An established senior leader with proven experience overseeing the development and execution of strategic plans that impact and transform global operations, while maximizing profitability by instilling accountability across the program lifecycle, including developing and monitoring KPIs to track, monitor and drive performance improvements.
1. Pamela Lowe: Procurement Director
(408) 316-4457 ♦ PamelaAnnLowe@gmail.com
An established senior leader with proven experience overseeing the development and execution of strategic plans that impact and
transform global operations, while maximizing profitability by instilling accountability across the program lifecycle, including developing
and monitoring KPIs to track, monitor and drive performance improvements.
CORE COMPETENCIES
• Strategic Sourcing/Commodity Mgt. • Complex Global Program Management • International Matrix Team Mgt.
• Negotiations/Contract Management • Stakeholder Relationship Management • Six Sigma Champion
• New Product Introduction - NPI • Vendor/Supply Chain Management • Performance Monitoring
• IT Program/Project Management • Market Opportunity Evaluation • SW Implementations/Agile Concepts
PROFESSIONAL EXPERIENCE
JAWBONE Jan 2014 to Dec 2015
Manager: Indirect Procurement (Acting Director)
• Management of multi million annual Indirect Procurement Spend.
• Supplier Management of 383 Engagements & Relationships.
• Strategy Development: Indirect Procurement Value Add.
• Go Live: Americas Enterprise eProcurement System
• Creation and Launch of indirect Procurement Policy.
• Institution of Internal Web Based Services.
• Charter Member JAWBONE Procurement Council.
• Spend Management Tracking and Reporting.
• Established KPIs for Measurable Deliverables and Savings Results.
• Spearheading Indirect Procurement Cost Savings and Cost Avoidance
• Leadership in Cross Functional Resource Planning.
• Charter Member: Women@Jawbone Career Development & Advancement Forum.
Lowe Consulting Jan 2013 to Jan 2014
Enterprise Operations: Independent Procurement, Strategy and IT Consultant
• Global Mindset and Outlook.
• Global Program and Project Management.
• Indirect and Direct Category Coverage.
• Optimizing Internal and External Business / Partner Relationships.
• Spend Management Behavioral Modeling.
• KPIs for Measurable Deliverable and Savings Results.
• Strategies to Fuel Relationships Business Growth.
• Guidelines, Policies and Procedures Creation.
• Procurement Transformation Leadership.
INTUIT Dec 2011 to Jan 2013
Legal: Enterprise IT and Workforce Risk Management: Staff Program Manager
2. Pamela Lowe PAGE 2 OF 3
(408) 316-4457 ♦ PamelaAnnLowe@gmail.com
• Developed strategy and roadmap for Intuit's $2.2T Incident Management Program, accountable for all program information, as well as implementing
strategic plans and operational procedures.
• Managed PMO: Incident Readiness Exercises, as well as performed ongoing Program Validation Risk Assessments.
• Collaborated cross-functionally with various business groups and units to enhance overall quality and effectiveness of risk management practices.
• Negotiated outside services media agreement for enterprise online Incident Management Training.
• Created Key Performance Indicator (KPI) tracking mechanisms in order to quickly identify and eliminate program gaps, as well as capitalize upon
critical opportunities.
CISCO SYSTEMS Dec 2006 to Aug 2011
Information Technology/Corporate Procurement: Global Outside Labor & Services Program Manager
• Directed a 27-member global (India, America, Europe) PMO team with a budget of $85M, holding responsibility for identifying and validating key IT
labor providers for the Americas and Europe region.
• Managed mission-critical Cisco VP client and vendor relationships in order to maximize short- and long-term relationship revenue potential.
• Governed sourcing and negotiations consultants across internal IT business groups, leading to $2M in negotiated cost savings and $1M cost
avoidance.
• Teamed with internal and external business partners (IBM, Deloitte, TATA etc.) to drive enterprise and functional key deliverables, as well as
organizational change management.
• Oversaw Enterprise Supplier Risk Management Audit programs, including work furloughs and supplier financial reviews to achieve a $1.5M recovery.
• Spearheaded UK and US Business Risk Containment programs, as well as the Statement of Work Services program.
