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SMALL BIZ 
FORWARD 
VOL. 21 NO. 7 
$4.95 
Tips for the small business that get results 
7 Small Business 
Marketing Ideas 
pg 33 
Managing your Business 
pg 12 
Business Retreat 
Grow Your Business in 6 
Easy Steps 
pg 23
SMALL BIZ 
FORWARD 
Connect, Collaborate, Succeed. 
Executive Editor 
Editor, Layout, and Design 
Advertising Inquiries 
Subscriptions 
Twitter 
Facebook 
LinkedIn 
i 
Nancy Becher 
Nickolas Bond 
nancy@sucess4biz.biz 
701 N. Prairie Street 
Sturgis, MI 49091 
(269)-651-3555 
http://smallbizforward.com 
info@success4biz.biz 
@smallbizjunkie 
www.facebook.com/bsuconnector 
www.linkedin.com/in/nancybecher 
Vol. 21 No. 7 Small Biz Forward is published monthly by Celebrate Business Publishing, a division of 
Business Success Unlimited. ISSN 2332-5887 
No part of this magazine may be reproduced or transmitted into any form by any means without written 
consent from the publisher. Unsolicited manuscripts and photographs will be returned only if accompa-nied 
by a stamped, self-addressed envelope. All letters sent to Small Biz Forward will be treated as un-conditionally 
assigned for publication, copyright purposes and use are subject to SBF unrestricted right 
to edit and comment
BUSINESS SUCCESS UNLIMITED 
CONNECT, COLLABORATE, SUCCEED. 
BSU HELPS SMALL BUSINESS SUCCEED THROUGH 
MENTORING PROJECTS, NETWORKING GROUPS, AND 
ENTREPRENEURIAL FORMS. 
FROM BUSINESS KNOW-HOW TO 
BUSINESS NETWORKING BSU HAS 
IT ALL! 
ii 
NANCY K BECHER CEO 
701 PRAIRIE STREET 2ND FLOOR 
STURGIS, MI 49091 
PHONE:(269) 651-3555 
EMAIL:NANCY@SUCCESS4BIZ.BIZ
3 
23 
43 Event Calendar 
45 Membership Directory 
19 
CONTENTS 
Cover Story 
23 Business Retreat 
Grow Your Business in 6 Easy Steps - A Retreat to Take Your Business to the Next Level 
Features 
5 Office to Office 
Letters to the Editor and Thoughts 
7 Managing your Business 
Resources to Help You Grow 
15 Security and the Entrepreneur 
Helpful Resources for Today’s Dangerous World 
19 Why I’m not Reinventing the Wheel 
Materials for Training Programs and Business Applications
4 
33 7 
CONTENTS 
33 7 Small Business Marketing Ideas 
Ideas to Get the Small Business Owner on the Right Track 
37 Being Connective 
Using What You Have to Get Where You Want 
41 Curb Appeal 
A Fresh Perspective on Advertising and Social Media 
Lifestyle 
11 Building Confidence 
Body Language and How it Affects Your Business 
21 Your Health is Like a Marathon 
Staying Healthy to Keep Your Business Healthy 
29 I Need Direction 
A Human Resource View of Co-Workers and Employees
Where has this year gone? For me it’s been a 
whirlwind of doctors and hospitals, insurance 
companies and pharmacies. My year started out 
great and then in February, I had a run in with a 
car and the car won. Two shredded tendons, two 
ligaments and two broken bones later, the end of 
June saw me in surgery to fix it. And then months 
of no walking, casts and “boots” and finally I get 
my foot into new shoes – yay. Only to find that I 
now need more medical interventions. SIGH. 
And in the process, the world has kept on keep-ing 
on. And so too did my business – thanks in 
big part to the fact that I had a lot of resources at 
hand to help me continue. 
Resources? What do you mean by resources? 
Ehow.com gives us this definition: “Business re-sources 
are anything and everything that helps a 
company operate and do business. This can in-clude 
the use of human capital, natural re-sources, 
tangible resources such as property or 
production machinery, intangible resources such 
as brand image and knowledge, financial re-sources 
and anything else a particular business 
may use to make a profit. Every business re-source 
used to produce goods or to serve cus-tomers 
has an economic value.” Read more at 
http://www.ehow.com/about_5089164_business-r 
esources-definition.html. 
For me, resources I used were telephone, Inter-net, 
my Smartphone, my laptop and tablet. Soft-ware 
that made it easier for me to connect my of-fice 
equipment at home with my office equipment 
at the office were very valuable. I did a lot of re-search 
to find ways to work while sitting in bed or 
on the couch, not wanting people to know I 
wasn’t up to my best. I had to rely on other peo-ple 
to help support me in my endeavors. 
All in all, resources are important to have. I 
learned early on that I needed a plan (or plans) 
that would give me flexibility, knowledge, and an 
ability to work regardless of any situation I might 
find myself. So, how do you start building such a 
program for yourself? 
This month’s issue of Small Biz Forward is all 
about using resources…there will be resources 
given and resources talked about for you to cre-ate 
and use in your own business. I urge you to 
read about these resources, think about your 
own business and start to create a list of items to 
incorporate into your own actions so that when 
the time comes (and it will – even if it’s a bad 
storm this winter that keeps you from going to 
the office) you have things at your fingertips to 
help you continue running your company suc-cessfully. 
In the meantime, enjoy your Thanksgiving and 
be thankful for all the successes in your life. 
Nancy 
5 
Office to Office 
November???
6 
Letters to 
the Editor 
As a successful small business 
owner, I look forward to reading the 
articles in each addition of Small Biz 
Forward. I love that they are written 
by local business people just like my-self 
and always contain fresh ideas 
and information, often on subjects 
that we are all aware of but may 
need to be gently reminded of the 
importance to smoothly running our 
businesses. This is a well done 
publication that is a short, easy read 
and I would recommend it to every 
small business owner who wants to 
stay relevant in today’s rapidly 
changing market. 
Deb Sanderson, Owner of Tread- 
Stone LLC & Nerium Brand 
Business Success Unlimited and the 
Small Biz Forward had given me a 
great opportunity to expand my 
business and my reach to the 
business world. Before I became a 
member, my focus was centered on 
addressing the needs of individuals. 
Business to business sales take 
longer to close and require 
significantly more service, which is 
why your organization and your 
magazine has become an important 
vehicle for me to take the next step. 
The information in your magazine 
has given me some fresh ideas to 
consider. 
Thank you for there for me. 
YBNF TIP 
5 STEP FACEBOOK 
MARKETING CAMPAIGN 
When advertising on Facebook it is good to consider 
the benefit of creating a campaign that includes: 
1. Start with a strong post that creates interest & in-vites 
comments. 
2. Create an EVENT and share the EVENT on your 
page as well as send invitations to specific people 
who follow your profile page 
3. Use the PROMOTE feature (found either at the bot-tom 
of your post or can be created from a Face-book 
Ad) or use the OFFER feature (if you have 400 
fans or more). Share your post and/or EVENT on 
your profile page, other pages of yours, and in 
groups on Facebook. 
4. Create a Facebook Ad targeting your demograph-ics 
and fitting within your budget. 
5.Watch your INSIGHT and make adjust during your 
campaign period (3 weeks minimum). Visit our 
page at 
www.facebook.com/YourBusinessNeedsFans and 
click on the EVENTS tab for info on upcoming work-shop 
or call for individual help online or face-to-face 
(574)-344-8895
MANAGING YOUR BUSINESS 
RESOURCES TO HELP YOU GROW 
by Nancy Becher, Business Success Unlimited 
So you’ve been in business for a while. Your revenues are 
growing, and you’re finding yourself in a sustained growth 
period. But you are still trying to do everything yourself. 
How’s that going for ‘ya? 
Now’s the time when you need to start putting processes 
and procedures into place instead of running by the seat 
of your pants. Sound familiar? Wouldn’t it be nice to have a 
plan in place to get you from point A to Point X, Y and Z. 
So, let’s get started. Don’t worry, I’ll help you. 
7 
Since 1983 she has 
run business referral 
groups, educational 
training programs 
and small business 
associations. First in 
Washington, DC 
metro areas and now throughout Michigan, 
with programs in Grand Rapids, Kalama-zoo, 
Niles, and Sturgis, MI as well as South 
Bend, Mishawaka, Elkhart, Granger, and 
Fort Wayne, IN.
Have you ever compiled a business plan? What 
about a SWOT analysis? Do you have your mis-sion 
statement? These are all important parts of 
creating your roadmap. If you have done these, 
get them out and reread them, thinking about 
how they may have changed and morphed since 
they were originally written. If you haven’t done 
them, NOW is the time. Start work on them now. 
It is also at this time that you may be considering 
hiring employees to help take you to the next 
level. Do you know all the laws and regulations 
that you have to abide by when you have employ-ees? 
What about job descriptions and work flow 
processes? Do you have those in place? Depend-ing 
on the type of business you have, are you 
looking at enlarging your facility? Moving from 
home into an office? Buying or renting space? 
Maybe your employees will be home-based and 
telecommute? Where do you hold meetings? In a 
coffee shop? Or an office conference room? All 
of these are important decisions that need to be 
made as you grow. 
Perhaps you might want to consider working with 
a human resources agency or a placement serv-ice 
that can take on the tax liabilities, find the 
right employees (through their tests and proce-dures, 
freeing you from those responsibilities) 
and worry about payroll. These are great serv-ices 
and while you pay a bit more to have them 
on your team, it is often well worth the expense. 
As you grow, you should also be thinking about 
financing. You probably have been bootstrap-ping 
up to now, but by this time you need to 
know you have the resources to pay for employ-ees, 
to expand, to hire a lawyer, or other support. 
By creating a relationship with a bank you will 
have someone on your side – there to help you 
when you need a loan or other financial guid-ance. 
Now may also be the time to think about 
other, alternative financing options such as ven-ture 
capitalists and angel investors. And of 
course, any time you’re talking about money, you 
need to have your ducks in a row, know your fi-nancials 
(perhaps you have a bookkeeper or 
should think about getting one). If you don’t know 
your numbers, no one is going to take you seri-ously. 
And speaking of attorneys, it also becomes im-portant 
at this point that you have someone you 
can call on with legal questions. Someone who 
can answer questions that are not easily an-swered 
by Goggling them. Do you hire one on 
retainer? Do you use one piecemeal – only when 
something comes up? Does it make sense to 
have legal plans in place so that you don’t get 
sidelined should the need arise. 
How do you find out about all these different peo-ple, 
businesses, strategies, etc.? Always do your 
research, but ask colleagues, collaborators, cli-ents 
– get referrals and then talk with people. 
You need to feel comfortable with who you bring 
on board, and reasons for doing things in a cer-tain 
way. If you don’t believe in the person or 
process, it will probably not work for you. 
Whatever you do, know that the “Chief Cook and 
Bottle-Washer” approach is not going to work 
any longer. You’ve done great so far, but now it’s 
time to delegate and find those who do what 
they do best while you take care of business. 
8
You can tell who the strong women are. They’re the ones you 
see building each other up instead of tearing each other down. 
9 
Women’s Business Bureau 
Open a chapter near you! 
269-389-0556 
www.womensbusinessbureau.com 
Inspiring Change
10 
Across 
4. A small business magazine that has tips and tech-niques 
for growing your business. 
6. A wise and trusted counselor or teacher. 
7. Source of supply, support, or aid, especially one 
that can be readily drawn upon when needed. 
9. A supportive system of sharing information and 
services among individuals and groups having a 
common interest. 
10. An institution for receiving, lending, exchanging, 
and safeguarding money and, in some cases, issuing 
notes and transacting other financial business. 
Down 
1. Alternative financing source. 
2. An association, primarily of people in business, to 
promote the commercial interests of an area. 
3. Working together. 
5. A group who originate or are primarily responsible 
for the execution of a particular idea, project, or the 
like. 
8. Similar to a conference but with the objective of 
relaxation, rejuvenation, and gaining new ideas with-out 
stress or pressure. 
CROSSWORD
In sales and sales management 
for over twenty years, Jan has 
trained people to successfully mar-ket 
their products and services 
through adaptive and consultative 
sales techniques. 
A recent transplant from Atlanta, 
Jan is the Founder of Women’s 
Business Bureau, a women’s busi-ness 
organization in Kalamazoo. 
Jan’s expertise lies in building 
ground floor operations into fast 
growing, profitable businesses. 
Contact Jan: 
334-560-6955 (cell) 
www.womensbusinessbureua.com 
Confidence is your greatest selling tool! Without the right amount of confi-dence, 
people can see right through you. Confidence comes from knowing 
your product and service inside out and feeling good about yourself. 
Having the right amount of confidence is important because too much confi-dence 
can convey arrogance. Too little conveys lack of creditability and of-ten 
distrust. Gaining confidence takes practice. It takes doing things outside 
of your comfort zone, meeting a diverse group of people, learning about 
your competition, understanding your weaknesses and building on your 
strengths. 
What does your body language say about you? Body language is truly a 
language of its own. We all have quirks and habits that are uniquely our own. 
Being aware of body signs can help you better read a person’s reaction to 
what you’re saying and help to make a better first impression. There’s been 
studies regarding how different body language signs affect how people may 
perceive you. It is said that when talking to a person the information that we 
receive can be broken down as: 
• 10% from what the person actually says 
• 40% from the tone and speed of voice 
• 50% is from their body language 
11 
BUILDING 
CONFIDENCE 
by Jan Murphy
Most people are not conscious of their body language. That’s the reason that it’s important to learn what 
the most common body signs are so that you can avoid making the mistakes that might make people feel un-comfortable 
or give them the impression that you are not confident. Learning body language signs will also 
help you to read the signals people give out while you are having a conversation with them. Are they bored 
or interested? 
