performance-evaluation-form I need to add dateline for second and fourth segments for example 1 month each.

1. v
In Module 8: Developing your people, you have explored the key components of an effective
performance evaluation. This exercise allows you to practice writing performance feedback.
The table on the next page includes an example in grey text. Delete the example when you
have reviewed it, and complete the table for an employee within your business. You can choose
any employee, but you should not identify who they are, or share this performance review. Base
your review on their performance over the past year.
Employer rating
In this section of the table, you should rate the employee’s performance based on your own
observations, and comments made by other members of the team. If applicable, you should
also consider supplier or customer feedback. Do not discuss this rating with the employee until
they have provided you with their own rating.
Employee rating
In this section of the table, you should add the employee’s rating of their own performance. The
rating should be provided by the employee after a performance evaluation has taken place.
Compare their rating against your own to identify any discrepancies. Consider how you will
manage their expectations, and deliver feedback in a way that empowers the employee to
improve. You should then identify relevant action steps.
Rating criteria
1 = Exceptional performance
2 = Exceeding expectations
3 = Meeting expectations
4 = Marginal performance
PERFORMANCE EVALUATION FORM

2. ESSENTIAL TASKS /
PERFORMANCE
CRITERIA
STRENGTHS
AREAS FOR
IMPROVEMENT
EMPLOYER
RATING
EMPLOYEE
RATING
(based on
discussion)
EMPLOYEE RESPONSE /
DISCUSSION
Responsibility of increasing
75% website traffic within 6to 8
months.
Time
management,
and effective
marketing
strategy .
Improving
marketing strategy
3 2
Agreed that varieties of marketing
strategy should be adopted , dimension
needed in this sector ,Discussed holding
monthly meetings with the team to help
with this.
Creating a resourceful
database of food with
calories including most of
the food items.
Collecting
appropriate
and complete
information
High efficiency
and skill needed
for collecting
the right data
2 1 Agreed that checking all data are collected
Making a contract to a
medical doctor within a
month
Careful
selection for
the right
person within
time
Efficient
selection and
negotiation
3 1 Agreed that the right person is contacted
from the short list.
Ensuring that the games and
recipes are being popular
otherwise replacing these with
new games and recipes based on
customer survey.
Properly doing
customer
survey
Market research 3 2 Agreed for taking varieties of steps for doing
market research properly.
Ensuring and maintaining 90% to
95% customer satisfaction
Solve
customers’
complains
within time
Need to improve
response rate and
increase follow up.
4 3 Agreed for regular meeting to check the work
is done properly.

3. Agreed actions:
Organize monthly team meetings to provide, and receive, updates. To be implemented from the 1st
of the next month.
Comments:
Excellent customer service, currently averaging 50% customer satisfaction rate. Introduction of monthly meetings should provide an opportunity to offer advice and
training to junior members, helping to improve the team’s overall statistics.