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Leverage Alumni Networks for
Student Acquisition
Jessy Simons | Education Marketing

July 19th 2012

                                      Vikas Sharan | CEO




                 © 2012 Regalix Inc. Confidential, All Rights Reserved
Presenters
Vikas, CEO @Regalix                                                                         Jessy, Marketing @Regalix

•   Serial Entrepreneur, Founder
                                                                                            •        Education Marketing @Regalix
    LearnStreet.com (Professional Education)                                                         Student Recruitment
    Regalix Inc. (Innovation Services)                                                               Event Marketing
    Lozoic Inc. & BayPackets Inc. (Telecommunications)                                               Classroom Technology
    Wingspanbank.com Inc. (1st Internet only bank)
    Enherent Inc. (Emerging technologies)
                                                                                            •        Marketing & Sales
                                                                                                     Oracle
•   Visiting Faculty                                                                                 Goldman Sachs
                                                                                                     AOL
    Indian Institute of Technology (IIT-B) Mumbai
    Shankar Academy, New Delhi

                                                                                            •        Bachelors in Computer Application and Marketing
•   ComplianceOnline.com
    World’s largest training & certification portal in GRC


•   SiliconIndia.com
    India's largest continuing education and career services


•   Published Author, Speaker


•   Alumni: IIT-B, College of Art

                                             © 2012 Regalix Inc. Confidential, All Rights Reserved
Leverage Alumni Networks for
Student Acquisition

  1                                   2                                        3


        Alumni                                       School                        Student



• Your most important brand ambassadors
• Could turn out to be your top recruiters
• Will want to give back to the school
• Will start new enterprises with their classmates…
…go on to lead change in the industry




                       © 2012 Regalix Inc. Confidential, All Rights Reserved
Alma Mater Communications
•   Marketing Communications                                                 My Alumni Subscriptions
     o Newsletter
     o   Invitation to alumni events
                                                                             •        Junior School
                                                                             •        High School
     o   Invitations to campus events                                        •        Undergraduate School
     o   Invitations for guest lectures                                      •        Postgraduate School
     o   Fundraising                                                         •        Professional & Continuing Education
                                                                                      Academy
     o   Mentorship programs                                                 •        Previous 4 jobs
     o   Task-forces & committees
     o   Volunteer work


•   Networking Resources
                                                                                 •     638 email messages across networks!
                                                                                 •     Messages were somewhat personalized
     o Alumni website & database                                                 •     Pictures evoked real fond memories
     o   Alumni social networking site                                           •     Seeing old friends evoked nostalgia, some
     o                                                                                 guilt of not making time to connect
         Alumni groups on Facebook &
         LinkedIn; Twitter                                                       •     My Alma Mater's marketing was reaching
                                                                                       me, I was not forgotten and I had not
     o   Unofficial Groups (Batch of ..., All @Prof.                                   forgotten
         X's class)


                              © 2012 Regalix Inc. Confidential, All Rights Reserved
However...
What I responded to
• Professor's request to meet a business colleague
• Professor's request to speak to his class
• Fellow alumni that needed help
• Dinner invitation from an ex-college mate
• Current student that reached out for summer internship
• My favorite English teacher from junior school on Facebook

Where I reached out
• Recruitment for my company
• Discuss R&D project with my professor
• Business research (online resource center)
• Networking & sales to other Alumni




                      © 2012 Regalix Inc. Confidential, All Rights Reserved
Psychological Contract
If I give, I will get something back in return...

...the mutual beliefs, perceptions, and informal
   obligations between the Alumni & the Alma
   Mater




               © 2012 Regalix Inc. Confidential, All Rights Reserved
Now it is your turn to give back...

        Student           Professional                            Manager                          Leaders         Golden Years


                         Involvement                                                       Ability to give back

•       Inspiration to change the world
•       Lifetime friends & relationships
•       Learning & certificates                                                                •    Platform to give back
•       Self-esteem & jobs


    •    I have given you inspiration, a career, relationships, now it is your turn to give back




                                   © 2012 Regalix Inc. Confidential, All Rights Reserved
But I have needs too...