Here’s a few body language signs you should recognize: 
• Lowering one's head can signal a lack of confidence. If someone lowers their head when complimented, they may be shy or 
timid 
• Touching or tugging at one's ear can indicate indecisiveness 
• Sincere smiles encompass the whole face (noticeable in the eyes) 
• A false smile usually only engages the lips 
• When a listener nods, this is usually a positive message and relays that they are interested and paying attention. However, 
excessive nodding can imply that the listener has lost interest but doesn't want to be rude 
• Pushing back one's shoulders can demonstrate power and courage 
• Open arms means one is comfortable with being approached and willing to talk/communicate 
• Folded arms show that there is a sort of barricade between them and other people (or their surroundings) and indicate dis-satisfaction 
• A lack of confidence or apprehensiveness can be displayed when you don't look another person in the eyes 
• One tends to blink more often if nervous or trying to evaluate someone else 
• If you look directly into another person's eyes you are displaying self-assurance 
• If you are irritated with a comment made by another during a conversation, a common movement is to take a quick glance 
sideways 
Best tips on building confidence: 
• Dress professionally and wear clothes that fit and that are best suited for your weight and are age appropriate 
• Learn what people like the least about you 
• Know what people like the most about you and accentuate it 
• Practice your elevator speeches—have several and change them frequently 
• Know the best and worst things about your product or service 
• Always maintain good eye contact with people without staring 
• Watch your body language, walk with pride and confidence 
• Have a prepared presentation before meeting a prospective client 
• Know as much about the prospective client as you can before meeting them 
• Have a firm, confident handshake: people will judge you on your handshake—it is a fact! 
• Know the objections that people have about your product and service and practice how to overcome them. 
• Smile and be friendly 
There’s a great quote that I enjoy using. I’m not sure where it originated and to whom to give credit but I of-ten 
use it, “fake it ‘til you make it.” There’s nothing wrong with pretending that you’re confident. If you prac-tice 
it enough, eventually you’re going to believe it just like everyone does! 
12
= 
It's so close! Can't 
you just FEEL the 
excitement building 
for the upcoming 
holiday activities? 
Would you like to SLOW 
DOWN a bit and ENJOY the 
reason for them? Here is how 
YOU can ADD VALUE to your 
HOME in a simple, easy way 
with Simply Said custom vinyl 
designs! Anyone would enjoy 
these gifts from you. 
Happy ThanksGIVING!
14
A lot has been happening around the world (and here within our own borders) over the last month. We have seen 
threats from ISIS and fighting in Syria and Iraq heat up, the Ebola virus has been in the news, additional hacking of 
major corporations have come to light. Not only this, but the holiday season will be upon us faster than you can spell 
Kris Kringle. 
For those planning on international travel, do not forget the passport and keep in mind a passport can take up to 6 
weeks; http://travel.state.gov/content/passports/english.html. Another good page from the US Department of State 
is; http://travel.state.gov/content/passports/english/country.html, Here you can find out all sorts of information about 
your destination including travel warningS. One program that all those traveling abroad should take advantage of 
is STEP, Smart Traveler Enrollment Program. The STEP program allows you to enroll your trip with the nearest Em-bassy 
and Consulate in your destination countries. (https://step.state.gov/step/) 
With the growing concern on health and wellness while traveling, the Center for Disease Control website has lots of 
useful information on overseas travel. http://wwwnc.cdc.gov/travel/. It is always best to have the information while 
planning than it is to have to react to an emergency while it is happening. 
FEMA, the Federal Emergency Management Agency, offers a wide variety of on-line training programs for members 
of the community as well as first responders. They have programs designed specifically for the small business 
owner; 
http://www.fema.gov/voluntary-private-sector-preparedness-program-ps-preptm-small-business-preparedness. One 
area all of us in small business need to consider is the continuation of our business should a disaster occur. FEMA 
has programs directed just at this; http://www.fema.gov/additional-resources-and-videos-continuity-operations. 
When it comes to meetings, how well do you know what is happening where you are going? Crime Mapping is grow-ing 
nationally. http://www.crimemapping.com/default.aspx, is one website devoted to this application. While not every 
community provides input, the ones that do are a good start. With this information, you can determine if the area you 
plan on visiting for either business or personal reasons is a good choice. 
15 
SECURITY AND THE 
ENTREPRENEUR 
by Ed Becher PPS 
Center for Protection, Security, and Personal Safety LLC
Two good subscription websites for intelligence and analysis are; Stratfor at http://www.stratfor.com/ and the other 
being The OODA Loop; http://www.oodaloop.com/. As I said both are subscription services and both run from 
$19.00 per month and up. But if you are looking for up to date analysis of world events these two resources are what 
you may be looking for. Additionally both offer free newsletters which you can subscribe to and still get some very 
good information on what is happening around the world. 
Many of us have employees and we sometimes need to find out how truthful they are on their applications and re-sumes. 
Being a parent; both my sons are in there mid 20s; one concern I have always had has been sexual preda-tors. 
The Department of Justice runs the Dru Sjodin National Sex Offender Public Website. Through this site you can 
access all 50 states’ sex offender registries and search by both name and location. Not only is this site helpful to us 
parents but as employers we have a requirement to keep our employees safe. 
The number of people who immigrate to the United States each year is staggering. Many of these people come over 
on tourist visas and stay beyond their visa expiration date. As an employer, we need to make sure that they have the 
proper status to seek employment within the United States; this is one reason for the I-9 form. One way to verify some-one’s 
status is through E-Verify; http://www.uscis.gov/e-verify. Through here an employer can verify someone’s status 
for employment quickly. 
ICHAT, the Internet Criminal History Access Tool, maintained by the Michigan State Police allows the search of public 
criminal record information maintained by the Michigan State Police, Criminal Justice information Center. 
(http://apps.michigan.gov/ichat/home.aspx) The cost for each search is $10.00 and as stated is a public information 
site. 
As always we at the Center for Protection, Security and Personal Safety LLC are here to assist you, the business 
owner, in any way we can to help keep you, your family and your business secure and safe. With the holiday season 
coming upon us quickly, please stay safe and continue on being aware of your surroundings. 
Ed Becher is the owner of the Center for Protection, Security and Personal Safety LLC, a provider of training pro-grams 
for the security, protection industry and others interested in staying safe and secure. Ed is a retired US Marine 
Corps Master Sergeant and former Chief Instructor for the Uniformed Protection Branch, US Department of States 
Diplomatic Security Service. He can be contacted at ed@thebodyguardacademy.com or by calling 269-651-3355. 
16 
Former Marine Chief Instructor, US 
Dept. of State, Uniformed Branch, Dip-lomatic 
Security Service; Ed Becher is 
the owner of Center for Protection, 
Security and Personal Safety (The 
Bodyguard Academy) which is a pro-vider 
of training and resources to 
keep you, your staff and clients safe. He can be contacted 
at ed@thebodyguardacademy.com or by phone at 
(269)651-3355.
CENTER FOR PROTECTION, SECURITY AND PERSONAL SAFETY 
17 
701 Prairie St. 2nd Floor 
Sturgis, MI 
office: 269-651-3355 cell:269-221-2221 
ed@thebodyguardacademy.com 
Black Friday is coming quickly and so is all the Christmas shopping. Stay safe by attending our 
Personal Safety Seminars. 
Personal Safety Seminar, November 12 and 19, 2014 Sturgis, MI 
$25.00 
Designed for men and women of all ages, 13 and up, to learn how to stay safe in todays ever 
dangerous world. 
Upcoming Specialty Training Programs 
Personal Protection Specialist, January 2015 Sturgis, MI 
Special 4 day program, $750.00 , full 7 day course, $1499.00 
Entry level training for those wishing to enter the Executive Protection industry. Learn techniques to 
protect High Net Wealth Individuals, Celebrities, Dignitaries.
18 
TOOLS TO HELP 
YOU GROW 
COMPETITIVE ANALYSIS 
Use this table to help you 
identify your business’s 
unique strengths and 
weaknesses
WHY I’M NOT REINVENTING THE WHEEL 
If you’re thinking about creating some resources 
or training materials – for whatever industry, in 
whatever skill set – consider making them open 
source. A large portion of my income this year 
has come from training people in the non-profit 
and church world in skills such as intuitive listen-ing 
and asking powerful questions, setting 
SMART goals, and doing accountability proc-esses 
well. These are the basic values, princi-ples, 
and skill sets involved in Leadership or 
Life coaching. I really enjoy leading training, 
even though for several years now I’ve covered 
the same basic topics over and over. There’s 
the ‘aha’ moment people get when they see 
something work in a relationship for the first 
time; emails I get from people who have had 
breakthroughs in a relationship with a spouse or 
adult child. I’ve made more money training oth-ers 
this year than I have by providing coaching 
myself. I created none of the materials I use in 
these classes! 
I don’t get excited about designing classes or 
writing books on leadership coaching. I’m an 
essayist and novelist. Someday I may find it 
19 
by Adam Fleming, Leadership Coach Trainer
appropriate to grind out a non-fiction book, but 
for now, I’m using open source materials from 
coach22.com and I’m very happy with them. The 
author, Tony Stoltzfus, is a personal acquain-tance. 
I work closely with some of his family mem-bers. 
Tony chose an open source format where 
qualified people can lead training programs he’s 
designed, and the trainees have to buy his 
books. It’s a brilliant business model. He makes 
almost nothing when people teach his classes, 
no royalties, but because qualified trainers 
can make all the profit on the class, we’re eager 
to use his materials and have our trainees pur-chase 
his books. Often they see other books on 
his website that aren’t required reading, and they 
buy more resources from him. It’s a win-win. 
My first trainer (way back in 2007) was Jeff 
Williams, from Springfield, Ohio. He was using 
Tony’s open source materials even then. This 
spring, Jeff subcontracted me to assist him in a 
very large training he was offering for a church in 
Columbus. I asked Jeff if he was planning to 
write some training materials at some point. Jeff 
said, “Why would I reinvent the wheel, when 
Tony’s done it so well?” 
If you go this direction, put workbooks together 
and publish something the trainees need to read 
for the classes; the open source business model 
means you get to sell these books. You’ll want to 
have some sort of qualification process in place. 
You can even sell the books at a small discount 
to trainers so they can make money on the 
markup. The franchise model is fading. The rea-son 
open source works so well is because once 
a trainer has invested time, money, and energy 
into becoming qualified, you’re allowing them to 
make money. When people see that opportunity, 
they want to move your direction. They want to 
sell your books, and talk about your website. Did 
I mention that Tony, who is an extremely sought-after 
coach, still makes most of his money from 
book sales? 
This is counter-cultural in what I call the “guru-and- 
leadership-resource” movement. Typically 
you set yourself up at the top of the pyramid and 
make sure money flows to you from every piece 
and portion of everyone’s operation. There are 
subscription systems and tiered levels of coach-ing 
engagement from large teleconference hours 
to smaller groups to individual coaching. This 
works for the very few and very charismatic. But 
Tony Stoltzfus’ generous attitude proves out what 
other open source models have already shown. 
For example, Wikipedia may be the greatest ex-ample 
of the open source concept winning over 
a tightly controlled proprietary structure. When 
Microsoft put millions of dollars into an online en-cyclopedia, 
eventually they had to give up. 
Wikipedia beat them at their own game with vol-unteers. 
So, if you’re going to create some re-sources 
or try to be the next guru, look for ways 
to enlist volunteers by making at least a portion 
of what you do open source. For those who don’t 
want to reinvent the wheel, you’ll be their favorite 
resource! 
20 
Adam G. Fleming is an 
account rep for World-pay, 
a leadership coach 
and coach trainer, and is 
the author of a stage 
play, A Pebble among 
the Rocks, and a novel, 
White Buffalo Gold, © 
2012 available on Ama-zon, 
Kindle and many other platforms. Visit his book 
site at www.whitebuffalogold.wordpress.com
Once I ran a 1/2 marathon. How did I get started? 
With the desire to participate, then one step at a 
time until I reached my goal. Running the course 
from the beginning to the end no matter how long 
it took. How can you? The same way. 
Running a marathon begins with the thought "Yes, 
a marathon sounds like fun! I will make the time for 
training, I want to and I can do it once I learn how." 
Next by talking with someone with experience, 
knowledge (gathering the information needed), 
creating a plan, developing habits then becoming 
committed...now you are on your way to reaching 
your goal. 
After weeks, months or perhaps years you are 
ready for the race enjoying all the benefits and re-wards 
that accompany accomplishing your goal. 
YOUR HEALTH 
IS LIKE A 
MARATHON 
by Cindy Cohen, RN
Was it hard? Yes. Was it challenging? Yes. Was it 
worth it? Yes. How did it happen? You want it to 
happen for you? Here’s how. 
At first you will develop a plan to walk a specific 
amount of time and/or distance. When walking 
becomes easy you will add a walk - run routine, 
next run, increasing distance and duration as 
you continue to train. Developing habits to im-prove 
eating foods (improving performance), 
sleep (rest/relaxation/recovery), you’re thinking 
(stress, motivation) all are part of the training. 
Over time you will develop the habits to com-plete 
the marathon. You will feel great, like a win-ner. 
Your health is much the same. A marathon of 
sorts. A health marathon. 
How you perform on your health marathon lies in 
the answers to these questions: 
“What experience would you like to have on your 
health marathon?” What is your goal for quantity 
(what do you want to do), quality (how healthy do 
you want to be), and longevity (how you age)?” 
Even though a marathon you run is optional, your 
health marathon is not. Your health journey is up 
to you, there is no turning back, and you cannot 
change the past. However it’s never too late to 
start a new journey, a healthier one. There are 
many paths you can take which stand before 
you. Each path is created by a group of habits. 
Habits that promote sickness or health, longevity 
or aging. Healthy habits help you to feel better, 
look better and be well. Unhealthy habits inter-rupt 
your sleep, thinking and leave you sluggish, 
low energy, sick and tired. There is no middle 
ground with your health habits. The choices you 
make are either good for you or bad for you. Your 
habits will determine how you feel, look, live and 
even die. 
As with any goal it begins with the first step 
which is to identify quality resources and legiti-mate 
health education from qualified health pro-fessionals. 
When training for a marathon suc-cessful 
runners recruit a buddy to run with them 
as a form of support. You will need the same -- 
ask a friend to join you on your health journey. 
When training for a marathon you will want the 
best advice possible. This comes from an experi-enced, 
qualified training that guides the way and 
evaluates your progress to keep you on the path 
to winning. For your health marathon a wellness 
consultant can assist you in locating a qualified 
health professional or certified health coach. 
