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How	
  to	
  successfully	
  incorporate	
  video	
  into	
  
  your	
  sales,	
  marke7ng,	
  and	
  social	
  media	
  
                                                            Vipe	
  Inc	
  
                                                        Adam	
  Peterson	
  	
  
                                                                    CEO	
  


                                                     Regalix	
  Inc.	
  
                                                      Jonathan	
  Cur3s	
  	
  
                                          VP	
  Business	
  Development	
  	
  


                                                          June	
  15,	
  2010	
  
Adam	
  Peterson	
  
                                          adam@vipepower.com	
  

•  President	
  and	
  CEO,	
  Vipe	
  

•  B.S.	
  in	
  Product	
  Design	
  Engineering	
  from	
  Stanford	
  University,	
  a	
  varsity	
  Diver	
  
   and	
  captain	
  of	
  the	
  team	
  

•  Visionary	
  speaker	
  and	
  has	
  addressed	
  the	
  NaMonal	
  AssociaMon	
  of	
  
   Professional	
  Staffing,	
  California	
  Staffing	
  Professionals	
  Statewide	
  
   Conference,	
  Stanford's	
  School	
  of	
  Business	
  as	
  a	
  featured	
  eCommerce	
  
   entrepreneur,	
  San	
  Jose	
  State	
  University's	
  School	
  of	
  Business,	
  SDA	
  Bocconi	
  
   School	
  of	
  Management	
  (University	
  of	
  Milan),	
  and	
  numerous	
  Web	
  2.0	
  
   webinars.	
  	
  



© 2006 Confidential |
intelligent marketing &
technology solutions
Jonathan	
  CurMs              	
  
                                                           	
  
                                    jcurMs@regalix-­‐inc.com

•  VP	
  Business	
  Development	
  at	
  Regalix	
  

•  Over	
  20	
  yrs	
  experience	
  in	
  technology	
  sales,	
  sales	
  management	
  and	
  
   account	
  management	
  

•  Extensive	
  hands-­‐on	
  experience	
  in	
  markeMng	
  strategy,	
  new	
  product	
  and	
  
   technology	
  introducMon,	
  organizaMonal	
  leadership,	
  and	
  customer	
  
   relaMonship	
  management	
  




                  3
Online Video Business Goals
•  Communica7ons	
  
    –  Quickly	
  deliver	
  messages	
  to	
  customers,	
  employees,	
  prospects	
  
•  Sales	
  
    –  Highlight	
  Views	
  
    –  Demo	
  products	
  
•  Leads	
  
    –  Items	
  that	
  do	
  not	
  have	
  online	
  transacMons	
  (cars,	
  financial	
  transacMons)	
  
•  Support	
  
    –  Self	
  Service	
  
BP Video Campaign




© 2006 Confidential |
intelligent marketing &
technology solutions
Intercontinental Hotels




© 2006 Confidential |
intelligent marketing &
technology solutions
Merrill Lynch




© 2006 Confidential |
intelligent marketing &
technology solutions
Dell




© 2006 Confidential |
intelligent marketing &
technology solutions
Case Study- LA County Arts Council Holiday
Celebration
Background
Since 1964, the LA County Arts Council has produced a Holiday Celebration Program on December
24th, every year. This 6 hour program honours the spirit of many cultures and holiday traditions through
music, song and dance.


The entire 6 hour program is broadcast live throughout Southern and Central California on KCET. 2009
marked the 50th anniversary of this music and dance extravaganza


To take advantage of this unique opportunity to introduce Holiday Celebration to a worldwide audience,
Regalix developed, implemented, and executed a Social Media Campaign for LACAC that relied
heavily on video to promote this event and showcase Arts Council programs.