    Student           Professional                            Manager                            Leaders            Golden Years


                     Involvement                                                         Ability to give back

•   Inspiration to change the world
•   Lifetime friends & relationships
•   Learning & certificates                                                                  •    Platform to give back
•   Self-esteem & jobs


               •   Solve real job-related problems
               •   Learn new job related skills
               •   Build new relationships

                                 •       Family, work                             •    Leadership @work
                                 •       Management                               •    Role model @home for kids
                                 •       Time                                     •    Inspiration @socially

                                                                                                                •   Who shall I give
                                                                                                                    back to?
                               © 2012 Regalix Inc. Confidential, All Rights Reserved
Learning from SiliconIndia

    Student         Professional                             Manager                       Leaders            Golden Years


                    Involvement                                                       Ability to give back

•   Professional Networking
•   Resume
•   Career Guidance


              •   Focused discussions, Groups
              •   Associations & Memberships
              •   Tips & tricks (Video, Micro
                  learning)
              •   Apprentice           •
                                       Research Resources                                     •   Public Speaking
              •   Job Fair             •
                                       Certifications                                         •   Interviews
                                       •
                                       Blogs, Columns                                         •   Mentor
                                       •
                                       Instructor                                             •   Leadership training
                                       •
                                       Best practices, Frameworks
                                                                                                     •
                                       •
                                       Cities                                                            Time & Donations
                              © 2012 Regalix Inc. Confidential, All Rights Reserved
Opportunity: Create an involved
Alumni Network
•   Listen to Alumni and create resources to support their lifecycle needs


•   Continue to inspire and lead via research & thought leadership


•   Adopt modern tools that are expected before they become expectations


•   Showcase a lifetime support ecosystem




                       © 2012 Regalix Inc. Confidential, All Rights Reserved
Start with the basics
• Alumni Directory & Network
• Alumni Newsletter
• Reasons to keep in touch with the school
    o
       Mentorship
    o
       Knowledge center
    o
       Job posting
    o
       Message board
    o
       Industry speakers
     o
       Continuing education
•  Permanent school email

                 © 2012 Regalix Inc. Confidential, All Rights Reserved
Enable interaction
                                                                  •   Newsletters, alerts
                                                                       o Include user
                                                                         generated content -
                                                                         blogs, discussions
                                                                  •   Corporate partnerships
                                                                  •   Continue inspiration with
                                                                      thought leadership
                                                                      research, guests,
                                                                      resources
                                                                  •   Both students & faculty to
                                                                      connect with Alumni
                                                                  •   Open avenues for giving
                                                                      back
                                                                       o Volunteering
                                                                       o Mentorship
          © 2012 Regalix Inc. Confidential, All Rights Reserved
Rice University Alumni Network
                                                                  •   Navigate to topics of
                                                                      interest - mentorship,
                                                                      young alumni, giving
                                                                      back…
                                                                  •   Outreach to community
                                                                      and volunteer




          © 2012 Regalix Inc. Confidential, All Rights Reserved
UConn Alumni Network
                                                                 •   Branding social
                                                                     networks as feeders
                                                                 •   ‘Action buttons’ for
                                                                     paid alumni services,
                                                                     partners, affiliates




         © 2012 Regalix Inc. Confidential, All Rights Reserved
Columbia Business School Alumni
Network
                                                                 •   Global alumni news
                                                                 •   Calendar of events
                                                                     across the school &
                                                                     network




         © 2012 Regalix Inc. Confidential, All Rights Reserved
Brands are built over time
                                                                  •   Alumni network
                                                                      www.iitbombay.org

                                                                  •   This ‘default’ beacon
                                                                      for IITB alumni –
                                                                      took TEN YEARS to
                                                                      establish that too
                                                                      only via special
                                                                      alumni initiative

                                                                  •   Lesson - Starting
                                                                      early is wise




          © 2012 Regalix Inc. Confidential, All Rights Reserved
Leverage an involved Alumni for
Student Acquisition
•   Identify and recruit volunteers (both current students and alumni)
•   Create volunteer training & equip them with tools
•   Build goals & measurement for each activity


•   Current students to reach out to their friends in previous schools
•   Showcase a lifetime value for Alumni
•   Thought leadership sessions over Webex (Facebook, G+)
•   Point prospective students to resources & tools for ongoing reference
•   Minority & ethnic outreach
•   Alumni to counsel on specific programs of interest
•   Entrepreneurship & mentorship programs




                       © 2012 Regalix Inc. Confidential, All Rights Reserved
Regalix Education Services
•    Thought Leadership
•    Alumni & Industry Relations
•    Student Acquisition
•    App Development
•    Events and Ticket Sales
•    Labs & Incubation Services


     Schools K12           College                         Post-Grad                  Vocational   Corporate


                     UCLA



    StudyHelp




                              © 2012 Regalix Inc. Confidential, All Rights Reserved
Companies that trust us
 Retail & Consumer Products                         Education & Research              Technology