Remember a marathon of any sort begins with 
one foot in front of the other. Starting with short 
term goals, then adding new ones always mov-ing 
forward. 
Where is the best place to look? 
Here are the resources I recommend most often 
when making decisions about your health: 
American Heart Association (www.heart.org) 
USDA (www.choosemyplate.gov) 
American Diabetes Association (www.diabetes.org) 
National Institutes of Health (http://newsinhealth.nih.gov) 
Juice Plus+ Company (www.yourjuiceplus.com) 
22 
Cindy Cohen is a registered 
nurse with 35 years of experi-ence 
from the bedside to 
CEO of a hospital. As a 
health coach and wellness 
consultant, Cohen is the guid-ing 
force behind the C2 Your 
Health team in helping others 
find their way to improved personal and business well-ness. 
C2 Your Health LLC also promotes the annu-al 
Expo for Women.You can find Cindy 
www.Linkedin.com/in/CindyCohen.
Most of us, as business owners, are really, really busy. 
We are focused on making money, on growing our 
marketing connections. We spend our time doing the 
books, creating the layout of our stores, and our mate-rials. 
We are creating schedules, paying the bills, and 
all the work that is required for someone who is work-ing 
in their business. What we're not so good at is the 
back office, running of the business. Do we know who 
we really want to work with, or are we sure that anyone 
GROW YOUR 
BUSINESS IN SIX 
EASY STEPS 
A RETREAT TO 
TAKE YOU TO THE 
NEXT LEVEL 
23
can use our services? What about our 
mission statement?Even if we know who 
we want to work with, do we know what 
we truly offer to that customer -- (ie., 
what is the value that we provide?) 
Where do we want to see our business in 
the next year, next five years, next 20 
years? It is only when we understand all 
of these sometimes really diffi-cult 
questions that we can even 
begin to think about growing 
our business successfully. 
But figuring out the answers to 
these questions takes time 
away from the busyness of the 
day. We may not really under-stand 
the answers and just thinking 
about them can give you a headache. 
So, guess what? We don't take the time 
to go forward...it's easier to just focus on 
those things that we know how to do. 
Fortune 500 businesses are some of the 
biggest supporters of mentoring, master- 
24
mind programs and networking. They often have pro-grams 
in their own organizations, and they themselves 
take advantage of programs where they get out of 
their offices, out of their comfort zones and into rela-tionships 
with others that help them think about and fig-ure 
out the answers to those questions. If they use 
these resources, why shouldn't you? 
Is this starting to make sense? I hope so. But when 
you answer one question, that often leads to many 
other questions. And, uh oh. The phone is ringing, peo-ple 
are walking in your front door, staff are asking you 
how to do something...so busy...How do you actually 
take time to think about and answer all these things? 
This November 14th, 2014, the Business Success Un-limited 
annual retreat will be held in North Webster, IN. 
Epworth Forest Conference Center is a Christian site 
25
For more information 
about this retreat, the 
speakers, and 
registration please visit 
www.success4biz.biz 
or call (269)-351-3555 
that is nestled among several lakes and is a peaceful, re-energizing 
space that helps people to get out of their 
comfort zone and into a space that will allow you to think, 
to create ideas, goals and more. At least an hour away 
from many of the businesses who are coming, this guar-antees 
that you aren't spending your time worried about 
what's happening back "home" at your office, but are fo-cused 
on what's happening in front of you. Join together 
with a small group of like-minded individuals there to sup-port 
you, test you, guide you and question your motives, 
goals and desires, you will find yourself with new ideas, 
new techniques and new friends (or clients). 
26
RESOURCES 
Veterans- 
There are many veterans who have returned from the service that for whatever reason 
are wanting to start and run their own businesses. Here is one place for them to find 
out information, and to get started. 
www.va.gov/osdbu/entrepreneur/ 
DuctTape Marketing- 
Another great resource to explore. 
www.ducttapemarketing.com/resources/
Twelve-month cash flow 
28 
Startup Month 1 Month 2 Month 3 Month 4 Month 5 Month 6 Month 7 Month 8 Month 9 Month 10 Month 11 Month 12 Total 
Cash on Hand (beginning of month) 
Total (Gross) Sales 
Total Cost of Goods Sold (COGS) 
Gross Profit (Total Sales - COGS) 
Rent 
Utilities 
Telephone 
Gross wages (exact withdrawal) 
Payroll expenses (taxes, etc.) 
Equipment (lease or repair, not capital purchases ) 
Office Supplies 
Professional Fees 
Travel & Entertainment 
Auto 
Marketing/Commissions 
Interest 
Bad Debt 
Insurance 
Other expenses (specify) 
Other (specify) 
Other (specify) 
Miscellaneous 
Total Monthly Expenses 
Net Profit or (Loss) Before Taxes 
Income Taxes (based on Net Profit) 
Net Profit (Loss) After Taxes 
Debt Repayment (figure the principal on any loans: 
interest has been subtracted above) 
Other (capital purchases, reserves) 
Owners' Withdrawal 
Proceeds from a loan or other cash injection 
Net Cash Added or Subtracted (take Net Profit 
or Loss After Taxes and subtract Debt Repayment, 
Other, Owners' Withdrawal and add Proceeds from 
loan or other cash injection) 
Ending Cash Balance (take beginning cash 
balance and Net Cash Added or Subtracted) 
Copyright 2007, Janet Kramer, CPA/Jennifer S. Croft, www.SimpleBizPlanning.com
I NEED 
DIRECTION by Susie Olivarez 
Susie Olivarez is the Owner & 
Senior HR Consultant at Iron 
Sharpens Iron – Discovering 
Your X Factor. She can be 
contacted at 
www.your-x-factor.com
How many times have you thought: “I need direction (help)” with an employee? We all have employ-ees 
or coworkers who come to us with problems, whether it be in the workplace or outside the work-place. 
What do you do when an employee/coworker tells you they feel they are being sexually har-assed? 
Or an employee/coworker shares with you that they are about to lose their home? Do you 
have the resources to be able to direct them to the right people? 
If you have a Human Resources department, then the answer is “YES!” If you don’t have a Human Re-sources 
department, there are consultants available to help and are only a phone call away. In the 
“Human Resources” world the above situation is called Employee Relations. Human Resources fo-cuses 
on the overall company well being and the employee cycle. When it comes to Human Re-sources 
you can consider this area of your company to be your best resource. 
Human Resources allows your company the structure it desires by putting into place policies and pro-cedures 
usually found in an employee handbook, or what I like to call a “Play Book” for how to “follow 
the rules” at work. This “Play Book” will help any company and it’s managers to assist with all em-ployee 
issues that come up, all benefits and making sure that your company is staying compliant with 
the latest laws. Most organizations think of Human Resources as unnecessary or a department that 
only cost the company money. When you look deeper into this department, you’ll see many pro-grams 
created directly impact the bottom line, including the ability to retain employees. 
Most companies will average $1,200 per new hire annually. Statistics show most individuals are leav-ing 
companies every 1-2 years. This is due to lack of career development, feeling unappreciated, 
and loss of interest in a company. As you think back 15-20 years ago, this was unheard of! Most indi-viduals 
would spend their entire career at one company because of the loyalty built on both sides of 
this equation. Human Resources focuses a part of their time on retaining employees through multiple 
programs, such as, referral programs, quarterly celebrations, anniversaries, development/growth pro-grams 
and more. These programs; which cost very little to an organization will save the company 
tens of thousands of dollars throughout the year just by maintaining the current employees. 
You may be asking “How else does HR contribute to the bottom line?” It’s not just retention, when re-cruiting 
new team members, there are various programs your can use to ensure that you attract the 
best people to your organization. Once they are attracted, it is up to HR to screen and interview the 
best candidates for the hiring manager to hire, saving the company both time and money. What 
about benefits? HR is the team that moves into action to select the best policy that fits both the organi-zation 
and each of their employees. With great negotiating skills, this area has the greatest impact for 
showing cost savings year over year. The price you are originally quoted is always negotiable. Re-member 
this: You only get what you negotiate, not what you “think” you deserve. 
It’s time to take control of the direction you are going in. Team up with your Human Resources depart-ment, 
they will provide you with the best direction possible for any employee situation! 
30
31 
K Enterprises - Your Business 
Needs Fans South Bend, IN 46660 
Karen - (574)-344-8895 
Schedule of Events 
Two events on the same day: Choose one or attend both – November 21 
B2B Get Together 
November 21, 9:30-11:30pm (Open Networking starts at 9:00) 
(Trine University, 4101 Edison Lakes Parkway, Mishawaka, IN) 
Time to give your business a boost, refresh your own focus for success and join in the fun of a unique 
networking experience? Lots of fun and a great way to connect with other businesses. Open Network-ing 
time 9:00-9:30 and then Business Introductions start at 9:30. All businesses are introduced. Bring 
your business cards, brochures, samples and a door prize if you want. Display space also available so 
feel free to come a little early and set up a small display too. Just $5 to participate. 
(August, November, January, April) 
“Voice of Your Business” Workshop 
November 21, 11:45-2:00pm 
(Trine University, 4101 Edison Lakes Parkway, Mishawaka, IN) 
Want to improve your skills as a speaker and find ways to better demonstrate your own expertise? Join 
us for this two hour workshop designed for business owners and managers who have previous speak-ing 
experience but want to improve and expand their audiences too. LIMITED GROUP SIZE. Lunch will 
be provided. $30. (NOTE: In addition to the workshop, you will learn more about opportunities to join 
the "Voice of Your Business" Speakers Group). RSVP Required. Call or Text Karen Bachert 
574.344.8895, or email karen@YourBusinessNeedsFans.com. Meet Speakers at 
www.YourBusinessNeedsFans.com (August, November, January, April) 
SPONSORSHIP & BOOTH SPACE NOW AVAILABLE: 
Michiana “Shop & Greet” 
March 26, 2015, 2:00-8:30pm 
(Saint Mary’s Campus – Gillespie Center, South Bend, IN) 
Best Expo of the year! One of a kind event with our unique “Everyone Shops Experience”! Great net-working 
& auction fun with local charities. PLUS Speed Networking, Prizes & Surprises, Live Charity 
Auction! Live Radio Broadcast! Foodie Favorites! Cash Bar! Fun for you, fun for friends, good for your 
business and good for Michiana too! Tickets just $15 (and get $10 back in Michiana Bucks to spend at 
the event). More info, call Karen 574.344.8895 
Early Bird Booths - $155 and get $30 back in Michiana Bucks to spend at the Expo. 
December 5, 10:00: Vendor Planning Meeting – Old National Bank, Heritage Square, Granger 
www.facebook.com/YourBusinessNeedsFans
32 
Meeting Every Monday 
11:30a - 1:30p 
$3 + 2 Business Cards 
Northeast Indiana Innovation Ctr. 
3201 Stellhorn Road, 46815 
(Entrance at the Flagpole) 
CONTACT: Randi 
312-7862 
BRING: *Business Cards 
* Door Prizes for Drawings 
To Promote Your Business * Resumes / Flyers 
* Career Seekers WELCOME! 
Bring Lots of Business Cards +/or RESUME to Pass Out! 
• Rela&onal Networking 
• Gain Insights & Ideas 
• Promote Business/Learn More 
• Bring Lots of Business Cards 
• $3 admission + 2 Cards at door 
11:30a—1:30p 
WHERE: 
Ziano’s – Maysville Rd, 
46835 
Great Lunch Specials 
CONTACT: 
Randi Lincoln 
260-312-7862 
WHO: 
Business Owners/Career Seekers 
Networkers/Social Media Builders 
WELCOME: 
1st Time Aenders: 
Bring Minimum of 40 Business 
Cards +/Or Resumes to share 
BRING 
Door Prize Giveaways 
Promotes your Business! 
Business Cards to Pass 
• Build Business Rela&onships 
• Network + Learn 2 Network 
• Bring 2 Business Cards + $3 
• Enjoy Ziano’s Lunch Specials
7 SMALL BUSINESS 
MARKETING IDEAS 
by Mary Gillen, Web Developer/Marketer 
Mary Gillen is a writer, Web developer, 
marketer and technical trainer who has 
owned her own business since 1981. She 
has over 33 years of experience in free-lance 
commercial/technical copywriting, 
graphics design, online marketing, Web 
development and technical instruction development/ 
presentation. Visit Mary’s Web site marygillen.com. You can 
also view more ideas from her blog Learn One Thing >> 
http://learnonething.com.
Idea 1: Twitter 
Use Your Twitter Handle Rather Than a Long URL on Your Car Sign 
34 
Is your domain name too long to fit on car signage? 
Use your Twitter handle on the sign instead to attract prospects to 
follow you on Twitter. 
Example of a Twitter handle: @marygil 
Idea 2: LinkedIn 
Be Sure Your Linkedin Profile is Search-Engine Friendly 
Is your LinkedIn Profile available for Google, Yahoo!, and Bing search 
engine indexing? If you are not sure, here’s how to check: 
1) Log in to your LinkedIn account. 
2) Go to www.linkedin.com/profile/public-profile-settings. 
3) On the next screen, be sure to select the “Make my public profile 
visible to everyone” is selected. 
Idea 3: YouTube 
Don't Forget to Add Product Numbers in Your Video 
Titles and Descriptions 
If you are publishing product videos on YouTube, be 
sure to include the product number in the video title and description. 
Prospects do use product numbers in their search queries.
35 
Idea 4: SEO 
How to Get More Keyword Phrases Google Suggest Doesn’t Report 
Google’s Suggest Feature provides you with some of the keyword 
phrases used when searching for your products or services. So how 
can you easily find more? 
Use Promediacorp’s Suggester™ >> 
http://suggester.promediacorp.com/, the free Google Suggest keyword 
research tool. 
When I searched for marketing ideas, the 
Suggester™ returned 252 keyword phrases 
(the first 15 shown here), rather than Google 
Suggest’s three or four results. 
The tool also allows you to download the list 
as a CSV file. 
