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Social mobilization
Rafael Rubio
Social mobilization

“¡Ok! Have convinced me. Now, get out
there and put pressure on my”

President Franklin D. Roosevelt
guau@dogcomunicacion.com
Tlf: +34 91 57 57 755

20
Social mobilization
Public Opinion and Sensibilization
“Ten people who speak make more noise than
ten thousand silent”

Napoleon Bonaparte
Social mobilization
Mass access to ICT through internet has
changed the social mobilization processes.

Conventional
Mobilization

Unconventional
Mobilization
Social mobilization
New volunteer
Less faithful
More demanding
Punctual
collaborations
Individualistic

VOLATILITY
Social mobilization

SLACKER

Doing something
in support of an
issue or cause that
requires minimal
personal effort.

Term coined by
Dwight Ozard
and Fred Clark
in 1995
Social mobilization : Unconventional
Send a
tweet=
attend a
sit-in

Social Media
allow us to
learn about
more issues
than ever
before

But it can
achieve the
goal another
way by
spreading the
awareness of
the issue

Slacktivist
can build
awareness of
an issue
overnight.
Social mobilization : Unconventional
How many
signatures
can a single
person with
a petition
get?

The whole
worldcan
sign an
online
petition

New anticorruption
laws are now in
the works
Social mobilization : Unconventional
The Slacktivist have probabilities of: Be propitious to solicit
donations. Be volunteer and be part of an event. Encourage others to
sign a petition or contacting with a politician.

The 59% of
people say
that the
internet has
had a major
impact on the
ability to get
individuals
together to
make social
change

Red Cross raised
$20 million in 5
days after the
Haiti earthquake
through text
message
donations. 10,000
texts per second.
Social mobilization : Unconventional
The 85% of
Twitter
users are
group
participants

The 80% and the
59% of internet
users participate
in groups,
compared with
56% of noninternet users.

During the
SOPA blackout,
3,9 million
SOPA-related
tweets were
sent out
Social mobilization : Unconventional

Participated
in a shortterm boycott.

Turned off
your power
for an hour

Bought a
product
because they
will donate a
portion of
proceeds to
charity.

You are
wearing an
awareness
bracelet

Put a
magnetic
ribbon in
your car

Donated
through text
message
Social mobilization : Unconventional
Difficulty:
Spectacularity

ACTIONS

1

2

Massive
mobilization

Impact
Mobilization

Objectives

Media
attention

Social
Support

Bandwagon
effect

Effect
Motivator
Social mobilization : Unconventional
ADVANTAGES

Unconventional Mobilization

Clarity

Creation
Social

Greater
mobilization

DISADVANTAGES

Objective
Media and social
impact

Fame:
FOAM EFFECT

Success
In simplicity
Social mobilization : Unconventional
Social mobilization : Conventional

Conventional Mobilization

Time
Continuity

No a single
action

implication
institutions
and people

interests
Social mobilization : Conventional
SOCIAL COMPROMISE

Informed

Combine exigency
through
clear tasks, concrete
and useful.

Broad social
base

Motivated

TRANSMIT THE MESSAGE IN CIRCLES OF
TRUST. Very effective. Volunteers
indispensable.
Social mobilization : Conventional

Planning a campaign:
More than 200 non-violent activities
Graphic content
Start with hits for useless they are
Do not forget side effects
Seize / find excuses: Visibility, BBDD, Leaders.
Explain the failures: Exploit the successes
Social mobilization : Conventional
Trabajadores socios donantes

ACTORS

voluntarios habituales colaboradores
ocasionales ciberactivistas
simpatizantes interesados público
general…
Only a few:

Part of the team
Treatment: trust and
transparency
Informed with priority
Formation
Mobilizers
PROTAGONIST
Social mobilization

Effect grassroot: feeling thermometer, leaders location,
volunteer coordination, information distribution, quick
answers.

guau@dogcomunicacion.com
Tlf: +34 91 57 57 755
Social mobilization : Conventional

Social networks
Collaborative working groups
Newsletter
Mailing List and SMS
Blogs
Petitions and Surveys
Personal impact calculators
Videos
Individual Stories
Campaign Execution:
Steps:
Define the goal

2.

Identify the recipients

3.
4.

Define the media

5.

Creates the web

6.

Promote Yourself

7.

Keep updated page

8.

Reports the successes

Personal
relation, massive
and personalized

Centers the message

9.

Online campaign

1.

