2. Quality Of Work Life (QWL)
• Quality of relationship between employees & total
working environment
• a process by which an organization responds
to employee needs
• Varying from industry to industry
3. OBJECTIVES
1. To create a positive attitude
2. To increase productivity
3. To improve standard of living of the people
4. MAJOR ISSUES IN QWL
1. Pay and stability of employees
• Employees will demand more in the form of social
security and welfare benefits
• Not given proper payments will affect the QWL
2. Job security
• Should not have fear of losing their job
• Systems with healthy working conditions &
optimum financial security
5. 3.Occupational stress
• Due to working conditions,
working schedule , hypertension,
irritability etc..
• Adversely effect employ productivity
4. Adequacy of resources
• Match between resource availability & company
objectives
• Lead to employee dissatisfaction
6. STRATEGIES FOR IMPROVEMENT OF QWL
1. Self managed work team
• Autonomous work group or
integrated work teams
• Plan , co-ordinate & control activities with the help
of team leader
• employee participation
• Improve QWL
7. 2. Participative management
• Allowed to participate in management participative
schemes – quality circle
• Develop a positive attitude
• Improve QWL
3. Worker- supervisor relationship
Social association , belongingness,
achieve of work results etc…
8. 4. Promotion
• Opportunity to move in to jobs with
high job satisfaction and prestige
• Orderly, logical and prompt source of recruitment for the
management to fill vacancies
5. Recognition
Human being rather than employee
rewarding system, job enrichment,
offering membership etc…
9. 6.Organizational health program
• Educating employee about health problems
• Results in reduction of absenteeism, hospitalization
etc..
7. Alternative work schedule
• Work at home, flexible working hours, part time
employment etc…
10. ROLE OF HR DEPARTMENT
• role varies widely
• In some organizations executives will be appointed &
they will depend on HR department for getting help
• In others HR department itself is responsible
11. CONCLUSION
• Quality work life basically is all about employee
involvement, which consists of methods to motivate
employees to participate in decision making. This
help in building in good relationship
• To retain a good talent ,organization should have
low stress level and high quality of work life.