kanban enforces that the right work is being done in the right time,
  rather than who is doing it
• Participants apply to the system/workflow in the most efficient
  manner
1      2   3   4




Prioritize the following Classes of Services
             in the correct order!



         Due Date


         Standard


         Refactoring


         Expedite
Classes of Services in Kanban


• Service Level Agreements (SLA) are a part of a service contract
  where the level of services is formally defined
• The classes of service are used to visualize different levels
  severities
• Expedite - e.g. bug on live platform
• Due Date - e.g. marketing campaign
• Standard - e.g. user story
• Refactoring – e.g. cleaning up code base
Audiance
                                            Joker



What would you do in the following case?
The QA has a problem with one ticket. After tester 1 recognized a problem with the
ticket which he couldn´t fix by himself, he asked tester 2 for help. They have been
trying to solve the issue for hours but without any result. The 3 green cards in the
progress column are already finished by the developers. What should they do next?




                                              !
Final
                                                Question!



Please describe the characteristics of the following
            Kanban boards correctly!
“YES, you did it!
With the RI level you are now able to
        find new ways on your own.”
Thank you        Mark Weber
                 mark.weber@xing.com




   for your      Robert Wiechmann
                 robert.wiechmann@xing.com



       kind
 attention!
              The professional network
                        www.xing.com
Interesting Read

 Terms
 •   Kaikaku is about making fundamental and radical changes to a production system, unlike
     Kaizen which is focused on incremental minor changes.
 •   Shu-Ha-Ri is a Japanese martial art concept, and describes the stages of learning to mastery.
 Links
 •   Leand Kanban University http://www.leankanbanuniversity.com/resources
 •   Limited WIP Society http://www.limitedwipsociety.org
 •   Kanban 101 http://www.kanban101.com
 •   Lean Alliance Group https://www.xing.com/net/leanalliance
 •   7 wastes of Software Development http://agile.dzone.com/articles/seven-wastes-software
 •   Value Stream Mapping http://en.wikipedia.org/wiki/Value_stream_mapping
Disclaimer

 This presentation was produced in September 2011 by XING AG (the "Company") solely for use as an information source for potential business partners and is strictly

 confidential. It has been made available to you solely for your own information and may not be copied, distributed or otherwise made available to any other person by any

 recipient. This presentation is not an offer for sale of securities in the United States. The distribution of this presentation to you does not constitute an offer or invitation to

 subscribe for, or purchase, any shares of the XING AG and neither this presentation nor anything contained herein shall form the basis of, or be relied on in connection with, any

 offer or commitment whatsoever.The facts and information contained herein are as up-to-date as is reasonably possible and are subject to revision in the future. Neither the

 Company nor any of its subsidiaries, any directors, officers, employees, advisors nor any other person makes any representation or warranty, express or implied as to, and no

 reliance should be placed on, the accuracy or completeness of the information contained in this presentation. Neither the Company nor any of its subsidiaries, any directors,

 officers, employees, advisors or any other person shall have any liability whatsoever for any loss arising, directly or indirectly, from any use of this presentation. The same

 applies to information contained in other material made available at the presentation.While all reasonable care has been taken to ensure the facts stated herein are accurate

 and that the opinions contained herein are fair and reasonable, this document is selective in nature and is intended to provide an introduction to, and overview of, the business

 of the Company. Where any information and statistics are quoted from any external source, such information or statistics should not be interpreted as having been adopted or

 endorsed by the Company as being accurate.This presentation contains forward-looking statements relating to the business, financial performance and results of the Company

 and/or the industry in which the Company operates. These statements are generally identified by words such as "believes," "expects," "predicts," "intends," "projects," "plans,"

 "estimates," "aims," "foresees," "anticipates," "targets," and similar expressions. The forward-looking statements, including but not limited to assumptions, opinions and views of

 the Company or information from third party sources, contained in this presentation are based on current plans, estimates, assumptions and projections and involve

 uncertainties and risks. Various factors could cause actual future results, performance or events to differ materially from those described in these statements. The Company

 does not represent or guarantee that the assumptions underlying such forward-looking statements are free from errors nor do they accept any responsibility for the future

 accuracy of the opinions expressed in this presentation. No obligation is assumed to update any forward-looking statements.

