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Training and
developmenT
Training

Definition:
 “ Training is the organized procedure in which
  the people learn knowledge and/or skill for
  definite purpose. ”
                    - Dale S.

      Training = standard - actual
    Need        performance performance
Development
        Development refers to the learning
 opportunities designed to help employee grow.


Education
    It is theoretical learning in classrooms.
Inputs in training and development

1.   Skills
2.   Education
3.   Development
4.   Ethics
5.   Attitudinal Changes
Needs assessment
b)Organizational
support.
c)Organizational
                        Training process
analysis.
d)Task and KSA
analysis.                                                Training validity
e) person analysis.
                                       Development of
                                          criteria
 Instructional
  objectives                                             Transfer validity
             Selection and design of
             instructional programs.

                                                        Intra-organizational
                                          Use of              validity
                                        evaluation
                  Training
                                         models.

                                                        Inter-organizational
                                                              validity
Needs assessment

•   Organisation Support
•   Organisational Analysis
•   Task and KSA Analysis
•   Person Analysis.
Designing Training and
Development Programme
            Who are the trainees?


            Who are the trainers?


        What methods and techniques?


     What should be the level of learning?


         What principles of learning?


      Where to conduct the programme?
Methods and techniques of training
Training methods are categorized into two
   groups:
(ii)On-the-job.
(iii)Off-the-job.
On-the-job training
1.   Orientation training.
2.   Job-instruction.
3.   Apprentice training.
4.   Internships and assistantships.
5.   Job rotation.
Off-the-job training

•   Lecture.
•   Films.
•   Television.
•   Conference or discussion.
•   Case study.
•   Role playing.
•   Simulation.
•   Programmed instruction.
WHAT SHOULD BE THE LEVEL OF
           LEARNING?
• There are 3 basic levels at which inputs can be
  taught-
o Fundamental knowledge
o Skills development
o Increased operational efficiency
Learning Principles
1.   Employee motivation
2.   Recognition of individual differences
3.   Practice opportunities
4.   Reinforcement
5.   Knowledge of results (Feedback)
6.   Goals setting
7.   Schedules of learning
8.   Transfer of learning
IMPLEMENTATION OF THE TRAINING
             PROGRAMME
•    Programme implementation involves action
     on the following lines-
2.   Deciding the location and organizing training
     and other activities.
3.   Scheduling of training programme.
4.   Conducting the programme.
5.   Monitoring the progress of the trainees.
EVALUATION OF THE PROGRAMME

Need for Evaluation:
Correcting performance deficiencies.
To determine the cost effectiveness of the
 programme.
Useful to explain programme failure, should it
 occur.
Criteria for Evaluation
1.   Training validity
2.   Transfer validity
3.   Intra-organisational validity
4.   Inter-organisational validity
Techniques of Evaluation
1. Use experimental and control groups
2. Time-series analysis
3. Questionnaire
Levels of Evaluation
•    Evaluation of training can take place at four
     levels:
2.   Reaction
3.   Learning
4.   Behaviour
5.   Results

•    The four levels form a hierarchy.
Result



Behavior


Learning



Reaction
IMPEDIMENTS TO EFFECTIVE
            TRAINING
• Management commitment is lacking and
  uneven.
• Aggregate spending on training is inadequate.
• Educational institutes award degree but
  graduates lack skills.
• Organised labour can help.
• Large-scale Poaching of trained workers.
HOW TO MAKE TRAINING EFFECIVE?

• Allocation of major resources and adequate
  time to training.
• Ensure that training contributes to competitive
  strategies of the firm.
• Ensure that a comprehensive and systematic
  approach to training exists.
• Training and retraining should be done on a
  continuous and ongoing basis
• Make learning one of the fundamental values
  of the company.
HOW TO MAKE TRAINING EFFECIVE?

• Ensure that there is a proper linkage between
  organizational, operational and individual
  training needs.
• Create a system to evaluate the effectiveness
  of training.
BENEFITS OF EMPLOYEE TRAINING

• Benefits to the organisations.
• Benefits to the individual.
• Benefits In HR.
Benefits to the Organisations
Improves the morale of the workforce.
Improves the job knowledge and skills at all
 levels of the organisations.
Helps people identify with organisational
 goals.
Leads to improved profitability.
Aids in improving productivity and/or quality
 of work.
Benefits to the Individual
Helps the individual in making better
 decisions and effective problem solving.
Aids in encouraging and achieving self-
 development and self-confidence.
Provides information for improving
 leadership, knowledge, communication skills
 and attitudes.
Increases job satisfaction.
Benefits in HR
Improves communication between groups and
 individuals.
Aids in orientation of new employees and
 those being transferred or promoted.
Improves interpersonal skills.
Provides a good climate for learning, growth
 and co-ordination.
Makes the organization a better place to work
 and live.
Training and Development Process

