Robert Below has over 30 years of experience in customer service, marketing, and aircraft maintenance roles at Cessna Aircraft and Beechcraft. He is a type rated pilot with over 870 flight hours and 100 hours in turbine aircraft. Below has extensive expertise in flight manuals and procedures, weight and balance calculations, foreign certification, and minimum equipment lists. He currently works as a senior customer service engineer at Cessna Aircraft Company.

1. A. Robert Below, Jr.
809 Barlow, Wichita, KS, 67207
Work: 316.517.6686
Cell: 316.214.4653
Email: arobbelowjr@gmail.com
WORK EXPERIENCE
30 years at Cessna Aircraft and Beechcraft in a variety of highly technical, customer facing roles.
Experience in Customer Service, Marketing, Aircraft Maintenance.
Extensive interaction with Engineering, Flight Ops, and Sales-force.
Numerous performance awards.
FUNCTIONAL SKILL & KNOWLEDGE AREAS
Excellent customer, technical assistance and MS Office skills
Citation 510 & 525 Series type rated pilot, – TT: 870 Hrs. Turbine: 100 Hrs.
A&P Mechanic 500-Series FSI Maintenance training
Expert in Flight Manual performance and procedures, CESNAV flight planning software,
weight and balance, foreign certification, MMEL
3-time winner CEFC Spot Landing Contest - Public speaking experience
EMPLOYMENT HISTORY
1990 – Present Cessna Aircraft Company, Wichita, KS
1998 - On Senior Customer Service Engineer
 Flight Manual and Operating Manual expert
 CESNAV Flight Planning Software expert
 MMEL Expert
 3rd
Party Foreign Certification Support
1992 – 1998 Sales Engineer, Citation Marketing
 Supported Citation sales force with customized and standardized sales tools
(Flight Profiles, Cash Flow Analysis, Flight Planning Guides, Competitive Product
Analysis)
1990 – 1992 Flight Line Mechanic, Cessna Citation
 Citation II, Citation V, Citation VI, Citation VII. Green Flight and Pre-delivery
squawks.
 Taxi-qualified lead mechanic, 500-Series
 Fuel sealer certification, blue print reading certification.
1985 – 1990 Beech Aircraft Corporation
 Telemarketing Specialist – Received/responded to customer inquiries and
qualified them for salesman follow up.

2.  Customer contact and scheduler for King Air Airframe Status Inspection and 1st
50
V-Tail Bonanza Cuff-Kit installations.
 Warranty Clerk
EDUCATION AND TRAINING
 Flight Safety Pilot Initial Ground School, CJ, 550, 560, 560XL, 650, 750
 Flight Safety Certified 500-Series Mechanic 1991
 Flight Training: Mallory Airfield, W.Va., West Air, Westchester,NY, BEFC, CEFC,
Christiansen Aviation, Tulsa, OK
 Wichita Area Vocational Technical College A&P 1988
 BS – Marketing Management, University of Charleston, W.Va. 1983
 United States Air Force Academy, Aerodynamic Engineering (2.5 yrs. No Degree)
Cessna Flying Club Board of Directors 2013 - 2016
Beech Flying Club Board of Directors 1988 - 1989