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Technology for Better Healthcare
Electronic Health Solutions
Dr. Zeid AbuGhosh
Chief Medical Officer
www.ehs.com.joCopyright © 2015 - Electronic Health Solutions (EHS). All rights reserved
Technology for Better Healthcare
If asked,
An average person would say
that his or her priorities are
Health Education Work
www.ehs.com.joCopyright © 2015 - Electronic Health Solutions (EHS). All rights reserved
Technology for Better Healthcare
• Growing population
• Economic constrains
• Aging population
• Shortage of healthcare professionals
• Epidemics
19%
13%
9%
8%7%5%
5%
34%
Jordan Death by Cause
Cronary Heart Disease
Stroke
Hypertension
Diabetes Mellitus
Road Traffic Accidents
Low Birth Weight
Influenza & Pneumonia
Othe
www.ehs.com.joCopyright © 2015 - Electronic Health Solutions (EHS). All rights reserved
Technology for Better Healthcare
21%
12%
8%
8%6%6%
4%
34%
UK Death by Cause
Cronary Heart Disease
Stroke
Influenza & Pneumonia
Lung Cancers
Alzheimers/Dementia
Lung Disease
Colon-Rectum Cancers
Other
-Source: WHO (2010 Data), World Bank, UNESCO, CIA and individual country databases for global health and causes of death.
- Other reasons include 42 other reason for ach country
22%
8%
8%
7%6%4%
3%
42%
USA Death by Cause
Coronary Heart Disease
Alzheimers/Dementia
Lung Cancers
Stroke
Lung Disease
Diabetes Mellitus
Colon-Rectum Cancers
Other
17%
14%
8%
7%5%4%
3%
43%
Qatar Death by Cause
Road Traffic Accidents
Coronary Heart Disease
Diabetes Mellitus
Hypertension
Kidney Disease
Other Injuries
Stroke
Other
Death by Cause in 4 Different Countries Including Jordan
Technology for Better Healthcare
www.ehs.com.joCopyright © 2015 - Electronic Health Solutions (EHS). All rights reserved
Growing population reflects in tough challenge in providing better healthcare services
37.30%
59.50%
3.20%
Below 15 yrs Between 15 & 64 yrs Above 65 yrs
37.3% of population in Jordan
are under the age of 15 yrs.
Which will magnify the burden
on Healthcare Services in the
coming years.
Age expectancy in Jordan for both genders have increased from 54 yrs in the year 1961 to 74.3 yrs in 2012 .
54 yrs
74 yrs
1961 2012
37%
The life expectancy in Jordan
has increased by 37%
between the years 1961 and
2012
www.ehs.com.joCopyright © 2015 - Electronic Health Solutions (EHS). All rights reserved
Technology for Better Healthcare
MOH RMS JUH KAUH KHCC
Beds
Total Number of beds
7,951
Public Healthcare in Jordan
4,836 1,718 544 683 170
www.ehs.com.joCopyright © 2015 - Electronic Health Solutions (EHS). All rights reserved
Technology for Better Healthcare
Crowded
No Automation
-clinical -Financial -Administrative
Statistics are manual
Delivered late with little room for adjustments
Need for business process empowerment
to improve doctor patient experience
Poor integrated medical services
No continuity of care
In Jordan, the current Public
Sector Healthcare systems
The need to
create, integrate
and optimize
the healthcare
system proved
to be necessity
www.ehs.com.joCopyright © 2015 - Electronic Health Solutions (EHS). All rights reserved
Technology for Better Healthcare
Our Vision
“To transform and sustain a continuously improving healthcare system
in Jordan by leveraging technology”
EHS a private owned company funded by the government for serving
Public Healthcare projects
Our Stakeholders
Customizing VistA to the local health
sector needs and requirements
Computerizing the
Kingdom’s public
health sector.
