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Radhika Abde
Phone: (M) +91 8450971903 Email: Radhika.doiphode@gmail.com
OBJECTIVE
Seeking a role to work in a globally competitive environment on challenging assignments that shall yield the twin benefits of job
satisfaction and a steady-paced professional growth.
PROFESSIONAL HIGHILIGHTS
Young, energetic, ambitious and result oriented professional with over 8 years 3months of experience in IT.
Consistent work experience in Telecom Domain - Fulfillment for FTTx and Assurance and OSS Console and Inventory Management for
LTE Technologies.
Extended expertise in OSS, HP Suit of products for assurance, ETL, Pl/SQL Development, FLOW Design Tool, Agile Methodology,
OOAD and Release Management.
Hewlett Packard Enterprise-
 Working for highly ambitious Reliance JIO project based on LTE technology- at client site as a Technology Consultant for
HP Assurance Products for about 3 years. Once completely deployed Reliance 4G is estimated to be the second largest Telco in
the world in terms of coverage.
 Working on Implementation and Deployment of HP Unified Operations Console (HP UOC) and HP Unified Topology
Manager (HP UTM) for Reliance JIO.
 Worked on complex data Analysis, Modelling and Data transformations (ETL) through Pentaho BI Suite in Telecom
Inventory Data, alarm and ticketing Dash Board.
 Possessing first rate communication and collaboration skills to lead and work in concert with diverse groups effectively.
Tech Mahindra-
 Extensive Telecom experience spanning 5+ years in FTTX Fulfillment for BT performing varied roles –e2e Solution Designer,
Component Designer for Order Orchestration and developer and L3 Support.
 As a solution designer have an extensive experience in requirement gathering and analysis,UML Modelling using Rational
Software Architect while directly interacting with BT clients.
 Worked on Agile methodology to deliver business objectives in iteration cycles.
 Business process analysis, gathering & analyzing requirements and converting them into functional specification with data
details.
 Functional requirement analysis for process improvement and enhancements in the OSS system for, Preparing functional
specifications and end-user training. Design and Implementation of system interfaces, Test Support, Participating in User
Acceptance testing.
 Selected for CREATE SOLUTION DESIGN for BT training an extensive 3 months training program for Solution designers
while in Tech Mahindra.
EDUCATION
 MCA from University Of Pune, passed in 2008 with First Class
 Bachelor of Computer Science from S.R.M.T.University, Nanded, in 2004 with Distinction.
WORK HISTORY
Hewlett Packard Globalsoft Ltd. Bangalore
Lodha Luxuria, Thane
Radhika Abde
Phone: (M) +91 8450971903 Email: Radhika.doiphode@gmail.com
Telecom Assurance
Project: Reliance 4G
Client: Reliance Jio Infocomm (Aug’013-Till Date)
Designation: Technology Consultant
Duration: 34 months
Project Description-
Reliance 4G is an ambitious product based on LTE network for delivering high speed internet connectivity in India.
HP is a leading solutions provider for Telecom Assurance Domain.
The HP COTS products for Assurance includes-UTM,TeMIP,uCMDB,UCA,uSLAM,CEA and SQM applications. It is a one stop solution
for Fault, Performance, trouble ticket management and reporting
Unified Operations Console
HP UOC is a data visualization platform for Real time and Historic alarm and ticket data.
It acts a single page dashboard report for providing summarized reports of the entire network.
Key Deliverables-
 User Requirement analysis and configuration in UOC and OSSM
 Creating Dashboards and implementing the business logic for Alarm and Ticket data.
 Deployment and configurations, Maintenance for HP UOC, OSSM and HP UMB layers.
 Interaction with Product Teams and NOC users.
Unified Topology Manager
HP UTM application which acts as a Data integration platform for different application in the SNOC solution.
It collects and reconciles data coming from different sources i.e.Telecordia Granite Inventory-Physical and Logical Inventory,IDC for
Server inventory and transforms it as per the client system specifications and populates it in collectors for different applications in the OSS
domain like TeMIP, UCA, uCMDB, MyCOM, uSLAM, HP SM, etc. It synchronizes the data in source and target models in Full,
Incremental and delta on demand modes.