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Kanban for Beginners - AgileEE 2011

  • 1. Kanban Quiz for Beginners. 看板 Agileee 2011 Mark Weber, Robert Wiechmann | Kiev, 2011-09-24
  • 2. Kanban Quiz for Winners. 看板 Agileee 2011 Mark Weber, Robert Wiechmann | Kiev, 2011-09-24
  • 3. Rules of the Game 3 game level 15 questions 5 audience joker 看板
  • 4. Where does Kanban come from? Wolga Toyota Lada Mercedes
  • 5. Where does Kanban come from? • Is originally from the automotive industry - Toyota Production System (TPS) • All we know about Kanban is an inspiration from the manufacturing • It is also well known in the software development since 2003 (inspired by the book from David J. Anderson)
  • 6. What does the term Kanban mean? Signal Card Chinese Car Brand Red Card Ukraine National Dish
  • 7. What does the term Kanban mean? • In Japanese the word Kan means "signal" and ban means "card“ • The card is a signal to trigger actions which is reflected by „Signal Card“
  • 8. In what kind of management culture do you use Kaizen? Mean Management Team Management Clean Management Lean Management
  • 9. In what kind of management culture do you use Kaizen? • Kaizen is Japanese for "improvement“ or "change for the better" refers to philosophy or practices that focus upon continuous improvement • Lean Management is a bundle of principles • bring expertise and responsibility together • work self-organized • eliminate “waste” • harmonize processes and • attempt for continuous improvement (Kaizen)
  • 10. Audiance Joker What is not a principle of Kanban? Visualization Quality Transparency Control
  • 11. What are Kanban principles? • visualize the workflow • limit Work in Progress (WIP) and... • pull value through the system • try to enhance throughput • quality is included • use a sorted Backlog
  • 12. “Congratulations. You really got talent! Go to the next level!”
  • 13. Is it true that everything is allowed in Kanban to constantly improve the work? Yes! No!
  • 14. What is allowed in Kanban? • Kanban leaves almost everything open you can do whatever is needed • Kanban supports the team to find the best solution by • continuously monitoring the work to improve the process
  • 15. What kind of stream identifies all steps to develop a prodcuct? Mega Stream Value Stream Media Stream Live Stream
  • 16. What kind of stream identifies all steps to develop a prodcuct? • Value Stream identifies all steps in order to develop the wanted product • Makes visible how much time is spent on value adding vs non value adding (waste) work • The goal is to minimize the non value adding work or to prevent waste
  • 17. What is important for agile work with Kanban? Value Stream Example
  • 18. Audiance Joker There are a number of known wastes in the software development. How many? 5 9 8 7
  • 19. 7 wastes of software development? Mary and Tom Poppendieck translated the seven wastes of Lean into „The 7 wastes of software development“: • Delays, e.g. waiting for something • Extra Features, e.g. rising cost of complexity • Relearning, e.g. writing a report vs. talking to each other • Handoffs, e.g. analyst to designer to developer to tester • Task Switching, e.g. developer working on different topics • Partially Done Work, e.g. un-tested, un-documented, un- deployed • Defects, e.g. bug occure after release
  • 20. What fits perfect for working with Kanban? Move batches of tickets Focus on a single ticket
  • 21. What fits perfect for working with Kanban? • Ideal in Kanban is to have the focus on one ticket • That is pulled as fast as possible from left (open) to right (done) • The activities or single steps should be value adding activities
  • 22. Audiance Joker What would you do in the following case?
  • 23. Please take a look at the board. The Product Owner wants to bring story „E“ to the Kanban board because „E“ is more important than „C“ or „D“. What can he do?
  • 24. Product Owner Team Priority Flow
  • 25. “Congratulations. You earned the SHU level by learning the fundamentals. Go on!”
  • 26. “Join Europe's biggest business network! We are looking for you!”
  • 27. Audiance Joker What is the main difference between Kanban and Scrum? Number of Columns Prioritization Limited Work in Progress Size of Cards
  • 28. What is the main difference to Scrum? • In Kanban you have to limit the work in progress • In Scrum you have protected timeboxed itereations
  • 29. What are the most often used metrics in Kanban? Name 2 of them. Cycle Time Hammer Time Throughput Lead Time
  • 30. What are the most often used metrics in Kanban? Lead time • starts when the request is made, and ends once delivered • is what the customer or/and stakeholder sees Cycle time • Time from starting to work on a ticket until it is done Lead time Ticket Start Work Ticket Created Live Cycle time
  • 31. What are the most often used metrics in Kanban? Throughput • is reported as a rate of valued work that was delivered in a given time period • it is used as an indicator of how well the system (team, organisation) is performing and to demonstrate continuous improvement • allows planning of next milestones/steps/capabilities
  • 32. What does Scrum & Kanban have in common? They are... ... Agile ... Focused ... Self Organized ... Planned on MS Project
  • 33. What does Scrum & Kanban have in common? • Focus – parallel work is reduced (WIP), timeboxes • Inspect & Adapt – Constant Improvement (Kaikaku, Kaizen) • Self Organization • Faster time to market • Expectation Management – Planning (Backlog, Input Queue, Cycle Time, Throughput) • Satisfied Customer – early / constant involvement of customers