                  © 2010 Think Innovation                                                              9
Case Study- LA County Arts Council Holiday
Celebration


 Integrated Social Media Campaign

 - Set up and managed Twitter, Facebook, Flickr, and YouTube accounts for LACAC
 - Set up live event feed for pre event activities
 - Captured video footage from rehearsals; producing 25 edited clips
 - Captured 3,800+ photos from photo shoots
 - Developed a Social Media Landing Page on LACAC website
 - Covered the event with social media team onsite
 - Promoted live stream on KCET.org


 Results

 - 3.5x Increase in traffic to LACAC Website
 - 15,000+ additional visits to social media sites (Facebook, Twitter, Flickr, and YouTube)
 - Ticket sales increased 3x
 - Subscriptions doubled over previous year

 Issues

 - Inappropriate Ads placed next to videos
                 © 2010 Think Innovation                                                      10
Overview	
  

   Items	
  to	
  address	
  when	
  incorpora7ng	
  video	
  into	
  your	
  	
  
                  sales,	
  marke7ng,	
  and	
  social	
  media	
  

1.  Why	
  is	
  video	
  proving	
  so	
  valuable?	
  


2.  What	
  are	
  the	
  consideraMons	
  regarding	
  the	
  
    quality	
  of	
  the	
  video?	
  


3.  How	
  can	
  you	
  control	
  your	
  message	
  while	
  
    also	
  enabling	
  your	
  salespeople?	
  
The	
  Value	
  of	
  Video	
  in	
  a	
  Web	
  2.0	
  World	
  

   Face-­‐to-­‐face	
  is	
  the	
  most	
  effec7ve	
  form	
  of	
  communica7on,	
  
                   however,	
  it’s	
  not	
  always	
  possible.	
  


                                                                     Components	
  of	
  Effec7ve	
  
                                                                        Communica7on	
  
EffecMveness	
  




                                          Sacrifice	
  
                                                                       	
  7%	
  -­‐	
  Words	
  
                                                                       	
  38%	
  -­‐	
  Tone	
  of	
  Voice	
  
                                                                       	
  55%	
  -­‐	
  Body	
  Language	
  	
  
Addi7onal	
  Sta7s7cs	
  

           Video	
  adop7on	
  is	
  growing	
  at	
  a	
  meteoric	
  rate	
  

  YouTube	
  took	
  4.5	
  years	
  to	
  reach	
  a	
  billion	
  views	
  a	
  day,	
  and	
  then	
  
   doubled	
  it	
  in	
  the	
  next	
  eight	
  months	
  to	
  two	
  billion.	
  
  Pepsi	
  Co	
  opted	
  out	
  of	
  a	
  super	
  bowl	
  commercial	
  for	
  an	
  online	
  
   video	
  campaign.	
  
  Two	
  studies	
  evaluaMng	
  website	
  conversion	
  rates	
  (CVR)	
  found	
  
   that	
  CVR	
  increased	
  between	
  27%	
  -­‐	
  46%	
  when	
  a	
  video	
  was	
  on	
  
   the	
  webpage	
  whether	
  or	
  not	
  the	
  video	
  was	
  actually	
  viewed	
  
  "video	
  obeys	
  the	
  same	
  fundamental	
  rules	
  governing	
  the	
  
   performance	
  of	
  all	
  mediums	
  –	
  quality	
  maNers!"	
  

                                            Source:	
  REELSEO.com	
  
Quality	
  Considera7ons	
  

Online	
  video	
  is	
  a	
  rela7vely	
  new	
  form	
  of	
  communica7on	
  and	
  
           it	
  is	
  also	
  somewhat	
  of	
  a	
  complex	
  technology	
  


   There	
  are	
  more	
  effecMve	
  and	
  less	
  
    effecMve	
  ways	
  to	
  use	
  video	
  for	
  sales	
  
    and	
  markeMng	
  


   There	
  are	
  many	
  technology	
  issues	
  
    to	
  consider	
  
How	
  will	
  you	
  use	
  video	
  effec7vely?	
  

  Will	
  you	
  learn	
  as	
  you	
  go	
  or	
  learn	
  from	
  someone	
  else?	
  