Key Deliverables:
 Working On-Site for Inventory Management for Assurance Products
 Requirement Gathering from Performance (Mycom), Trouble ticket (HP SM), Fault management system (HP Temip) and
UCA.
 Data Analysis and Reporting, Validation, Modelling, Transforming physical and logical inventory data as per the Assurance
System requirement.
 Data Transformation and Performance Optimization using Pentaho BI suite on large volumes of Telecom Inventory data.
 Understanding underlying Network architecture-wireless and wire line networks implemented in Inventory application-
Telecordia Granite(GI) and creating source model in XML formats for consuming and validating the physical and logical
inventory data.
 Creating and configuring UTM Collectors(GI,IDC) and Populators(uCMDB,uSLAM,MyCOM,UCA,etc).
 Creating documents and artifacts for Interface Control, release management, operation guides, etc.
Tech Mahindra Ltd. Bangalore
Open Reach NGA Solution Design (FTTP) (Dec’011 –Apr’013)
Designation: Asst.Solution Designer
Client: British Telecom.
Duration: 1.5 years
Project Description:
Generic Ethenet Access FTTP: - Generic Ethernet Access over Fibre to the Premises (GEA over FTTP) enables to offer
super-fast broadband services with speed up to 100 Mbps to business and residential customers over PON technology.
Lodha Luxuria, Thane
Radhika Abde
Phone: (M) +91 8450971903 Email: Radhika.doiphode@gmail.com
Gathering requirements from end user and providing end to end solutions for order fulfilment journey for FTTP Product
involving the components from OSS stack and adhering to Product Architecture.
Key Deliverables:
As and End to End Designer the key responsibilities are-
Requirement Gathering
 Initiate and drive discussions with business and cross-vendor technical delivery teams, portfolio and platform architects to
establish common understanding of the requirements and to identify and recommend potential solutions for products offered
by BT-FTTP, FVA, FIRS, etc.
 Business process analysis, gathering & analyzing requirements and converting them into functional specification with data
details.
 Functional requirement analysis for process improvement and enhancements in BSS/OSS system for extended areas and
creating functional specifications providing end-user training.
Design Deliverables
 Provide design deliverable attaining 95% RFT using agile methodology and Aligned to Business strategies, processes &
technologies as per eTOM Model and BSS/OSS standards.
 Design solutions adhering to BT’s architectural framework.
 Influencing and driving cross platform architectural decisions, designing interfaces between BSS/OSS and variety of network
components for fiber connectivity.
 Interface and API finalization for System integration with development teams to fulfill end-to-end business requirement.
 Enable the delivery of Static and Dynamic E2E design in line with ACF design standards, methods and tools, adhering to the
Matrix architecture.
End to End deliverables
 Organize and conduct walkthroughs, drive agreement / approvals / sign-offs for the designs.
 Accountable for reviews and providing assurance that component designs are fit for purpose and implemented effectively to
meet business requirements.
 Participating in User Acceptance testing.
 Interface with Development Team for helping them understand requirement from business point of view. Act as ready business
knowledge base for the team during entire development lifecycle.
 Perform System testing as a part of business process testing/ business validation testing/1st level of user acceptance testing/
validating test coverage/ validating system results.
 Specializes in the use of BT recommended tools like STORM, Borland etc
Baselining
 Creating Design Knowledge Bank for the entire OSS stack for FTTP product.
 Creating sequence, activity, interaction overview, use case and static diagrams using IBM Rational Software Architect.
 Creating documents providing a complete understanding of the entire product and interfaces.
Tech Mahindra Ltd., Mumbai
FLOW Service fulfilment & Jeopardy Management (Dec’09 –Nov ‘11)
Role: Design, Development, Support
Client: British Telecom.
Location: Mumbai, India.