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Training and Development Process

  • 2. Training Definition: “ Training is the organized procedure in which the people learn knowledge and/or skill for definite purpose. ” - Dale S. Training = standard - actual Need performance performance
  • 3. Development Development refers to the learning opportunities designed to help employee grow. Education It is theoretical learning in classrooms.
  • 4. Inputs in training and development 1. Skills 2. Education 3. Development 4. Ethics 5. Attitudinal Changes
  • 5. Needs assessment b)Organizational support. c)Organizational Training process analysis. d)Task and KSA analysis. Training validity e) person analysis. Development of criteria Instructional objectives Transfer validity Selection and design of instructional programs. Intra-organizational Use of validity evaluation Training models. Inter-organizational validity
  • 6. Needs assessment • Organisation Support • Organisational Analysis • Task and KSA Analysis • Person Analysis.
  • 7. Designing Training and Development Programme Who are the trainees? Who are the trainers? What methods and techniques? What should be the level of learning? What principles of learning? Where to conduct the programme?
  • 8. Methods and techniques of training Training methods are categorized into two groups: (ii)On-the-job. (iii)Off-the-job.
  • 9. On-the-job training 1. Orientation training. 2. Job-instruction. 3. Apprentice training. 4. Internships and assistantships. 5. Job rotation.
  • 10. Off-the-job training • Lecture. • Films. • Television. • Conference or discussion. • Case study. • Role playing. • Simulation. • Programmed instruction.
  • 11. WHAT SHOULD BE THE LEVEL OF LEARNING? • There are 3 basic levels at which inputs can be taught- o Fundamental knowledge o Skills development o Increased operational efficiency
  • 12. Learning Principles 1. Employee motivation 2. Recognition of individual differences 3. Practice opportunities 4. Reinforcement 5. Knowledge of results (Feedback) 6. Goals setting 7. Schedules of learning 8. Transfer of learning
  • 13. IMPLEMENTATION OF THE TRAINING PROGRAMME • Programme implementation involves action on the following lines- 2. Deciding the location and organizing training and other activities. 3. Scheduling of training programme. 4. Conducting the programme. 5. Monitoring the progress of the trainees.
  • 14. EVALUATION OF THE PROGRAMME Need for Evaluation: Correcting performance deficiencies. To determine the cost effectiveness of the programme. Useful to explain programme failure, should it occur.
  • 15. Criteria for Evaluation 1. Training validity 2. Transfer validity 3. Intra-organisational validity 4. Inter-organisational validity
  • 16. Techniques of Evaluation 1. Use experimental and control groups 2. Time-series analysis 3. Questionnaire
  • 17. Levels of Evaluation • Evaluation of training can take place at four levels: 2. Reaction 3. Learning 4. Behaviour 5. Results • The four levels form a hierarchy.
  • 19. IMPEDIMENTS TO EFFECTIVE TRAINING • Management commitment is lacking and uneven. • Aggregate spending on training is inadequate. • Educational institutes award degree but graduates lack skills. • Organised labour can help. • Large-scale Poaching of trained workers.
  • 20. HOW TO MAKE TRAINING EFFECIVE? • Allocation of major resources and adequate time to training. • Ensure that training contributes to competitive strategies of the firm. • Ensure that a comprehensive and systematic approach to training exists. • Training and retraining should be done on a continuous and ongoing basis • Make learning one of the fundamental values of the company.
  • 21. HOW TO MAKE TRAINING EFFECIVE? • Ensure that there is a proper linkage between organizational, operational and individual training needs. • Create a system to evaluate the effectiveness of training.
  • 22. BENEFITS OF EMPLOYEE TRAINING • Benefits to the organisations. • Benefits to the individual. • Benefits In HR.
  • 23. Benefits to the Organisations Improves the morale of the workforce. Improves the job knowledge and skills at all levels of the organisations. Helps people identify with organisational goals. Leads to improved profitability. Aids in improving productivity and/or quality of work.
  • 24. Benefits to the Individual Helps the individual in making better decisions and effective problem solving. Aids in encouraging and achieving self- development and self-confidence. Provides information for improving leadership, knowledge, communication skills and attitudes. Increases job satisfaction.
  • 25. Benefits in HR Improves communication between groups and individuals. Aids in orientation of new employees and those being transferred or promoted. Improves interpersonal skills. Provides a good climate for learning, growth and co-ordination. Makes the organization a better place to work and live.