SlideShare ist ein Scribd-Unternehmen logo
1 von 8
TYPES OF SELLING
.
Selling may be classified into three broad
categories :-
1)Transactional Selling
2)Relationship Selling
3)Value Added Selling
Transactional Selling
•A Transactional selling is a simple, short-term sale in which the
customer already knows what he needs, so they need to have little
product knowledge on the sales side. This strategy is all about
short-term solutions.
•Neither the buyer nor the seller have much interest in extending the
relationship..
•A transactional selling strategy tends to be more common for a
business that offers a fairly generic product or service with
the objective of profiting by making a high volume of sales.
•Availability of product at low or competitive price are main criteria
for getting sales
•Example- Selling of movie tickets .
Relationship selling
• Relationship selling refers to the sales technique that focuses on the
interaction between the buyer and the sales person rather than the price or
details of the product
• The objective of the seller in this type of selling is to become the preferred
supplier and to build strong and ever lasting relationship over a long period
of time.
• The foundation of relationship is based on trust and commitment
• The goal of relationship selling is to know a large enough pool of people so
that all the sales need to come to you, instead of seller having to go out and
find them.
• If a seller don't believe in his product 100% and don't genuinely care about
people and their problems, then seller may need to find a different target
market, or a different product to sell.
Value added selling
• Value-added selling means when a seller provides a product or services to
customer that can be used in multiple ways. The products are homogeneous
with few differences (if any) from that of a competitor, and provides
potential customers with a feature or add-on that gives it a greater sense of
value.
• In this type of selling the focus is on correctly understanding the present
and future needs of the customer and meeting those needs better than the
competition, so as to obtain a maximum share of customer’s business
• It is also applied in case of customers who seek lower cost and better
quality and are not interested in partnership relationship.
• Eg- Food sold in a plastic box or a glass that can be used after its content is
consumed.
Distinction between Transactional Selling and Relationship Selling
Thank you

Weitere ähnliche Inhalte

Was ist angesagt? (20)

Functions of Retailer
Functions of RetailerFunctions of Retailer
Functions of Retailer
 
Retail Strategy
Retail StrategyRetail Strategy
Retail Strategy
 
Retailing in india ppt 0
Retailing in india ppt 0Retailing in india ppt 0
Retailing in india ppt 0
 
Merchandise management
Merchandise management Merchandise management
Merchandise management
 
Introduction To Sales Management
 Introduction To Sales Management Introduction To Sales Management
Introduction To Sales Management
 
Salesmanship
SalesmanshipSalesmanship
Salesmanship
 
Retail location
Retail locationRetail location
Retail location
 
Personal selling
Personal sellingPersonal selling
Personal selling
 
Selling process
Selling processSelling process
Selling process
 
Opportunities in Retail Sector
Opportunities in Retail SectorOpportunities in Retail Sector
Opportunities in Retail Sector
 
Challenges of Retailing in India
Challenges of  Retailing in IndiaChallenges of  Retailing in India
Challenges of Retailing in India
 
classification of selling
classification of sellingclassification of selling
classification of selling
 
Lecture 1 - Introduction to Retailing
Lecture 1 - Introduction to RetailingLecture 1 - Introduction to Retailing
Lecture 1 - Introduction to Retailing
 
Marketing strategies: Push & Pull Strategies
Marketing strategies: Push & Pull StrategiesMarketing strategies: Push & Pull Strategies
Marketing strategies: Push & Pull Strategies
 
Retail marketing mix and planning
Retail marketing mix and planningRetail marketing mix and planning
Retail marketing mix and planning
 
Relationship marketing
Relationship marketingRelationship marketing
Relationship marketing
 
1. Basics of retailing, Types of retailers
1. Basics of retailing, Types of retailers1. Basics of retailing, Types of retailers
1. Basics of retailing, Types of retailers
 
Distribution Channel Management
Distribution Channel ManagementDistribution Channel Management
Distribution Channel Management
 