Duration: 23 months
Project Description:
Flow as a mid-tier application interacts with various backend and front end systems like One Siebel for broadband provisioning of BT
Customers.
Been an integral part of ‘Flow Desktop’ MIS Tool which provides information related to the progress of the orders. The main highlights of
the project are:
 Web Based MIS system, useful for the tracking of the orders and generating the reports (automated and manual) for the business
analysts and the service management executives
Lodha Luxuria, Thane
Radhika Abde
Phone: (M) +91 8450971903 Email: Radhika.doiphode@gmail.com
 Involves multi processor, distributed system platform, with number of connected subsystems to interact with.It runs as n-tier
architecture to provide scalability across multiple servers
 There is separate integration layer consisting of the web server and generic messaging elements coupled with a separate
database layer. This enables each layer to be hosted on the most appropriate hardware, which can be readily optimised for
performance as it is performing discrete functions.
 Fully automated background processes written in java and PL/SQL running to consume the incoming data strings from the
upstream systems.
 Agile iterations for the progression of the project.
Key Deliverables:
Single Point of Contact for Design, Development and Support of Openreach Fulfillment stories.
Senior Project Member responsible for Quality Audits, Mentoring and Knowledge sharing within the team.
Design
 Gathering and Analyzing client requirements and for developing stead fast solutions to meet the customer requirements and
creating High level Design documents based on the requirements.
 Coordinating between the component designers and making developers understand the impact and the way forward to
implement the customer experience stories.
 Accountable for ballpark estimates for the requirements discussed and ensuring estimations using Function Point estimation
method.
Development
 Creating Low level design and Unit test cases for the requirement.
 Developing the PL/SQL code snippets for implementation of new requirements as per the Product architecture, optimization
techniques and scalability
 Implementing performance improvement measures.
Delivery & Support
 Tracking the product deliverables as per the end-to-end delivery timelines, testing environment and release.
 Preparing schedules for work, attending and chairing various conference calls, to track project status and management reviews
within the project.
 Providing support and training to testers and end users for IVVT and In-Life Issues.
 Ensure zero defect + on time deliveries.
 Follow the Agile methodology
 Ensure quick support activities for already deployed applications.
Tech Mahindra Ltd., Mumbai
SFW-OR Flow FTTC Development (Aug’08 –Nov ‘09)
Role: Development, Support
Client: British Telecom.
Location: Mumbai, India.
Duration: 17 months
Project Description:
FTTC –Fiber to the Cabinet and FTTP- Fiber to the Premises is a part of the NGA –Next Generation Access Program undertaken by BT.
 The Fiber based FTTC products aim at providing higher bandwidth to the end user compared to the earlier Copper based lines.
 FLOW is a part of the L2C phase of the order provisioning life cycle.
 It looks after the orchestration of all the components forming a part of the order fulfilment journey.
 Flow as a mid-tier application interacts with various backend and front end systems like One Siebel for broadband provisioning
of BT Customers.
 ‘FLOW Call Sequence Development Team’ basically defines the sequence for order fulfillment journey by interacting with
various backend and front end applications like One Siebel, BAL-Atlantis, etc.
Key Deliverables:
Lodha Luxuria, Thane
Radhika Abde
Phone: (M) +91 8450971903 Email: Radhika.doiphode@gmail.com
Following major responsibilities were carried out as part of development and support:
Development
 Preparing low level design, coding and unit test scripts.
 Execution of unit test scripts.
 Reviewing programs, low level design and unit test scripts.
 Accountable for Producing evaluation (requirement capturing) and FP estimates for requirements.
 Ensuring SQA for the aritifacts produced within a release or non release.
 Preparation of Monthly reports.
 Creating Burn down Charts.
 Ensuring that the documentation is as per the laid standards and guidelines using the appropriate tools and methodologies
 Mentoring Team Members.
 Conducting Knowledge Transfer sessions within the team.
Support
 Providing IVVT and In-Life Support
 Resolving incident cases dispatched by ASG team.
 Assiting ASG and Helpdesk team with their queries.
