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4. © 1993-2016 Scrum.org, All Rights Reserved
About: Ravi Verma
•PST & EBMgt Consultant with Scrum.org
•Founder & The Org Whisperer at SmoothApps
•~20 years of experience in Software Delivery
•Agile Coach experience with companies from 10 to 10K team members
•Co-creator of Software Code of Ethics, Scrum Pulse & Scrum Tapas
•Creator of Sabotagile Manifesto, Sabotagile Principles and Agilato Video Series
•Binge watcher of crime dramas on Netflix and Amazon Prime (mute + captions)
•Vegetarian opposed to eating most vegetables (especially green ones)
5. © SmoothApps 2018 | Blog | Training | Twitter | LinkedIn | Facebook | NEW – Agilato Videos on YouTube
ACKNOWLEDGEMENTS
• These ideas are inspired but not endorsed by many inspiring thinkers.
5
KEN SCHWABER PATRICIA KONG DON McGREAL RALPH JOCHAM
GUNTHER V.
MARK NONEMAN
DISCLAIMER: All flaws are mine.
6. © SmoothApps 2018 | Blog | Training | Twitter | LinkedIn | Facebook | NEW – Agilato Videos on YouTube
“I LOVE
SCRUM!”
“I LOVE
AGILE!”
6
“I HATE
SCRUM!”
“I HATE
AGILE!”
AUDIENCE?
7. © SmoothApps 2018 | Blog | Training | Twitter | LinkedIn | Facebook | NEW – Agilato Videos on YouTube
“I LOVE
SCRUM!”
“I LOVE
AGILE!” 7
“I HATE
SCRUM!”
“I HATE
AGILE!”
8. © SmoothApps 2018 | Blog | Training | Twitter | LinkedIn | Facebook | NEW – Agilato Videos on YouTube
“I LOVE
SCRUM!”
“I LOVE
AGILE!”
8
“I HATE
SCRUM!”
“I HATE
AGILE!”
9. © SmoothApps 2018 | Blog | Training | Twitter | LinkedIn | Facebook | NEW – Agilato Videos on YouTube
DO YOU LOVE
SUSTAINABLE
MEASURABLE
BUSINESS
VALUE?
9
DO YOU HATE
NEEDLESS
DESTRUCTION
OF HUMAN
POTENTIAL?
10. © SmoothApps 2018 | Blog | Training | Twitter | LinkedIn | Facebook | NEW – Agilato Videos on YouTube
“I LOVE
SCRUM!”
“I LOVE
AGILE!”
10
“I HATE
SCRUM!”
“I HATE
AGILE!”YOU ARE IN THE
RIGHT PLACE
11. © SmoothApps 2018 | Blog | Training | Twitter | LinkedIn | Facebook | NEW – Agilato Videos on YouTube 12
MEDIOCRE SOLUTION
TO THE RIGHT PROBLEM
IS BETTER THAN
THE PERFECT SOLUTION TO
THE WRONG PROBLEM.
12. © SmoothApps 2018 | Blog | Training | Twitter | LinkedIn | Facebook | NEW – Agilato Videos on YouTube 13
RIGOROUS
REGULAR
GOVERNANCE
13. © SmoothApps 2018 | Blog | Training | Twitter | LinkedIn | Facebook | NEW – Agilato Videos on YouTube 14
FRAMEWORK
INDEPENDENT
GOVERNANCE
14. © SmoothApps 2018 | Blog | Training | Twitter | LinkedIn | Facebook | NEW – Agilato Videos on YouTube 15
VALUE BASED
GOVERNANCE
15. © SmoothApps 2018 | Blog | Training | Twitter | LinkedIn | Facebook | NEW – Agilato Videos on YouTube 16
FOR…
SUSTAINABLE
COMPETETIVE
ADVANTAGE
16. © SmoothApps 2018 | Blog | Training | Twitter | LinkedIn | Facebook | NEW – Agilato Videos on YouTube
UNSUSTAINED
COMPETETIVE
ADVANTAGE
17
SUSTAINED
COMPETETIVE
ADVANTAGE
ANY EXAMPLES…?
17. © SmoothApps 2018 | Blog | Training | Twitter | LinkedIn | Facebook | NEW – Agilato Videos on YouTube
UNSUSTAINED
COMPETETIVE
ADVANTAGE
19
SUSTAINED
COMPETETIVE
ADVANTAGE
WHAT MAKES THEM DIFFERENT?
18. © SmoothApps 2018 | Blog | Training | Twitter | LinkedIn | Facebook | NEW – Agilato Videos on YouTube
COMPLACENCE
20
CLARITY
WHAT MAKES THEM DIFFERENT?