Organizational buying-behavior
Organizational buying-behaviorOrganizational buying-behavior
Organizational buying-behavior
 
retail marketing
retail marketingretail marketing
retail marketing
 

Andere mochten auch

How to Increase Your Sales when Selling to Type A Personalities
How to Increase Your Sales when Selling to Type A PersonalitiesHow to Increase Your Sales when Selling to Type A Personalities
How to Increase Your Sales when Selling to Type A PersonalitiesKelley Robertson
 
Crossrail Suppy Chain Engagement Seminar 2013 - Terry Morgan, Martin Rowark, ...
Crossrail Suppy Chain Engagement Seminar 2013 - Terry Morgan, Martin Rowark, ...Crossrail Suppy Chain Engagement Seminar 2013 - Terry Morgan, Martin Rowark, ...
Crossrail Suppy Chain Engagement Seminar 2013 - Terry Morgan, Martin Rowark, ...Invest Northern Ireland
 
Social media theories and the practice - case analysis
Social media theories and the practice - case analysisSocial media theories and the practice - case analysis
Social media theories and the practice - case analysisRoope Ruotsalainen
 
Credit Rating Agency (CRA)
Credit Rating Agency (CRA)Credit Rating Agency (CRA)
Credit Rating Agency (CRA)Fatih Aydogdu
 
Theories and Models of Selling
Theories and Models of SellingTheories and Models of Selling
Theories and Models of SellingCitibank N.A.
 
Transactional based selling
Transactional based sellingTransactional based selling
Transactional based sellingHimanshu Paliwal
 
Credit rating agency (cra)
Credit rating agency (cra)Credit rating agency (cra)
Credit rating agency (cra)Dharmik
 
Selling Yourself In An Interview
Selling Yourself In An InterviewSelling Yourself In An Interview
Selling Yourself In An InterviewKelley Robertson
 
Chinese food
Chinese foodChinese food
Chinese foodLi Niu
 
Personal Selling - Chapter 1
Personal Selling - Chapter 1Personal Selling - Chapter 1
Personal Selling - Chapter 1junaid khan
 
Supply Chain Management
Supply Chain Management Supply Chain Management
Supply Chain Management Arpit Doshi
 
Credit rating agency(cra) ppt
Credit rating agency(cra)  pptCredit rating agency(cra)  ppt
Credit rating agency(cra) pptDharmik
 
Personal Selling: Chapter 6
Personal Selling: Chapter 6Personal Selling: Chapter 6
Personal Selling: Chapter 6Mazhar Masood
 
Credit rating agencies
Credit rating agenciesCredit rating agencies
Credit rating agenciesHarsha Matta
 
Personal Selling Chapter 3
Personal Selling Chapter 3Personal Selling Chapter 3
Personal Selling Chapter 3Muhammad Khan
 

Andere mochten auch (20)

How to Increase Your Sales when Selling to Type A Personalities
How to Increase Your Sales when Selling to Type A PersonalitiesHow to Increase Your Sales when Selling to Type A Personalities
How to Increase Your Sales when Selling to Type A Personalities
 
Bba lesson5
Bba lesson5Bba lesson5
Bba lesson5
 
Crossrail Suppy Chain Engagement Seminar 2013 - Terry Morgan, Martin Rowark, ...
Crossrail Suppy Chain Engagement Seminar 2013 - Terry Morgan, Martin Rowark, ...Crossrail Suppy Chain Engagement Seminar 2013 - Terry Morgan, Martin Rowark, ...
Crossrail Suppy Chain Engagement Seminar 2013 - Terry Morgan, Martin Rowark, ...
 