 Providing oncall support to onshore team.
 Preparing adhoc data reports requested by different teams.
 Monitoring system post and pre release.
 Daily monitoring of the system.
 Preparing Root Cause Analysis report for all priority one and priority 2 cases.
Technical Skills

Programming Languages: PL/SQL, ETL
Databases: Oracle 10g,H2
Operating Systems: Windows, Linux-Suse, UNIX
UI Technologies: HTML, XML, JavaScript,JSON
Tools/Applications: IBM Rational Software Architect 8.0.2,T.O.A.D 7.2,Edit Plus, MS-Office Suite, Sharepoint,
Pentaho BI Suite, WinSCP,Filezilla, Putty, SQL Developer, DB Visualizer
Quality Assurance: HP- Quality Center
Configuration Management: Tortoise Sub Version, Change Synergy
Telecom Fulfillment: FLOW
Telecom Assurance: HP UOC, HP UTM, OSSM, UMB,
BT Tools and Applications: BT Wiki, STORM, SharePoint
TRAININGS
⇒ HP UOC Product Training from HP
⇒ HP UTM Internal Training Programs
⇒ Create Solution Designers for BT(Extensive training program for 3 months)
⇒ UML 2.0(Company internal Training)
⇒ AGILE Overview and Implementation(Company internal Training)
⇒ Tech Mahindra internal training program.
⇒ Gone through JAVASCRIPT, XML training (ESG).
⇒ Training program for Rational Rose.
Lodha Luxuria, Thane
Radhika Abde
Phone: (M) +91 8450971903 Email: Radhika.doiphode@gmail.com
⇒ Associated with Zensar academic initiative program during Masters.
PERSONAL DETAILS
Date of Birth: 14/05/1984
Languages: English, Hindi, Marathi.
Passport No: Available
* * * * *
Lodha Luxuria, Thane
Radhika Abde
Phone: (M) +91 8450971903 Email: Radhika.doiphode@gmail.com
⇒ Associated with Zensar academic initiative program during Masters.
PERSONAL DETAILS
Date of Birth: 14/05/1984
Languages: English, Hindi, Marathi.
Passport No: Available
* * * * *
Lodha Luxuria, Thane

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Radhika abde 8 yrs exp-telecom domain

  • 1. Radhika Abde Phone: (M) +91 8450971903 Email: Radhika.doiphode@gmail.com OBJECTIVE Seeking a role to work in a globally competitive environment on challenging assignments that shall yield the twin benefits of job satisfaction and a steady-paced professional growth. PROFESSIONAL HIGHILIGHTS Young, energetic, ambitious and result oriented professional with over 8 years 3months of experience in IT. Consistent work experience in Telecom Domain - Fulfillment for FTTx and Assurance and OSS Console and Inventory Management for LTE Technologies. Extended expertise in OSS, HP Suit of products for assurance, ETL, Pl/SQL Development, FLOW Design Tool, Agile Methodology, OOAD and Release Management. Hewlett Packard Enterprise-  Working for highly ambitious Reliance JIO project based on LTE technology- at client site as a Technology Consultant for HP Assurance Products for about 3 years. Once completely deployed Reliance 4G is estimated to be the second largest Telco in the world in terms of coverage.  Working on Implementation and Deployment of HP Unified Operations Console (HP UOC) and HP Unified Topology Manager (HP UTM) for Reliance JIO.  Worked on complex data Analysis, Modelling and Data transformations (ETL) through Pentaho BI Suite in Telecom Inventory Data, alarm and ticketing Dash Board.  Possessing first rate communication and collaboration skills to lead and work in concert with diverse groups effectively. Tech Mahindra-  Extensive Telecom experience spanning 5+ years in FTTX Fulfillment for BT performing varied roles –e2e Solution Designer, Component Designer for Order Orchestration and developer and L3 Support.  As a solution designer have an extensive experience in requirement gathering and analysis,UML Modelling using Rational Software Architect while directly interacting with BT clients.  Worked on Agile methodology to deliver business objectives in iteration cycles.  Business process analysis, gathering & analyzing requirements and converting them into functional specification with data details.  Functional requirement analysis for process improvement and enhancements in the OSS system for, Preparing functional specifications and end-user training. Design and Implementation of system interfaces, Test Support, Participating in User Acceptance testing.  Selected for CREATE SOLUTION DESIGN for BT training an extensive 3 months training program for Solution designers while in Tech Mahindra. EDUCATION  MCA from University Of Pune, passed in 2008 with First Class  Bachelor of Computer Science from S.R.M.T.University, Nanded, in 2004 with Distinction. WORK HISTORY Hewlett Packard Globalsoft Ltd. Bangalore Lodha Luxuria, Thane