19. © SmoothApps 2018 | Blog | Training | Twitter | LinkedIn | Facebook | NEW – Agilato Videos on YouTube
COMPLACENCE
21
CLARITY
WHAT MAKES THEM DIFFERENT?
BLOCK-BERRY
SPACE-MART
SYNDROME
20. © SmoothApps 2018 | Blog | Training | Twitter | LinkedIn | Facebook | NEW – Agilato Videos on YouTube
COMPLACENCE
22
CLARITY
WHAT MAKES THEM DIFFERENT?
YES, BUT IN
THE REAL
WORLD...
SYNDROME
21. © SmoothApps 2018 | Blog | Training | Twitter | LinkedIn | Facebook | NEW – Agilato Videos on YouTube 24
WHAT ARE THE MOST
VALUABLE QUESTIONS
WE COULD HAVE ASKED?
22. © SmoothApps 2018 | Blog | Training | Twitter | LinkedIn | Facebook | NEW – Agilato Videos on YouTube 25
WAS IT
VALUABLE?
23. © SmoothApps 2018 | Blog | Training | Twitter | LinkedIn | Facebook | NEW – Agilato Videos on YouTube 26
WAS IT
TIMELY?
24. © SmoothApps 2018 | Blog | Training | Twitter | LinkedIn | Facebook | NEW – Agilato Videos on YouTube 27
WAS IT
SUSTAINABLE?
25. © SmoothApps 2018 | Blog | Training | Twitter | LinkedIn | Facebook | NEW – Agilato Videos on YouTube 28
DELIVER
VALUE
SUSTAIN
VALUE
SUSTAIN
VALUE
CONCEIVE
VALUE
Was it valuable? Was it timely?
Was it sustainable?
26. © SmoothApps 2018 | Blog | Training | Twitter | LinkedIn | Facebook | NEW – Agilato Videos on YouTube 29
BUT HOW DO
WE KNOW?
27. © SmoothApps 2018 | Blog | Training | Twitter | LinkedIn | Facebook | NEW – Agilato Videos on YouTube 30
DELIVER
VALUE
SUSTAIN
VALUE
SUSTAIN
VALUE
CONCEIVE
VALUE
Was it valuable? Was it timely?
Was it sustainable?
28. © SmoothApps 2018 | Blog | Training | Twitter | LinkedIn | Facebook | NEW – Agilato Videos on YouTube 31
DELIVER
VALUE
SUSTAIN
VALUE
SUSTAIN
VALUE
CONCEIVE
VALUE
Was it valuable? Was it timely?
Was it sustainable?
29. © SmoothApps 2018 | Blog | Training | Twitter | LinkedIn | Facebook | NEW – Agilato Videos on YouTube 32
SUSTAINABLE
COMPETETIVE
ADVANTAGE
=Ev{CxDxS}
30. © SmoothApps 2018 | Blog | Training | Twitter | LinkedIn | Facebook | NEW – Agilato Videos on YouTube
GUT-BMgt
HIPPO-BMgt
33
EBMgt™EVIDENCE
31. © SmoothApps 2018 | Blog | Training | Twitter | LinkedIn | Facebook | NEW – Agilato Videos on YouTube
WHAT ARE THE
TOP 3 INDICATORS
FOR EACH KVA
IN YOUR CONTEXT…?
34
32. © SmoothApps 2018 | Blog | Training | Twitter | LinkedIn | Facebook | NEW – Agilato Videos on YouTube 35
TEAM VELOCITY
INDIVIDUAL VELOCITY
%-AGE INCREASE IN VELOCITY
%-AGE SPRINT COMMITMENT MET
DEFECT LEAKAGE RATIO
%-AGE ON-TIME DELIVERY
%-AGE ON-BUDGET DELIVERY
%-AGE ON-SCOPE DELIVERY
33. © SmoothApps 2018 | Blog | Training | Twitter | LinkedIn | Facebook | NEW – Agilato Videos on YouTube 36
“WHAT GETS MEASURED
GETS MANAGED”
-Peter Drucker
34. © SmoothApps 2018 | Blog | Training | Twitter | LinkedIn | Facebook | NEW – Agilato Videos on YouTube
ILLUSTRATIVE KVA’S / KPI’S SCRUM.ORG EBMgt ™
37
CurrentValue Ability to InnovateTime to Market
Installed
Version Index
Usage Index
Innovation
Rate
Defects
Release
Frequency
Release
Stabilization
Cycle Time
Revenue per
Employee
Employee
Satisfaction
Customer
Satisfaction
Product Cost
Ratio
1. CONCEIVE VALUE2. DELIVER VALUE3. SUSTAIN VALUE
35. © SmoothApps 2018 | Blog | Training | Twitter | LinkedIn | Facebook | NEW – Agilato Videos on YouTube 38
ELEVATE
EMPIRICISM
TO EXECUTIVES
E3
36. © SmoothApps 2018 | Blog | Training | Twitter | LinkedIn | Facebook | NEW – Agilato Videos on YouTube 39
SUSTAINABLE
COMPETETIVE
ADVANTAGE
E3 =Ev{CxDxS}
37. © SmoothApps 2018 | Blog | Training | Twitter | LinkedIn | Facebook | NEW – Agilato Videos on YouTube 40
WHAT MIGHT BE
THE TOP 3
OBJECTIONS…?