www.ehs.com.joCopyright © 2015 - Electronic Health Solutions (EHS). All rights reserved
Technology for Better Healthcare
Addressing the challenges of Jordan's public health sector according to the Royal direction
Selecting VistA (Veterans Association
platform) which is an open source,
clinically driven, patient centric system
Establishing EHS and creating
Hakeem program as it’s first
initiative that aims to deploy
Electronic Health Records
across Jordan’s public health
sector civil and military
Hospitals and clinics
www.ehs.com.joCopyright © 2015 - Electronic Health Solutions (EHS). All rights reserved
Technology for Better Healthcare
EHS Goals
Improved
Healthcare
Cost
Effectiveness
Reporting
Raising the
Level of
Profession
Build Local
Capacity
Through the implementation of
Electronic Health Records
Improve safety, quality of
care and better chronic
diseases management
through medication
control such as
integrating BCMA
Optimize facility workflow
to improve the quality of
patient care through the
integrated workflows,
paperless documentation,
electronic results and
interlocution referrals
Minimize patients’
waiting time through
implementing queuing
and appointment
systems and integrating
with the CSPD
www.ehs.com.joCopyright © 2015 - Electronic Health Solutions (EHS). All rights reserved
Technology for Better Healthcare
A positive patient experience in
hospitals and clinics.
Healthcare, to patients it means
Bar Code Medication Administration (BCMA)
reduces medication administration errors.
www.ehs.com.joCopyright © 2015 - Electronic Health Solutions (EHS). All rights reserved
Technology for Better Healthcare
Improve resources utilization by electronically
archiving patient records
Minimize patient waiting time and optimize
facility workflows
No more medication waste
Integrate
preventative
healthcare tools such
as clinical reminders
www.ehs.com.joCopyright © 2015 - Electronic Health Solutions (EHS). All rights reserved
Technology for Better Healthcare
Improving patient and
provider interaction
and communication, as
well as health care
convenience
Healthcare, to doctors it means
Better clinical decision making
Help providers to
effectively diagnose
patients, reduce medical
errors, and provide safer
care through access to
patient’s health records
www.ehs.com.joCopyright © 2015 - Electronic Health Solutions (EHS). All rights reserved
Technology for Better Healthcare
Electronic Health Record that
include patient’s history,
diseases and procedures.
Clinical reminder alert the
ordering provider of critical
lab results drug interactions.
www.ehs.com.joCopyright © 2015 - Electronic Health Solutions (EHS). All rights reserved
Technology for Better Healthcare
32,793
24,409
12,363
16,565
2011 2012
38,494
27,767
9,498 9,825
Reducing repetition of Lab Tests
 Less Waste
Decreasing Inpatient Admissions
 Less Cost
Improving Care Management
 More Outpatient Visits
-24%
-28%
The Value of Saving in Medication
Consumption
The Value of Saving in Radiology Films
-26%
(MRI) (CT Scan)
2011 2012
114,12
9
45,307
113,72
0
105,03
8
-51%
(X-ray)
Optimal recourse
utilization by reducing
operating cost.
www.ehs.com.joCopyright © 2015 - Electronic Health Solutions (EHS). All rights reserved
Technology for Better Healthcare
No. of Visits/ Physician
No. of Medications Orders/
Physician
Tracking Efficiency of Operations
www.ehs.com.joCopyright © 2015 - Electronic Health Solutions (EHS). All rights reserved
Technology for Better Healthcare
Supporting Research and Decision Making
Creation of a comprehensive
database of patients.