  • 2. Radhika Abde Phone: (M) +91 8450971903 Email: Radhika.doiphode@gmail.com Telecom Assurance Project: Reliance 4G Client: Reliance Jio Infocomm (Aug’013-Till Date) Designation: Technology Consultant Duration: 34 months Project Description- Reliance 4G is an ambitious product based on LTE network for delivering high speed internet connectivity in India. HP is a leading solutions provider for Telecom Assurance Domain. The HP COTS products for Assurance includes-UTM,TeMIP,uCMDB,UCA,uSLAM,CEA and SQM applications. It is a one stop solution for Fault, Performance, trouble ticket management and reporting Unified Operations Console HP UOC is a data visualization platform for Real time and Historic alarm and ticket data. It acts a single page dashboard report for providing summarized reports of the entire network. Key Deliverables-  User Requirement analysis and configuration in UOC and OSSM  Creating Dashboards and implementing the business logic for Alarm and Ticket data.  Deployment and configurations, Maintenance for HP UOC, OSSM and HP UMB layers.  Interaction with Product Teams and NOC users. Unified Topology Manager HP UTM application which acts as a Data integration platform for different application in the SNOC solution. It collects and reconciles data coming from different sources i.e.Telecordia Granite Inventory-Physical and Logical Inventory,IDC for Server inventory and transforms it as per the client system specifications and populates it in collectors for different applications in the OSS domain like TeMIP, UCA, uCMDB, MyCOM, uSLAM, HP SM, etc. It synchronizes the data in source and target models in Full, Incremental and delta on demand modes. Key Deliverables:  Working On-Site for Inventory Management for Assurance Products  Requirement Gathering from Performance (Mycom), Trouble ticket (HP SM), Fault management system (HP Temip) and UCA.  Data Analysis and Reporting, Validation, Modelling, Transforming physical and logical inventory data as per the Assurance System requirement.  Data Transformation and Performance Optimization using Pentaho BI suite on large volumes of Telecom Inventory data.  Understanding underlying Network architecture-wireless and wire line networks implemented in Inventory application- Telecordia Granite(GI) and creating source model in XML formats for consuming and validating the physical and logical inventory data.  Creating and configuring UTM Collectors(GI,IDC) and Populators(uCMDB,uSLAM,MyCOM,UCA,etc).  Creating documents and artifacts for Interface Control, release management, operation guides, etc. Tech Mahindra Ltd. Bangalore Open Reach NGA Solution Design (FTTP) (Dec’011 –Apr’013) Designation: Asst.Solution Designer Client: British Telecom. Duration: 1.5 years Project Description: Generic Ethenet Access FTTP: - Generic Ethernet Access over Fibre to the Premises (GEA over FTTP) enables to offer super-fast broadband services with speed up to 100 Mbps to business and residential customers over PON technology. Lodha Luxuria, Thane
  • 3. Radhika Abde Phone: (M) +91 8450971903 Email: Radhika.doiphode@gmail.com Gathering requirements from end user and providing end to end solutions for order fulfilment journey for FTTP Product involving the components from OSS stack and adhering to Product Architecture. Key Deliverables: As and End to End Designer the key responsibilities are- Requirement Gathering  Initiate and drive discussions with business and cross-vendor technical delivery teams, portfolio and platform architects to establish common understanding of the requirements and to identify and recommend potential solutions for products offered by BT-FTTP, FVA, FIRS, etc.  Business process analysis, gathering & analyzing requirements and converting them into functional specification with data details.  