Idea 5: Email Marketing 
The 52-week Auto-responder Training Course 
Looking to build your email mailing list, but are worried about how often 
you should reach out to prospects without email overload? Create a 
weekly auto-responder sequence of messages and promote it as a 52- 
week training course on a subject that will interest your prospects. Those 
who subscribe to this email course know up front that they will receive an 
email from you once a week. This way you can instruct and promote 
simultaneously. Give it a try. This "educational series" can help get around 
the "frequency" problem. 
Idea 6: Blogging 
How to Find “Evergreen” Content Ideas 
An “evergreen” blog post is the kind of content that continues to draw traffic as it stays relevant for 
months or years after its initial publication. How can you find evergreen ideas that interest your 
customers and prospects? Use Google Trends to research evergreen content topics.
36 
EXAMPLE: 
1) Go to Google Trends >> http://www.google.com/trends 
2) Type in the search term find free wifi 
3) Since the interest over time has not peaked, making this a good candidate for an evergreen topic. 
TIP: Click the Forecast link in the right corner above the chart. Google predicts how interest in the 
topic will continue. 
Idea 7: Lead Generation 
Figure Out Who Is Missing What 
Sometimes you just have to see it in plain black and white. 
Create a quick grid to determine who is missing what. 
Draw a rectangular box in the middle a piece of 8-1/2" x 11" paper. 
Along the outside left hand side of the box write the names of your 
current clients. Write the products and services you offer along the space outside the top of the box. 
Draw vertical and horizontal lines within the box to separate clients and products/services. 
Starting with the Client #1, put an "X" in the box that corresponds to all the products/services you are 
currently offering that client. Repeat for each customer. When you're done, look at all the empty 
boxes. These represent the additional products and services you can sell your current customers. 
Copyright © 2014 Mary Gillen. All Rights reserved.
BEING CONNECTIVE by Gail M. Turluck
Small business owners are challenged to have adequate resources for building and maintaining their 
business. Here at Connective Marketing we have a laptop, with secondary larger monitor, and desk-top 
computer, cell phone, VOIP cordless phone, high-speed cable internet with wi-fi capacity, laser 
copier, laser multi-function printer/fax/scanner, color laser printer, large office desk, computer stands, 
office chairs, file cabinets, office supplies, bookcases with library and other storage, web site, Face-book, 
Google+, Twitter and LinkedIn presence, a blog, an e-newsletter, minivan, business bank ac-count, 
business coach, networks, garments with logos, nametags and more. 
That's all stuff. That doesn't bring into play the most important tool any entrepreneur has: their brain! 
What's contained inside the brain is what drives the business towards its success or failure. Those 
who can stay focused, apply the well proven and documented methods shared in publications like 
this one, or in books or learned at seminars, and are consistent and tight focused will find their dili-gence 
will lead them to a successful outcome. 
We have the computer power for communications, marketing, payments and invoicing, and as task 
platforms our business is focused on disseminating news to and supporting membership organiza-tions. 
The telephones are utilized for voice communications as well as mobile needs for travel. 
The printers facilitate sharing the written word, collecting responses, and maintaining records. The 
furniture is for worker function. The minivan provides transportation to attend meetings and events, 
handle banking, acquire supplies and accomplish other needs. The business bank account is used 
to accept client payments, pay business expenses, and make distributions to the owner. Having a 
business coach is something many overlook yet that coach (or coaches) can be the difference be-tween 
staying on track to success or getting distracted by the myriad things that are calling for our 
attention. 
The Internet and all its peripherals have become a part of daily life. While a web site, Facebook page, 
Twitter feed, Google+ account or LinkedIn profile is important so your business may be discovered, 
unless you are a gifted communicator, this likely is the first area the business owner delegate to a 
service provider or bring on staff to maintain. Having a blog is optional. It can be useful for a stream 
of conscience or experience-based dialog on topics of interest in your field of expertise or your per-sonal 
interests. The e-newsletter is an outstanding tool for routine contact with customers, clients, 
prospects and those with whom you network. A communications "touch" on a regular basis, say 
weekly, monthly, bi-monthly or quarterly (you determine the frequency) that is branded is a point of 
strength for your business and building your brand. You can use it for education, drawing people to 
attend your annual customer appreciation event, and to announce news about your business. 
For some, participating in a networking group or two can be a great thing; it causes you to meet peo-ple 
you may not have otherwise. Meeting new people creates new opportunity. A very few people 
are socially active enough and receiving adequate referrals to overlook participating in a routinely 
meeting networking group, but they are a good idea for most entrepreneurs. Continued next page... 
38
A networking group MUST be the right fit. You will find either that the people are attracted to you and 
inquiries for what you are offering come; or they don't. Sometimes it takes many trials to find the right 
network for you. Some people are intimidated by networking. There is no reason to be intimidated. 
All that business network groups are meant to do for you is help you find some new business friends 
who will help you achieve your business goals. Put another way, it's a way to meet people, some of 
whom will become your friends, and some of whom eventually will cause business to be referred to 
you. If you join a network with an expectation of immediate results; rest assured that rarely happens. 
Business people acquire garments with logos, letterhead, tchotchkes (promotional products), com-puter 
cases and the like, and distribute them to staff and customers to cause their brand awareness 
to be increased. Remember, though, that the best thing that drives your brand awareness is you, your 
personality, and your smile, and that of your staff as you build your business, as well. 
Professionally produced nametags that have the first and last name, company name, and role/ 
position in an easy to read and large font, in a primary color, black or white, are free of fancy art and 
patterns, and may have the logo are a great investment. Brand yourself. Put it on every day. Declare 
to yourself that you are working by putting it on. When your work day concludes, take it off and put it 
away in the same location, one that you face every day, so it is where you need it to start your day. 
Highly recommend the style with the magnetic attachment, not pin-back. 
All these resources are in place to support growing business. Consider carefully what you have and 
how you use it. Get rid of the unnecessary, whatever the reason. Make a list of desired items, priori-tize 
your need for them, and acquire them when it is fiscally responsible to do so while avoiding debt. 
Communications are well supported by this set up and it is in my hands to advance it to the next 
level. The same is true for your business as well. 
Gail M. Turluck is the President of Connective Marketing of Richland, Michigan. Connective Marketing offers 
communications services including writing, e-newsletters, newsletters, web site content creation and updating 
service, editing, proofreading; Send Out Cards; the Body by Vi Project 10; and more. She may be contacted at 
gail@connectivemarketingllc.com or by visiting www.connectivemarketingllc.com. 
39
We’re your key to your advertising problems. 
Here at Small Biz Forward we connect with a 
large network of small businesses that could 
be looking for the products or services you 
are offering! 
40 
FOR ADVERTISING RATES AND OTHER INFORMATION CALL (269)-351-3555 
YOU CAN ALSO CHECK ONLINE AT HTTP://SMALLBIZFORWARD.COM
CURB APPEAL 
A FRESH PERSPECTIVE ON ADVERTISING AND SOCIAL MEDIA 
by Nickolas Bond 
Have you ever thought that your business missing something? Perhaps that “WOW” factor or even a 
professional appeal to really pull in business? If you have a product or service that isn’t getting the 
attention it deserves maybe you just need to change your image. 
The Pepsi Refresh Project might be familiar to you. In 2010 one of the world’s largest brands, Pepsi 
Co., Opted out of the Superbowl and poured 1/3 of its annual marketing budget into a cause-driven 
marketing campaign. Why would Pepsi do this and potentially lose out on the revenue brought in by 
the infamous SuperBowl ad? To explore the growing market of social media and internet advertising. 
72% of Internet users also use Social Media applications. This astounding adoption rate to this 21st 
Century form of communication doesn’t leave any room for stragglers. What does this mean for your 
business? Hiring outside of your business to conduct marketing research and advertising campaigns 
is the way to go. Advertising is constantly changing to attract business from all walks of life, so 
having a different perspective allows your company to reach a larger network of clients. 
41
As a current student finishing my advertising degree and with my experience as a small business 
manager I know the value of having updated information about what works. Creating an effective 
advertising campaign is not as simple as going online and placing an ad. Most people who know 
who their target clients are usually don’t know how to advertise to them. The world is going digital and 
whether we like it or not as business owners we must do the same. 
The first step for any business is to make sure your company is marketable or has “Curb Appeal” as I 
like to think of it. Basically, before you can start advertising your business you have to make sure that 
your business looks professional, approachable, and you can capitalize on the products or services 
you're offering. 
Once you get your image to “Curb Appeal” status, then comes the part where you market what you 
have to whom you want to buy it. As I said before the best course of action is to get advice or hire 
someone from outside your company, as they will have a different perspective on your business than 
you would. However, not everyone has that resources to do so, So I will help you. 
The first place you should look to is the internet. You can not deny the impact that global exposure 
from the web has done for business. This is where you will MAKE OR BREAK your business. A 
successful campaign can do amazing things for revenues and word of mouth of your business. I do, 
however, want to bring attention to the fact that if a campaign does not go well your business will get 
looked over and become boring and repetitive in the fast seas of social media ads. 
How do you prevent this from happening? Before any good ad is created research is done to find out 
the potential client’s needs and wants. Then an ad is created based on those needs and wants to 
attract their business to your business. The key in a good advertisement is to appeal to them on a 
personal level. As a small business we have an advantage to get this “Curb Appeal” over large corpo-rations, 
while we may not be able to offer the cheapest products or services we have owners and 
employees that are relatable because they live and work in the community. 
One of the most important things to know is if people know you they will know your business. Your 
advertisements should encompass your mission statement and a personal side note about you as a 
person. This is more memorable to a viewer than an impersonal advertisement. This should be a 
standard rule across the board with print ads, commercials, radio ads, and social media. 
Just remember that the resources and information are available you just have to obtain them and do 
what works best for your business. 
42 
Nickolas Bond is a current student at Western Michigan University Obtaining a BS in Advertising 
with experience managing a small business for the last 3 years. He offers services in 
Social Media Marketing, Graphic Design, Editorial Work, and Advertising Campaigns. 
You can contact him at: 
Phone: (734)-250-2677 E-mail: nickolas.a.bond@wmich.edu
43 
Every Monday 
Georgetown Plus Networking, Northeast Innovation Center, Forth Worth, IN 
• Meets every Monday at 11:30am 
• Join us for FREE LUNCH and A new way of networking 
• $3 & 2 Business Cards gets you in! 
• Bring promotional materials and be ready to share about your business! 
• RSVP for a display table for $15 during the group Call Randi: (260)-312-7862 
• Come Early & Stay late & NETWORK 
Every Wednesday 
Exit 25 Networking, Ziannos (Exit 25), Fort Worth, IN 
• Meets every Wednesday at 11:30am 
• Join us for RELATIONAL Networking & Promote each other to Success! 
• $3 & 2 Business Cards gets you in! 
• Bring promotional materials and be ready to share about your business! 
Premier Women’s Network Michiana 
• Contact Shelly Pleasant: (574)-621-8910 
• Monthly Event Last Tuesday of Every Month 
• 5pm-7pm Mishawaka, IN 
• Check Facebook for meeting dates, times, and location. 
Business Retreat 
Grow Your Business in 6 Easy Steps 
• 14th of November 
• Epworth Forest Retreat N.Webster, IN 
• 8am to 5pm 
• $199 includes breakfast, lunch, and snacks! 
• Listen to several guest speakers and grow your business while you NETWORK!!!
44 
November 
2014 
Events 
Nam id velit non risus consequat iaculis. 
Business Success Unlimited 
Just A Reminder... 
The BSU Mastermind Program will continue their 3 month 
program on Getting Rid of the Monsters Under The Bed - 
Eliminate the Fear of Sales and Grow Your Business!!! 
Cost of the program is $95 and meets at the Old National 
Bank, Heritage Square, Granger, IN The Mastermind 
Program will pick back up at the beginning of the year so 
stay tuned! 
Sunday Monday Tuesday Wednesday Thursday Friday Saturday 
1 
2 3 4 5 6 7 8 
Georgetown Plus 
Networking 
Northeast 
Innovation Center 
Fort Wayne, IN 
Premier Women’s 
Network Michiana 
Fort Worth, IN 
Exit 25 Networking 
Ziannoes (Exit 25) 
Fort Wayne, IN 
Premier Women’s 
Network Michiana 
Niles, MI 
9 10 11 12 13 14 15 
Georgetown Plus 
Networking 
Northeast 
Innovation Center 
Fort Wayne, IN 
Exit 25 Networking 
Ziannoes (Exit 25) 
Fort Wayne, IN 
Business Retreat 
Epworth Forest N. 
Webster, IN 
Angola Connects 
16 17 18 19 20 21 22 
Georgetown Plus 
Networking 
Northeast 
Innovation Center 
Fort Wayne, IN 
Angola/Auburn Exit 25 Networking 
Ziannoes (Exit 25) 
Fort Wayne, IN 
Women’s Expo 
Mishawaka, IN 
23 24 25 26 27 28 29 
Georgetown Plus 
Networking 
Northeast 
Innovation Center 
Fort Wayne, IN 
Exit 25 Networking 
Ziannoes (Exit 25) 
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Daytime Phone: (547)-264-5413 
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Specializing in Insurance for Individuals, Small 
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Daytime Phone: (800)-578-1609 
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Relax, Release, and Transform Your World. 
