Poster presented at the poster session of the 2nd International Conference on Innovation and Entrepreneurship at Bangkok University

1. A model to study the influence of team psychological safety and team learning on
team knowledge creation
Peter Cauwelier1, Vincient Ribiere, PhD2 and Alex Bennet, PhD2
peter.cauwelier@gmail.com
1
Bangkok University, Bangkok, Thailand
of Business, Bangkok, Thailand
2 IKI-SEA, School
TEAM LEARNING
“Team learning is a relatively permanent change in the team’s collective level of knowledge and skill produced by the
shared experience of the team members.” (Ellis in Breso et al, 2008:147)
Cognitive processes: new shared understandings that get stored and later retrieved (Goodman and Dabbish, 2011:388)
Social processes: interaction of learning processes at team and individual level (Stahl, 2000).
Team learning behaviors: ask for help, look for feedback, speak up about mistakes … (Edmondson, 1999; Cooke et al., 2012)
Team learning positively impacts task performance (Edmondson, 1999; Cooke et al., 2012)
Team
psychological
safety
Team
learning
Team
performance
Team Psychological Safety
= one of the 10 elements that positively impacts team
learning (Decuyper et al., 2010)
= a shared belief held by members of a team that the
team is safe for interpersonal risk taking (Edmondson, 1999)
(Edmondson, A. C. 1999)
TEAM KNOWLEDGE (static view Wildman et al., 2012)
Team knowledge is represented by team (or shared)
mental models (TMM) - about the task
- about the team
Knowledge from an individual is represented by
mental models (IMM) - about the task
- about the team
IMM
TMM
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IMM
 
PROPOSED MODEL
Team
psychological
safety TPS
H0
2000, Koslowski and Ilgen, 2006, Van
den Bossche et al., 2010)
H2
Team
learning
TL
H1
Team
KNOWLEDGE
TK
H0 teams with higher TPS engage in more TL behavior
than teams with lower TPS
H1 teams with higher TL behavior create more TK
than teams with lower TL behavior
H2 teams with higher TPS create more TK than teams
with lower TPS
Initial TMM
team challenge
(learning experience)
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A high level of “sharedness” of the mental
models positively
impacts team processes,
team performance and team
effectiveness (Mathieu et al.,



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
asking for help
looking for feedback
speaking up about mistakes
…
Knowledge created = changes in TMM
(task and team)
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