Compliance Training Strategies
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The document provides an overview of a webinar on compliance training presented by Brandon Hall Group. Some key points: - Compliance training is an important area but often gets less attention than others like technical skills training. It can be costly for organizations if not done properly. - Compliance training requirements take significant time, with over half of organizations requiring over 25 hours of compliance training annually for employees. - While compliance responsibilities often reside in legal or HR, organizations are increasingly moving to more strategic approaches versus just checking boxes. New technologies like virtual reality and simulations show promise but have seen limited use so far. - Organizations should ensure they are prepared for external audits of their compliance programs and have systems in place
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Compliance Training Strategies
- 5. Open Surveys © Brandon Hall Group 2017 5 Visit www.brandonhall.com click Open Surveys If you would like to join a panel of survey takers, please contact us at success@brandonhall.com • Learning Content 2017 • Compliance Training 2017 • Performance Management 2017 • HCM Technology Spending 2017
- 6. How To Ask Questions © Brandon Hall Group 2017 6 • Submit your questions or comments about the discussion to our presenters using the Questions tab on your control panel. • Presentation slides and giveaways can be found in the Handouts tab on your control panel. Access to the Recording & Slides will also be sent out after the webinar.
- 9. POLL QUESTION How important to your organization is compliance training? 1. Not at all 2. Slightly 3. Moderately 4. Very 5. Critically © Brandon Hall Group 2017 9
- 11. Compliance Costs Money 42.9% 16.7% 8.3% 7.1% 3.6% 6.0% 15.5% Cost per employee per year $0-$500 $501-$1000 $1001-$2000 $2001-$3000 $3001-$4000 $4001-$5000 More than $5000 © Brandon Hall Group 2017 11
- 12. Considerations • One of the biggest training areas • Gets arguable the least attention • Invest in content creation • Costs of doing it poorly • Fines • Lawsuits • Accidents • Slowdowns © Brandon Hall Group 2017 12
- 13. Compliance Takes Time © Brandon Hall Group 2017 13 13.6% 21.0% 14.8% 40.7% 9.9% Compliance training frequency Once a month Once a quarter Semi-annually Annually Ad-hoc
- 14. Compliance Takes Time © Brandon Hall Group 2017 14 0.0% 2.5% 9.9% 34.6% 53.1% 76 to 100 51 to 75 26 to 50 11 to 25 0 to 10 Compliance training hours 76 to 100 51 to 75 26 to 50 11 to 25 0 to 10
- 15. Considerations • Typically the first learning experience • Typically the most common learning experience • Hours often mandated © Brandon Hall Group 2017 15
- 17. Poll Question Where does compliance primarily reside within your organization? 1. Learning & Development 2. Legal 3. Operations 4. HR 5. Other
- 19. Compliance Ownership 19.4% 9.7% 32.3% 30.6% 3.2% 4.8% Compliance officer Executive officer Learning HR Legal IT © Brandon Hall Group 2017 19
- 21. Compliance Systems 14.6% 19.5% 21.1% 25.2% 29.3% 31.7% 34.2% 35.8% 36.6% 43.1% 55.3% 65.0% 0.0% 10.0% 20.0% 30.0% 40.0% 50.0% 60.0% 70.0% Virtual Reality Augmented reality Games Podcasts Collaborative Simulations Coaching and Mentoring Independent study On the job Virtual classroom Video Classroom Use © Brandon Hall Group 2017 21
- 22. Compliance Systems 1.6% 2.4% 2.4% 0.0% 11.3% 16.1% 8.9% 3.2% 10.5% 24.2% 4.8% 14.5% 0.0% 5.0% 10.0% 15.0% 20.0% 25.0% 30.0% Virtual Reality Augmented reality Games Podcasts Collaborative Simulations Coaching and Mentoring Independent study On the job Virtual classroom Video Classroom Effectiveness © Brandon Hall Group 2017 22
- 23. Compliance Systems 21.1% 24.3% 35.0% 28.5% 24.4% 48.8% 32.5% 33.3% 22.0% 43.9% 52.9% 35.0% 0.0% 10.0% 20.0% 30.0% 40.0% 50.0% 60.0% Virtual Reality Augmented reality Games Podcasts Collaborative Simulations Coaching and Mentoring Independent study On the job Virtual classroom Video Classroom Future © Brandon Hall Group 2017 23
