6. Gourmet history:
• Gourmet : food expert
• 1987
• Founder & CEO: Mr. muhammad Nawaz chatta
• Started at ich’chra Lahore
• Fresh, healthy and hygienic food
• Again started in 1992 at different places at Muslim town Lahore
7. Gourmet history:
Employees 4500+
Processing units: 7
Outlets 836+
• Islamabad • Rawalpindi
• Lahore • Gujranwala
• Faisalabad • Gujrat
• Jalalpur Jattan • Sheikhupura
• Shahdara Bagh(A tehsil of
Sheikhupura)
• London
• England • New York City, America.
14. Some common issues
1. Threat of new entrants:
2. Threat of substitute:
3. Bargaining power of buyer:
4. Bargaining power of supplier.
5. Current rivalries:
Gourmet competitor
15. Some common issues (cont.)
5. Current rivalries:
• Conscious about its competitors
• It ensures
• Efficient service
• Innovation
• Quality at low price
• Friendly environment
• Skills of expertise in production
• And quality at low price is its sustainable competitive advantage
16. Competitors
• Salt n pepper
• Ziaffat
• Menu
• Bundu khan
• Villages
• Dhaba
• Fazl-e-Haq
• Taha etc.
18. Corporate strategies
Integration strategies:
• Backward vertical integration
Gourmet restaurant uses backward vertical integration for their
40% restaurant inputs
• Forward vertical integration:
Gourmet restaurant is not using forward vertical integration for
there restaurants.
Diversification strategy:
e.g. starting hoteling with restaurant chain, common examples PC,
Awari
19. cost leadership, differentiation & focus strategy
Cost leadership:
Gourmet uses cost leader ship strategy to provide quality at low price.
Differentiation:
Gourmet is using a range of products in gourmet restaurant for
differentiation e.g. khadi kabab, chapli kabab
Focus strategy :
Gourmet focuses middle class.
29. Competitive strategy
• Quality :
Gourmet Bakers strive very hard to deliver the best
quality products to their consumers
• Freshness
Gourmet is very focused at ensuring the freshness of the products.
• Prices :
Gourmet Bakers offer the best prices in the market which is a
prime competitive advantage for them.
• Distribution :
They have a well developed distribution network
31. Distribution Channel
They are using both direct and indirect strategies
Single level channel:
Manufacturer Retailer Customer
Dual level channel:
Manufacturer Wholesaler Retailer Customer
Vertical integration (zero level channels):
Manufacturer Customer
34. BCG Matrix for Gourmet Bakers
In Lahore there is low competitor of bakery product.
Only Some Bakers & Sweets are working in city but they are
few.
So Gourmet falls in star in context of bakery product.
They need heavy investment to capture the market and get
the high shares.
Whereas Sweets have low market because high prices and
low taste as compared with Ideal Bakers, Nirala Sweets act.
37. Product Line:
Here are the beverages which gourmet is offering
Cola
Lemon
Malta
Apple
Twister
Soda Ice-Cream
Diet Cola
Diet Lemon
Bon Vivant (Premium Cola)
40. Pricing Strategy:
The Gourmet is having Market penetration
strategy by purposing Low price than Pepsi and
Coca cola
In Beverages Industry there was a gap left by
Pepsi and Coca cola, Gourmet fill that gap with low
prices
41. Promotional strategy:
As gourmet is already offering low price to the Consumer
so that they don’t offer consumer promotion.
Some of the Schemes are as following
On the purchase of two bottles one bottle free
On the purchase of four bottles two bottles free
42. Channel of Distribution:
Well Gourmet has a great Supply chain. Which is also a Unique
plus point of it
Gourmet has About 120 outlets in Lahore and Faisalabad.
But Gourmet is Serving its Beverages in all over the Country
The Company has its own Distributional Structure by which
they serve there customer effectively and efficiently.
43. Segmentation and targeting strategy
Gourmet Segmented the market
Geographically and by the life style
AtaulHassnain
44. Differentiation strategy:
Gourmet is the only beverage company in Pakistan
which provide soft drinks with price competiveness
and standard quality
People perceive the products of the company are
available at low price with good quality
45. AtaulHassnain
Competitors:
Gourmet says:
We are new players in the beverage industry
so we still don’t consider any one of our
competitor we are just capturing the Market
as a whole”
From: GM(Sales) Hamid Bukhari
• But in market Pepsi and coke consider
Gourmet as their competitor in Pakistan
46. From Hamid Bukhari Cont...
Pepsi and coke had never reduced their prices in
Pakistan expect Ramadan
For the very first time Pepsi and Coke had to
reduced the price of their 1.5 lr back in 2008 from
75Rs to 70Rs.
