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Emily Ketchen
Vice Chair, Mopria Alliance
Vice President, HP WW Integrated Marketing, LaserJet & Enterprise
Solutions
February 24, 2014

© Copyright 2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
Is print still relevant in a digital world?

International New York Times
2

© Copyright 2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
Key Market & Customer Trends
Unprecedented growth in
smartphone & tablets in use for
business applications

driving need for PC-like (print)
capabilities

Explosion in digital content

driving need to print

Complicated set of mobile print
solutions in market today

driving need for simplicity

3

© Copyright 2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
People want to print from their mobile device
• 50% of smartphone users to 75% tablet
users want to print from their devices in
the future
• Over 50% of smartphone users and over
35% of tablet users do not know how to
print from their device

• Only slightly more than 25% of smart
phone users and 50% of tablet users
say they are able to print within their
company
IDC: Mobile Device Users/Non-Users: Print, Scan, Document Management, March 2013
4

© Copyright 2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
The brain prefers paper
Why paper will still be part of the equation as processes turn digital
Reading on paper still has its advantages
“People still prefer paper – especially when they
need to concentrate for a long time.”
“screens impair comprehension precisely
because they distort people’s sense of place in a
text.”
“People consistently report that when they
really want to focus on a text, they read it on
paper.”
November 2013, ScientificAmerican.com

5

© Copyright 2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
Which activities may include hardcopy documents?
Top activities performed on mobile devices in general business
• E-mail
• Scheduling and calendars
• Reviewing documents or content
• Editing documents or content
• Search and retrieval of content
• Capture images of documents
• Collaboration
• Capture of pictures
• Capture information on e-forms
• Capturing of digital signatures
• Print from mobile devices
• Approval of workflows
November 2013, InfoTrends Mobile Solutions & Services: Strategies Driving Market Adoption and Transformation
6

© Copyright 2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
What do people want to print in business?

7

© Copyright 2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
Historical barriers to mobile printing
In 2011, 50% of mobile device
users said they don’t print
because they don’t have a printer
that connects to their device.
Additional reasons:
• Device doesn’t support printing
• I only view on a mobile device
• I don’t understand the process
• Takes too much time to print
• The process is too slow
• Pages are not formatted to print

Why did these barriers exist?
• Scattered technologies – too
many choices – no standards
• Proprietary 1-to-1 solutions
• High memory requirements for
handset providers and app
developers
• IT security concerns and policies
limiting personal mobile devices
on the company network

Why Aren't Users Printing From their Mobile Device? – InfoTrends, 2011
8

© Copyright 2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
The barriers are coming down
All major OSs have embedded print
Mopria Alliance enhancing the print
experience
• Driving selected standards to connect
and print to “all” printer brands
• Simple user experience
• Adding functionality from scanning to
enterprise security

9

© Copyright 2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
“If a window of opportunity appears,
don’t pull down the shade.”
Tom Peters

© Copyright 2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
Time is now for innovators to establish the future!
Add print
• To use printers as on-ramps and off-ramps
for content
• To further digitize business processes for
greater productivity
• To differentiate your applications

www.mopria.org

11

© Copyright 2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
Thank you

© Copyright 2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.

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Enhance your apps, add print by Emily Ketchen

  • 1. Enhance your apps add print Emily Ketchen Vice Chair, Mopria Alliance Vice President, HP WW Integrated Marketing, LaserJet & Enterprise Solutions February 24, 2014 © Copyright 2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
  • 2. Is print still relevant in a digital world? International New York Times 2 © Copyright 2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
  • 3. Key Market & Customer Trends Unprecedented growth in smartphone & tablets in use for business applications driving need for PC-like (print) capabilities Explosion in digital content driving need to print Complicated set of mobile print solutions in market today driving need for simplicity 3 © Copyright 2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
  • 4. People want to print from their mobile device • 50% of smartphone users to 75% tablet users want to print from their devices in the future • Over 50% of smartphone users and over 35% of tablet users do not know how to print from their device • Only slightly more than 25% of smart phone users and 50% of tablet users say they are able to print within their company IDC: Mobile Device Users/Non-Users: Print, Scan, Document Management, March 2013 4 © Copyright 2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
  • 5. The brain prefers paper Why paper will still be part of the equation as processes turn digital Reading on paper still has its advantages “People still prefer paper – especially when they need to concentrate for a long time.” “screens impair comprehension precisely because they distort people’s sense of place in a text.” “People consistently report that when they really want to focus on a text, they read it on paper.” November 2013, ScientificAmerican.com 5 © Copyright 2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
  • 6. Which activities may include hardcopy documents? Top activities performed on mobile devices in general business • E-mail • Scheduling and calendars • Reviewing documents or content • Editing documents or content • Search and retrieval of content • Capture images of documents • Collaboration • Capture of pictures • Capture information on e-forms • Capturing of digital signatures • Print from mobile devices • Approval of workflows November 2013, InfoTrends Mobile Solutions & Services: Strategies Driving Market Adoption and Transformation 6 © Copyright 2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
  • 7. What do people want to print in business? 7 © Copyright 2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
  • 8. Historical barriers to mobile printing In 2011, 50% of mobile device users said they don’t print because they don’t have a printer that connects to their device. Additional reasons: • Device doesn’t support printing • I only view on a mobile device • I don’t understand the process • Takes too much time to print • The process is too slow • Pages are not formatted to print Why did these barriers exist? • Scattered technologies – too many choices – no standards • Proprietary 1-to-1 solutions • High memory requirements for handset providers and app developers • IT security concerns and policies limiting personal mobile devices on the company network Why Aren't Users Printing From their Mobile Device? – InfoTrends, 2011 8 © Copyright 2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
  • 9. The barriers are coming down All major OSs have embedded print Mopria Alliance enhancing the print experience • Driving selected standards to connect and print to “all” printer brands • Simple user experience • Adding functionality from scanning to enterprise security 9 © Copyright 2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
  • 10. “If a window of opportunity appears, don’t pull down the shade.” Tom Peters © Copyright 2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
  • 11. Time is now for innovators to establish the future! Add print • To use printers as on-ramps and off-ramps for content • To further digitize business processes for greater productivity • To differentiate your applications www.mopria.org 11 © Copyright 2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
  • 12. Thank you © Copyright 2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.