- 24. Compliance Systems 0.0% 10.0% 20.0% 30.0% 40.0% 50.0% 60.0% 70.0% Virtual Reality Augmented reality Games Podcasts Collaborative Simulations Coaching and Mentoring Independent study On the job Virtual classroom Video Classroom Use Effectiveness Future © Brandon Hall Group 2017 24
- 27. Strategic vs. Transactional © Brandon Hall Group 2017 27 Strategic compliance • Driven by business • Defines an employer of choice • Improves engagement • Risk mitigation Transactional compliance • Driven by fines/punishment • Checking the boxes • No connection the business • Not seen as development
- 28. Is Your Compliance Reactive or Strategic? • Focused on remediation • Provided with limited resources • Minimal training is assigned • Afterthought on technology selections • At the forefront of business / tech decisions • Training programs are advanced • Analytics used to identify new/emerging risks © Brandon Hall Group 2017 28
- 30. External Audit Frequency 13.9% 12.3% 18.0% 4.9% 27.1% 23.8% Never Monthly Quarterly Semi-annually Annually Ad hoc © Brandon Hall Group 2017 30
- 33. Are You Compliance Ready? • Are your electronic records updated in real time for proactive reporting? • Do you use competency-based compliance reporting to highlight compliance levels? • Can your report on specific departments, teams, and employees? • Is your LMS validated for FDA 21 CFR Part 11? © Brandon Hall Group 2017 33
- 34. Takeaways • Compliance covers a wide swath of strategic and operational needs in many types of businesses. • Compliance is typically the first learning experience. • Almost most obvious in regulated industries, many of the techniques related to compliance also apply to simple “business requirements” management in non- regulated industries. • Compliance should be influenced, if not driven, by the function(s) most impacted by it. • Automated management really does help in resource constrained or widely dispersed organizations! © Brandon Hall Group 2017 34
- 35. Questions?
- 39. We Do This Through… Research and Analysis that Define New HCM Standards Success Stories from Global Organizations that Show those Standards in Action Professional Development that Assesses Current State and Enables Innovation Flexible Services to Design and Implement Transformative Solutions Recognition that Validates the Transformation © Brandon Hall Group 2017 39
- 40. Membership Offers Tailored Support RESEARCH ACCESS & EVENTS • Reports • Case Studies, Frameworks & Tools • DataNow® & TotalTech® • Webinars and Research Spotlights • Annual HCM Conference ADVISORY SUPPORT • Ask the Expert • 1 on 1 Consultations • Research Briefings • Benchmarking CLIENT SUCCESS PLAN • Your Priorities • Executive Sponsor • Client Associate • Monthly Meetings © Brandon Hall Group 2017 40 To learn more about becoming a member or to sign up for a free trial, please email us at success@brandonhall.com
- 41. Strategic Consulting Offers Expert Solution Development BENCHMARKING • Competitive/Comparative • Maturity Model • Custom Research STRATEGY • Business Case • Planning • Organization & Governance TECHNOLOGY SELECTION • Vendor Selection • Architecture Design • Systems Evaluation DEVELOPMENT & INTEGRATION • Program Design • Assessment • Survey • Process Integration © Brandon Hall Group 2017 41 To learn more about consulting, please email us at success@brandonhall.com
- 42. Why Brandon Hall Group © Brandon Hall Group 2017 42 1 2 3 4 5 We offer flexible, high-value memberships that offer everything you need at a cost you can afford. Our research is better – more targeted, easily digestible, focused on business results, predictive, prescriptive. Our solutions gets better results – research-driven, focused on the business, simple, targeted, flexible approach. Our case studies are unique for their diversity and focus on business results. Our professional development is practical, tailored to your needs, and equips you to take action.