The document discusses how sales strategies must adapt to the new commercial landscape after the pandemic. It outlines three pillars of commercial organizations: sales, category teams, and centers of excellence. It also discusses how the pandemic led to new customer segments like work from home and learn from home. Sales strategies now focus on subscription-based models and recurring value. Future sales will involve direct social selling touches with personalized value propositions as buyers are socially engaged, mobile-attached, and video-focused.