Appreciates the support

10. Communicate the results
guau@dogcomunicacion.com
Tlf: +34 91 57 57 755

Organize
actuation

Keep people
informed

Raise funds
Social mobilization : Conventional
Actors + tools + Plan

Social Networks
Social Action Machine

involve
actors
through tools

Identity

Knowledge
Contact
Motivation
Social mobilization : Conventional

Depends on time
Of the simplicity of the message: The
more simpler the message, more easier to
bet on social mobilization.
Suspect if you are first
Revises the existing
Social mobilization : Conventional

Having a great plan, a plan, a
tactic and procedures.
Take the initiative, avoid being
reactive.
“I must hurry. I’m their leader and
they have left” (New Yorker)
Social mobilization : Conventional
Engagement Pyramid
Social mobilization : Conventional

1. Run away from conspiracies.
2. Avoid Interposed Groups : Nothing is hidden that
will not be rebelled
3. clear identity
4. Social base: Power citizen and institutional .
Social mobilization : Conventional

Allows social networks:

Define them
Feeling proud of being behind
Share stories

THAT IS TO BE PART OF HISTORY!

guau@dogcomunicacion.com
Tlf: +34 91 57 57 755
Social mobilization : Conventional
Pyramid of compromise / community management

Connection

Working on
BBDD
Search
"influentials"

Exploit events or
excuses to create
community
Build on groups or
build groups

SOMETHING ABOUT TO TALK!
guau@dogcomunicacion.com
Tlf: +34 91 57 57 755

1. Bases, personal
networks,
affected
2. Stick with
friends
3. General public
4. Active
Participation in
active platforms
Social mobilization : Conventional
Pyramid of compromise
In relation to the conversation, the contents
serving:

Conversation

PERSONALIZATION

Society of care: SHOW
Care society demands
information sexier than ever.
Easy and attractive become
Speaker: Communication causes
reaction . Amplification.
The symbolic and graph eat the
conceptual.
Is achieved media attention.
Social mobilization : Conventional
Pyramid of compromise
-Making life easier with applications
-Maximizing activity of volunteers
-Cooperation, healthy competition.
ACTION
Goals and achievements
-Abundance of materials and SGC (Self
Generated Content) Campaign 1 to 1
Involving
different actors
but not all at
once
People capable of
reacting

Motivations
different from
the usual
Social mobilization : Conventional
Pyramid of compromise
Finally :

INFLUENCE

Community grows
and the level of
compromise

COMPROMISE

Acquires
its own
life

The new communication, bets on
Personal Communications

Risk

Act
differentl
y than
desired

They want to be
players (Listen)

5% de la
población

Two levels:
Organization / volunteers
Volunteers / legislators
(Public Opinion)
Social mobilization : Conventional