38. © SmoothApps 2018 | Blog | Training | Twitter | LinkedIn | Facebook | NEW – Agilato Videos on YouTube 41
1. CORRECTNESS
39. © SmoothApps 2018 | Blog | Training | Twitter | LinkedIn | Facebook | NEW – Agilato Videos on YouTube 42
2. CAUSALITY
40. © SmoothApps 2018 | Blog | Training | Twitter | LinkedIn | Facebook | NEW – Agilato Videos on YouTube 43
3. COMPLEXITY
41. © SmoothApps 2018 | Blog | Training | Twitter | LinkedIn | Facebook | NEW – Agilato Videos on YouTube 44
HOW CAN WE
MANAGE
THE 3 C’s
1.CORRECTNESS
2.CAUSALITY
3.COMPLEXITY
42. © SmoothApps 2018 | Blog | Training | Twitter | LinkedIn | Facebook | NEW – Agilato Videos on YouTube 45
SUSTAINABLE
COMPETETIVE
ADVANTAGE
E3 = Ev{CxDxS} + MC3
43. © SmoothApps 2018 | Blog | Training | Twitter | LinkedIn | Facebook | NEW – Agilato Videos on YouTube 46
SO NOW WE HAVE
KVA’S & KPI’S
44. © SmoothApps 2018 | Blog | Training | Twitter | LinkedIn | Facebook | NEW – Agilato Videos on YouTube 47
ARE THEY
LEADING
OR
LAGGING
45. © SmoothApps 2018 | Blog | Training | Twitter | LinkedIn | Facebook | NEW – Agilato Videos on YouTube 48
WHY BOTHER…?
46. © SmoothApps 2018 | Blog | Training | Twitter | LinkedIn | Facebook | NEW – Agilato Videos on YouTube 49
LEADING LAGGING
Usually…
Business outcome related
Easy to measure
Hard to influence
Usually…
Activity related
Hard to measure
Easy to influence
47. © SmoothApps 2018 | Blog | Training | Twitter | LinkedIn | Facebook | NEW – Agilato Videos on YouTube
Plot indicators on this spectrum…
50
LEADING LAGGING
CONCEIVE VALUE
DELIVER VALUE
SUSTAIN VALUE
48. © SmoothApps 2018 | Blog | Training | Twitter | LinkedIn | Facebook | NEW – Agilato Videos on YouTube
What’s the point of maximum leverage?
How would you influence it?
51
LEADING LAGGING
CONCEIVE VALUE
DELIVER VALUE
SUSTAIN VALUE
49. © SmoothApps 2018 | Blog | Training | Twitter | LinkedIn | Facebook | NEW – Agilato Videos on YouTube 52
LEADING LAGGING
CONCEIVE VALUE
DELIVER VALUE
SUSTAIN VALUE
What’s the ultimate lag indicator for
your product? Why?
50. © SmoothApps 2018 | Blog | Training | Twitter | LinkedIn | Facebook | NEW – Agilato Videos on YouTube
WILDLY IMPORTANT GOAL
Express your product’s ultimate lag indicator as a WIG…
• Increase / Decrease:
• From:
• To:
• By:
53
INDICATOR
CURRENT VALUE
TARGET VALUE
TARGET DATE
51. © SmoothApps 2018 | Blog | Training | Twitter | LinkedIn | Facebook | NEW – Agilato Videos on YouTube 54
VALUE BASED SCOREBOARD
Time
ULTIMATE LAG INDICATOR
LEADING INDICATORS
QUALITY ISSUES
Time
Time
CYCLE TIME
Time
TimeTime
Time
VALUE
TimeTime Time
ENGAGEMENT
Create a value
based scoreboard
52. © SmoothApps 2018 | Blog | Training | Twitter | LinkedIn | Facebook | NEW – Agilato Videos on YouTube 55
IMAGINE…
53. © SmoothApps 2018 | Blog | Training | Twitter | LinkedIn | Facebook | NEW – Agilato Videos on YouTube 56
YOU COULD TRAVEL
TO THE FUTURE…
54. © SmoothApps 2018 | Blog | Training | Twitter | LinkedIn | Facebook | NEW – Agilato Videos on YouTube 57
YOUR CURRENT COMPANY
IS THE POSTER-CHILD OF
BLOCK-BERRY-SPACE-MART
SYNDROME OF THE FUTURE
55. © SmoothApps 2018 | Blog | Training | Twitter | LinkedIn | Facebook | NEW – Agilato Videos on YouTube 58
HOW WOULD
YOU FEEL?