Social media theories and the practice - case analysis
Social media theories and the practice - case analysisSocial media theories and the practice - case analysis
Social media theories and the practice - case analysis
 
Credit Rating Agency (CRA)
Credit Rating Agency (CRA)Credit Rating Agency (CRA)
Credit Rating Agency (CRA)
 
Yr 9 Chinese Food PowerPoint
Yr 9 Chinese Food PowerPointYr 9 Chinese Food PowerPoint
Yr 9 Chinese Food PowerPoint
 
Theories and Models of Selling
Theories and Models of SellingTheories and Models of Selling
Theories and Models of Selling
 
Transactional based selling
Transactional based sellingTransactional based selling
Transactional based selling
 
Credit rating agency (cra)
Credit rating agency (cra)Credit rating agency (cra)
Credit rating agency (cra)
 
listining vs hearing
listining vs hearinglistining vs hearing
listining vs hearing
 
Selling Yourself In An Interview
Selling Yourself In An InterviewSelling Yourself In An Interview
Selling Yourself In An Interview
 
Chinese food
Chinese foodChinese food
Chinese food
 
Sm 7
Sm 7Sm 7
Sm 7
 
Sm 13
Sm 13Sm 13
Sm 13
 
Personal Selling - Chapter 1
Personal Selling - Chapter 1Personal Selling - Chapter 1
Personal Selling - Chapter 1
 
Supply Chain Management
Supply Chain Management Supply Chain Management
Supply Chain Management
 
Credit rating agency(cra) ppt
Credit rating agency(cra)  pptCredit rating agency(cra)  ppt
Credit rating agency(cra) ppt
 
Personal Selling: Chapter 6
Personal Selling: Chapter 6Personal Selling: Chapter 6
Personal Selling: Chapter 6
 
Credit rating agencies
Credit rating agenciesCredit rating agencies
Credit rating agencies
 
Personal Selling Chapter 3
Personal Selling Chapter 3Personal Selling Chapter 3
Personal Selling Chapter 3
 

Ähnlich wie type of selling

Direct Marketing & Personal Selling
Direct Marketing & Personal SellingDirect Marketing & Personal Selling
Direct Marketing & Personal SellingAnubha Rastogi
 
Consumer behaviour (Mod. 1)
Consumer behaviour (Mod. 1)Consumer behaviour (Mod. 1)
Consumer behaviour (Mod. 1)Niraj Rajyaguru
 
Personal Selling Ppt1
Personal Selling Ppt1Personal Selling Ppt1
Personal Selling Ppt1prakashsam
 
Consumer Behavior: Its Origins and Strategic Applications by Amit Tiwari
Consumer Behavior: Its Origins and Strategic Applications by Amit TiwariConsumer Behavior: Its Origins and Strategic Applications by Amit Tiwari
Consumer Behavior: Its Origins and Strategic Applications by Amit TiwariADEEGGA AD AGENCY
 
ch14 PROMOTION AND PRICING in marketing management
ch14 PROMOTION AND PRICING in marketing managementch14 PROMOTION AND PRICING in marketing management
ch14 PROMOTION AND PRICING in marketing managementmadelguarin4
 
Salesmanship 1
Salesmanship 1Salesmanship 1
Salesmanship 1abdul m
 
Salesmanship and sales promotion
Salesmanship and sales promotionSalesmanship and sales promotion
Salesmanship and sales promotionscmt2014
 
Shopper path to purchase three biggest decisions you can influence
Shopper path to purchase   three biggest decisions you can influenceShopper path to purchase   three biggest decisions you can influence
Shopper path to purchase three biggest decisions you can influencedkcvoom
 
After Sales Service
After Sales ServiceAfter Sales Service
After Sales ServiceNj Lopez-Tan
 
Case summary Low pressure selling.pptx
Case summary Low pressure selling.pptxCase summary Low pressure selling.pptx
Case summary Low pressure selling.pptxnicholas910807
 
Introduction to fashion marketing
Introduction to fashion marketingIntroduction to fashion marketing
Introduction to fashion marketingTUSHAR IQBAL
 
Introduction to fashion marketing
Introduction to fashion marketingIntroduction to fashion marketing
Introduction to fashion marketingTUSHAR IQBAL
 