Functional requirement analysis for process improvement and enhancements in BSS/OSS system for extended areas and creating functional specifications providing end-user training. Design Deliverables  Provide design deliverable attaining 95% RFT using agile methodology and Aligned to Business strategies, processes & technologies as per eTOM Model and BSS/OSS standards.  Design solutions adhering to BT’s architectural framework.  Influencing and driving cross platform architectural decisions, designing interfaces between BSS/OSS and variety of network components for fiber connectivity.  Interface and API finalization for System integration with development teams to fulfill end-to-end business requirement.  Enable the delivery of Static and Dynamic E2E design in line with ACF design standards, methods and tools, adhering to the Matrix architecture. End to End deliverables  Organize and conduct walkthroughs, drive agreement / approvals / sign-offs for the designs.  Accountable for reviews and providing assurance that component designs are fit for purpose and implemented effectively to meet business requirements.  Participating in User Acceptance testing.  Interface with Development Team for helping them understand requirement from business point of view. Act as ready business knowledge base for the team during entire development lifecycle.  Perform System testing as a part of business process testing/ business validation testing/1st level of user acceptance testing/ validating test coverage/ validating system results.  Specializes in the use of BT recommended tools like STORM, Borland etc Baselining  Creating Design Knowledge Bank for the entire OSS stack for FTTP product.  Creating sequence, activity, interaction overview, use case and static diagrams using IBM Rational Software Architect.  Creating documents providing a complete understanding of the entire product and interfaces. Tech Mahindra Ltd., Mumbai FLOW Service fulfilment & Jeopardy Management (Dec’09 –Nov ‘11) Role: Design, Development, Support Client: British Telecom. Location: Mumbai, India. Duration: 23 months Project Description: Flow as a mid-tier application interacts with various backend and front end systems like One Siebel for broadband provisioning of BT Customers. Been an integral part of ‘Flow Desktop’ MIS Tool which provides information related to the progress of the orders. The main highlights of the project are:  Web Based MIS system, useful for the tracking of the orders and generating the reports (automated and manual) for the business analysts and the service management executives Lodha Luxuria, Thane
  • 4. Radhika Abde Phone: (M) +91 8450971903 Email: Radhika.doiphode@gmail.com  Involves multi processor, distributed system platform, with number of connected subsystems to interact with.It runs as n-tier architecture to provide scalability across multiple servers  There is separate integration layer consisting of the web server and generic messaging elements coupled with a separate database layer. This enables each layer to be hosted on the most appropriate hardware, which can be readily optimised for performance as it is performing discrete functions.  Fully automated background processes written in java and PL/SQL running to consume the incoming data strings from the upstream systems.  Agile iterations for the progression of the project. Key Deliverables: Single Point of Contact for Design, Development and Support of Openreach Fulfillment stories. Senior Project Member responsible for Quality Audits, Mentoring and Knowledge sharing within the team. Design  Gathering and Analyzing client requirements and for developing stead fast solutions to meet the customer requirements and creating High level Design documents based on the requirements.  Coordinating between the component designers and making developers understand the impact and the way forward to implement the customer experience stories.  Accountable for ballpark estimates for the requirements discussed and ensuring estimations using Function Point estimation method. Development  Creating Low level design and Unit test cases for the requirement.  Developing the PL/SQL code snippets for implementation of new requirements as per the Product architecture, optimization techniques and scalability  Implementing performance improvement measures. Delivery & Support  Tracking the product deliverables as per the end-to-end delivery timelines, testing environment and release.  