  • 34. “Really well done. You are one the way to break with tradition. Now you received the HA level. Go to the final level!”
  • 35. Match the Kanban method to the following topics... There are several options! Service Teams Teams in conservative cultures Teams in regulated environments Teams with a lot of specialisation
  • 36. Kanban fits to a lot of topics • Kanban can be applied by everyone • Kanban enforces that the right work is being done in the right time, rather than who is doing it • Participants apply to the system/workflow in the most efficient manner
  • 37. 1 2 3 4 Prioritize the following Classes of Services in the correct order! Due Date Standard Refactoring Expedite
  • 38. Classes of Services in Kanban • Service Level Agreements (SLA) are a part of a service contract where the level of services is formally defined • The classes of service are used to visualize different levels severities • Expedite - e.g. bug on live platform • Due Date - e.g. marketing campaign • Standard - e.g. user story • Refactoring – e.g. cleaning up code base
  • 39. Audiance Joker What would you do in the following case?
  • 40. The QA has a problem with one ticket. After tester 1 recognized a problem with the ticket which he couldn´t fix by himself, he asked tester 2 for help. They have been trying to solve the issue for hours but without any result. The 3 green cards in the progress column are already finished by the developers. What should they do next? !
  • 41. Final Question! Please describe the characteristics of the following Kanban boards correctly!
  • 42.
  • 43.
  • 44.
  • 45.
  • 46. “YES, you did it! With the RI level you are now able to find new ways on your own.”
  • 47. Thank you Mark Weber mark.weber@xing.com for your Robert Wiechmann robert.wiechmann@xing.com kind attention! The professional network www.xing.com
  • 48. Interesting Read Terms • Kaikaku is about making fundamental and radical changes to a production system, unlike Kaizen which is focused on incremental minor changes. • Shu-Ha-Ri is a Japanese martial art concept, and describes the stages of learning to mastery. Links • Leand Kanban University http://www.leankanbanuniversity.com/resources • Limited WIP Society http://www.limitedwipsociety.org • Kanban 101 http://www.kanban101.com • Lean Alliance Group https://www.xing.com/net/leanalliance • 7 wastes of Software Development http://agile.dzone.com/articles/seven-wastes-software • Value Stream Mapping http://en.wikipedia.org/wiki/Value_stream_mapping
  • 49. Disclaimer This presentation was produced in September 2011 by XING AG (the "Company") solely for use as an information source for potential business partners and is strictly confidential. It has been made available to you solely for your own information and may not be copied, distributed or otherwise made available to any other person by any recipient. This presentation is not an offer for sale of securities in the United States. The distribution of this presentation to you does not constitute an offer or invitation to subscribe for, or purchase, any shares of the XING AG and neither this presentation nor anything contained herein shall form the basis of, or be relied on in connection with, any offer or commitment whatsoever.The facts and information contained herein are as up-to-date as is reasonably possible and are subject to revision in the future. Neither the Company nor any of its subsidiaries, any directors, officers, employees, advisors nor any other person makes any representation or warranty, express or implied as to, and no reliance should be placed on, the accuracy or completeness of the information contained in this presentation. Neither the Company nor any of its subsidiaries, any directors, officers, employees, advisors or any other person shall have any liability whatsoever for any loss arising, directly or indirectly, from any use of this presentation. The same applies to information contained in other material made available at the presentation.While all reasonable care has been taken to ensure the facts stated herein are accurate and that the opinions contained herein are fair and reasonable, this document is selective in nature and is intended to provide an introduction to, and overview of, the business of the Company. Where any information and statistics are quoted from any external source, such information or statistics should not be interpreted as having been adopted or endorsed by the Company as being accurate.This presentation contains forward-looking statements relating to the business, financial performance and results of the Company and/or the industry in which the Company operates. These statements are generally identified by words such as "believes," "expects," "predicts," "intends," "projects," "plans," "estimates," "aims," "foresees," "anticipates," "targets," and similar expressions. The forward-looking statements, including but not limited to assumptions, opinions and views of the Company or information from third party sources, contained in this presentation are based on current plans, estimates, assumptions and projections and involve uncertainties and risks. Various factors could cause actual future results, performance or events to differ materially from those described in these statements. The Company does not represent or guarantee that the assumptions underlying such forward-looking statements are free from errors nor do they accept any responsibility for the future accuracy of the opinions expressed in this presentation. No obligation is assumed to update any forward-looking statements.