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Computer System


1st 17 sales – no system at all
Franchise Advice Consultants


            Pets Paradise
              Autobarn
             Forty Winks
            Pack & Send
           Bakers Delight
         Fisher and Paykel,
              Nando’s
             Noodle Box
         The Weight Works
       National Australia Bank
Competitors that have closed

            Grafton
             Cairns
            Nerang
         Alice Springs
            Gosford
            Nundah
             Darwin
             Gatton
          Springwood
      Cardiff (Newcastle)
            Mildura
         Rockhampton
         Tamworth 2x
   Wanganui - New Zealand
    Hastings – New Zealand
Palmerston North – New Zealand

 Bundaberg – Currently for sale
Tender Center has spent more than

      $1,000,000
    on software development
Tender Center Business System

              Larger stores handle
5000 lots - 2000 Tender forms - 10,000 tenders
               Every Tender Sale

This large volume of information must be handled
                     Accurately
             Efficient Communication
                 Maximising Sales
                 Minimising Costs
  Automating the system as much as possible
    Prompting the Manager what needs doing
                   No loose ends
September 2008
September 2008
September 2008
September 2008
IT Team of 5 offshore + 1 in Australia
Early 2009 – 7 guys
Very well educated, very hard working, and very well looked after
A company outing to an IPL Cricket Game
September 2008
Software Development meeting at the 1st cricket test
            IND v AUS in Bangalore
December 2009
December 2009
IT Team of 9 offshore + 1 in Australia




                                   All have
                                   - 6 years of university
                                   - 2 years industry experience
                                   - Passed written and
                                     practical examinations to join us
                                   - Only 5% of applicants passed
                                     our recruitment examinations
                                   - 90% staff retention after 2 ½ yrs
Guide to selling your property by Tender




                 Tender Center Real Estate is a conventional full service
                 Real Estate Office that uses a proven sales method that
                             draws out the buyers best price




                              TENDER
                     We believe that we have the highest traffic flow
                              real estate office in the area




                                                      07 5568 0910
The benefits of TENDER

• Buyers are given a fact based price guide – but we don’t publish an
“asking price”

• Tenderers submit a closed tender, each tenderer has no idea how
much the other has submitted.

• A tenderer may well tender more than a vendor expects.

• Tenders submitted are confidential and the sale price of the property
is generally not public knowledge.

• Auction requires two keen bidders to push the price up whereas
tender requires only one.

• At auction, the final sale price is set by the weakest of the highest two
bidders – the highest bidder may well be prepared to go further.

• Auction rules out people that do not have pre approved finance.
Tenders may be submitted subject to finance

• The Tender Center Real Estate office is open 7 days a week to ensure
all inquiries are dealt with promptly
The TENDER Process




           Tenders are submitted in a sealed envelope.
          Not even the agent knows how much the bid is.




           After an initial tender has been submitted -
Tender Center contacts all past viewers to advise them that a tender
      has been submitted and that Tenders Close in 48 hrs.




 All Tenders are put in front of the Vendor for their consideration.
The crucial 48 hrs



Closing Tenders 48hrs after the first tender is submitted puts
    pressure on all buyers.

•   We inform the first tenderer that we will be contacting all past
    viewers to let them know that a Tender has been submitted,
    and if they have not tendered their best price then they risk
    losing the tender.

•   This 48 hour deadline to submit a Tender puts pressure on
    other buyers to get their tender in

•   When further tenders are submitted we inform the first tenderer
    and talk them through the implications if they have not
    submitted their best price. We encourage them to increase
    their bid.
After Tenders Close




        All submitted Tenders are put before the Vendor
        for their consideration

        You may accept, decline, or direct us to negotiate
        with a Tenderer
Pricing


•    It is important to understand that Agents do not
     establish price - the market does. So don’t just go for
     the agent that quotes the highest price.

•    If the price of a property is too high - you will not achieve
     offers because the wrong buyers will be inspecting the
     property.

•    If the price of your property is too low then you risk
     losing money

•    By placing your property up for tender you are not ruling
     out any buyers you will also not be taking the risk of
     pricing your home too high or low.

•    We will use a fact based pricing system to guide
     vendors & buyers to where that property sits in today’s
     market

•    Remember - newspaper ads only ever tell people
     advertised prices – not sold prices
Tender – the buyer sets the starting price




                   At the Tender Center we simply take the asking price
                   out of the equation.