Promotion ans Pricing
Promotion ans PricingPromotion ans Pricing
Promotion ans PricingNakul Bajaj
 

Ähnlich wie type of selling (20)

Upselling
Upselling Upselling
Upselling
 
Direct Marketing & Personal Selling
Direct Marketing & Personal SellingDirect Marketing & Personal Selling
Direct Marketing & Personal Selling
 
Creative selling note
Creative selling noteCreative selling note
Creative selling note
 
Consumer behaviour (Mod. 1)
Consumer behaviour (Mod. 1)Consumer behaviour (Mod. 1)
Consumer behaviour (Mod. 1)
 
Personal Selling Ppt1
Personal Selling Ppt1Personal Selling Ppt1
Personal Selling Ppt1
 
Consumer Behavior: Its Origins and Strategic Applications by Amit Tiwari
Consumer Behavior: Its Origins and Strategic Applications by Amit TiwariConsumer Behavior: Its Origins and Strategic Applications by Amit Tiwari
Consumer Behavior: Its Origins and Strategic Applications by Amit Tiwari
 
ch14 PROMOTION AND PRICING in marketing management
ch14 PROMOTION AND PRICING in marketing managementch14 PROMOTION AND PRICING in marketing management
ch14 PROMOTION AND PRICING in marketing management
 
Relationship marketing
Relationship marketingRelationship marketing
Relationship marketing
 
Salesmanship 1
Salesmanship 1Salesmanship 1
Salesmanship 1
 
Sales management
Sales managementSales management
Sales management
 
Salesmanship and sales promotion
Salesmanship and sales promotionSalesmanship and sales promotion
Salesmanship and sales promotion
 
Sales Management
Sales ManagementSales Management
Sales Management
 
1 icm marketing 1
1 icm marketing 11 icm marketing 1
1 icm marketing 1
 
Shopper path to purchase three biggest decisions you can influence
Shopper path to purchase   three biggest decisions you can influenceShopper path to purchase   three biggest decisions you can influence
Shopper path to purchase three biggest decisions you can influence
 
After Sales Service
After Sales ServiceAfter Sales Service
After Sales Service
 
Case summary Low pressure selling.pptx
Case summary Low pressure selling.pptxCase summary Low pressure selling.pptx
Case summary Low pressure selling.pptx
 
Introduction to fashion marketing
Introduction to fashion marketingIntroduction to fashion marketing
Introduction to fashion marketing
 
Introduction to fashion marketing
Introduction to fashion marketingIntroduction to fashion marketing
Introduction to fashion marketing
 
Promotion ans Pricing
Promotion ans PricingPromotion ans Pricing
Promotion ans Pricing
 
Personal selling
Personal sellingPersonal selling
Personal selling
 

Kürzlich hochgeladen

Unveiling the Legacy of the Rosetta stone A Key to Ancient Knowledge.pptx
Unveiling the Legacy of the Rosetta stone A Key to Ancient Knowledge.pptxUnveiling the Legacy of the Rosetta stone A Key to Ancient Knowledge.pptx
Unveiling the Legacy of the Rosetta stone A Key to Ancient Knowledge.pptxelizabethella096
 
SP Search Term Data Optimization Template.pdf
SP Search Term Data Optimization Template.pdfSP Search Term Data Optimization Template.pdf
SP Search Term Data Optimization Template.pdfPauleneNicoleLapira
 
Optimizing Your Marketing with AI-Powered Prompts
Optimizing Your Marketing with AI-Powered PromptsOptimizing Your Marketing with AI-Powered Prompts
Optimizing Your Marketing with AI-Powered PromptsVbout.com
 