56. © SmoothApps 2018 | Blog | Training | Twitter | LinkedIn | Facebook | NEW – Agilato Videos on YouTube 59
WHAT WOULD YOU DO TODAY
TO CREATE A BETTER TOMORROW?
57. © SmoothApps 2018 | Blog | Training | Twitter | LinkedIn | Facebook | NEW – Agilato Videos on YouTube 60
WHAT MIGHT GET IN THE WAY?
58. © SmoothApps 2018 | Blog | Training | Twitter | LinkedIn | Facebook | NEW – Agilato Videos on YouTube
COMPLACENCE
61
CLARITY
CHOOSE WISELY!
EVIDENCE
59. © SmoothApps 2018 | Blog | Training | Twitter | LinkedIn | Facebook | NEW – Agilato Videos on YouTube 62
REGULARLY
INSPECT
VALUE
60. © SmoothApps 2018 | Blog | Training | Twitter | LinkedIn | Facebook | NEW – Agilato Videos on YouTube 63
USE WHATEVER
DELIVERY
FRAMEWORK
WORKS FOR YOU
61. © SmoothApps 2018 | Blog | Training | Twitter | LinkedIn | Facebook | NEW – Agilato Videos on YouTube 64
IN CASE
YOU USE
SCRUM…
62. © SmoothApps 2018 | Blog | Training | Twitter | LinkedIn | Facebook | NEW – Agilato Videos on YouTube
•Inspect your product scoreboard
•Learn
•Adapt your future
65
63. © SmoothApps 2018 | Blog | Training | Twitter | LinkedIn | Facebook | NEW – Agilato Videos on YouTube
GUT-BMgt
HIPPO-BMgt
Activity-BMgt
Output-BMgt
Efficiency-BMgt
Scope-Time-Budget-
BMgt
Guarantee-BMgt
66
EBMgt™
Effectiveness-BMgt
Outcome-BMgt
Value-BMgt
Adaptation-BMgt
Humility-BMgt
Curiosity-BMgt
Learning-BMgt
EVIDENCE
64. © SmoothApps 2018 | Blog | Training | Twitter | LinkedIn | Facebook | NEW – Agilato Videos on YouTube 67
ENABLE RIGOROUS, REGULAR VALUE DRIVEN GOVERNANCE
VALUE…
1. UNIFIES US (FRAMEWORKS POLARIZE US)
2. RESONATES WITH EXECUTIVES
3. ENABLES SUSTAINABLE COMPETETIVE ADVANTAGE
65. © SmoothApps 2018 | Blog | Training | Twitter | LinkedIn | Facebook | NEW – Agilato Videos on YouTube 68
SUSTAINABLE
COMPETETIVE
ADVANTAGE
E3 = Ev{CxDxS} + MC3
66. © SmoothApps 2018 | Blog | Training | Twitter | LinkedIn | Facebook | NEW – Agilato Videos on YouTube
APPLICATION
69
DELIVER
VALUE
SUSTAIN
VALUE
1. Incrementally develop your product
scoreboard.
1. Add one indicator every 30 days or less
2. Inspect every 30 days or less
2. If you use Scrum…
1. Inspect during each Sprint Review
2. Extract validated learning in Sprint Review and
Sprint Retrospective
3. Adapt your direction every 30 days or less!
• Backlog Refinement
• Release Planning
• Sprint Planning
67. © SmoothApps 2018 | Blog | Training | Twitter | LinkedIn | Facebook | NEW – Agilato Videos on YouTube 70
“ONLY THE
PARANOID
SURVIVE”
-Andy Groves
68. © SmoothApps 2018 | Blog | Training | Twitter | LinkedIn | Facebook | NEW – Agilato Videos on YouTube
LEARN MORE…
71
69. © SmoothApps 2018 | Blog | Training | Twitter | LinkedIn | Facebook | NEW – Agilato Videos on YouTube
1. What was the most
valuable insight from this
presentation?
2. How will you apply it to
achieve sustained
business Agility…?
3. What would you like to
learn more about?
Q&A / TAKE-AWAYS
72
MOST VALUABLE
INSIGHT
HOW YOU WILL
APPLY IT
WHAT YOU WILL
EXPLORE
70. © 1993-2017 Scrum.org, All Rights Reserved 73
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71. © 1993-2017 Scrum.org, All Rights Reserved 74
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