This webinar is the second in a series of four webinars walking systematically through Daniel Goleman’s model of Emotional Intelligence. The first webinar was on self-awareness, this webinar will be on others-awareness, and the next two will be on self-management and others management (social intelligence and influence). We have all been in meetings where someone blurts out something and they have no idea what it is doing to people around them. They aren’t even remotely aware how it’s being interpreted or to what degree it is hurting themselves and others. This webinar will help train and equip attendees to really understand those around them. This webinar go in-depth into why you are who you are and how we can be unaware of how people are interpreting us in the workplace.

1. Emotional
Intelligence
They “Get” Me
a presentation brought to you by:
Dr. Greg Stewart

2. Diverse Base of Marquee Customers
Financial Services Retail & Consumer Travel & Hospitality Education & Government
Technology Healthcare Energy & Utilities Business Services
Customer Highlights
• 11,000 + active customers
• Represented in nearly 130 countries
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3. Creating Value for Clients
We support our clients through the full employee
life-cycle, helping them identify the best people for their
jobs and then developing them to their fullest potential.
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4. Greg Stewart, PhD, LPC
Greg holds a BA in Organizational Leadership and a
PhD in Counseling. His dissertation was The
Relationship of Emotional Intelligence with Job
Satisfaction and Organizational Commitment. He
is a certified Bar-On Eq-I administrator and is also
certified with DDI (Development Dimensions
International) in the building of competency
models for organizations. He has deep insight into
SVP problem-solving and employee motivation and is a
Enterprise Solutions Sales
phenomenal speaker and blogger of management
and leadership.
®
imagine great people
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©2012 Profiles International, Inc. All rights reserved.

5. EI over IQ?
• 34 percent of hiring managers said they are placing
greater emphasis on emotional intelligence when
hiring and promoting employees post-recession.
• 71 percent said they value emotional intelligence in
an employee more than IQ.
• 59 percent of employers would not hire someone who
has a high IQ but low EI.
• 75 percent are more likely to promote an employee
with a high EI over one with a high IQ.
1
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6. Gardner’s Multiple Intelligences
• Logical-Mathematical
• Visual-Spatial
• Bodily-Kinesthetic
• Linguistic
• Musical
• Intrapersonal
• Interpersonal
2
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7. Emotional Intelligence: Goleman’s Model
• Self-Awareness
• Self-Management
• Other’s Awareness
• Other’s Management (Social Intelligence)
Graph By Slark
3 http://www.flickr.com/photos/slark/356609304/sizes/m/in/photostream/
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©2012 Profiles International, Inc. All rights reserved.

8. Emotional Intelligence: Goleman’s Model
• OTHERS-AWARENESS
4
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9. People are Who They are Because of:
• DNA
• Life Experiences
• Personal Choices
5
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10. DNA
2
6
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11. Life Experiences and Personal Choices
• Nation of Origin • Philosophy
• Hometown • Religion
• Family • Mission and
Background Vision
7
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2

12. Climate and Culture
• Individual • Group
– Non-verbals – Non-verbals
– Recent history – Recent history
– Background – Background
8
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2

13. Where the Rubber Meets the Road
• It is not when things are going well that defines the
power of EI, it is when things aren’t going well.
• The summary of negative emotions:
– All negative emotions are a result of unfulfilled
expectations.
• Anger (Blocked Goal)
• Fear (an unwanted vision coming true)
• Anxiety
• Insecurity
9
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2

14. They “Get” Me
• We all have dreams and goals.
• We all have issues.
• We all can be neurotic.
• A person’s job satisfaction and organizational
commitment is most directly correlated to the
relationship with the supervisor.
• Do we “get” them?
10
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2

15. Emotional Intelligence: Goleman’s Model
• Self-Awareness
• Self-Management
• Other’s Awareness
• Other’s Management (Social Intelligence)
Graph By Slark
11 http://www.flickr.com/photos/slark/356609304/sizes/m/in/photostream/
www.profilesinternational.com
©2012 Profiles International, Inc. All rights reserved.

16. Questions?

17. www.profilesinternational.com
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18. Contact Us
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Singapore 048545
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Telephone: 65717031
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