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lu-agile-services.pdf
1.
Agile at Scale How
to scale agile working to the next level. September, 2019
2.
2 © 2019 Deloitte
Tax & Consulting Table of Content Agile is the new default Agile at scale Our approach Get in touch What we offer
3.
3 © 2019 Deloitte
Tax & Consulting Agile is the new default way of working
4.
4 © 2019 Deloitte
Tax & Consulting A new mindset for your organization – based on common values and principles – to achieve better outcomes. What is agile working? Key success factors are The goal is to produce the best possible outcomes for your customers Coach your leaders to embrace servant leadership and to apply and teach the lean-agile mindset Unlock the motivation of your knowledge workers by providing autonomy through empowerment and trust as well as purpose for your teams Focus on quality and continuous improvement by optimising your organisation and its processes as a whole utilising system thinking Ensure that your teams can produce value continuously and sustainably, by limiting work in progress and making it visible
5.
5 © 2019 Deloitte
Tax & Consulting Organisations struggle to keep up and are adopting new ways of working. Why are organisations adopting Agile? • Multi-year transformation and project delivery approaches involving big bang, waterfall and heavyweight/rigid governance processes, where decisions are slow and made by committee • Organisational complexity created by traditional component delivery models that results in functional silos, handoffs and waste • Long lead times for planning and funding impacting the ability to quickly respond to changing customer needs Slow speed to market • Disruption from global innovators competing in new ways, targeting niche and lucrative segments that previously sat within the domain of incumbents • Technology is evolving rapidly, lowering the barriers to entry and enabling smaller players to compete at scale • New opportunities requiring capabilities to innovate and experiment in order to rapidly achieve product/market fit Increasing competitive pressures • Leadership with a command and control management style discourages innovation, creativity and the adoption of new work practices for continuous improvement • Hierarchical organisational models take accountability away from employees and create a lack of trust • Static delivery ecosystems that are unable to adapt or improve inevitably reduce employee engagement due to frustration and lack of impact/progress Low employee engagement • Customer experience is a key competitive differentiator, however traditional delivery methods lack customer focus and limit the ability to generate fast feedback loops • Hierarchical organisational models reinforce bureaucracy and a focus on processes or status, rather than customer outcomes • Traditional delivery of understanding of customer needs and demands does not take into account human centred design thinking and customer research/insights Lack of value and poor customer outcomes
6.
6 © 2019 Deloitte
Tax & Consulting Agile at scale
7.
7 © 2019 Deloitte
Tax & Consulting As organisations adopt Agile beyond IT and for complex initiatives, team-level Agile is still great—but no longer sufficient on its own. Organisations should avoid scaling Agile as long as possible, but once the Rubicon is reached they should cross it swiftly with a proven framework and experienced guides.
8.
8 © 2019 Deloitte
Tax & Consulting There are different signals … When should you scale by adopting a framework? When you need a common approach for all teams in your organisation to benefit from synergies and improved collaboration as everyone speaks the same language When you have to coordinate solution development across multiple Agile teams, especially considering aspects like end-to-end integration and testing When you want to extend Agile beyond your IT organisation to advance towards enterprise agility or shift from a project to a product approach When you want to accelerate your organisation’s Agile transformation and you do not have to reinvent the wheel, a framework will help you focus on the most challenging aspects of change When you have reached a point where traditional funding processes hinder value delivery and you plan to transition to the funding of value streams and lean budgets When – last but not least important – your organisation has to comply with regulation and industry standards, frameworks provide guidance and best practices
9.
9 © 2019 Deloitte
Tax & Consulting SAFe is a mature and proven framework, providing end-to-end tools and practices to scale Agile for programs and the enterprise. What is SAFe? Team Level – Foundation for Agile Delivery Program Level – Alignment and Cadence for Scrum Teams Portfolio Level – Strategy Execution for the Enterprise Sprint Portfolio Backlog Program Backlog Team Backlog Epics Features Stories Sprint Sprint Sprint Sprint 2-3 weeks 8-12 weeks Portfolio Kanban and Planning Horizons Scrum SAFe … Team A Team B Team C Program Increment Features ready for release 1 Scrum Team n Scrum Teams Agile Release Train (ART) n ARTs The key layers of SAFe SAFe can look complex at first glance – but it can be distilled down to three core layers, which enable the successful scaling of Agile SAFe ensures alignment while enabling autonomy and decentralised decision-making on each layer within defined guardrails and with a common delivery cadence SAFe provides a complete toolkit for organisations implementing Agile – especially for organisations where multiple Agile teams need to work together to deliver solutions
10.