  Videos	
  on	
  your	
  website	
  (passive	
  marke7ng)	
  	
  
     More	
  general	
  and	
  explanatory	
  in	
  nature	
  
  Videos	
  on	
  social	
  networks	
  (passive	
  &	
  ac7ve	
  marke7ng)	
  
     Generate	
  awareness	
  
     PosiMon	
  yourself	
  as	
  an	
  industry	
  expert	
  
     Make	
  an	
  announcement	
  Med	
  to	
  an	
  acMon	
  item	
  
  Videos	
  in	
  individual	
  emails	
  or	
  campaigns	
  (ac7ve	
  marke7ng)	
  
     More	
  directed	
  to	
  your	
  finite	
  audience	
  
     Provide	
  content	
  of	
  value	
  
     Bring	
  passive	
  markeMng	
  assets	
  to	
  specific	
  audience	
  
Technical	
  Considera7ons	
  

 When	
  you	
  incorporate	
  video	
  into	
  your	
  business	
  certain	
  
                   issues	
  need	
  to	
  be	
  addressed	
  
  Will	
  you	
  viewers	
  be	
  able	
  to	
  watch	
  your	
  videos?	
  
  What	
  acMon	
  will	
  the	
  viewer	
  be	
  expected	
  to	
  take?	
  	
  
  As	
  you	
  develop	
  a	
  library	
  of	
  videos,	
  how	
  will	
  you	
  manage	
  them?	
  
  Will	
  you	
  be	
  able	
  to	
  track	
  analyMcs	
  about	
  your	
  videos?	
  


                                  Video	
  Messaging	
  PlaYorm	
  
                  Solve	
  the	
  complexiMes	
  of	
  delivering,	
  converMng,	
  managing,	
  
                  and	
  tracking	
  video	
  messages	
  to	
  your	
  customers	
  and	
  
                  prospects.	
  
Moving	
  Beyond	
  Marke7ng	
  and	
  Into	
  Sales	
  

The	
  next	
  step	
  is	
  to	
  roll	
  out	
  video	
  messaging	
  to	
  all	
  of	
  your	
  
        salespeople,	
  maintaining	
  control	
  of	
  the	
  quality	
  

            CreaMng	
  a	
  framework	
  (technical	
  and	
  policies)	
  


            Minimizing	
  change	
  impact,	
  maximizing	
  ROI	
  
The	
  Framework	
  

       Sales	
  people	
  are	
  driven	
  by	
  quotas,	
  will	
  you	
  drive	
  	
  
                   them	
  rogue	
  or	
  enable	
  them?	
  
Policies	
  
      Define	
  acceptable	
  categories	
  and	
  use-­‐cases	
  for	
  video	
  
      Determine	
  the	
  needs	
  for	
  a	
  professional	
  looking	
  video	
  
      Delegate	
  accountability	
  

Technology	
  
     Address	
  technical	
  needs	
  to	
  remove	
  them	
  from	
  your	
  
       infrastructure	
  
     Easy	
  to	
  use	
  applicaMon	
  
     Use	
  applicaMon	
  that	
  allows	
  for	
  an	
  observatory	
  view	
  into	
  
       video	
  acMvity	
  
Minimizing	
  Change	
  Impact,	
  Maximizing	
  ROI	
  

  Decentralize	
  the	
  responsibility	
  of	
  implemen7ng	
  video,	
  	
  
       while	
  maintaining	
  control	
  of	
  the	
  message	
  

  Consider	
  how	
  video	
  use-­‐case	
  scenarios	
  integrate	
  into	
  your	
  
   exisMng	
  processes	
  (e.g.	
  CRM,	
  proposals,	
  email	
  markeMng	
  
   processes,	
  lead	
  management)	
  

  Use	
  an	
  applicaMon	
  designed	
  for	
  your	
  business	
  

  Execute	
  your	
  framework	
  
Thank	
  You	
  



  Adam Peterson            Jonathan Curtis
        CEO,         VP Business Development,
      Vipe Inc               Regalix Inc.
adam@vipepower.com      jcurtis@regalix-inc.com
   (650) 352-1270           650-331-1167