                   •   It creates buyer urgency

                   •   It’s like an auction - without the stress!

                   •   Tender can often exceed the Vendor’s
                       expectations
Standard Marketing




       • High Quality Photography
       • Professional Copy Writing
       • Window Card
       • Brochures & Flyers
       • Corflute Signage
       • Multiple Web Listings
                   - tender.net.au
                   - realestate.com.au*
                   - facebook.com
Huge local exposure



The Burleigh Tender Center has a large local customer base and huge traffic flow

                                •   Tender Sales attract around 4,000 browsers every
                                    weekend

                                •   The Burleigh page on tender.net.au attracts 30,000 page
                                    views a month

                                •   The tender.net.au results pages attract 50,000
                                    pages views a month from Burleigh customers

                                •   This is LOCAL traffic to which your property is marketed

                                •   We believe that we are he highest trafficked Real Estate
                                    office on the Gold Coast
Property presentation


                            INSIDE PRESENTATION
    •   Ensure your house is clean & tidy
    •   Make sure all doors work well (handles turn & lock smoothly, & doors
        don’t jam)
    •   Open curtains to allow as much light in as possible
    •   Remove clutter
    •   Rub lavender oil into door frames to provide a soothing clean smell

                          OUTSIDE PRESENTATION
    •   Replace all cracked or broken glass.
    •   Make sure all gates & doors work well
        (handles turn & lock smoothly, & doors & gates don’t jam)
    •   Remove leaves & sticks from gutters
    •   Replace broken fences or missing palings
    •   Water & Mow the lawns & mulch where necessary

                         INSPECTIONS / OPEN HOUSES
    •   Try to be out of the house when buyers inspect as they will feel more
        comfortable
    •   Make sure the house is a comfortable temperature
    •   Ensure your agent knows what makes your house a home –
        explain why it has that special “feel” for you, point out its highlights.
        This will help the photographer create advertising material that really
        captures the feeling of your home.
I trust you will find this information of great assistance in helping
                you make informed choices on selling your property.

                I look forward to helping you achieve the result you desire.

                Kind Regards
                Rachel Jelley Principal
                0431 388 945




“I“I understand that moving house and selling your home is one of the
   understand that moving house and selling your home is one of the
most stressful things we could do, and I I intend to make the process
  most stressful things we could do, and intend to make the process
  as smooth as possible by being 100% focused and making the sale
as smooth as possible by being 100% focused and making the sale
or purchase of you home my priority.” –– Rachel Jelley. Principal.
  or purchase of you home my priority.” Rachel Jelley. Principal.




                                                                          07 5568 0910
Tender Center Real Estate Systems
        Web Browser based Real Estate Management System

     Importing of all Tender Center Customers as “Prospects”

             Potential Vendors – follow up reminders
    Buyers – matching to properties and send broadcast emails
        Vendors – follow up and communication systems

        Advertising on the relevant pages of tender.net.au
                     Inbuilt Voip, SMS, Email
Real Estate sub-rental
         Rent is paid by the Real Estate Franchisee directly to the
                Tender Center General Goods Franchisee.

The rent is paid monthly in arrears calculated proportionally to commissions
            earned by each business during the previous month

                                   Example

   Showroom Monthly Rent                                        = $12,000 100%

   Tender Center General Goods gross commissions for month      = $45,000   75%
   Tender Center Real Estate gross commission for month         = $15,000   25%

   Tender Center General Goods rent payable                     = $9,000    75%
   Tender Center Real Estate rent payable                       = $3,000    25%
Real Estate Sub-rental

                              Example #2

Showroom Monthly Rent                                     = $12,000 100%

Tender Center General Goods gross commissions for month   = $45,000   100%
Tender Center Real Estate gross commission for month      = $0          0%

Tender Center General Goods rent payable                  = $12,000   100%
Tender Center Real Estate rent payable                    = $0         0%
Real Estate Sub-rental

                              Example #3

Showroom Monthly Rent                                     = $12,000 100%

Tender Center General Goods gross commissions for month   = $45,000   50%
Tender Center Real Estate gross commission for month      = $45,000   50%

Tender Center General Goods rent payable                  = $6,000    50%
Tender Center Real Estate rent payable                    = $6,000    50%
Key Business Benefits
                                 Low risk
                              Low investment
                             Low ongoing costs

                           Huge Brand Awareness
                          Huge customer traffic flow
                            Huge website traffic