                                             UCLA




                                          IIT Bombay




                                             LearnStreet

                          ICICI              StudyHelp
                          BANK




                              © 2012 Regalix Inc. Confidential, All Rights Reserved
QUESTIONS



    © 2012 Regalix Inc. Confidential, All Rights Reserved
Get in Touch

   Forefront of Innovation                                                            visit: www.regalix.com
      Digital Marketing Services
        Technology Enabled Services                                                   If you have any questions about this webinar
                                                                                        please feel free to get in touch with the speaker
        Regalix Labs                                                                   Vikas Sharan vsharan@regalix-inc.com
                                                                                        Jessy Simons jsimons@regalix-inc.com
   Multi-disciplinary Leadership Team & Strong
    Advisory Board, 175+ Team
                                                                                       For a free evaluation of your website /
   Fortune 500 and Venture Backed Customers                                            ecommerce portal, please get in touch with Ritu
                                                                                        Josan, rjosan@regalix-inc.com
    (B2B and B2C)


   Global Operations: HQ in Silicon Valley, 4
    Offices


   Industry Recognition



                                © 2012 Regalix Inc. Confidential, All Rights Reserved
                                                                                                                                    21

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Leverage Alumni Networks for Student Acquisition

  • 1. Leverage Alumni Networks for Student Acquisition Jessy Simons | Education Marketing July 19th 2012 Vikas Sharan | CEO © 2012 Regalix Inc. Confidential, All Rights Reserved
  • 2. Presenters Vikas, CEO @Regalix Jessy, Marketing @Regalix • Serial Entrepreneur, Founder • Education Marketing @Regalix LearnStreet.com (Professional Education) Student Recruitment Regalix Inc. (Innovation Services) Event Marketing Lozoic Inc. & BayPackets Inc. (Telecommunications) Classroom Technology Wingspanbank.com Inc. (1st Internet only bank) Enherent Inc. (Emerging technologies) • Marketing & Sales Oracle • Visiting Faculty Goldman Sachs AOL Indian Institute of Technology (IIT-B) Mumbai Shankar Academy, New Delhi • Bachelors in Computer Application and Marketing • ComplianceOnline.com World’s largest training & certification portal in GRC • SiliconIndia.com India's largest continuing education and career services • Published Author, Speaker • Alumni: IIT-B, College of Art © 2012 Regalix Inc. Confidential, All Rights Reserved
  • 3. Leverage Alumni Networks for Student Acquisition 1 2 3 Alumni School Student • Your most important brand ambassadors • Could turn out to be your top recruiters • Will want to give back to the school • Will start new enterprises with their classmates… …go on to lead change in the industry © 2012 Regalix Inc. Confidential, All Rights Reserved
  • 4. Alma Mater Communications • Marketing Communications My Alumni Subscriptions o Newsletter o Invitation to alumni events • Junior School • High School o Invitations to campus events • Undergraduate School o Invitations for guest lectures • Postgraduate School o Fundraising • Professional & Continuing Education Academy o Mentorship programs • Previous 4 jobs o Task-forces & committees o Volunteer work • Networking Resources • 638 email messages across networks! • Messages were somewhat personalized o Alumni website & database • Pictures evoked real fond memories o Alumni social networking site • Seeing old friends evoked nostalgia, some o guilt of not making time to connect Alumni groups on Facebook & LinkedIn; Twitter • My Alma Mater's marketing was reaching me, I was not forgotten and I had not o Unofficial Groups (Batch of ..., All @Prof. forgotten X's class) © 2012 Regalix Inc. Confidential, All Rights Reserved
  • 5. However... What I responded to • Professor's request to meet a business colleague • Professor's request to speak to his class • Fellow alumni that needed help • Dinner invitation from an ex-college mate • Current student that reached out for summer internship • My favorite English teacher from junior school on Facebook Where I reached out • Recruitment for my company • Discuss R&D project with my professor • Business research (online resource center) • Networking & sales to other Alumni © 2012 Regalix Inc. Confidential, All Rights Reserved
  • 6. Psychological Contract If I give, I will get something back in return... ...the mutual beliefs, perceptions, and informal obligations between the Alumni & the Alma Mater © 2012 Regalix Inc. Confidential, All Rights Reserved