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How to successfully incorporate video into your sales, marketing, and social media

  • 1. How  to  successfully  incorporate  video  into   your  sales,  marke7ng,  and  social  media   Vipe  Inc   Adam  Peterson     CEO   Regalix  Inc.   Jonathan  Cur3s     VP  Business  Development     June  15,  2010  
  • 2. Adam  Peterson   adam@vipepower.com   •  President  and  CEO,  Vipe   •  B.S.  in  Product  Design  Engineering  from  Stanford  University,  a  varsity  Diver   and  captain  of  the  team   •  Visionary  speaker  and  has  addressed  the  NaMonal  AssociaMon  of   Professional  Staffing,  California  Staffing  Professionals  Statewide   Conference,  Stanford's  School  of  Business  as  a  featured  eCommerce   entrepreneur,  San  Jose  State  University's  School  of  Business,  SDA  Bocconi   School  of  Management  (University  of  Milan),  and  numerous  Web  2.0   webinars.     © 2006 Confidential | intelligent marketing & technology solutions
  • 3. Jonathan  CurMs     jcurMs@regalix-­‐inc.com •  VP  Business  Development  at  Regalix   •  Over  20  yrs  experience  in  technology  sales,  sales  management  and   account  management   •  Extensive  hands-­‐on  experience  in  markeMng  strategy,  new  product  and   technology  introducMon,  organizaMonal  leadership,  and  customer   relaMonship  management   3
  • 4. Online Video Business Goals •  Communica7ons   –  Quickly  deliver  messages  to  customers,  employees,  prospects   •  Sales   –  Highlight  Views   –  Demo  products   •  Leads   –  Items  that  do  not  have  online  transacMons  (cars,  financial  transacMons)   •  Support   –  Self  Service  
  • 5. BP Video Campaign © 2006 Confidential | intelligent marketing & technology solutions
  • 6. Intercontinental Hotels © 2006 Confidential | intelligent marketing & technology solutions
  • 7. Merrill Lynch © 2006 Confidential | intelligent marketing & technology solutions
  • 8. Dell © 2006 Confidential | intelligent marketing & technology solutions
  • 9. Case Study- LA County Arts Council Holiday Celebration Background Since 1964, the LA County Arts Council has produced a Holiday Celebration Program on December 24th, every year. This 6 hour program honours the spirit of many cultures and holiday traditions through music, song and dance. The entire 6 hour program is broadcast live throughout Southern and Central California on KCET. 2009 marked the 50th anniversary of this music and dance extravaganza To take advantage of this unique opportunity to introduce Holiday Celebration to a worldwide audience, Regalix developed, implemented, and executed a Social Media Campaign for LACAC that relied heavily on video to promote this event and showcase Arts Council programs. © 2010 Think Innovation 9
  • 10. Case Study- LA County Arts Council Holiday Celebration Integrated Social Media Campaign - Set up and managed Twitter, Facebook, Flickr, and YouTube accounts for LACAC - Set up live event feed for pre event activities - Captured video footage from rehearsals; producing 25 edited clips - Captured 3,800+ photos from photo shoots - Developed a Social Media Landing Page on LACAC website - Covered the event with social media team onsite - Promoted live stream on KCET.org Results - 3.5x Increase in traffic to LACAC Website - 15,000+ additional visits to social media sites (Facebook, Twitter, Flickr, and YouTube) - Ticket sales increased 3x - Subscriptions doubled over previous year Issues - Inappropriate Ads placed next to videos © 2010 Think Innovation 10
  • 11. Overview   Items  to  address  when  incorpora7ng  video  into  your     sales,  marke7ng,  and  social  media   1.  Why  is  video  proving  so  valuable?   2.  What  are  the  consideraMons  regarding  the   quality  of  the  video?   3.  How  can  you  control  your  message  while   also  enabling  your  salespeople?  