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Connective Marketing 
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Connective Marketing Offers Non-Profit Manage-ment 
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Adam Fleming is a Leadership Coach as Well as 
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F 
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We Specialize in Creating an Online Presence 
for Your Great Company, Complete with Interac-tive 
Online Marketing, Networking, and Even a 
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I 
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The Four Flags Area Chamber of Commerce is 
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Joining the Chamber Please Call 
Phone: (269)-683-3720 
E-mail: chamber@nilesmi.com 
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Small Biz Forward -- Tips and Techniques for Entrepreneurs BY Entrepreneurs

  • 1. SMALL BIZ FORWARD VOL. 21 NO. 7 $4.95 Tips for the small business that get results 7 Small Business Marketing Ideas pg 33 Managing your Business pg 12 Business Retreat Grow Your Business in 6 Easy Steps pg 23
  • 2. SMALL BIZ FORWARD Connect, Collaborate, Succeed. Executive Editor Editor, Layout, and Design Advertising Inquiries Subscriptions Twitter Facebook LinkedIn i Nancy Becher Nickolas Bond nancy@sucess4biz.biz 701 N. Prairie Street Sturgis, MI 49091 (269)-651-3555 http://smallbizforward.com info@success4biz.biz @smallbizjunkie www.facebook.com/bsuconnector www.linkedin.com/in/nancybecher Vol. 21 No. 7 Small Biz Forward is published monthly by Celebrate Business Publishing, a division of Business Success Unlimited. ISSN 2332-5887 No part of this magazine may be reproduced or transmitted into any form by any means without written consent from the publisher. Unsolicited manuscripts and photographs will be returned only if accompa-nied by a stamped, self-addressed envelope. All letters sent to Small Biz Forward will be treated as un-conditionally assigned for publication, copyright purposes and use are subject to SBF unrestricted right to edit and comment
  • 3. BUSINESS SUCCESS UNLIMITED CONNECT, COLLABORATE, SUCCEED. BSU HELPS SMALL BUSINESS SUCCEED THROUGH MENTORING PROJECTS, NETWORKING GROUPS, AND ENTREPRENEURIAL FORMS. FROM BUSINESS KNOW-HOW TO BUSINESS NETWORKING BSU HAS IT ALL! ii NANCY K BECHER CEO 701 PRAIRIE STREET 2ND FLOOR STURGIS, MI 49091 PHONE:(269) 651-3555 EMAIL:NANCY@SUCCESS4BIZ.BIZ
  • 4. 3 23 43 Event Calendar 45 Membership Directory 19 CONTENTS Cover Story 23 Business Retreat Grow Your Business in 6 Easy Steps - A Retreat to Take Your Business to the Next Level Features 5 Office to Office Letters to the Editor and Thoughts 7 Managing your Business Resources to Help You Grow 15 Security and the Entrepreneur Helpful Resources for Today’s Dangerous World 19 Why I’m not Reinventing the Wheel Materials for Training Programs and Business Applications
  • 5. 4 33 7 CONTENTS 33 7 Small Business Marketing Ideas Ideas to Get the Small Business Owner on the Right Track 37 Being Connective Using What You Have to Get Where You Want 41 Curb Appeal A Fresh Perspective on Advertising and Social Media Lifestyle 11 Building Confidence Body Language and How it Affects Your Business 21 Your Health is Like a Marathon Staying Healthy to Keep Your Business Healthy 29 I Need Direction A Human Resource View of Co-Workers and Employees
  • 6. Where has this year gone? For me it’s been a whirlwind of doctors and hospitals, insurance companies and pharmacies. My year started out great and then in February, I had a run in with a car and the car won. Two shredded tendons, two ligaments and two broken bones later, the end of June saw me in surgery to fix it. And then months of no walking, casts and “boots” and finally I get my foot into new shoes – yay. Only to find that I now need more medical interventions. SIGH. And in the process, the world has kept on keep-ing on. And so too did my business – thanks in big part to the fact that I had a lot of resources at hand to help me continue. Resources? What do you mean by resources? Ehow.com gives us this definition: “Business re-sources are anything and everything that helps a company operate and do business. This can in-clude the use of human capital, natural re-sources, tangible resources such as property or production machinery, intangible resources such as brand image and knowledge, financial re-sources and anything else a particular business may use to make a profit. Every business re-source used to produce goods or to serve cus-tomers has an economic value.” Read more at http://www.ehow.com/about_5089164_business-r esources-definition.html. For me, resources I used were telephone, Inter-net, my Smartphone, my laptop and tablet. Soft-ware that made it easier for me to connect my of-fice equipment at home with my office equipment at the office were very valuable. I did a lot of re-search to find ways to work while sitting in bed or on the couch, not wanting people to know I wasn’t up to my best. I had to rely on other peo-ple to help support me in my endeavors. All in all, resources are important to have. I learned early on that I needed a plan (or plans) that would give me flexibility, knowledge, and an ability to work regardless of any situation I might find myself. So, how do you start building such a program for yourself? This month’s issue of Small Biz Forward is all about using resources…there will be resources given and resources talked about for you to cre-ate and use in your own business. I urge you to read about these resources, think about your own business and start to create a list of items to incorporate into your own actions so that when the time comes (and it will – even if it’s a bad storm this winter that keeps you from going to the office) you have things at your fingertips to help you continue running your company suc-cessfully. In the meantime, enjoy your Thanksgiving and be thankful for all the successes in your life. Nancy 5 Office to Office November???
  • 7. 6 Letters to the Editor As a successful small business owner, I look forward to reading the articles in each addition of Small Biz Forward. I love that they are written by local business people just like my-self and always contain fresh ideas and information, often on subjects that we are all aware of but may need to be gently reminded of the importance to smoothly running our businesses. This is a well done publication that is a short, easy read and I would recommend it to every small business owner who wants to stay relevant in today’s rapidly changing market. Deb Sanderson, Owner of Tread- Stone LLC & Nerium Brand Business Success Unlimited and the Small Biz Forward had given me a great opportunity to expand my business and my reach to the business world. Before I became a member, my focus was centered on addressing the needs of individuals. Business to business sales take longer to close and require significantly more service, which is why your organization and your magazine has become an important vehicle for me to take the next step. The information in your magazine has given me some fresh ideas to consider. Thank you for there for me. YBNF TIP 5 STEP FACEBOOK MARKETING CAMPAIGN When advertising on Facebook it is good to consider the benefit of creating a campaign that includes: 1. Start with a strong post that creates interest & in-vites comments. 2. Create an EVENT and share the EVENT on your page as well as send invitations to specific people who follow your profile page 3. Use the PROMOTE feature (found either at the bot-tom of your post or can be created from a Face-book Ad) or use the OFFER feature (if you have 400 fans or more). Share your post and/or EVENT on your profile page, other pages of yours, and in groups on Facebook. 4. Create a Facebook Ad targeting your demograph-ics and fitting within your budget. 5.Watch your INSIGHT and make adjust during your campaign period (3 weeks minimum). Visit our page at www.facebook.com/YourBusinessNeedsFans and click on the EVENTS tab for info on upcoming work-shop or call for individual help online or face-to-face (574)-344-8895
  • 8. MANAGING YOUR BUSINESS RESOURCES TO HELP YOU GROW by Nancy Becher, Business Success Unlimited So you’ve been in business for a while. Your revenues are growing, and you’re finding yourself in a sustained growth period. But you are still trying to do everything yourself. How’s that going for ‘ya? Now’s the time when you need to start putting processes and procedures into place instead of running by the seat of your pants. Sound familiar? Wouldn’t it be nice to have a plan in place to get you from point A to Point X, Y and Z. So, let’s get started. Don’t worry, I’ll help you. 7 Since 1983 she has run business referral groups, educational training programs and small business associations. First in Washington, DC metro areas and now throughout Michigan, with programs in Grand Rapids, Kalama-zoo, Niles, and Sturgis, MI as well as South Bend, Mishawaka, Elkhart, Granger, and Fort Wayne, IN.
  • 9. Have you ever compiled a business plan? What about a SWOT analysis? Do you have your mis-sion statement? These are all important parts of creating your roadmap. If you have done these, get them out and reread them, thinking about how they may have changed and morphed since they were originally written. If you haven’t done them, NOW is the time. Start work on them now. It is also at this time that you may be considering hiring employees to help take you to the next level. Do you know all the laws and regulations that you have to abide by when you have employ-ees? What about job descriptions and work flow processes? Do you have those in place? Depend-ing on the type of business you have, are you looking at enlarging your facility? Moving from home into an office? Buying or renting space? Maybe your employees will be home-based and telecommute? Where do you hold meetings? In a coffee shop? Or an office conference room? All of these are important decisions that need to be made as you grow. Perhaps you might want to consider working with a human resources agency or a placement serv-ice that can take on the tax liabilities, find the right employees (through their tests and proce-dures, freeing you from those responsibilities) and worry about payroll. These are great serv-ices and while you pay a bit more to have them on your team, it is often well worth the expense. As you grow, you should also be thinking about financing. You probably have been bootstrap-ping up to now, but by this time you need to know you have the resources to pay for employ-ees, to expand, to hire a lawyer, or other support. By creating a relationship with a bank you will have someone on your side – there to help you when you need a loan or other financial guid-ance. Now may also be the time to think about other, alternative financing options such as ven-ture capitalists and angel investors. And of course, any time you’re talking about money, you need to have your ducks in a row, know your fi-nancials (perhaps you have a bookkeeper or should think about getting one). If you don’t know your numbers, no one is going to take you seri-ously. And speaking of attorneys, it also becomes im-portant at this point that you have someone you can call on with legal questions. Someone who can answer questions that are not easily an-swered by Goggling them. Do you hire one on retainer? Do you use one piecemeal – only when something comes up? Does it make sense to have legal plans in place so that you don’t get sidelined should the need arise. How do you find out about all these different peo-ple, businesses, strategies, etc.? Always do your research, but ask colleagues, collaborators, cli-ents – get referrals and then talk with people. You need to feel comfortable with who you bring on board, and reasons for doing things in a cer-tain way. If you don’t believe in the person or process, it will probably not work for you. Whatever you do, know that the “Chief Cook and Bottle-Washer” approach is not going to work any longer. You’ve done great so far, but now it’s time to delegate and find those who do what they do best while you take care of business. 8
  • 10. You can tell who the strong women are. They’re the ones you see building each other up instead of tearing each other down. 9 Women’s Business Bureau Open a chapter near you! 269-389-0556 www.womensbusinessbureau.com Inspiring Change
  • 11. 10 Across 4. A small business magazine that has tips and tech-niques for growing your business. 6. A wise and trusted counselor or teacher. 7. Source of supply, support, or aid, especially one that can be readily drawn upon when needed. 9. A supportive system of sharing information and services among individuals and groups having a common interest. 10. An institution for receiving, lending, exchanging, and safeguarding money and, in some cases, issuing notes and transacting other financial business. Down 1. Alternative financing source. 2. An association, primarily of people in business, to promote the commercial interests of an area. 3. Working together. 5. A group who originate or are primarily responsible for the execution of a particular idea, project, or the like. 8. Similar to a conference but with the objective of relaxation, rejuvenation, and gaining new ideas with-out stress or pressure. CROSSWORD
  • 12. In sales and sales management for over twenty years, Jan has trained people to successfully mar-ket their products and services through adaptive and consultative sales techniques. A recent transplant from Atlanta, Jan is the Founder of Women’s Business Bureau, a women’s busi-ness organization in Kalamazoo. Jan’s expertise lies in building ground floor operations into fast growing, profitable businesses. Contact Jan: 334-560-6955 (cell) www.womensbusinessbureua.com Confidence is your greatest selling tool! Without the right amount of confi-dence, people can see right through you. Confidence comes from knowing your product and service inside out and feeling good about yourself. Having the right amount of confidence is important because too much confi-dence can convey arrogance. Too little conveys lack of creditability and of-ten distrust. Gaining confidence takes practice. It takes doing things outside of your comfort zone, meeting a diverse group of people, learning about your competition, understanding your weaknesses and building on your strengths. What does your body language say about you? Body language is truly a language of its own. We all have quirks and habits that are uniquely our own. Being aware of body signs can help you better read a person’s reaction to what you’re saying and help to make a better first impression. There’s been studies regarding how different body language signs affect how people may perceive you. It is said that when talking to a person the information that we receive can be broken down as: • 10% from what the person actually says • 40% from the tone and speed of voice • 50% is from their body language 11 BUILDING CONFIDENCE by Jan Murphy
  • 13. Most people are not conscious of their body language. That’s the reason that it’s important to learn what the most common body signs are so that you can avoid making the mistakes that might make people feel un-comfortable or give them the impression that you are not confident. Learning body language signs will also help you to read the signals people give out while you are having a conversation with them. Are they bored or interested? Here’s a few body language signs you should recognize: • Lowering one's head can signal a lack of confidence. If someone lowers their head when complimented, they may be shy or timid • Touching or tugging at one's ear can indicate indecisiveness • Sincere smiles encompass the whole face (noticeable in the eyes) • A false smile usually only engages the lips • When a listener nods, this is usually a positive message and relays that they are interested and paying attention. However, excessive nodding can imply that the listener has lost interest but doesn't want to be rude • Pushing back one's shoulders can demonstrate power and courage • Open arms means one is comfortable with being approached and willing to talk/communicate • Folded arms show that there is a sort of barricade between them and other people (or their surroundings) and indicate dis-satisfaction • A lack of confidence or apprehensiveness can be displayed when you don't look another person in the eyes • One tends to blink more often if nervous or trying to evaluate someone else • If you look directly into another person's eyes you are displaying self-assurance • If you are irritated with a comment made by another during a conversation, a common movement is to take a quick glance sideways Best tips on building confidence: • Dress professionally and wear clothes that fit and that are best suited for your weight and are age appropriate • Learn what people like the least about you • Know what people like the most about you and accentuate it • Practice your elevator speeches—have several and change them frequently • Know the best and worst things about your product or service • Always maintain good eye contact with people without staring • Watch your body language, walk with pride and confidence • Have a prepared presentation before meeting a prospective client • Know as much about the prospective client as you can before meeting them • Have a firm, confident handshake: people will judge you on your handshake—it is a fact! • Know the objections that people have about your product and service and practice how to overcome them. • Smile and be friendly There’s a great quote that I enjoy using. I’m not sure where it originated and to whom to give credit but I of-ten use it, “fake it ‘til you make it.” There’s nothing wrong with pretending that you’re confident. If you prac-tice it enough, eventually you’re going to believe it just like everyone does! 12
  • 14. = It's so close! Can't you just FEEL the excitement building for the upcoming holiday activities? Would you like to SLOW DOWN a bit and ENJOY the reason for them? Here is how YOU can ADD VALUE to your HOME in a simple, easy way with Simply Said custom vinyl designs! Anyone would enjoy these gifts from you. Happy ThanksGIVING!