HITECH CITY CALL GIRL IN 9234842891 💞 INDEPENDENT ESCORT SERVICE HITECH CITY
HITECH CITY CALL GIRL IN 9234842891 💞 INDEPENDENT ESCORT SERVICE HITECH CITYHITECH CITY CALL GIRL IN 9234842891 💞 INDEPENDENT ESCORT SERVICE HITECH CITY
HITECH CITY CALL GIRL IN 9234842891 💞 INDEPENDENT ESCORT SERVICE HITECH CITYNiteshKumar82226
 
Elevating Your Digital Presence by Evitha.pdf
Elevating Your Digital Presence by Evitha.pdfElevating Your Digital Presence by Evitha.pdf
Elevating Your Digital Presence by Evitha.pdfevithatojoparel
 
[Expert Panel] New Google Shopping Ads Strategies Uncovered
[Expert Panel] New Google Shopping Ads Strategies Uncovered[Expert Panel] New Google Shopping Ads Strategies Uncovered
[Expert Panel] New Google Shopping Ads Strategies UncoveredSearch Engine Journal
 
The 9th May Incident in Pakistan A Turning Point in History.pptx
The 9th May Incident in Pakistan A Turning Point in History.pptxThe 9th May Incident in Pakistan A Turning Point in History.pptx
The 9th May Incident in Pakistan A Turning Point in History.pptxelizabethella096
 
Gain potential customers through Lead Generation
Gain potential customers through Lead GenerationGain potential customers through Lead Generation
Gain potential customers through Lead Generationvidhyalakshmiveerapp
 
Mastering Affiliate Marketing: A Comprehensive Guide to Success
Mastering Affiliate Marketing: A Comprehensive Guide to SuccessMastering Affiliate Marketing: A Comprehensive Guide to Success
Mastering Affiliate Marketing: A Comprehensive Guide to SuccessAbdulsamad Lukman
 
Micro-Choices, Max Impact Personalizing Your Journey, One Moment at a Time.pdf
Micro-Choices, Max Impact Personalizing Your Journey, One Moment at a Time.pdfMicro-Choices, Max Impact Personalizing Your Journey, One Moment at a Time.pdf
Micro-Choices, Max Impact Personalizing Your Journey, One Moment at a Time.pdfPiyush Kumar
 
Alpha Media March 2024 Buyers Guide.pptx
Alpha Media March 2024 Buyers Guide.pptxAlpha Media March 2024 Buyers Guide.pptx
Alpha Media March 2024 Buyers Guide.pptxDave McCallum
 
Social Media Marketing Portfolio - Maharsh Benday
Social Media Marketing Portfolio - Maharsh BendaySocial Media Marketing Portfolio - Maharsh Benday
Social Media Marketing Portfolio - Maharsh BendayMaharshBenday
 
Best 5 Graphics Designing Course In Chandigarh
Best 5 Graphics Designing Course In ChandigarhBest 5 Graphics Designing Course In Chandigarh
Best 5 Graphics Designing Course In Chandigarhhamitthakurdma01
 
Resumé Karina Perez | Digital Strategist
Resumé Karina Perez | Digital StrategistResumé Karina Perez | Digital Strategist
Resumé Karina Perez | Digital StrategistKarina Perez
 
2024 Social Trends Report V4 from Later.com
2024 Social Trends Report V4 from Later.com2024 Social Trends Report V4 from Later.com
2024 Social Trends Report V4 from Later.comnmislamchannal
 
Distribution Ad Platform_ The Role of Distribution Ad Network.pdf
Distribution Ad Platform_ The Role of  Distribution Ad Network.pdfDistribution Ad Platform_ The Role of  Distribution Ad Network.pdf
Distribution Ad Platform_ The Role of Distribution Ad Network.pdfTransports Advertising
 
How consumers use technology and the impacts on their lives
How consumers use technology and the impacts on their livesHow consumers use technology and the impacts on their lives
How consumers use technology and the impacts on their livesMathuraa
 
10 Email Marketing Best Practices to Increase Engagements, CTR, And ROI
10 Email Marketing Best Practices to Increase Engagements, CTR, And ROI10 Email Marketing Best Practices to Increase Engagements, CTR, And ROI
10 Email Marketing Best Practices to Increase Engagements, CTR, And ROIShamsudeen Adeshokan
 