Excess tools
Define use
Result: Machine of
policy action

The secret
Integrated into a
platform
Conclusions
1

3

2

Create
social
networks
is matter
of time

Coherence,
Constancy
and
stability

6

5

4
Facilitate
talk about
us

Integration
and
coordination
of their
parts

Taking
people
seriously

Participate in
the
conversation
with them.
www.dogcomunicacion.com

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Social Mobilization Tactics

  • 2. Social mobilization “¡Ok! Have convinced me. Now, get out there and put pressure on my” President Franklin D. Roosevelt guau@dogcomunicacion.com Tlf: +34 91 57 57 755 20
  • 4. Public Opinion and Sensibilization “Ten people who speak make more noise than ten thousand silent” Napoleon Bonaparte
  • 5. Social mobilization Mass access to ICT through internet has changed the social mobilization processes. Conventional Mobilization Unconventional Mobilization
  • 6. Social mobilization New volunteer Less faithful More demanding Punctual collaborations Individualistic VOLATILITY
  • 7. Social mobilization SLACKER Doing something in support of an issue or cause that requires minimal personal effort. Term coined by Dwight Ozard and Fred Clark in 1995
  • 8. Social mobilization : Unconventional Send a tweet= attend a sit-in Social Media allow us to learn about more issues than ever before But it can achieve the goal another way by spreading the awareness of the issue Slacktivist can build awareness of an issue overnight.
  • 9. Social mobilization : Unconventional How many signatures can a single person with a petition get? The whole worldcan sign an online petition New anticorruption laws are now in the works
  • 10. Social mobilization : Unconventional The Slacktivist have probabilities of: Be propitious to solicit donations. Be volunteer and be part of an event. Encourage others to sign a petition or contacting with a politician. The 59% of people say that the internet has had a major impact on the ability to get individuals together to make social change Red Cross raised $20 million in 5 days after the Haiti earthquake through text message donations. 10,000 texts per second.
  • 11. Social mobilization : Unconventional The 85% of Twitter users are group participants The 80% and the 59% of internet users participate in groups, compared with 56% of noninternet users. During the SOPA blackout, 3,9 million SOPA-related tweets were sent out
  • 12. Social mobilization : Unconventional Participated in a shortterm boycott. Turned off your power for an hour Bought a product because they will donate a portion of proceeds to charity. You are wearing an awareness bracelet Put a magnetic ribbon in your car Donated through text message
  • 13. Social mobilization : Unconventional Difficulty: Spectacularity ACTIONS 1 2 Massive mobilization Impact Mobilization Objectives Media attention Social Support Bandwagon effect Effect Motivator
  • 14. Social mobilization : Unconventional ADVANTAGES Unconventional Mobilization Clarity Creation Social Greater mobilization DISADVANTAGES Objective Media and social impact Fame: FOAM EFFECT Success In simplicity
  • 15. Social mobilization : Unconventional
  • 16. Social mobilization : Conventional Conventional Mobilization Time Continuity No a single action implication institutions and people interests
  • 17. Social mobilization : Conventional SOCIAL COMPROMISE Informed Combine exigency through clear tasks, concrete and useful. Broad social base Motivated TRANSMIT THE MESSAGE IN CIRCLES OF TRUST. Very effective. Volunteers indispensable.
  • 18. Social mobilization : Conventional Planning a campaign: More than 200 non-violent activities Graphic content Start with hits for useless they are Do not forget side effects Seize / find excuses: Visibility, BBDD, Leaders. Explain the failures: Exploit the successes
  • 19. Social mobilization : Conventional Trabajadores socios donantes ACTORS voluntarios habituales colaboradores ocasionales ciberactivistas simpatizantes interesados público general… Only a few: Part of the team Treatment: trust and transparency Informed with priority Formation Mobilizers PROTAGONIST
  • 20. Social mobilization Effect grassroot: feeling thermometer, leaders location, volunteer coordination, information distribution, quick answers. guau@dogcomunicacion.com Tlf: +34 91 57 57 755
  • 21. Social mobilization : Conventional Social networks Collaborative working groups Newsletter Mailing List and SMS Blogs Petitions and Surveys Personal impact calculators Videos Individual Stories
  • 22. Campaign Execution: Steps: Define the goal 2. Identify the recipients 3. 4. Define the media 5. Creates the web 6. Promote Yourself 7. Keep updated page 8. Reports the successes Personal relation, massive and personalized Centers the message 9. Online campaign 1. Appreciates the support 10. Communicate the results guau@dogcomunicacion.com Tlf: +34 91 57 57 755 Organize actuation Keep people informed Raise funds
  • 23. Social mobilization : Conventional Actors + tools + Plan Social Networks Social Action Machine involve actors through tools Identity Knowledge Contact Motivation
  • 24. Social mobilization : Conventional Depends on time Of the simplicity of the message: The more simpler the message, more easier to bet on social mobilization. Suspect if you are first Revises the existing
  • 25. Social mobilization : Conventional Having a great plan, a plan, a tactic and procedures. Take the initiative, avoid being reactive. “I must hurry. I’m their leader and they have left” (New Yorker)
  • 26. Social mobilization : Conventional Engagement Pyramid
  • 27. Social mobilization : Conventional 1. Run away from conspiracies. 2. Avoid Interposed Groups : Nothing is hidden that will not be rebelled 3. clear identity 4. Social base: Power citizen and institutional .
  • 28. Social mobilization : Conventional Allows social networks: Define them Feeling proud of being behind Share stories THAT IS TO BE PART OF HISTORY! guau@dogcomunicacion.com Tlf: +34 91 57 57 755
  • 29. Social mobilization : Conventional Pyramid of compromise / community management Connection Working on BBDD Search "influentials" Exploit events or excuses to create community Build on groups or build groups SOMETHING ABOUT TO TALK! guau@dogcomunicacion.com Tlf: +34 91 57 57 755 1. Bases, personal networks, affected 2. Stick with friends 3. General public 4. Active Participation in active platforms
  • 30. Social mobilization : Conventional Pyramid of compromise In relation to the conversation, the contents serving: Conversation PERSONALIZATION Society of care: SHOW Care society demands information sexier than ever. Easy and attractive become Speaker: Communication causes reaction . Amplification. The symbolic and graph eat the conceptual. Is achieved media attention.
  • 31. Social mobilization : Conventional Pyramid of compromise -Making life easier with applications -Maximizing activity of volunteers -Cooperation, healthy competition. ACTION Goals and achievements -Abundance of materials and SGC (Self Generated Content) Campaign 1 to 1 Involving different actors but not all at once People capable of reacting Motivations different from the usual
  • 32. Social mobilization : Conventional Pyramid of compromise Finally : INFLUENCE Community grows and the level of compromise COMPROMISE Acquires its own life The new communication, bets on Personal Communications Risk Act differentl y than desired They want to be players (Listen) 5% de la población Two levels: Organization / volunteers Volunteers / legislators (Public Opinion)
  • 33. Social mobilization : Conventional Excess tools Define use Result: Machine of policy action The secret Integrated into a platform
  • 34. Conclusions 1 3 2 Create social networks is matter of time Coherence, Constancy and stability 6 5 4 Facilitate talk about us Integration and coordination of their parts Taking people seriously Participate in the conversation with them.