Support the decision-making
process, research and scientific
studies by providing necessary
and periodic statistics
Develop the necessary policies
for the advancement of
healthcare in Jordan
Provide the latest references
and research in the medical
field.
www.ehs.com.joCopyright © 2015 - Electronic Health Solutions (EHS). All rights reserved
Technology for Better Healthcare
EHS Technology
Architecture
NBN
RMS
JUH
KHUH
KHCC
Hospitals
Comprehensive
Clinics
Primary Clinics
Data Center
Disaster
Recovery
Site Optimization Tools :
Space Planning, Furniture
Queuing
PAS
Standard Technology:
PC, Thin Clients
Network Devices
Medical Technology:
Unit Dose
Imaging (PACS)
BCMA
Efficiency:
Call Center
Integration with Stakeholders
Online (SMS Extinctions)
Biometrics Devices
Site Infrastructure
MO
H
www.ehs.com.joCopyright © 2015 - Electronic Health Solutions (EHS). All rights reserved
Technology for Better Healthcare
Prince Hamzah
Hospital
and Amman
Comprehensive
Clinic
A successful
implementation of the
pilots phase
A comprehensive
rollout plan
2009 2011
The implementation of the pilots phase facilities took
significant steps in developing systems and software
that are compatible with the requirements and usage
of the system in Jordan
www.ehs.com.joCopyright © 2015 - Electronic Health Solutions (EHS). All rights reserved
Technology for Better Healthcare
www.ehs.com.joCopyright © 2015 - Electronic Health Solutions (EHS). All rights reserved
Technology for Better Healthcare
All inclusive EHS Mission
EHR
Education KnowledgeEHS
Mission
EHS considered is mission to be all inclusive in covering
deploying EHR, extending Education and creating Knowledge
www.ehs.com.joCopyright © 2015 - Electronic Health Solutions (EHS). All rights reserved
Technology for Better Healthcare
There is a rising opportunity in Jordan and MENA Region in area of health informatics.
EHS aims to build local capacity
through
on three fronts.
Complete Degree Courses in
Informatics in Partnership with
Universities
Elective Courses in Informatics in
Partnership with Universities
Hakeem Academy to provide
training and courses in Informatics
EHS will provide to IT, Medical,
Medical Aligned Services and
Biomedical Engineer students
the following courses:
 Methods and concepts of
health informatics.
 "VistA“ system applications.
 Clinical transformation.
Areas of Education
www.ehs.com.joCopyright © 2015 - Electronic Health Solutions (EHS). All rights reserved
Technology for Better Healthcare
Creating efficient operations to cater for the rapid growth
in population
Growing population
Helping to mitigate top causes of death
Preventable Death Causes
Infusing technology to improve patient experience
Putting Patient First
THANK YOU

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Technology for Better Healthcare

  • 1. Technology for Better Healthcare Electronic Health Solutions Dr. Zeid AbuGhosh Chief Medical Officer
  • 2. www.ehs.com.joCopyright © 2015 - Electronic Health Solutions (EHS). All rights reserved Technology for Better Healthcare If asked, An average person would say that his or her priorities are Health Education Work
  • 3. www.ehs.com.joCopyright © 2015 - Electronic Health Solutions (EHS). All rights reserved Technology for Better Healthcare • Growing population • Economic constrains • Aging population • Shortage of healthcare professionals • Epidemics
  • 4. 19% 13% 9% 8%7%5% 5% 34% Jordan Death by Cause Cronary Heart Disease Stroke Hypertension Diabetes Mellitus Road Traffic Accidents Low Birth Weight Influenza & Pneumonia Othe www.ehs.com.joCopyright © 2015 - Electronic Health Solutions (EHS). All rights reserved Technology for Better Healthcare 21% 12% 8% 8%6%6% 4% 34% UK Death by Cause Cronary Heart Disease Stroke Influenza & Pneumonia Lung Cancers Alzheimers/Dementia Lung Disease Colon-Rectum Cancers Other -Source: WHO (2010 Data), World Bank, UNESCO, CIA and individual country databases for global health and causes of death. - Other reasons include 42 other reason for ach country 22% 8% 8% 7%6%4% 3% 42% USA Death by Cause Coronary Heart Disease Alzheimers/Dementia Lung Cancers Stroke Lung Disease Diabetes Mellitus Colon-Rectum Cancers Other 17% 14% 8% 7%5%4% 3% 43% Qatar Death by Cause Road Traffic Accidents Coronary Heart Disease Diabetes Mellitus Hypertension Kidney Disease Other Injuries Stroke Other Death by Cause in 4 Different Countries Including Jordan