W.H.Bender Quote 61 -Influential restaurant and food service industry network...
W.H.Bender Quote 61 -Influential restaurant and food service industry network...W.H.Bender Quote 61 -Influential restaurant and food service industry network...
W.H.Bender Quote 61 -Influential restaurant and food service industry network...William (Bill) H. Bender, FCSI
 

Kürzlich hochgeladen (20)

Unveiling the Legacy of the Rosetta stone A Key to Ancient Knowledge.pptx
Unveiling the Legacy of the Rosetta stone A Key to Ancient Knowledge.pptxUnveiling the Legacy of the Rosetta stone A Key to Ancient Knowledge.pptx
Unveiling the Legacy of the Rosetta stone A Key to Ancient Knowledge.pptx
 
4 TRIK CARA MENGGUGURKAN JANIN ATAU ABORSI KANDUNGAN
4 TRIK CARA MENGGUGURKAN JANIN ATAU ABORSI KANDUNGAN4 TRIK CARA MENGGUGURKAN JANIN ATAU ABORSI KANDUNGAN
4 TRIK CARA MENGGUGURKAN JANIN ATAU ABORSI KANDUNGAN
 
SP Search Term Data Optimization Template.pdf
SP Search Term Data Optimization Template.pdfSP Search Term Data Optimization Template.pdf
SP Search Term Data Optimization Template.pdf
 
Optimizing Your Marketing with AI-Powered Prompts
Optimizing Your Marketing with AI-Powered PromptsOptimizing Your Marketing with AI-Powered Prompts
Optimizing Your Marketing with AI-Powered Prompts
 
HITECH CITY CALL GIRL IN 9234842891 💞 INDEPENDENT ESCORT SERVICE HITECH CITY
HITECH CITY CALL GIRL IN 9234842891 💞 INDEPENDENT ESCORT SERVICE HITECH CITYHITECH CITY CALL GIRL IN 9234842891 💞 INDEPENDENT ESCORT SERVICE HITECH CITY
HITECH CITY CALL GIRL IN 9234842891 💞 INDEPENDENT ESCORT SERVICE HITECH CITY
 
Elevating Your Digital Presence by Evitha.pdf
Elevating Your Digital Presence by Evitha.pdfElevating Your Digital Presence by Evitha.pdf
Elevating Your Digital Presence by Evitha.pdf
 
[Expert Panel] New Google Shopping Ads Strategies Uncovered
[Expert Panel] New Google Shopping Ads Strategies Uncovered[Expert Panel] New Google Shopping Ads Strategies Uncovered
[Expert Panel] New Google Shopping Ads Strategies Uncovered
 
The 9th May Incident in Pakistan A Turning Point in History.pptx
The 9th May Incident in Pakistan A Turning Point in History.pptxThe 9th May Incident in Pakistan A Turning Point in History.pptx
The 9th May Incident in Pakistan A Turning Point in History.pptx
 
Gain potential customers through Lead Generation
Gain potential customers through Lead GenerationGain potential customers through Lead Generation
Gain potential customers through Lead Generation
 
Mastering Affiliate Marketing: A Comprehensive Guide to Success
Mastering Affiliate Marketing: A Comprehensive Guide to SuccessMastering Affiliate Marketing: A Comprehensive Guide to Success
Mastering Affiliate Marketing: A Comprehensive Guide to Success
 
Micro-Choices, Max Impact Personalizing Your Journey, One Moment at a Time.pdf
Micro-Choices, Max Impact Personalizing Your Journey, One Moment at a Time.pdfMicro-Choices, Max Impact Personalizing Your Journey, One Moment at a Time.pdf
Micro-Choices, Max Impact Personalizing Your Journey, One Moment at a Time.pdf
 