KAISER PERMANENTE Nov 2005 to Jul 2006
Corporate Procurement: Americas Strategic Sourcing Labor and Security Program Manager
• Conducted a 10-person team and oversaw a $120M labor program, including negotiating a labor contract with Adecco for the US.
• Directed a national procurement team through the company's strategic sourcing process for two national contingent providers, saving $4M.
• Collaborated with the legal department to develop a standardized master services agreement for contingent workforce providers.
• Achieved a targeted $9M by developing a national contingent workforce supplier risk management invoice audit.
• Oversaw National Security Directors through a high-value strategic sourcing project, including personally managing an $80M project spend.
AGILENT TECHNOLOGIES Jan 2000 to Oct 2005
Corporate Procurement: WW Labor and Services Commodity Program Manager
• Management of second largest enterprise spend category: Labor 227M
• Managed a cross-functional global (Asia Pacific, Europe, America) PMO team in the outsourcing of the company's domestic and international
relocation program, achieving a $10M program savings.
• Achieved a $12M savings by managing WW Operations Procurement and HR Staffing teams through the restructuring of global contracting processes
and electronics infrastructure.
• Developed and negotiated comprehensive contracts on behalf of Human Resources, Finance, Corporate Travel and Quality functions, leading to a
$5M savings in collaboration with E&Y, Deloitte, KPMG.
• Collaborated with legal in managing Agilent's services contract templates, as well as the development of the department's RFP template.
• Ensured consistent performance vs. Statement of Work contractual requirements and SLA through the ongoing management of numerous service
providers.
HEWLETT-PACKARD Jan 1998 to Jan 2000
Life Sciences Business Division: NPI Operations Project Manager
• Managed international new product introduction team (German and American), representing product revenue of $22M.
• Provided relationship/issue resolution management for product partnerships.
• Guided NPI suppliers and strategic business reviews via TQRDCE&B dashboards.
• Tracked/reported business performance metrics for operations and business partners.
• Supervised ISO documentation for manufacturing and corporate quality.
3. Pamela Lowe PAGE 3 OF 3
(408) 316-4457 ♦ PamelaAnnLowe@gmail.com
• Administration of Six Sigma Champion role.
HEWLETT-PACKARD Jan 1995 to Jan 1998
Information Technology: EDI Americas Program Manager
• Managed Americas 3rd Party EDI Provider Relationship.
• Oversaw EDI Program and Processes for 1 trillion in annual traded transactions.
• Minimized the cost of procuring component materials, increase buyer productivity by providing training and consulting regarding HP's Electronic
Commerce Program.
• Grew EDI program adoption and utilization by 50% over a 12 month period.
• Spearheaded Y2K certification effort for 680 US trading partners.
• Provided problem resolution and escalation POC for the Y2K operational migration effort.
HEWLETT-PACKARD Jan 1993 to Jan 1995
Corporate Procurement: US International Procurement Operations Manager
• Managed the procurement of US component parts for distribution to HP manufacturing facilities in Japan, Singapore, South Korea and Barcelona.
• Directed a team of five within the PMO for internal order processing.
• Implemented HP's EDI program requirements for all US component parts suppliers in program. 90% adoption rate.
• Created and reported monthly expense and revenue reporting for internal business partners and stakeholders.
• Managed all freight forwarders with shipping and air lanes into Japan, Singapore, South Korea and Barcelona.
• Minimized the cost of procuring component materials, increase buyer productivity by providing training and consulting regarding HP's Electronic
Commerce Program.
• Grew IPO program adoption and utilization by 60% over an 18 months period.
• Provided problem resolution and escalation POC for all supply chain international customs matters
EDUCATION
San Jose State University: Bachelor of Science
Business Administration Major and Sociology Minor
Motorola University: Six Sigma White Belt & Champion Certifications
ISM 2015 Presenter: Best Practices for Launching eProcurement Systems
2015 Procurement Leaders Forum
SIG 2015 Guest Keynote Speaker: Best Practices for Launching eProcurement Systems
2015 Zycus Horizon Award Recipient