  • 5. Technology for Better Healthcare www.ehs.com.joCopyright © 2015 - Electronic Health Solutions (EHS). All rights reserved Growing population reflects in tough challenge in providing better healthcare services 37.30% 59.50% 3.20% Below 15 yrs Between 15 & 64 yrs Above 65 yrs 37.3% of population in Jordan are under the age of 15 yrs. Which will magnify the burden on Healthcare Services in the coming years. Age expectancy in Jordan for both genders have increased from 54 yrs in the year 1961 to 74.3 yrs in 2012 . 54 yrs 74 yrs 1961 2012 37% The life expectancy in Jordan has increased by 37% between the years 1961 and 2012
  • 6. www.ehs.com.joCopyright © 2015 - Electronic Health Solutions (EHS). All rights reserved Technology for Better Healthcare MOH RMS JUH KAUH KHCC Beds Total Number of beds 7,951 Public Healthcare in Jordan 4,836 1,718 544 683 170
  • 7. www.ehs.com.joCopyright © 2015 - Electronic Health Solutions (EHS). All rights reserved Technology for Better Healthcare Crowded No Automation -clinical -Financial -Administrative Statistics are manual Delivered late with little room for adjustments Need for business process empowerment to improve doctor patient experience Poor integrated medical services No continuity of care In Jordan, the current Public Sector Healthcare systems The need to create, integrate and optimize the healthcare system proved to be necessity
  • 8. www.ehs.com.joCopyright © 2015 - Electronic Health Solutions (EHS). All rights reserved Technology for Better Healthcare Our Vision “To transform and sustain a continuously improving healthcare system in Jordan by leveraging technology” EHS a private owned company funded by the government for serving Public Healthcare projects Our Stakeholders
  • 9. Customizing VistA to the local health sector needs and requirements Computerizing the Kingdom’s public health sector. www.ehs.com.joCopyright © 2015 - Electronic Health Solutions (EHS). All rights reserved Technology for Better Healthcare Addressing the challenges of Jordan's public health sector according to the Royal direction Selecting VistA (Veterans Association platform) which is an open source, clinically driven, patient centric system Establishing EHS and creating Hakeem program as it’s first initiative that aims to deploy Electronic Health Records across Jordan’s public health sector civil and military Hospitals and clinics
  • 10. www.ehs.com.joCopyright © 2015 - Electronic Health Solutions (EHS). All rights reserved Technology for Better Healthcare EHS Goals Improved Healthcare Cost Effectiveness Reporting Raising the Level of Profession Build Local Capacity Through the implementation of Electronic Health Records
  • 11. Improve safety, quality of care and better chronic diseases management through medication control such as integrating BCMA Optimize facility workflow to improve the quality of patient care through the integrated workflows, paperless documentation, electronic results and interlocution referrals Minimize patients’ waiting time through implementing queuing and appointment systems and integrating with the CSPD www.ehs.com.joCopyright © 2015 - Electronic Health Solutions (EHS). All rights reserved Technology for Better Healthcare A positive patient experience in hospitals and clinics. Healthcare, to patients it means
  • 12. Bar Code Medication Administration (BCMA) reduces medication administration errors. www.ehs.com.joCopyright © 2015 - Electronic Health Solutions (EHS). All rights reserved Technology for Better Healthcare Improve resources utilization by electronically archiving patient records Minimize patient waiting time and optimize facility workflows No more medication waste
  • 13. Integrate preventative healthcare tools such as clinical reminders www.ehs.com.joCopyright © 2015 - Electronic Health Solutions (EHS). All rights reserved Technology for Better Healthcare Improving patient and provider interaction and communication, as well as health care convenience Healthcare, to doctors it means Better clinical decision making Help providers to effectively diagnose patients, reduce medical errors, and provide safer care through access to patient’s health records
  • 14. www.ehs.com.joCopyright © 2015 - Electronic Health Solutions (EHS). All rights reserved Technology for Better Healthcare Electronic Health Record that include patient’s history, diseases and procedures. Clinical reminder alert the ordering provider of critical lab results drug interactions.
