Smart meters are the next generation of electricity and gas meters and are being installed and connected to always-on Mobile Broadband via an Energy Supplier MVNO. Meter Readings and energy consumption statistics are displayed both on an in-home display panel and using mobile telephones, PDA’s, the home PC or mobile laptop via the Energy Suppliers Internet Portal – linked to consumption monitoring and energy management software. Smart meters will bring about the end of estimated meter readings and bills - and provide customers and energy suppliers with accurate information about the amount of electricity and gas being consumed. Smart meters will empower customers to make choices on how much energy they use. Suppliers will install two-way communication systems using MVNO Platforms that display accurate real-time information on energy use both in the home and business, available to both to the consumer and to the energy supplier.

1. EA-envision: Smart Metering & Energy Data Management Enterprise Data Cloud™

2. Smart Metering Background Project Code: EA nnnnn Final (detailed and overview presentations are also available on request)

5. SMART Metering Online EA-envision

9. Smart Metering - Market Participants Meter Operators Siemens, Actuate, Landis & Gyr, Kent Strategy Houses and Business Advisory Consultants Energy Suppliers Centrica, EDF, E-on, RWE, Tesco, Virgin Mobile Network Operators Vodafone, T-mobile, Orange, O2, 3, BT Systems Integrators and Business Process Outsource Vendors

11. Smart Metering Business Scope Project Code: EA nnnnn Final

21. Business Benefits

26. Smart Programme - To-be Model SMART

28. Smart Metering Key customer experience journeys Project Code: EA nnnnn Final

29. Key customer experience journeys Overview Move-off tariff Make change Support/ communication Consume & Pay Join Customer Discovery

37. SMART Monthly Billing Options Discussion Document Project Code: EA 90031 Final

40. Monthly Billing Timeline

42. Appendices Monthly Billing – Solution Options (detail) Final

44. Broadband or ISDN 30 Fire walled DMZ CC-ICS Internet ISP E-Mail Message Connection Servers SMART Metering Infrastructure Architecture Enterprise Data Cloud Remote Users Enterprise Data Cloud Cluster Local / Remote Hosted Users Mobile Users Mobile Users VPN Internet Feature Net WAN B a y N e t w o k s S D B a y N w o r k s B a y S t a c k A c c e s s P n t 6 5 0 W r e s s Remote PABX Voice Gateway (CISCO 2640) QSIG DPNSS Westell Protocol Converter D H E W L E T T P A C A R D D H E W L E T T P A C A R D D H E W L E T T P A C A R D Voice Connection Servers D H E W L E T T P A C A R D D H E W L E T T P A C A R D D H E W L E T T P A C A R D D H E W L E T T P A C A R D D H E W L E T T P A C A R D CTI and Content Cluster D H E W L E T T P A C A R D D H E W L E T T P A C A R D D H E W L E T T P A C A R D Reporting Database Cluster 10/100 MBit Switched Ethernet LAN / WAN MVNO 3 rd Party Managed MVNO Platform Legacy Systems D H E W L E T T P A C A R D D H E W L E T T P A C A R D D H E W L E T T P A C A R D EAI Hub D H E W L E T T P A C A R D CISCO Call Manager D H E W L E T T P A C A R D D H E W L E T T P A C A R D D H E W L E T T P A C A R D Remote Users Local Users

45. EA-envision: Business Innovation Enterprise Data Cloud™

50. Enterprise Data Cloud™ Network Interconnect ... ... Master Servers Query planning & dispatch Segment Servers Query processing & data storage External Sources Loading, streaming, etc. Greenplum MPP (Massively Parallel Processing) Shared-Nothing Architecture ... ... SQL Query Governor

51. Enterprise Data Cloud™ High Speed Loader JDBC™ ODBC SQL/92 OLEDB Greenplum MPP (Massively Parallel Processing) Shared-Nothing Architecture

52. EA-envision: Strategic Vendors Hardware Vendors BI Tools Business Partners Solutions Enterprise Data Cloud™ EA-envision