Five things needs to be understand when starting new ecommerce business.

1. By Ebusiness Guru

4. http://www.emarketer.com/Article/Ecommerce‐Sales‐Topped‐1‐Trillion‐First‐Time‐2012/1009649

5. • 75% of shoppers believe they will get a better deal online than 75 pp y g
in stores.
• Consumers spend between $1,200 and $1,300 on online
shopping per yearshopping per year.
• On the survey U.S. ecommerce sales grew 13 percent last year
to some $290 billion
l ll h l k• From 2011 to 2016, 15% more people will shop online, taking
the number to 192 million in the U.S.
• E‐retail will grow to 9% in 2016, up from 7% today.g 9 , p 7 y

10. You might be ready to open an internet retail
business. You have enough fund, cash flow
l d i t d dplanned, inventory managed, and even a
marketing campaign.
Am I right..??

14. There will be plenty of times when you will put
customers first, trying to please them, and they will be customers first, trying to please them, and they will be
mean and nasty to you.
In your business time you will put customers first,
trying to convince them, and they will be mean and
nasty to you…

16. FedEx, UPS, and the U.S. Postal Service generally
id d hi i i d bt th t b t provide good shipping services no doubt on that, but
these carriers also lose packages some time, and often
they lose them when it matters the most, you may lose y , y y
customer trust here...

18. ‐ This is a smart move when you consider that
internet fraud cost ecommerce retailers an internet fraud cost ecommerce retailers an
estimated $3.5 billion in 2012, according to
Cyber SourceCyber Source.

19. ‐ Don’t assume that your company, however
small or big, is protected to fraud. In some
cases, internet thieves think that small
suppliers are less sophisticated and, therefore,
easier to targets them.

21. One of the most interesting things you find about
running an ecommerce business is that you need to be g y
very clear when you describe your products, offers, and
policies.

22. Si t l l ti hi ith t Thi Since you want long relationship with customers. This
is the main stage to win customer’s heart.

24. The last but not least. You should know about
i h i f ecommerce is that it never seems to run out of
opportunities.

25. You might be having problems with inventory
management, accounting, product listing, website
design and upset customers But this is a great design, and upset customers. But this is a great
industry with the potential to help you achieve your
goals.g

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