  • 15. 14
  • 16. A lot has been happening around the world (and here within our own borders) over the last month. We have seen threats from ISIS and fighting in Syria and Iraq heat up, the Ebola virus has been in the news, additional hacking of major corporations have come to light. Not only this, but the holiday season will be upon us faster than you can spell Kris Kringle. For those planning on international travel, do not forget the passport and keep in mind a passport can take up to 6 weeks; http://travel.state.gov/content/passports/english.html. Another good page from the US Department of State is; http://travel.state.gov/content/passports/english/country.html, Here you can find out all sorts of information about your destination including travel warningS. One program that all those traveling abroad should take advantage of is STEP, Smart Traveler Enrollment Program. The STEP program allows you to enroll your trip with the nearest Em-bassy and Consulate in your destination countries. (https://step.state.gov/step/) With the growing concern on health and wellness while traveling, the Center for Disease Control website has lots of useful information on overseas travel. http://wwwnc.cdc.gov/travel/. It is always best to have the information while planning than it is to have to react to an emergency while it is happening. FEMA, the Federal Emergency Management Agency, offers a wide variety of on-line training programs for members of the community as well as first responders. They have programs designed specifically for the small business owner; http://www.fema.gov/voluntary-private-sector-preparedness-program-ps-preptm-small-business-preparedness. One area all of us in small business need to consider is the continuation of our business should a disaster occur. FEMA has programs directed just at this; http://www.fema.gov/additional-resources-and-videos-continuity-operations. When it comes to meetings, how well do you know what is happening where you are going? Crime Mapping is grow-ing nationally. http://www.crimemapping.com/default.aspx, is one website devoted to this application. While not every community provides input, the ones that do are a good start. With this information, you can determine if the area you plan on visiting for either business or personal reasons is a good choice. 15 SECURITY AND THE ENTREPRENEUR by Ed Becher PPS Center for Protection, Security, and Personal Safety LLC
  • 17. Two good subscription websites for intelligence and analysis are; Stratfor at http://www.stratfor.com/ and the other being The OODA Loop; http://www.oodaloop.com/. As I said both are subscription services and both run from $19.00 per month and up. But if you are looking for up to date analysis of world events these two resources are what you may be looking for. Additionally both offer free newsletters which you can subscribe to and still get some very good information on what is happening around the world. Many of us have employees and we sometimes need to find out how truthful they are on their applications and re-sumes. Being a parent; both my sons are in there mid 20s; one concern I have always had has been sexual preda-tors. The Department of Justice runs the Dru Sjodin National Sex Offender Public Website. Through this site you can access all 50 states’ sex offender registries and search by both name and location. Not only is this site helpful to us parents but as employers we have a requirement to keep our employees safe. The number of people who immigrate to the United States each year is staggering. Many of these people come over on tourist visas and stay beyond their visa expiration date. As an employer, we need to make sure that they have the proper status to seek employment within the United States; this is one reason for the I-9 form. One way to verify some-one’s status is through E-Verify; http://www.uscis.gov/e-verify. Through here an employer can verify someone’s status for employment quickly. ICHAT, the Internet Criminal History Access Tool, maintained by the Michigan State Police allows the search of public criminal record information maintained by the Michigan State Police, Criminal Justice information Center. (http://apps.michigan.gov/ichat/home.aspx) The cost for each search is $10.00 and as stated is a public information site. As always we at the Center for Protection, Security and Personal Safety LLC are here to assist you, the business owner, in any way we can to help keep you, your family and your business secure and safe. With the holiday season coming upon us quickly, please stay safe and continue on being aware of your surroundings. Ed Becher is the owner of the Center for Protection, Security and Personal Safety LLC, a provider of training pro-grams for the security, protection industry and others interested in staying safe and secure. Ed is a retired US Marine Corps Master Sergeant and former Chief Instructor for the Uniformed Protection Branch, US Department of States Diplomatic Security Service. He can be contacted at ed@thebodyguardacademy.com or by calling 269-651-3355. 16 Former Marine Chief Instructor, US Dept. of State, Uniformed Branch, Dip-lomatic Security Service; Ed Becher is the owner of Center for Protection, Security and Personal Safety (The Bodyguard Academy) which is a pro-vider of training and resources to keep you, your staff and clients safe. He can be contacted at ed@thebodyguardacademy.com or by phone at (269)651-3355.
  • 18. CENTER FOR PROTECTION, SECURITY AND PERSONAL SAFETY 17 701 Prairie St. 2nd Floor Sturgis, MI office: 269-651-3355 cell:269-221-2221 ed@thebodyguardacademy.com Black Friday is coming quickly and so is all the Christmas shopping. Stay safe by attending our Personal Safety Seminars. Personal Safety Seminar, November 12 and 19, 2014 Sturgis, MI $25.00 Designed for men and women of all ages, 13 and up, to learn how to stay safe in todays ever dangerous world. Upcoming Specialty Training Programs Personal Protection Specialist, January 2015 Sturgis, MI Special 4 day program, $750.00 , full 7 day course, $1499.00 Entry level training for those wishing to enter the Executive Protection industry. Learn techniques to protect High Net Wealth Individuals, Celebrities, Dignitaries.
  • 19. 18 TOOLS TO HELP YOU GROW COMPETITIVE ANALYSIS Use this table to help you identify your business’s unique strengths and weaknesses
  • 20. WHY I’M NOT REINVENTING THE WHEEL If you’re thinking about creating some resources or training materials – for whatever industry, in whatever skill set – consider making them open source. A large portion of my income this year has come from training people in the non-profit and church world in skills such as intuitive listen-ing and asking powerful questions, setting SMART goals, and doing accountability proc-esses well. These are the basic values, princi-ples, and skill sets involved in Leadership or Life coaching. I really enjoy leading training, even though for several years now I’ve covered the same basic topics over and over. There’s the ‘aha’ moment people get when they see something work in a relationship for the first time; emails I get from people who have had breakthroughs in a relationship with a spouse or adult child. I’ve made more money training oth-ers this year than I have by providing coaching myself. I created none of the materials I use in these classes! I don’t get excited about designing classes or writing books on leadership coaching. I’m an essayist and novelist. Someday I may find it 19 by Adam Fleming, Leadership Coach Trainer
  • 21. appropriate to grind out a non-fiction book, but for now, I’m using open source materials from coach22.com and I’m very happy with them. The author, Tony Stoltzfus, is a personal acquain-tance. I work closely with some of his family mem-bers. Tony chose an open source format where qualified people can lead training programs he’s designed, and the trainees have to buy his books. It’s a brilliant business model. He makes almost nothing when people teach his classes, no royalties, but because qualified trainers can make all the profit on the class, we’re eager to use his materials and have our trainees pur-chase his books. Often they see other books on his website that aren’t required reading, and they buy more resources from him. It’s a win-win. My first trainer (way back in 2007) was Jeff Williams, from Springfield, Ohio. He was using Tony’s open source materials even then. This spring, Jeff subcontracted me to assist him in a very large training he was offering for a church in Columbus. I asked Jeff if he was planning to write some training materials at some point. Jeff said, “Why would I reinvent the wheel, when Tony’s done it so well?” If you go this direction, put workbooks together and publish something the trainees need to read for the classes; the open source business model means you get to sell these books. You’ll want to have some sort of qualification process in place. You can even sell the books at a small discount to trainers so they can make money on the markup. The franchise model is fading. The rea-son open source works so well is because once a trainer has invested time, money, and energy into becoming qualified, you’re allowing them to make money. When people see that opportunity, they want to move your direction. They want to sell your books, and talk about your website. Did I mention that Tony, who is an extremely sought-after coach, still makes most of his money from book sales? This is counter-cultural in what I call the “guru-and- leadership-resource” movement. Typically you set yourself up at the top of the pyramid and make sure money flows to you from every piece and portion of everyone’s operation. There are subscription systems and tiered levels of coach-ing engagement from large teleconference hours to smaller groups to individual coaching. This works for the very few and very charismatic. But Tony Stoltzfus’ generous attitude proves out what other open source models have already shown. For example, Wikipedia may be the greatest ex-ample of the open source concept winning over a tightly controlled proprietary structure. When Microsoft put millions of dollars into an online en-cyclopedia, eventually they had to give up. Wikipedia beat them at their own game with vol-unteers. So, if you’re going to create some re-sources or try to be the next guru, look for ways to enlist volunteers by making at least a portion of what you do open source. For those who don’t want to reinvent the wheel, you’ll be their favorite resource! 20 Adam G. Fleming is an account rep for World-pay, a leadership coach and coach trainer, and is the author of a stage play, A Pebble among the Rocks, and a novel, White Buffalo Gold, © 2012 available on Ama-zon, Kindle and many other platforms. Visit his book site at www.whitebuffalogold.wordpress.com
  • 22. Once I ran a 1/2 marathon. How did I get started? With the desire to participate, then one step at a time until I reached my goal. Running the course from the beginning to the end no matter how long it took. How can you? The same way. Running a marathon begins with the thought "Yes, a marathon sounds like fun! I will make the time for training, I want to and I can do it once I learn how." Next by talking with someone with experience, knowledge (gathering the information needed), creating a plan, developing habits then becoming committed...now you are on your way to reaching your goal. After weeks, months or perhaps years you are ready for the race enjoying all the benefits and re-wards that accompany accomplishing your goal. YOUR HEALTH IS LIKE A MARATHON by Cindy Cohen, RN
  • 23. Was it hard? Yes. Was it challenging? Yes. Was it worth it? Yes. How did it happen? You want it to happen for you? Here’s how. At first you will develop a plan to walk a specific amount of time and/or distance. When walking becomes easy you will add a walk - run routine, next run, increasing distance and duration as you continue to train. Developing habits to im-prove eating foods (improving performance), sleep (rest/relaxation/recovery), you’re thinking (stress, motivation) all are part of the training. Over time you will develop the habits to com-plete the marathon. You will feel great, like a win-ner. Your health is much the same. A marathon of sorts. A health marathon. How you perform on your health marathon lies in the answers to these questions: “What experience would you like to have on your health marathon?” What is your goal for quantity (what do you want to do), quality (how healthy do you want to be), and longevity (how you age)?” Even though a marathon you run is optional, your health marathon is not. Your health journey is up to you, there is no turning back, and you cannot change the past. However it’s never too late to start a new journey, a healthier one. There are many paths you can take which stand before you. Each path is created by a group of habits. Habits that promote sickness or health, longevity or aging. Healthy habits help you to feel better, look better and be well. Unhealthy habits inter-rupt your sleep, thinking and leave you sluggish, low energy, sick and tired. There is no middle ground with your health habits. The choices you make are either good for you or bad for you. Your habits will determine how you feel, look, live and even die. As with any goal it begins with the first step which is to identify quality resources and legiti-mate health education from qualified health pro-fessionals. When training for a marathon suc-cessful runners recruit a buddy to run with them as a form of support. You will need the same -- ask a friend to join you on your health journey. When training for a marathon you will want the best advice possible. This comes from an experi-enced, qualified training that guides the way and evaluates your progress to keep you on the path to winning. For your health marathon a wellness consultant can assist you in locating a qualified health professional or certified health coach. Remember a marathon of any sort begins with one foot in front of the other. Starting with short term goals, then adding new ones always mov-ing forward. Where is the best place to look? Here are the resources I recommend most often when making decisions about your health: American Heart Association (www.heart.org) USDA (www.choosemyplate.gov) American Diabetes Association (www.diabetes.org) National Institutes of Health (http://newsinhealth.nih.gov) Juice Plus+ Company (www.yourjuiceplus.com) 22 Cindy Cohen is a registered nurse with 35 years of experi-ence from the bedside to CEO of a hospital. As a health coach and wellness consultant, Cohen is the guid-ing force behind the C2 Your Health team in helping others find their way to improved personal and business well-ness. C2 Your Health LLC also promotes the annu-al Expo for Women.You can find Cindy www.Linkedin.com/in/CindyCohen.