  • 7. Now it is your turn to give back... Student Professional Manager Leaders Golden Years Involvement Ability to give back • Inspiration to change the world • Lifetime friends & relationships • Learning & certificates • Platform to give back • Self-esteem & jobs • I have given you inspiration, a career, relationships, now it is your turn to give back © 2012 Regalix Inc. Confidential, All Rights Reserved
  • 8. But I have needs too... Student Professional Manager Leaders Golden Years Involvement Ability to give back • Inspiration to change the world • Lifetime friends & relationships • Learning & certificates • Platform to give back • Self-esteem & jobs • Solve real job-related problems • Learn new job related skills • Build new relationships • Family, work • Leadership @work • Management • Role model @home for kids • Time • Inspiration @socially • Who shall I give back to? © 2012 Regalix Inc. Confidential, All Rights Reserved
  • 9. Learning from SiliconIndia Student Professional Manager Leaders Golden Years Involvement Ability to give back • Professional Networking • Resume • Career Guidance • Focused discussions, Groups • Associations & Memberships • Tips & tricks (Video, Micro learning) • Apprentice • Research Resources • Public Speaking • Job Fair • Certifications • Interviews • Blogs, Columns • Mentor • Instructor • Leadership training • Best practices, Frameworks • • Cities Time & Donations © 2012 Regalix Inc. Confidential, All Rights Reserved
  • 10. Opportunity: Create an involved Alumni Network • Listen to Alumni and create resources to support their lifecycle needs • Continue to inspire and lead via research & thought leadership • Adopt modern tools that are expected before they become expectations • Showcase a lifetime support ecosystem © 2012 Regalix Inc. Confidential, All Rights Reserved
  • 11. Start with the basics • Alumni Directory & Network • Alumni Newsletter • Reasons to keep in touch with the school o Mentorship o Knowledge center o Job posting o Message board o Industry speakers o Continuing education • Permanent school email © 2012 Regalix Inc. Confidential, All Rights Reserved
  • 12. Enable interaction • Newsletters, alerts o Include user generated content - blogs, discussions • Corporate partnerships • Continue inspiration with thought leadership research, guests, resources • Both students & faculty to connect with Alumni • Open avenues for giving back o Volunteering o Mentorship © 2012 Regalix Inc. Confidential, All Rights Reserved
  • 13. Rice University Alumni Network • Navigate to topics of interest - mentorship, young alumni, giving back… • Outreach to community and volunteer © 2012 Regalix Inc. Confidential, All Rights Reserved
  • 14. UConn Alumni Network • Branding social networks as feeders • ‘Action buttons’ for paid alumni services, partners, affiliates © 2012 Regalix Inc. Confidential, All Rights Reserved
  • 15. Columbia Business School Alumni Network • Global alumni news • Calendar of events across the school & network © 2012 Regalix Inc. Confidential, All Rights Reserved
  • 16. Brands are built over time • Alumni network www.iitbombay.org • This ‘default’ beacon for IITB alumni – took TEN YEARS to establish that too only via special alumni initiative • Lesson - Starting early is wise © 2012 Regalix Inc. Confidential, All Rights Reserved
  • 17. Leverage an involved Alumni for Student Acquisition • Identify and recruit volunteers (both current students and alumni) • Create volunteer training & equip them with tools • Build goals & measurement for each activity • Current students to reach out to their friends in previous schools • Showcase a lifetime value for Alumni • Thought leadership sessions over Webex (Facebook, G+) • Point prospective students to resources & tools for ongoing reference • Minority & ethnic outreach • Alumni to counsel on specific programs of interest • Entrepreneurship & mentorship programs © 2012 Regalix Inc. Confidential, All Rights Reserved
  • 18. Regalix Education Services • Thought Leadership • Alumni & Industry Relations • Student Acquisition • App Development • Events and Ticket Sales • Labs & Incubation Services Schools K12 College Post-Grad Vocational Corporate UCLA StudyHelp © 2012 Regalix Inc. Confidential, All Rights Reserved
  • 19. Companies that trust us Retail & Consumer Products Education & Research Technology UCLA IIT Bombay LearnStreet ICICI StudyHelp BANK © 2012 Regalix Inc. Confidential, All Rights Reserved
  • 20. QUESTIONS © 2012 Regalix Inc. Confidential, All Rights Reserved
  • 21. Get in Touch  Forefront of Innovation  visit: www.regalix.com  Digital Marketing Services  Technology Enabled Services  If you have any questions about this webinar please feel free to get in touch with the speaker  Regalix Labs Vikas Sharan vsharan@regalix-inc.com Jessy Simons jsimons@regalix-inc.com  Multi-disciplinary Leadership Team & Strong Advisory Board, 175+ Team  For a free evaluation of your website /  Fortune 500 and Venture Backed Customers ecommerce portal, please get in touch with Ritu Josan, rjosan@regalix-inc.com (B2B and B2C)  Global Operations: HQ in Silicon Valley, 4 Offices  Industry Recognition © 2012 Regalix Inc. Confidential, All Rights Reserved 21