  • 12. The  Value  of  Video  in  a  Web  2.0  World   Face-­‐to-­‐face  is  the  most  effec7ve  form  of  communica7on,   however,  it’s  not  always  possible.   Components  of  Effec7ve   Communica7on   EffecMveness   Sacrifice      7%  -­‐  Words      38%  -­‐  Tone  of  Voice      55%  -­‐  Body  Language    
  • 13. Addi7onal  Sta7s7cs   Video  adop7on  is  growing  at  a  meteoric  rate     YouTube  took  4.5  years  to  reach  a  billion  views  a  day,  and  then   doubled  it  in  the  next  eight  months  to  two  billion.     Pepsi  Co  opted  out  of  a  super  bowl  commercial  for  an  online   video  campaign.     Two  studies  evaluaMng  website  conversion  rates  (CVR)  found   that  CVR  increased  between  27%  -­‐  46%  when  a  video  was  on   the  webpage  whether  or  not  the  video  was  actually  viewed     "video  obeys  the  same  fundamental  rules  governing  the   performance  of  all  mediums  –  quality  maNers!"   Source:  REELSEO.com  
  • 14. Quality  Considera7ons   Online  video  is  a  rela7vely  new  form  of  communica7on  and   it  is  also  somewhat  of  a  complex  technology     There  are  more  effecMve  and  less   effecMve  ways  to  use  video  for  sales   and  markeMng     There  are  many  technology  issues   to  consider  
  • 15. How  will  you  use  video  effec7vely?   Will  you  learn  as  you  go  or  learn  from  someone  else?     Videos  on  your  website  (passive  marke7ng)       More  general  and  explanatory  in  nature     Videos  on  social  networks  (passive  &  ac7ve  marke7ng)     Generate  awareness     PosiMon  yourself  as  an  industry  expert     Make  an  announcement  Med  to  an  acMon  item     Videos  in  individual  emails  or  campaigns  (ac7ve  marke7ng)     More  directed  to  your  finite  audience     Provide  content  of  value     Bring  passive  markeMng  assets  to  specific  audience  
  • 16. Technical  Considera7ons   When  you  incorporate  video  into  your  business  certain   issues  need  to  be  addressed     Will  you  viewers  be  able  to  watch  your  videos?     What  acMon  will  the  viewer  be  expected  to  take?       As  you  develop  a  library  of  videos,  how  will  you  manage  them?     Will  you  be  able  to  track  analyMcs  about  your  videos?   Video  Messaging  PlaYorm   Solve  the  complexiMes  of  delivering,  converMng,  managing,   and  tracking  video  messages  to  your  customers  and   prospects.  
  • 17. Moving  Beyond  Marke7ng  and  Into  Sales   The  next  step  is  to  roll  out  video  messaging  to  all  of  your   salespeople,  maintaining  control  of  the  quality     CreaMng  a  framework  (technical  and  policies)     Minimizing  change  impact,  maximizing  ROI  
  • 18. The  Framework   Sales  people  are  driven  by  quotas,  will  you  drive     them  rogue  or  enable  them?   Policies     Define  acceptable  categories  and  use-­‐cases  for  video     Determine  the  needs  for  a  professional  looking  video     Delegate  accountability   Technology     Address  technical  needs  to  remove  them  from  your   infrastructure     Easy  to  use  applicaMon     Use  applicaMon  that  allows  for  an  observatory  view  into   video  acMvity  
  • 19. Minimizing  Change  Impact,  Maximizing  ROI   Decentralize  the  responsibility  of  implemen7ng  video,     while  maintaining  control  of  the  message     Consider  how  video  use-­‐case  scenarios  integrate  into  your   exisMng  processes  (e.g.  CRM,  proposals,  email  markeMng   processes,  lead  management)     Use  an  applicaMon  designed  for  your  business     Execute  your  framework  
  • 20. Thank  You   Adam Peterson Jonathan Curtis CEO, VP Business Development, Vipe Inc Regalix Inc. adam@vipepower.com jcurtis@regalix-inc.com (650) 352-1270 650-331-1167