Business Development Services insights from Poland - Wojciech Szajnar

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13th Annual Meeting of the OECD LEED Forum on Partnerships and Local Development INCREASING PRODUCTIVITY, JOB CREATION AND INCLUSION FROM THE BOTTOM-UP 10th-11th April 2017 | Prague, Czech Republic

Regierungs- und gemeinnützige Organisationen

2017
Wojciech Szajnar Prague, 10.04.2017
Business Development Services
insights from Poland

 The dominant supply side that influenced the supply of the
business development offer
 Lack of coherence between the offer of business development
companies and the needs of entrepreneurs and employees
 A small number of „tailor-made” projects
 Improving employees' qualifications is not considered a long-term
investment, but an ad hoc use of the available training offer
 Prolonged application procedures
Conclusions from 2007-2013 perspective

Number of SMEs receiving diagnosis of needs prior to
receiving a business development service

BDS
institution
Entrepreneur
Previous system
Offer
Entrepreneur BDS institutionNeed
Current system
Financing business development services in Poland

Main principles of SME support using business
development services
 Need to have evidence-based policy
 Result driven approach
 Quality over quantity
 Need to concentrate support
 Decentralisation
 Common accreditation system for Business Development
Institutions

Financing
institution
SME
SME
SME
DatabaseofDevelopment
Services
Providing business development services in Poland
BDS
BDS
BDS

Main principles of Database of Development Services
 External quality certification every 3 years
 Quality of services at the centre of attention
 Continuous improvement of business development services
 Benchmark of BDS institutions

Database of Development Services in numbers
 4 mln pageviews
 120 thous. users
 over 1,4 thous. registered BDS institutions (including 550
accredited by Polish Agency for Enterprise Development)
 over 45 thous. services and almost 13 thous. active services

Business Development Services insights from Poland - Wojciech Szajnar

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