So there was a opportunity which Gourmet avail
and lunched a pet bottle on the Competitive price of
60Rs.
47. Continued:
Pepsi and Coke reduced their price at 65 but soon
after Pepsi had to raised their price to maintain the
standard and quality. By this opportunity Gourmet hit
exactly on the need of consumer by offering low
price product with good quality
And hence the customers switched from Pepsi or
Coke to Gourmet
48. Current Strategy:
Gourmet is now focusing to expand the business
geographically
Product availability via eye view
Competitive price to Penetrate the Market
A Decent and well managed supply chain
53. Competitive environment
Competitive environment
A 4-year reputation for gourmet catering . No matter how elaborate or
simple the occasion, we strive to be the single best caterer you’ve ever
had. Our goal: Make your event a tremendous success and an
unforgettable experience.
55. cost leadership, differentiation & focus strategy
Cost leadership:
Gourmet uses cost leader ship strategy to provide menu at
low price. (Rs- 400- 1200)
Differentiation:
Gourmet is providing a range of meals and services for
differentiation e.g. sweet dish, mutton, chicken, rice, salads.
Focus strategy :
Gourmet focuses all classes.
59. • An other step for growth
through diversification taken
about 5 years ago
• Situated at Allama Iqbal
town and Choburji Lahore
• An Effort to capture
customers in medications
industry
63. SCA cont.….
But in case of gourmet pharmacy there Is
no market specific competitive advantage
rather than
• Number of customers inspired by
“gourmet”
• Large investment
71. Recommendation
• Gourmet should include products for its differentiation as traditional
foods from different regions.
• Gourmet does not maintain its website and does not using e-
marketing tools such as Facebook or twitter
• Pharmacy must adopt more distribution branches scheme and
advertisement for awareness about pharmacy
• Gourmet must adopt more distribution branches scheme and
advertisement for awareness in other provinces of Pakistan as it is
not operating in Baluchistan, Sindh and KPK.
As we know In the age of rapidly changing lifestyles today. consumers are driven to change their eating habits constantly.
That’s why where ever the market inflation went, GOURMET never breake its rules.
SBU , I have selected for presentation is gourmet pharmacy.
So let’s talk about gourmet pharmacy. Gourmet started this program about 5 years ago in order to maintain growth through diversification. Gourmet pharmacy is mainly situated at Allama Iqbal town and Choburji chowk. This was basically a step to getting more customers in pharmaceuticals
There are three immediate competitors we have chosen in accordance with large scope of investment and distribution branches. It is obvious that small proprietors of medical stores are also competing in some sense because they are also having a market share and that is important.
Competition type of environment for gourmet pharmacy is pure competition, the reason is presence of numbers of medical stores. Anyone can distribute or retail medications. So there is no influence of a single seller and buyer on the market. In the same way buyers are also free to purchase any product from any shop.
Competitive advantage is basically any attribute that makes a company able to outperform it’s competitors. Performing more than them and they cant have that one attribute specially for now.
The number of people are enjoying other products and services of gourmet and they are reliable for them so gourmet is not a word unknown for people. In this way gourmet pharmacy can attract a large number of customers.
Other than this, gourmet pharmacy can avail its reserves for larger investment in pharmaceuticals import and production. So in this way these are SCA.
Gourmet has adopted cost leadership as competitive strategy as it is only adopted by large scale companies who can go for economies of scale.
Gourmet has offered discount of 6% to 13% on all imported and domestically produced pharmaceuticals in order to getting the attention of customers.
As u can see, on opening of new branch in Choburji chowk, gourmet pharmacy has offered a discount of 6%.
The vision, mission and initiatives always revolve around the core strategy of a company and overall corporate strategy of gourmet is growth through diversification.
It also can be geographical expansion but the weightage of diversification is at large.
Here this is the repetition of slide for showing diversification. Gourmet has invested in all these scopes.
Where does this SBU ley in BCG matrix, for this you are to understand the concept of BCG matrix and u know it well.
Basically the Y-axis is showing market growth rate and x-axis is showing relative market share, while stars are those units who are using more cash and generating cash in same way, but cash cow are using less cash but generating more, while question marks are those who have just started operations while the business units in declining stage who are not generating revenue but having costs are dogs.
Because business starts from question marks and requires large investment. But they have potential to become a star one day.