                  Large investment in systems development
                         by the franchising company

     Fellow franchisee (Tender Center General Goods) support in the store

Ongoing support from Enthusiastic, Energetic, and Goal Driven Real Estate team

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Real estate franchise presentation

  • 1.
  • 2.
  • 3.
  • 4.
  • 5.
  • 6.
  • 7.
  • 8.
  • 9.
  • 10.
  • 11.
  • 12.
  • 13.
  • 14. Computer System 1st 17 sales – no system at all
  • 15.
  • 16. Franchise Advice Consultants Pets Paradise Autobarn Forty Winks Pack & Send Bakers Delight Fisher and Paykel, Nando’s Noodle Box The Weight Works National Australia Bank
  • 17.
  • 18.
  • 19.
  • 20.
  • 21.
  • 22.
  • 23.
  • 24.
  • 25.
  • 26.
  • 27.
  • 28. Competitors that have closed Grafton Cairns Nerang Alice Springs Gosford Nundah Darwin Gatton Springwood Cardiff (Newcastle) Mildura Rockhampton Tamworth 2x Wanganui - New Zealand Hastings – New Zealand Palmerston North – New Zealand Bundaberg – Currently for sale
  • 29. Tender Center has spent more than $1,000,000 on software development
  • 30. Tender Center Business System Larger stores handle 5000 lots - 2000 Tender forms - 10,000 tenders Every Tender Sale This large volume of information must be handled Accurately Efficient Communication Maximising Sales Minimising Costs Automating the system as much as possible Prompting the Manager what needs doing No loose ends
  • 31.
  • 35. September 2008 IT Team of 5 offshore + 1 in Australia
  • 36. Early 2009 – 7 guys Very well educated, very hard working, and very well looked after
  • 37. A company outing to an IPL Cricket Game
  • 38. September 2008 Software Development meeting at the 1st cricket test IND v AUS in Bangalore
  • 40. December 2009 IT Team of 9 offshore + 1 in Australia All have - 6 years of university - 2 years industry experience - Passed written and practical examinations to join us - Only 5% of applicants passed our recruitment examinations - 90% staff retention after 2 ½ yrs
  • 41.
  • 42.
  • 43.
  • 44.
  • 45.
  • 46. Guide to selling your property by Tender Tender Center Real Estate is a conventional full service Real Estate Office that uses a proven sales method that draws out the buyers best price TENDER We believe that we have the highest traffic flow real estate office in the area 07 5568 0910
  • 47. The benefits of TENDER • Buyers are given a fact based price guide – but we don’t publish an “asking price” • Tenderers submit a closed tender, each tenderer has no idea how much the other has submitted. • A tenderer may well tender more than a vendor expects. • Tenders submitted are confidential and the sale price of the property is generally not public knowledge. • Auction requires two keen bidders to push the price up whereas tender requires only one. • At auction, the final sale price is set by the weakest of the highest two bidders – the highest bidder may well be prepared to go further. • Auction rules out people that do not have pre approved finance. Tenders may be submitted subject to finance • The Tender Center Real Estate office is open 7 days a week to ensure all inquiries are dealt with promptly
  • 48. The TENDER Process Tenders are submitted in a sealed envelope. Not even the agent knows how much the bid is. After an initial tender has been submitted - Tender Center contacts all past viewers to advise them that a tender has been submitted and that Tenders Close in 48 hrs. All Tenders are put in front of the Vendor for their consideration.
  • 49. The crucial 48 hrs Closing Tenders 48hrs after the first tender is submitted puts pressure on all buyers. • We inform the first tenderer that we will be contacting all past viewers to let them know that a Tender has been submitted, and if they have not tendered their best price then they risk losing the tender. • This 48 hour deadline to submit a Tender puts pressure on other buyers to get their tender in • When further tenders are submitted we inform the first tenderer and talk them through the implications if they have not submitted their best price. We encourage them to increase their bid.
  • 50. After Tenders Close All submitted Tenders are put before the Vendor for their consideration You may accept, decline, or direct us to negotiate with a Tenderer
  • 51. Pricing • It is important to understand that Agents do not establish price - the market does. So don’t just go for the agent that quotes the highest price. • If the price of a property is too high - you will not achieve offers because the wrong buyers will be inspecting the property. • If the price of your property is too low then you risk losing money • By placing your property up for tender you are not ruling out any buyers you will also not be taking the risk of pricing your home too high or low. • We will use a fact based pricing system to guide vendors & buyers to where that property sits in today’s market • Remember - newspaper ads only ever tell people advertised prices – not sold prices