  • 24. Most of us, as business owners, are really, really busy. We are focused on making money, on growing our marketing connections. We spend our time doing the books, creating the layout of our stores, and our mate-rials. We are creating schedules, paying the bills, and all the work that is required for someone who is work-ing in their business. What we're not so good at is the back office, running of the business. Do we know who we really want to work with, or are we sure that anyone GROW YOUR BUSINESS IN SIX EASY STEPS A RETREAT TO TAKE YOU TO THE NEXT LEVEL 23
  • 25. can use our services? What about our mission statement?Even if we know who we want to work with, do we know what we truly offer to that customer -- (ie., what is the value that we provide?) Where do we want to see our business in the next year, next five years, next 20 years? It is only when we understand all of these sometimes really diffi-cult questions that we can even begin to think about growing our business successfully. But figuring out the answers to these questions takes time away from the busyness of the day. We may not really under-stand the answers and just thinking about them can give you a headache. So, guess what? We don't take the time to go forward...it's easier to just focus on those things that we know how to do. Fortune 500 businesses are some of the biggest supporters of mentoring, master- 24
  • 26. mind programs and networking. They often have pro-grams in their own organizations, and they themselves take advantage of programs where they get out of their offices, out of their comfort zones and into rela-tionships with others that help them think about and fig-ure out the answers to those questions. If they use these resources, why shouldn't you? Is this starting to make sense? I hope so. But when you answer one question, that often leads to many other questions. And, uh oh. The phone is ringing, peo-ple are walking in your front door, staff are asking you how to do something...so busy...How do you actually take time to think about and answer all these things? This November 14th, 2014, the Business Success Un-limited annual retreat will be held in North Webster, IN. Epworth Forest Conference Center is a Christian site 25
  • 27. For more information about this retreat, the speakers, and registration please visit www.success4biz.biz or call (269)-351-3555 that is nestled among several lakes and is a peaceful, re-energizing space that helps people to get out of their comfort zone and into a space that will allow you to think, to create ideas, goals and more. At least an hour away from many of the businesses who are coming, this guar-antees that you aren't spending your time worried about what's happening back "home" at your office, but are fo-cused on what's happening in front of you. Join together with a small group of like-minded individuals there to sup-port you, test you, guide you and question your motives, goals and desires, you will find yourself with new ideas, new techniques and new friends (or clients). 26
  • 28. RESOURCES Veterans- There are many veterans who have returned from the service that for whatever reason are wanting to start and run their own businesses. Here is one place for them to find out information, and to get started. www.va.gov/osdbu/entrepreneur/ DuctTape Marketing- Another great resource to explore. www.ducttapemarketing.com/resources/
  • 29. Twelve-month cash flow 28 Startup Month 1 Month 2 Month 3 Month 4 Month 5 Month 6 Month 7 Month 8 Month 9 Month 10 Month 11 Month 12 Total Cash on Hand (beginning of month) Total (Gross) Sales Total Cost of Goods Sold (COGS) Gross Profit (Total Sales - COGS) Rent Utilities Telephone Gross wages (exact withdrawal) Payroll expenses (taxes, etc.) Equipment (lease or repair, not capital purchases ) Office Supplies Professional Fees Travel & Entertainment Auto Marketing/Commissions Interest Bad Debt Insurance Other expenses (specify) Other (specify) Other (specify) Miscellaneous Total Monthly Expenses Net Profit or (Loss) Before Taxes Income Taxes (based on Net Profit) Net Profit (Loss) After Taxes Debt Repayment (figure the principal on any loans: interest has been subtracted above) Other (capital purchases, reserves) Owners' Withdrawal Proceeds from a loan or other cash injection Net Cash Added or Subtracted (take Net Profit or Loss After Taxes and subtract Debt Repayment, Other, Owners' Withdrawal and add Proceeds from loan or other cash injection) Ending Cash Balance (take beginning cash balance and Net Cash Added or Subtracted) Copyright 2007, Janet Kramer, CPA/Jennifer S. Croft, www.SimpleBizPlanning.com
  • 30. I NEED DIRECTION by Susie Olivarez Susie Olivarez is the Owner & Senior HR Consultant at Iron Sharpens Iron – Discovering Your X Factor. She can be contacted at www.your-x-factor.com
  • 31. How many times have you thought: “I need direction (help)” with an employee? We all have employ-ees or coworkers who come to us with problems, whether it be in the workplace or outside the work-place. What do you do when an employee/coworker tells you they feel they are being sexually har-assed? Or an employee/coworker shares with you that they are about to lose their home? Do you have the resources to be able to direct them to the right people? If you have a Human Resources department, then the answer is “YES!” If you don’t have a Human Re-sources department, there are consultants available to help and are only a phone call away. In the “Human Resources” world the above situation is called Employee Relations. Human Resources fo-cuses on the overall company well being and the employee cycle. When it comes to Human Re-sources you can consider this area of your company to be your best resource. Human Resources allows your company the structure it desires by putting into place policies and pro-cedures usually found in an employee handbook, or what I like to call a “Play Book” for how to “follow the rules” at work. This “Play Book” will help any company and it’s managers to assist with all em-ployee issues that come up, all benefits and making sure that your company is staying compliant with the latest laws. Most organizations think of Human Resources as unnecessary or a department that only cost the company money. When you look deeper into this department, you’ll see many pro-grams created directly impact the bottom line, including the ability to retain employees. Most companies will average $1,200 per new hire annually. Statistics show most individuals are leav-ing companies every 1-2 years. This is due to lack of career development, feeling unappreciated, and loss of interest in a company. As you think back 15-20 years ago, this was unheard of! Most indi-viduals would spend their entire career at one company because of the loyalty built on both sides of this equation. Human Resources focuses a part of their time on retaining employees through multiple programs, such as, referral programs, quarterly celebrations, anniversaries, development/growth pro-grams and more. These programs; which cost very little to an organization will save the company tens of thousands of dollars throughout the year just by maintaining the current employees. You may be asking “How else does HR contribute to the bottom line?” It’s not just retention, when re-cruiting new team members, there are various programs your can use to ensure that you attract the best people to your organization. Once they are attracted, it is up to HR to screen and interview the best candidates for the hiring manager to hire, saving the company both time and money. What about benefits? HR is the team that moves into action to select the best policy that fits both the organi-zation and each of their employees. With great negotiating skills, this area has the greatest impact for showing cost savings year over year. The price you are originally quoted is always negotiable. Re-member this: You only get what you negotiate, not what you “think” you deserve. It’s time to take control of the direction you are going in. Team up with your Human Resources depart-ment, they will provide you with the best direction possible for any employee situation! 30
  • 32. 31 K Enterprises - Your Business Needs Fans South Bend, IN 46660 Karen - (574)-344-8895 Schedule of Events Two events on the same day: Choose one or attend both – November 21 B2B Get Together November 21, 9:30-11:30pm (Open Networking starts at 9:00) (Trine University, 4101 Edison Lakes Parkway, Mishawaka, IN) Time to give your business a boost, refresh your own focus for success and join in the fun of a unique networking experience? Lots of fun and a great way to connect with other businesses. Open Network-ing time 9:00-9:30 and then Business Introductions start at 9:30. All businesses are introduced. Bring your business cards, brochures, samples and a door prize if you want. Display space also available so feel free to come a little early and set up a small display too. Just $5 to participate. (August, November, January, April) “Voice of Your Business” Workshop November 21, 11:45-2:00pm (Trine University, 4101 Edison Lakes Parkway, Mishawaka, IN) Want to improve your skills as a speaker and find ways to better demonstrate your own expertise? Join us for this two hour workshop designed for business owners and managers who have previous speak-ing experience but want to improve and expand their audiences too. LIMITED GROUP SIZE. Lunch will be provided. $30. (NOTE: In addition to the workshop, you will learn more about opportunities to join the "Voice of Your Business" Speakers Group). RSVP Required. Call or Text Karen Bachert 574.344.8895, or email karen@YourBusinessNeedsFans.com. Meet Speakers at www.YourBusinessNeedsFans.com (August, November, January, April) SPONSORSHIP & BOOTH SPACE NOW AVAILABLE: Michiana “Shop & Greet” March 26, 2015, 2:00-8:30pm (Saint Mary’s Campus – Gillespie Center, South Bend, IN) Best Expo of the year! One of a kind event with our unique “Everyone Shops Experience”! Great net-working & auction fun with local charities. PLUS Speed Networking, Prizes & Surprises, Live Charity Auction! Live Radio Broadcast! Foodie Favorites! Cash Bar! Fun for you, fun for friends, good for your business and good for Michiana too! Tickets just $15 (and get $10 back in Michiana Bucks to spend at the event). More info, call Karen 574.344.8895 Early Bird Booths - $155 and get $30 back in Michiana Bucks to spend at the Expo. December 5, 10:00: Vendor Planning Meeting – Old National Bank, Heritage Square, Granger www.facebook.com/YourBusinessNeedsFans
  • 33. 32 Meeting Every Monday 11:30a - 1:30p $3 + 2 Business Cards Northeast Indiana Innovation Ctr. 3201 Stellhorn Road, 46815 (Entrance at the Flagpole) CONTACT: Randi 312-7862 BRING: *Business Cards * Door Prizes for Drawings To Promote Your Business * Resumes / Flyers * Career Seekers WELCOME! Bring Lots of Business Cards +/or RESUME to Pass Out! • Rela&onal Networking • Gain Insights & Ideas • Promote Business/Learn More • Bring Lots of Business Cards • $3 admission + 2 Cards at door 11:30a—1:30p WHERE: Ziano’s – Maysville Rd, 46835 Great Lunch Specials CONTACT: Randi Lincoln 260-312-7862 WHO: Business Owners/Career Seekers Networkers/Social Media Builders WELCOME: 1st Time Aenders: Bring Minimum of 40 Business Cards +/Or Resumes to share BRING Door Prize Giveaways Promotes your Business! Business Cards to Pass • Build Business Rela&onships • Network + Learn 2 Network • Bring 2 Business Cards + $3 • Enjoy Ziano’s Lunch Specials
  • 34. 7 SMALL BUSINESS MARKETING IDEAS by Mary Gillen, Web Developer/Marketer Mary Gillen is a writer, Web developer, marketer and technical trainer who has owned her own business since 1981. She has over 33 years of experience in free-lance commercial/technical copywriting, graphics design, online marketing, Web development and technical instruction development/ presentation. Visit Mary’s Web site marygillen.com. You can also view more ideas from her blog Learn One Thing >> http://learnonething.com.
  • 35. Idea 1: Twitter Use Your Twitter Handle Rather Than a Long URL on Your Car Sign 34 Is your domain name too long to fit on car signage? Use your Twitter handle on the sign instead to attract prospects to follow you on Twitter. Example of a Twitter handle: @marygil Idea 2: LinkedIn Be Sure Your Linkedin Profile is Search-Engine Friendly Is your LinkedIn Profile available for Google, Yahoo!, and Bing search engine indexing? If you are not sure, here’s how to check: 1) Log in to your LinkedIn account. 2) Go to www.linkedin.com/profile/public-profile-settings. 3) On the next screen, be sure to select the “Make my public profile visible to everyone” is selected. Idea 3: YouTube Don't Forget to Add Product Numbers in Your Video Titles and Descriptions If you are publishing product videos on YouTube, be sure to include the product number in the video title and description. Prospects do use product numbers in their search queries.
  • 36. 35 Idea 4: SEO How to Get More Keyword Phrases Google Suggest Doesn’t Report Google’s Suggest Feature provides you with some of the keyword phrases used when searching for your products or services. So how can you easily find more? Use Promediacorp’s Suggester™ >> http://suggester.promediacorp.com/, the free Google Suggest keyword research tool. When I searched for marketing ideas, the Suggester™ returned 252 keyword phrases (the first 15 shown here), rather than Google Suggest’s three or four results. The tool also allows you to download the list as a CSV file. Idea 5: Email Marketing The 52-week Auto-responder Training Course Looking to build your email mailing list, but are worried about how often you should reach out to prospects without email overload? Create a weekly auto-responder sequence of messages and promote it as a 52- week training course on a subject that will interest your prospects. Those who subscribe to this email course know up front that they will receive an email from you once a week. This way you can instruct and promote simultaneously. Give it a try. This "educational series" can help get around the "frequency" problem. Idea 6: Blogging How to Find “Evergreen” Content Ideas An “evergreen” blog post is the kind of content that continues to draw traffic as it stays relevant for months or years after its initial publication. How can you find evergreen ideas that interest your customers and prospects? Use Google Trends to research evergreen content topics.
  • 37. 36 EXAMPLE: 1) Go to Google Trends >> http://www.google.com/trends 2) Type in the search term find free wifi 3) Since the interest over time has not peaked, making this a good candidate for an evergreen topic. TIP: Click the Forecast link in the right corner above the chart. Google predicts how interest in the topic will continue. Idea 7: Lead Generation Figure Out Who Is Missing What Sometimes you just have to see it in plain black and white. Create a quick grid to determine who is missing what. Draw a rectangular box in the middle a piece of 8-1/2" x 11" paper. Along the outside left hand side of the box write the names of your current clients. Write the products and services you offer along the space outside the top of the box. Draw vertical and horizontal lines within the box to separate clients and products/services. Starting with the Client #1, put an "X" in the box that corresponds to all the products/services you are currently offering that client. Repeat for each customer. When you're done, look at all the empty boxes. These represent the additional products and services you can sell your current customers. Copyright © 2014 Mary Gillen. All Rights reserved.