Alpha Media March 2024 Buyers Guide.pptx
Alpha Media March 2024 Buyers Guide.pptxAlpha Media March 2024 Buyers Guide.pptx
Alpha Media March 2024 Buyers Guide.pptx
 
Social Media Marketing Portfolio - Maharsh Benday
Social Media Marketing Portfolio - Maharsh BendaySocial Media Marketing Portfolio - Maharsh Benday
Social Media Marketing Portfolio - Maharsh Benday
 
Best 5 Graphics Designing Course In Chandigarh
Best 5 Graphics Designing Course In ChandigarhBest 5 Graphics Designing Course In Chandigarh
Best 5 Graphics Designing Course In Chandigarh
 
Resumé Karina Perez | Digital Strategist
Resumé Karina Perez | Digital StrategistResumé Karina Perez | Digital Strategist
Resumé Karina Perez | Digital Strategist
 
2024 Social Trends Report V4 from Later.com
2024 Social Trends Report V4 from Later.com2024 Social Trends Report V4 from Later.com
2024 Social Trends Report V4 from Later.com
 
Distribution Ad Platform_ The Role of Distribution Ad Network.pdf
Distribution Ad Platform_ The Role of  Distribution Ad Network.pdfDistribution Ad Platform_ The Role of  Distribution Ad Network.pdf
Distribution Ad Platform_ The Role of Distribution Ad Network.pdf
 
How consumers use technology and the impacts on their lives
How consumers use technology and the impacts on their livesHow consumers use technology and the impacts on their lives
How consumers use technology and the impacts on their lives
 
10 Email Marketing Best Practices to Increase Engagements, CTR, And ROI
10 Email Marketing Best Practices to Increase Engagements, CTR, And ROI10 Email Marketing Best Practices to Increase Engagements, CTR, And ROI
10 Email Marketing Best Practices to Increase Engagements, CTR, And ROI
 
W.H.Bender Quote 61 -Influential restaurant and food service industry network...
W.H.Bender Quote 61 -Influential restaurant and food service industry network...W.H.Bender Quote 61 -Influential restaurant and food service industry network...
W.H.Bender Quote 61 -Influential restaurant and food service industry network...
 

type of selling

  • 2. . Selling may be classified into three broad categories :- 1)Transactional Selling 2)Relationship Selling 3)Value Added Selling
  • 3. Transactional Selling •A Transactional selling is a simple, short-term sale in which the customer already knows what he needs, so they need to have little product knowledge on the sales side. This strategy is all about short-term solutions. •Neither the buyer nor the seller have much interest in extending the relationship.. •A transactional selling strategy tends to be more common for a business that offers a fairly generic product or service with the objective of profiting by making a high volume of sales. •Availability of product at low or competitive price are main criteria for getting sales •Example- Selling of movie tickets .
  • 4. Relationship selling • Relationship selling refers to the sales technique that focuses on the interaction between the buyer and the sales person rather than the price or details of the product • The objective of the seller in this type of selling is to become the preferred supplier and to build strong and ever lasting relationship over a long period of time. • The foundation of relationship is based on trust and commitment • The goal of relationship selling is to know a large enough pool of people so that all the sales need to come to you, instead of seller having to go out and find them. • If a seller don't believe in his product 100% and don't genuinely care about people and their problems, then seller may need to find a different target market, or a different product to sell.
  • 5. Value added selling • Value-added selling means when a seller provides a product or services to customer that can be used in multiple ways. The products are homogeneous with few differences (if any) from that of a competitor, and provides potential customers with a feature or add-on that gives it a greater sense of value. • In this type of selling the focus is on correctly understanding the present and future needs of the customer and meeting those needs better than the competition, so as to obtain a maximum share of customer’s business • It is also applied in case of customers who seek lower cost and better quality and are not interested in partnership relationship. • Eg- Food sold in a plastic box or a glass that can be used after its content is consumed.
  • 6. Distinction between Transactional Selling and Relationship Selling
  • 7.