  • 52. Tender – the buyer sets the starting price At the Tender Center we simply take the asking price out of the equation. • It creates buyer urgency • It’s like an auction - without the stress! • Tender can often exceed the Vendor’s expectations
  • 53. Standard Marketing • High Quality Photography • Professional Copy Writing • Window Card • Brochures & Flyers • Corflute Signage • Multiple Web Listings - tender.net.au - realestate.com.au* - facebook.com
  • 54. Huge local exposure The Burleigh Tender Center has a large local customer base and huge traffic flow • Tender Sales attract around 4,000 browsers every weekend • The Burleigh page on tender.net.au attracts 30,000 page views a month • The tender.net.au results pages attract 50,000 pages views a month from Burleigh customers • This is LOCAL traffic to which your property is marketed • We believe that we are he highest trafficked Real Estate office on the Gold Coast
  • 55. Property presentation INSIDE PRESENTATION • Ensure your house is clean & tidy • Make sure all doors work well (handles turn & lock smoothly, & doors don’t jam) • Open curtains to allow as much light in as possible • Remove clutter • Rub lavender oil into door frames to provide a soothing clean smell OUTSIDE PRESENTATION • Replace all cracked or broken glass. • Make sure all gates & doors work well (handles turn & lock smoothly, & doors & gates don’t jam) • Remove leaves & sticks from gutters • Replace broken fences or missing palings • Water & Mow the lawns & mulch where necessary INSPECTIONS / OPEN HOUSES • Try to be out of the house when buyers inspect as they will feel more comfortable • Make sure the house is a comfortable temperature • Ensure your agent knows what makes your house a home – explain why it has that special “feel” for you, point out its highlights. This will help the photographer create advertising material that really captures the feeling of your home.
  • 56. I trust you will find this information of great assistance in helping you make informed choices on selling your property. I look forward to helping you achieve the result you desire. Kind Regards Rachel Jelley Principal 0431 388 945 “I“I understand that moving house and selling your home is one of the understand that moving house and selling your home is one of the most stressful things we could do, and I I intend to make the process most stressful things we could do, and intend to make the process as smooth as possible by being 100% focused and making the sale as smooth as possible by being 100% focused and making the sale or purchase of you home my priority.” –– Rachel Jelley. Principal. or purchase of you home my priority.” Rachel Jelley. Principal. 07 5568 0910
  • 57. Tender Center Real Estate Systems Web Browser based Real Estate Management System Importing of all Tender Center Customers as “Prospects” Potential Vendors – follow up reminders Buyers – matching to properties and send broadcast emails Vendors – follow up and communication systems Advertising on the relevant pages of tender.net.au Inbuilt Voip, SMS, Email
  • 58.
  • 59.
  • 60. Real Estate sub-rental Rent is paid by the Real Estate Franchisee directly to the Tender Center General Goods Franchisee. The rent is paid monthly in arrears calculated proportionally to commissions earned by each business during the previous month Example Showroom Monthly Rent = $12,000 100% Tender Center General Goods gross commissions for month = $45,000 75% Tender Center Real Estate gross commission for month = $15,000 25% Tender Center General Goods rent payable = $9,000 75% Tender Center Real Estate rent payable = $3,000 25%
  • 61. Real Estate Sub-rental Example #2 Showroom Monthly Rent = $12,000 100% Tender Center General Goods gross commissions for month = $45,000 100% Tender Center Real Estate gross commission for month = $0 0% Tender Center General Goods rent payable = $12,000 100% Tender Center Real Estate rent payable = $0 0%
  • 62. Real Estate Sub-rental Example #3 Showroom Monthly Rent = $12,000 100% Tender Center General Goods gross commissions for month = $45,000 50% Tender Center Real Estate gross commission for month = $45,000 50% Tender Center General Goods rent payable = $6,000 50% Tender Center Real Estate rent payable = $6,000 50%
  • 63. Key Business Benefits Low risk Low investment Low ongoing costs Huge Brand Awareness Huge customer traffic flow Huge website traffic Large investment in systems development by the franchising company Fellow franchisee (Tender Center General Goods) support in the store Ongoing support from Enthusiastic, Energetic, and Goal Driven Real Estate team