10 © 2019 Deloitte
Tax & Consulting SAFe is the leading framework for the scaling of Agile and there are good reasons for this. Why do we think SAFe is right for you? SAFe combines Agile, Lean and DevOps into a holistic framework 1 It is already used by many organisations across industries, including financial services, technology, automotive, aerospace, aviation and the public sector 2 Combines the necessary theoretical underpinning with tools and best practices 3 SAFe comes with an implementation roadmap that has been proven to support a successful rollout of SAFe in organisations 4 Provides a structured training program to support the adoption of SAFe 5
11.
11 © 2019 Deloitte
Tax & Consulting Our approach
12.
12 © 2019 Deloitte
Tax & Consulting It is all about the outcome. Our way of working. People centric Training and coaching for your leaders and teams Collaborative Working with you to tailor the framework to your specific needs Incremental Generating quick wins is key for any successful transformation Accelerated Using the SAFe implementation roadmap as a starting point for faster results Holistic Considering your context to help you maximise value
13.
13 © 2019 Deloitte
Tax & Consulting What we offer
14.
14 © 2019 Deloitte
Tax & Consulting Our value proposition. Why Deloitte. We know Agile Deloitte uses its Agile expertise to help clients in a wide range of industries to achieve better outcomes We know your Industry We have deep knowledge of your industry and its unique challenges. We know Technology Deloitte is a leaderin applying new technologies to help you transform the way you work We have the Ecosystem We are part of a global network of Agile practitioners and partners
15.
15 © 2019 Deloitte
Tax & Consulting From an assessment of existing Agile practices to training and coaching and implementation consulting. We can help you scale. We assess your current practices and maturity across software engineering, product development, architecture and your organisation’s agility. We offer workshops and simulations on the new way of working from executive workshops, to value stream analysis and DevOps. Discover Our certified SAFe Program Consultants will guide you along the SAFe implementation roadmap. Our trainers facilitate SAFe courses with certifications: • Leading SAFe • SAFe for Teams • SAFe Product Owner/Product Manager • SAFe Scrum Master • SAFe Advanced Scrum Master • SAFe for Architects • SAFe DevOps • SAFe for Government • SAFe Lean Portfolio Management Implement Our coaches support your leaders and teams not only during the transition, but also during the sustain and improvement phase. Once you have reached a level where you want to extend your practices, we will provide guidance and training e.g. when you add a layer of SAFe or just want to implement Agile tooling. Sustain & Improve
16.
16 © 2019 Deloitte
Tax & Consulting Get in touch
17.
17 © 2019 Deloitte
Tax & Consulting We’re looking forward to working with you Ready to scale? Patrick Laurent Partner Technology & Innovation Leader palaurent@deloitte.lu Georges Wantz Managing Director Technology & Architecture gwantz@deloitte.lu Dr. Marc Sniukas Director Innovation msniukas@deloitte.lu Joachim Sammer Enterprise Agile Coach SAFe Program Consultant jsammer@deloitte.lu
18.
Deloitte refers to
one or more of Deloitte Touche Tohmatsu Limited (“DTTL”), its global network of member firms and their related entities. DTTL (also referred to as “Deloitte Global”) and each of its member firms are legally separate and independent entities. DTTL does not provide services to clients. Please see www.deloitte.com/about to learn more. Deloitte is a leading global provider of audit and assurance, consulting, financial advisory, risk advisory, tax and related services. Our network of member firms in more than 150 countries and territories serves four out of five Fortune Global 500® companies. Learn how Deloitte’s approximately 286,000 people make an impact that matters at www.deloitte.com. This communication contains general information only, and none of Deloitte Touche Tohmatsu Limited, its member firms or their related entities (collectively, the “Deloitte network”) is, by means of this communication, rendering professional advice or services. Before making any decision or taking any action that may affect your finances or your business, you should consult a qualified professional adviser. No entity in the Deloitte network shall be responsible for any loss whatsoever sustained by any person who relies on this communication. © 2019 Deloitte Tax & Consulting Designed and produced by Marcom at Deloitte Luxembourg
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