This presentation is one of our homeworks. The content is not sufficient. You can read more in the book " Making sense of change management" of Esther Cameron and Mike Green.

1. Positive deviance model
&
The leader’s new role
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2. Step 3
Make it
safe to learn
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3. People attached to a status quo
Positive Deviants: Newly enhanced influence challenges
the status of others
=>Fears of being exposed or subjected to retaliation
Authority figures: threatened by a process requires
learning than having all answers
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4. The prospect of the alternative reality appears only when
1. People feel safe enough
2. The community is sufficiently invested in finding solutions
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5. •Example in Indonesia:
HUMAN
A NGO has observed the trend among the poor East Japan
families of “exporting” young village to urban centers.
TRAFFICKING
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6. Stage 2
NGO convened low–
profile workshop for
villagers
Workshop leaders
talked about how PD
help communities
find solutions for
challenges
The group became
less guarded and
volunteer raised
issues of girls “going
out”
The villagers broach
problems by the girls’
poverty-stricken
parents
The participants visited
the family resisting to
send girls away
The “high risk” girls are
identified and the local
readers enforced the law
Volunteers counsels
families of girls planning
to leave and help PD
families in term of
economic
Example (cont)
Stage 1
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7. 4-steps process: organizational CAT Scan
• One day workshop –external facilitator
• Consist of 50-100 stakeholders critical to organizational change
• Candor is important
The convening
executive emphasizes
the important of
confronting problems
and learning of
failures.
Members read blind
and blunt quotes from
another about the
problems
The group are divided
into subgroups
Each subgroup delves into
identified issues and reports
with analysis in 1-2 hours
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8. Make the problem
concrete
Step 4:
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9. 1. Unwritten social codes for avoiding being “put on the spot”
2. Often be discouraged to speak concretely
=> These abstractions may obscure insight
Signal
distortion
may
happen
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10. Good understanding of reality
eliminates the vague assumption and
focus attention on what really
working
Dealing with uncomfortable truth
requires stating it concretely
Why do we
need to
make the
problem
concrete?
How to be
concrete
?
Being specific and dramatizing a
pivotal issue in a compelling way.
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11. Examples:
• The group of prostitutes who insisted
that they always made their partner
to use condom
• Asks the groups to apply a condom to
a banana
Positive deviants
workshop to
curtail the
spreads of HIV/Aids
in Myanmar
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12. Step 5:
LEVERAGE
SOCIAL
PROOF
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13. BELIVING
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14. Step 6:
compound
the
immune
defense
response
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15. Newton was right
“ Every action has an equal
and opposite reaction”
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16. Your company's secret change agent 16

17. You’ve got NEW ROLE!!!
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18. In the Positive Deviance approach
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19. momentum
score-keeping
mechanisms
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20. Your company's secret change agent 20
CFO
CFO

21. 
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22. Your company's secret change agent 22

23. Your company's secret change agent 23
“Learn from people
Plan with people
Begin with what they have
Build on what they know
Of the best leaders
When the task is accomplished
The people all remark
We have done it ourselves”
The Taoist Sage Lao-tzu

24. THANK YOU
FOR
LISTENING!
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