1. Harmonisation or fragmentation in the
single market for services
The approach to certification in the
moving sector
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2. Moving Sector
What services are delivered ?
 Private moves
 Commercial moves
 Storage
 Transports of fragile goods, e.g. arts
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3. Moving Sector
Important standards for movers:
 CEN 12522: Moving, 1998
 FIDI-FAIM: Moving and Storage, 2000
 CEN 14873: Storage, 2004
 CEN 15696: Selfstorage, 2008
 Not to forget: ISO 9000 and 14000
 National standards
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4. Moving Sector
Practical use of standards
 FIDI-FAIM: Membership criteria for 500
FIDI Members, worldwide
 CEN 12522: Membership criteria in
National Movers Associations of Austria,
Netherlands, Switzerland
 Kidemark 12522: Great Britain
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5. Moving Sector
Certification Service:
FIDI-FAIM:
 ONE certifier worldwide
 worldwide unique prove of quality and
financial stability
CEN-Standard and ISO-Standards
 One or more accredited certifier(s)
 + Certifiers not accredited
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6. Moving Sector
International unique standard and cross
border recognition of certification is
important for
 private customer ?
 commercial customer ?
 cooperation partner ?
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7. Contact
Ellen Troska
FEDEMAC Headquarters
Schulstrasse 53
D – 65795 Hattersheim
headquarters@fedemac.eu
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