  • 15. www.ehs.com.joCopyright © 2015 - Electronic Health Solutions (EHS). All rights reserved Technology for Better Healthcare 32,793 24,409 12,363 16,565 2011 2012 38,494 27,767 9,498 9,825 Reducing repetition of Lab Tests  Less Waste Decreasing Inpatient Admissions  Less Cost Improving Care Management  More Outpatient Visits -24% -28% The Value of Saving in Medication Consumption The Value of Saving in Radiology Films -26% (MRI) (CT Scan) 2011 2012 114,12 9 45,307 113,72 0 105,03 8 -51% (X-ray) Optimal recourse utilization by reducing operating cost.
  • 16. www.ehs.com.joCopyright © 2015 - Electronic Health Solutions (EHS). All rights reserved Technology for Better Healthcare No. of Visits/ Physician No. of Medications Orders/ Physician Tracking Efficiency of Operations
  • 17. www.ehs.com.joCopyright © 2015 - Electronic Health Solutions (EHS). All rights reserved Technology for Better Healthcare Supporting Research and Decision Making Creation of a comprehensive database of patients. Support the decision-making process, research and scientific studies by providing necessary and periodic statistics Develop the necessary policies for the advancement of healthcare in Jordan Provide the latest references and research in the medical field.
  • 18. www.ehs.com.joCopyright © 2015 - Electronic Health Solutions (EHS). All rights reserved Technology for Better Healthcare EHS Technology Architecture NBN RMS JUH KHUH KHCC Hospitals Comprehensive Clinics Primary Clinics Data Center Disaster Recovery Site Optimization Tools : Space Planning, Furniture Queuing PAS Standard Technology: PC, Thin Clients Network Devices Medical Technology: Unit Dose Imaging (PACS) BCMA Efficiency: Call Center Integration with Stakeholders Online (SMS Extinctions) Biometrics Devices Site Infrastructure MO H
  • 19. www.ehs.com.joCopyright © 2015 - Electronic Health Solutions (EHS). All rights reserved Technology for Better Healthcare Prince Hamzah Hospital and Amman Comprehensive Clinic A successful implementation of the pilots phase A comprehensive rollout plan 2009 2011 The implementation of the pilots phase facilities took significant steps in developing systems and software that are compatible with the requirements and usage of the system in Jordan
  • 20. www.ehs.com.joCopyright © 2015 - Electronic Health Solutions (EHS). All rights reserved Technology for Better Healthcare
  • 21. www.ehs.com.joCopyright © 2015 - Electronic Health Solutions (EHS). All rights reserved Technology for Better Healthcare All inclusive EHS Mission EHR Education KnowledgeEHS Mission EHS considered is mission to be all inclusive in covering deploying EHR, extending Education and creating Knowledge
  • 22. www.ehs.com.joCopyright © 2015 - Electronic Health Solutions (EHS). All rights reserved Technology for Better Healthcare There is a rising opportunity in Jordan and MENA Region in area of health informatics. EHS aims to build local capacity through on three fronts. Complete Degree Courses in Informatics in Partnership with Universities Elective Courses in Informatics in Partnership with Universities Hakeem Academy to provide training and courses in Informatics EHS will provide to IT, Medical, Medical Aligned Services and Biomedical Engineer students the following courses:  Methods and concepts of health informatics.  "VistA“ system applications.  Clinical transformation. Areas of Education
  • 23. www.ehs.com.joCopyright © 2015 - Electronic Health Solutions (EHS). All rights reserved Technology for Better Healthcare Creating efficient operations to cater for the rapid growth in population Growing population Helping to mitigate top causes of death Preventable Death Causes Infusing technology to improve patient experience Putting Patient First