Preparing schedules for work, attending and chairing various conference calls, to track project status and management reviews within the project.  Providing support and training to testers and end users for IVVT and In-Life Issues.  Ensure zero defect + on time deliveries.  Follow the Agile methodology  Ensure quick support activities for already deployed applications. Tech Mahindra Ltd., Mumbai SFW-OR Flow FTTC Development (Aug’08 –Nov ‘09) Role: Development, Support Client: British Telecom. Location: Mumbai, India. Duration: 17 months Project Description: FTTC –Fiber to the Cabinet and FTTP- Fiber to the Premises is a part of the NGA –Next Generation Access Program undertaken by BT.  The Fiber based FTTC products aim at providing higher bandwidth to the end user compared to the earlier Copper based lines.  FLOW is a part of the L2C phase of the order provisioning life cycle.  It looks after the orchestration of all the components forming a part of the order fulfilment journey.  Flow as a mid-tier application interacts with various backend and front end systems like One Siebel for broadband provisioning of BT Customers.  ‘FLOW Call Sequence Development Team’ basically defines the sequence for order fulfillment journey by interacting with various backend and front end applications like One Siebel, BAL-Atlantis, etc. Key Deliverables: Lodha Luxuria, Thane
  • 5. Radhika Abde Phone: (M) +91 8450971903 Email: Radhika.doiphode@gmail.com Following major responsibilities were carried out as part of development and support: Development  Preparing low level design, coding and unit test scripts.  Execution of unit test scripts.  Reviewing programs, low level design and unit test scripts.  Accountable for Producing evaluation (requirement capturing) and FP estimates for requirements.  Ensuring SQA for the aritifacts produced within a release or non release.  Preparation of Monthly reports.  Creating Burn down Charts.  Ensuring that the documentation is as per the laid standards and guidelines using the appropriate tools and methodologies  Mentoring Team Members.  Conducting Knowledge Transfer sessions within the team. Support  Providing IVVT and In-Life Support  Resolving incident cases dispatched by ASG team.  Assiting ASG and Helpdesk team with their queries.  Providing oncall support to onshore team.  Preparing adhoc data reports requested by different teams.  Monitoring system post and pre release.  Daily monitoring of the system.  Preparing Root Cause Analysis report for all priority one and priority 2 cases. Technical Skills  Programming Languages: PL/SQL, ETL Databases: Oracle 10g,H2 Operating Systems: Windows, Linux-Suse, UNIX UI Technologies: HTML, XML, JavaScript,JSON Tools/Applications: IBM Rational Software Architect 8.0.2,T.O.A.D 7.2,Edit Plus, MS-Office Suite, Sharepoint, Pentaho BI Suite, WinSCP,Filezilla, Putty, SQL Developer, DB Visualizer Quality Assurance: HP- Quality Center Configuration Management: Tortoise Sub Version, Change Synergy Telecom Fulfillment: FLOW Telecom Assurance: HP UOC, HP UTM, OSSM, UMB, BT Tools and Applications: BT Wiki, STORM, SharePoint TRAININGS ⇒ HP UOC Product Training from HP ⇒ HP UTM Internal Training Programs ⇒ Create Solution Designers for BT(Extensive training program for 3 months) ⇒ UML 2.0(Company internal Training) ⇒ AGILE Overview and Implementation(Company internal Training) ⇒ Tech Mahindra internal training program. ⇒ Gone through JAVASCRIPT, XML training (ESG). ⇒ Training program for Rational Rose. Lodha Luxuria, Thane
  • 6. Radhika Abde Phone: (M) +91 8450971903 Email: Radhika.doiphode@gmail.com ⇒ Associated with Zensar academic initiative program during Masters. PERSONAL DETAILS Date of Birth: 14/05/1984 Languages: English, Hindi, Marathi. Passport No: Available * * * * * Lodha Luxuria, Thane
  • 7. Radhika Abde Phone: (M) +91 8450971903 Email: Radhika.doiphode@gmail.com ⇒ Associated with Zensar academic initiative program during Masters. PERSONAL DETAILS Date of Birth: 14/05/1984 Languages: English, Hindi, Marathi. Passport No: Available * * * * * Lodha Luxuria, Thane