  • 38. BEING CONNECTIVE by Gail M. Turluck
  • 39. Small business owners are challenged to have adequate resources for building and maintaining their business. Here at Connective Marketing we have a laptop, with secondary larger monitor, and desk-top computer, cell phone, VOIP cordless phone, high-speed cable internet with wi-fi capacity, laser copier, laser multi-function printer/fax/scanner, color laser printer, large office desk, computer stands, office chairs, file cabinets, office supplies, bookcases with library and other storage, web site, Face-book, Google+, Twitter and LinkedIn presence, a blog, an e-newsletter, minivan, business bank ac-count, business coach, networks, garments with logos, nametags and more. That's all stuff. That doesn't bring into play the most important tool any entrepreneur has: their brain! What's contained inside the brain is what drives the business towards its success or failure. Those who can stay focused, apply the well proven and documented methods shared in publications like this one, or in books or learned at seminars, and are consistent and tight focused will find their dili-gence will lead them to a successful outcome. We have the computer power for communications, marketing, payments and invoicing, and as task platforms our business is focused on disseminating news to and supporting membership organiza-tions. The telephones are utilized for voice communications as well as mobile needs for travel. The printers facilitate sharing the written word, collecting responses, and maintaining records. The furniture is for worker function. The minivan provides transportation to attend meetings and events, handle banking, acquire supplies and accomplish other needs. The business bank account is used to accept client payments, pay business expenses, and make distributions to the owner. Having a business coach is something many overlook yet that coach (or coaches) can be the difference be-tween staying on track to success or getting distracted by the myriad things that are calling for our attention. The Internet and all its peripherals have become a part of daily life. While a web site, Facebook page, Twitter feed, Google+ account or LinkedIn profile is important so your business may be discovered, unless you are a gifted communicator, this likely is the first area the business owner delegate to a service provider or bring on staff to maintain. Having a blog is optional. It can be useful for a stream of conscience or experience-based dialog on topics of interest in your field of expertise or your per-sonal interests. The e-newsletter is an outstanding tool for routine contact with customers, clients, prospects and those with whom you network. A communications "touch" on a regular basis, say weekly, monthly, bi-monthly or quarterly (you determine the frequency) that is branded is a point of strength for your business and building your brand. You can use it for education, drawing people to attend your annual customer appreciation event, and to announce news about your business. For some, participating in a networking group or two can be a great thing; it causes you to meet peo-ple you may not have otherwise. Meeting new people creates new opportunity. A very few people are socially active enough and receiving adequate referrals to overlook participating in a routinely meeting networking group, but they are a good idea for most entrepreneurs. Continued next page... 38
  • 40. A networking group MUST be the right fit. You will find either that the people are attracted to you and inquiries for what you are offering come; or they don't. Sometimes it takes many trials to find the right network for you. Some people are intimidated by networking. There is no reason to be intimidated. All that business network groups are meant to do for you is help you find some new business friends who will help you achieve your business goals. Put another way, it's a way to meet people, some of whom will become your friends, and some of whom eventually will cause business to be referred to you. If you join a network with an expectation of immediate results; rest assured that rarely happens. Business people acquire garments with logos, letterhead, tchotchkes (promotional products), com-puter cases and the like, and distribute them to staff and customers to cause their brand awareness to be increased. Remember, though, that the best thing that drives your brand awareness is you, your personality, and your smile, and that of your staff as you build your business, as well. Professionally produced nametags that have the first and last name, company name, and role/ position in an easy to read and large font, in a primary color, black or white, are free of fancy art and patterns, and may have the logo are a great investment. Brand yourself. Put it on every day. Declare to yourself that you are working by putting it on. When your work day concludes, take it off and put it away in the same location, one that you face every day, so it is where you need it to start your day. Highly recommend the style with the magnetic attachment, not pin-back. All these resources are in place to support growing business. Consider carefully what you have and how you use it. Get rid of the unnecessary, whatever the reason. Make a list of desired items, priori-tize your need for them, and acquire them when it is fiscally responsible to do so while avoiding debt. Communications are well supported by this set up and it is in my hands to advance it to the next level. The same is true for your business as well. Gail M. Turluck is the President of Connective Marketing of Richland, Michigan. Connective Marketing offers communications services including writing, e-newsletters, newsletters, web site content creation and updating service, editing, proofreading; Send Out Cards; the Body by Vi Project 10; and more. She may be contacted at gail@connectivemarketingllc.com or by visiting www.connectivemarketingllc.com. 39
  • 41. We’re your key to your advertising problems. Here at Small Biz Forward we connect with a large network of small businesses that could be looking for the products or services you are offering! 40 FOR ADVERTISING RATES AND OTHER INFORMATION CALL (269)-351-3555 YOU CAN ALSO CHECK ONLINE AT HTTP://SMALLBIZFORWARD.COM
  • 42. CURB APPEAL A FRESH PERSPECTIVE ON ADVERTISING AND SOCIAL MEDIA by Nickolas Bond Have you ever thought that your business missing something? Perhaps that “WOW” factor or even a professional appeal to really pull in business? If you have a product or service that isn’t getting the attention it deserves maybe you just need to change your image. The Pepsi Refresh Project might be familiar to you. In 2010 one of the world’s largest brands, Pepsi Co., Opted out of the Superbowl and poured 1/3 of its annual marketing budget into a cause-driven marketing campaign. Why would Pepsi do this and potentially lose out on the revenue brought in by the infamous SuperBowl ad? To explore the growing market of social media and internet advertising. 72% of Internet users also use Social Media applications. This astounding adoption rate to this 21st Century form of communication doesn’t leave any room for stragglers. What does this mean for your business? Hiring outside of your business to conduct marketing research and advertising campaigns is the way to go. Advertising is constantly changing to attract business from all walks of life, so having a different perspective allows your company to reach a larger network of clients. 41
  • 43. As a current student finishing my advertising degree and with my experience as a small business manager I know the value of having updated information about what works. Creating an effective advertising campaign is not as simple as going online and placing an ad. Most people who know who their target clients are usually don’t know how to advertise to them. The world is going digital and whether we like it or not as business owners we must do the same. The first step for any business is to make sure your company is marketable or has “Curb Appeal” as I like to think of it. Basically, before you can start advertising your business you have to make sure that your business looks professional, approachable, and you can capitalize on the products or services you're offering. Once you get your image to “Curb Appeal” status, then comes the part where you market what you have to whom you want to buy it. As I said before the best course of action is to get advice or hire someone from outside your company, as they will have a different perspective on your business than you would. However, not everyone has that resources to do so, So I will help you. The first place you should look to is the internet. You can not deny the impact that global exposure from the web has done for business. This is where you will MAKE OR BREAK your business. A successful campaign can do amazing things for revenues and word of mouth of your business. I do, however, want to bring attention to the fact that if a campaign does not go well your business will get looked over and become boring and repetitive in the fast seas of social media ads. How do you prevent this from happening? Before any good ad is created research is done to find out the potential client’s needs and wants. Then an ad is created based on those needs and wants to attract their business to your business. The key in a good advertisement is to appeal to them on a personal level. As a small business we have an advantage to get this “Curb Appeal” over large corpo-rations, while we may not be able to offer the cheapest products or services we have owners and employees that are relatable because they live and work in the community. One of the most important things to know is if people know you they will know your business. Your advertisements should encompass your mission statement and a personal side note about you as a person. This is more memorable to a viewer than an impersonal advertisement. This should be a standard rule across the board with print ads, commercials, radio ads, and social media. Just remember that the resources and information are available you just have to obtain them and do what works best for your business. 42 Nickolas Bond is a current student at Western Michigan University Obtaining a BS in Advertising with experience managing a small business for the last 3 years. He offers services in Social Media Marketing, Graphic Design, Editorial Work, and Advertising Campaigns. You can contact him at: Phone: (734)-250-2677 E-mail: nickolas.a.bond@wmich.edu
  • 44. 43 Every Monday Georgetown Plus Networking, Northeast Innovation Center, Forth Worth, IN • Meets every Monday at 11:30am • Join us for FREE LUNCH and A new way of networking • $3 & 2 Business Cards gets you in! • Bring promotional materials and be ready to share about your business! • RSVP for a display table for $15 during the group Call Randi: (260)-312-7862 • Come Early & Stay late & NETWORK Every Wednesday Exit 25 Networking, Ziannos (Exit 25), Fort Worth, IN • Meets every Wednesday at 11:30am • Join us for RELATIONAL Networking & Promote each other to Success! • $3 & 2 Business Cards gets you in! • Bring promotional materials and be ready to share about your business! Premier Women’s Network Michiana • Contact Shelly Pleasant: (574)-621-8910 • Monthly Event Last Tuesday of Every Month • 5pm-7pm Mishawaka, IN • Check Facebook for meeting dates, times, and location. Business Retreat Grow Your Business in 6 Easy Steps • 14th of November • Epworth Forest Retreat N.Webster, IN • 8am to 5pm • $199 includes breakfast, lunch, and snacks! • Listen to several guest speakers and grow your business while you NETWORK!!!
  • 45. 44 November 2014 Events Nam id velit non risus consequat iaculis. Business Success Unlimited Just A Reminder... The BSU Mastermind Program will continue their 3 month program on Getting Rid of the Monsters Under The Bed - Eliminate the Fear of Sales and Grow Your Business!!! Cost of the program is $95 and meets at the Old National Bank, Heritage Square, Granger, IN The Mastermind Program will pick back up at the beginning of the year so stay tuned! Sunday Monday Tuesday Wednesday Thursday Friday Saturday 1 2 3 4 5 6 7 8 Georgetown Plus Networking Northeast Innovation Center Fort Wayne, IN Premier Women’s Network Michiana Fort Worth, IN Exit 25 Networking Ziannoes (Exit 25) Fort Wayne, IN Premier Women’s Network Michiana Niles, MI 9 10 11 12 13 14 15 Georgetown Plus Networking Northeast Innovation Center Fort Wayne, IN Exit 25 Networking Ziannoes (Exit 25) Fort Wayne, IN Business Retreat Epworth Forest N. Webster, IN Angola Connects 16 17 18 19 20 21 22 Georgetown Plus Networking Northeast Innovation Center Fort Wayne, IN Angola/Auburn Exit 25 Networking Ziannoes (Exit 25) Fort Wayne, IN Women’s Expo Mishawaka, IN 23 24 25 26 27 28 29 Georgetown Plus Networking Northeast Innovation Center Fort Wayne, IN Exit 25 Networking Ziannoes (Exit 25) Fort Wayne, IN Angola Connects 30 31 Georgetown Plus Networking Northeast Innovation Center Fort Wayne, IN
  • 46. BUSINESS SUCCESS UNLIMITED MEMBER DIRECTORY
  • 47. A Al Howard Photography All Types of Photography, from Weddings and Birthdays, to Pet and School Pictures-We Do it All! Daytime Phone: (547)-264-5413 Evening Phone: (547)-329-3040 C C2 Your Health Wellness Program for Mini-Checkups, Home Laboratory Testing, Health Coaching, Self- Care, Community Connections and More. Cindy Cohen RN, BS BA Website: http://CindyCohenRN.com. The Center for Protection, Security, and Personal Safety Providing Quality Training for Those Working in the Private Security Industry. Phone: (269)-651-3355 Website: http://centerforprotection.com Charlie Batizy, Multi-Company Licensed Insurance Agent Specializing in Insurance for Individuals, Small Business, and the Unique Opportunities of American Veterans. Daytime Phone: (800)-578-1609 Charlene Books Reflexology/Reiki Relax, Release, and Transform Your World. Email: charlenebooks@gmail.com Website: http://charlenebooks.myitworks.com Connective Marketing Provides Communication Services to Small Businesses: • Print and e-Newsletters • Handbooks, Yearbooks, and Directories • Website Content • Organization Member Management • Event Management Connective Marketing Offers Non-Profit Manage-ment and Consulting Services. Connective Mar-keting Has a Particular Focus on Sailing and Sail-boat Racing Events. Be Confident You Can Drop Your Sail Line and Sail Away Knowing Your Needs Will Be Met. Connective Marketing 1245 West Gull Lake Drive Richland, MI 49083 Phone: (269)-203-7130 Fax: (786)358-3605 E-mail: gail@connectivemarketingllc.com Website: www.connectivemarketinggllc.com E Epic Life Studios Adam Fleming is a Leadership Coach as Well as an Account Executive for the Credit Card Proc-essing Company WorldPay. Phone: (547)-238-7872 E-mail: Adam.Fleming@WorldPay.us adam.fleming.lifecoach@gmail.com 46
  • 48. F Find Great Companies LLC We Specialize in Creating an Online Presence for Your Great Company, Complete with Interac-tive Online Marketing, Networking, and Even a Customer Comment and Review Section. Your Profile With Us Lets Online Users Connect to Your Website, Social Media Platforms, and Even Locate You via Our Map Feature with Just One “Click”!!! We Are Not Just Another Busi-ness Listing. We are Semi-Exclusive and Only Accept the Most Reputable Business. Your Pro-file with Us Provides Member to Member Bene-fit Discounts and the Opportunity to Offer/ Advertise Your Special Offers to Our Online Use Group Each Week at No Additional Cost to You. We Are a Power Packed Website with All of the Tools Necessary to Help Your Great Com-pany GROW!!!! Phone: (269)-449-1415 E-mail: tbarse@findgreatcompanies.com H Heartwood Renaissance Academy A Private School Dedicated to Helping Stu-dents Succeed. We Teach Students to SOAR TO NEW HEIGHTS. The staff and teachers help DESIGN, BUILD, and TEST Each Child’s Skills, Confidence, and Self-Esteem to Fly With Cour-age Into Their Adult Futures With the Ability to Overcome Obstacles and Accept Challenges. Phone: (269)-273-0160 Website: http://www.facebook.com/pages/ Heartwood- Renaissance-Academy I ID Life Susan Ruch, Founding Partner: #IDLIFE Provides “Individuality Designed” Vitamins & Nutritional Supplementation Based on Medical Facts and “Chrono-Biology” All Products are Organic/ Natural, Gluten Free, Non-GMO & Casein Free. Visit to Learn More at www.IDLife.com/Health4Life Email: susaneckleyruch@gamil.com Facebook: Susan Eckley Ruch Twitter: @susaneckleyruch LinkedIn: Susan (Eckley) Ruch K Kerri’s Avenue Salon High End Hair at Affordable Prices. We Use Top Quality Products, Attend Education Classes on a Regular Basis, and Work with All Textures of Hair. Free Consultations are Always Available, Just Call. Phone: (547)-243-3901 Website: http://www.kerris-avenue-salon.com 47
  • 49. N Nickolas Bond Nick Offers Social Media Marketing, Advertising Services, Marketing Analysis, Editorial Service, and Graphic Design. Phone: (734)-250-2677 E-mail: nickolas.a.bond@wmich.edu Niles Four Flags Area Chamber of Commerce The Four Flags Area Chamber of Commerce is Dedicated to Serving the Needs of Businesses and the Community. For Further Information on Joining the Chamber Please Call Phone: (269)-683-3720 E-mail: chamber@nilesmi.com P Premier Women’s Network To Uplift, Encourage, and Inspire all Women in Business and Career Seekers to Achieve Their Highest Ca-pabilities Through Networking an d Education. Phone: (269)-747-5202 Website: http://www.facebook.com/ PremierWomensNetwork/Info S Schooley Mitchell Jerry Sarno and Schooley Mitchell Will Save Your Business or Organization; •Time; We Do the Work So You Can Concen-trate on Your Core Business. •Money; We Save $$$ on Your Telecom Spend, If We Don’t There is No Fee •PeaceOf Mind Phone: (269)-408-8679 Website: http://www.schooleymitchell.com/ jsarno # 2nd Story Marketing Three Passionate and Energetic Women Provid-ing Marketing Services for Small Business Including Marketing Plans, Campaigns, Manag-ing Social Media, Newsletters, Press Releases, Event Management and More. Website: www.2ndStoryMarketing.net Facebook: 2nd Story Marketing 48
  • 50. HAVE A LITTLE TO MUCH ON YOUR HANDS? Sometimes there is too much to do for one person to do it. Freelance advertising specialist with a background in small business. Services include: • Graphic Design • Social Media Marketing 49 Nickolas Bond • Advertising Services • Market Analysis Phone: (734)-250-2677 E-mail: nickolas.a.bond@wmich.edu LinkdIn: www.linkedin.com/pub/nickolas-bond/ • Public Relation Services
  • 51. 50 Member Values and Benefits Empowerment Circle Listing on Web and in Small Biz Forward Most Events Free Member-to-Member Discounts One FREE Business Card Listing in Small Biz Forward Yearly Listing on BSU Facebook Page Private Facebook Chat Gorup Subscription to Small Biz Forward FREE Quarterly 1/4 Page Ad in Small Biz Forward FREE 1/2 Hour One-on-One Business Consulting Monthly Cost $49 Per Month
  • 52. We Hope to See You at the Retreat!