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Performance Management of Public
Managers in the New Civil Service in Peru: 
Some Challenges
Janeyri Boyer Carrera 
Chief Executive Advisor
National Authority of Civil Service
jboyer@servir.gob.pe
PEM expert meeting – November, 2015
Content
1. The context
2. The Public Managers Corps: A Lab
• Monitoring and Supporting
• Performance Assesment
3. Public Managers in the new regime
4. Some Challenges
3
1. The context
Starting from the beginning: the context (1/3)
1984: D.Leg. 276
Law of public career
No managers in the
classification
1993: National Institute of 
Public Administration ‐ INAP
HRM authority was extinct
2004: Public Employment
Framework Law (L.28175): 
Managers appeared like a 
group – category.
2008: KEY STEPS FOR REFORM
‐ D.Leg. 1023: SERVIR
‐ D.Leg. 1024: The Public Managers Corp
‐D.Leg. 1025: Training and performance 
management for civil servants.
2013: Civil Service Reform
L. 30057
4 Groups: Funcionarios, Managers,
Career, Complementarios.
2014: Under
legal 
regulation
was approved
IMPLEMENTATION
The Context: The Peruvian Civil Service Today (2/3)
• 40,000 new people join the civil service each
year (2000 – 2011).
• 320,000 dollars of increase in Public
spending on Human Resources (9% per year).
42%
22%
36%
Civil servants by level of government 
(without special careers)
National
Regional (25)
Local (1,844)
Increase of people and public spending
40% of total public servants in 
temporary contracts. 
Create a civil service 
aimed at citizens and 
result‐oriented.
Professionalize the Civil 
Service: 
Retain qualified personnel 
with meritocracy in the 
entry, permanence and 
progression.
Organize duties and rights 
of civil servants: 
harmonizing 
responsibilities, 
compensations, among 
others.
Consolidate the public 
staff management system 
and its key players: Apply 
modern tools and 
techniques of 
management in order to  
strengthen HR offices.
Civil Service Reform – Goals 3/3
Meritocratic civil service is one of the 
cornerstones of the Public Management 
Modernization Process
7
2. The Public Managers Corps ‐ PMC
Pool of  qualified
public managers 
recruited centralized
by merit
Available to be 
asigned to 
leadership or
managerial positions
Assignment by
demand to Agencies 
of national, regional 
or local level
Lead by SERVIR
Assigned for
renewable periods
of 3 years
Contracts within
special labor rules 
and special payment
The Public Managers Corp: A Lab
Model of Public Managers Corps 
(PMC)
Profiles and 
centralized
recruitment
by merit
Monitoring
and support
Performance 
assessment
Sectoristas Coaching Anual meeting
Periodic meetings 
in groups of 
public managers
Management 
Training
Programm
Monitoring and support
Goals (7)
• Goals of:
• process,  
• results, 
• innovation and
• team development
• Approved by the superior
• Indicators and means of verification
Competences (7)
• Base line: Recruitment process
• Choose 2 competences each year
• No effects on the continuity of the
PM
• No bono
Average of 
achievement
• 96% of 
achievement
Performance assessment
How do we transit of Public Managers Corps (564) into the new regime?
12
3. Public Managers in the new regime
Public Managers in Peru
LEVEL OF 
GOVERNMENT
DIRECTIVOS  
PÚBLICOS (PUBLIC 
MANAGERS – PM)
DIRECCIÓN PÚBLICA 
SUPERIOR ‐
(SENIOR CIVIL 
SERVICE)
NATIONAL
2,947 
760
REGIONAL 
1,872  190
TOTAL  4,819  950
New Regime:
•Preserve 20 % for 
political appointment, 
80% of public managers is 
hired for periods of 3 
years. Renewal two times.
•Recruitment: each
agency (all public
managers)
14
4. Some Challenges
Challenges
• Cultural change: 
• Expands the PMC good practices to all managers, national, regional and local 
segment.
• Convince political class about the importance of merit.
• Flexibility for management PM in a context of spoils system.
• Gradual implementation: 
• Starting from those which are in transition into the new regime. 
• SCS recruited by SERVIR 
• Descentralization of recruitment for the rest of Public Managers
Challenges
• Consolidate and strenghten SCS (Dirección Pública Superior ‐
DPS): performance management, monitoring and support 
similar to PMC
• Building performance indicators for SCS.
Thank You!
Janeyri Boyer Carrera 
Chief Executive Advisor
National Authority of Civil Service
jboyer@servir.gob.pe
PEM expert meeting – November, 2015

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Presentation by Janeyri Boyer on 'Performance Management of Public Managers in the New Civil Service in Peru: Some Challenges' - Session 3 of OECD Public Employment and Management Expert Meeting, 26-27 November 2015