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Marketing tips to make your
Recruitment Business
punch above its weight

RMI Owner/Director Forum
15 November 2013

Mike Ellingham
Emma Mills
MESO Marketing
• Help recruitment businesses grow, develop and flourish
 Provision of advice, guidance and consultancy
 Hands-on management and delivery of specific projects and activities

• Give directors/managers of private businesses the benefits of a
dedicated & experienced Marketing department
 Retained number of days per month
 Specific project related scope
 Overflow / as and when required

© MESO Marketing Ltd

2
Insight

Strategy

Delivery
© MESO Marketing Ltd

3
Insight
What

Energy

Sectors are growing ?

Research/biotech

Market
Growth

What

Contract
Testing

Other
Health/
Medical

Forensic

Food

Education

Skills will be needed ?

Pharma

Chemicals/FMCG

Water

Which

Companies are growing ?

What are your

0

Market Share

40%

Competitors doing ?

What do your customers think of your

Service ?

© MESO Marketing Ltd

4
Strategy
• Company Vision and Values
• Business Plans
• Marketing Strategy & plans

What services are you going to supply?
Who are you going to sell them to?
Why are they going to use you ?

How are they going to hear about you ?
© MESO Marketing Ltd

5
Delivery
Branding
Websites
Content marketing & social media
Case Studies

Brochures, e-brochures
Direct & e-marketing campaigns
Advertising
PR, Newsletters, Surveys and Award Entries

Tenders & sales proposals / presentations
Events
© MESO Marketing Ltd

6
Punch Above Your Weight
PAYW1 – Turn feedback into fees
• Survey your clients and candidates

100

84

81

Overall

Candidate quality

90

87

Staff Knowledge

Communication

80
60

•
•
•
•
•

Identify your strengths & weaknesses
Rescue dissatisfied clients
Identify supporters/case studies
Drive referrals
Reward staff

• Brand it - Look like a big company

40
20
0

“This survey has helped to position the Blue
Pelican brand positively in my mind as I have
never seen customer satisfaction surveys from
other recruitment companies.”
“I think that its excellent that you do a survey like
this. Too many other agencies forget that today's
candidate is tomorrow's client.”

© MESO Marketing Ltd

8
PAYW2 – Be the specialist in your niche
• “Inch wide mile deep”
• Be the expert in your field(s)
• Use your candidate & client network
to develop information that is unique
and of interest

• Use information as hook to set-up
meetings and / or get vacancies from
new clients

© MESO Marketing Ltd

9
PAYW3 – Broadcast your knowledge

© MESO Marketing Ltd

10
PAYW3 – Broadcast your knowledge (2)
• Over 2,000 hits
• Discussion on LinkedIn
• First on Google rankings
• New client

• Increased candidate registration

© MESO Marketing Ltd

11
PAYW3 – Broadcast your knowledge (3)
•
•
•
•
•
•
•
•
•

Jobs
Market views
Trends
Client advice
Candidate advice
New starters
Achievements
Rare candidates
Technical content

© MESO Marketing Ltd

12
The Theory – Content Marketing

© MESO Marketing Ltd

13
PAYW4 – Make your website big

© MESO Marketing Ltd

14
PAYW5 Case Studies – everybody likes success stories

• Successful examples of your
•
•
•

service
Help re-assurance potential new
clients
Reminds current clients of what
you’ve done!
Each target sector / service / skill

© MESO Marketing Ltd

15
PAYW6 - Digi-brochures are cost effective
• Page-turning software is now
cost effective for most
businesses
• Nicely designed e-brochure
version (page turning) can be
embedded onto your website
• You can digi-print small
numbers – 50 at a time

© MESO Marketing Ltd

16
Summary

Ebrochure

Case
Studies

Use
Feedback

Marketing tips to
make your
Recruitment Business
punch above its
weight

Big
Website

Specialise

Broadcast

© MESO Marketing Ltd

17
© MESO Marketing Ltd

18
Contacts
Mike Ellingham
 Twenty years Marketing Manager & Director for leading Business
Services, Outsourcing & Recruitment businesses. Also Sales, business
development & operational expertise
 Strategy, Insight, Marketing Communications

Emma Mills
 Fifteen years Marketing Manager – agency and client side
 Insight, Branding and Marketing Communications

www.mesomk.com
Tel: 01344 636312

© MESO Marketing Ltd

19

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Marketing tips for recruitment business owners

  • 1. Marketing tips to make your Recruitment Business punch above its weight RMI Owner/Director Forum 15 November 2013 Mike Ellingham Emma Mills
  • 2. MESO Marketing • Help recruitment businesses grow, develop and flourish  Provision of advice, guidance and consultancy  Hands-on management and delivery of specific projects and activities • Give directors/managers of private businesses the benefits of a dedicated & experienced Marketing department  Retained number of days per month  Specific project related scope  Overflow / as and when required © MESO Marketing Ltd 2
  • 4. Insight What Energy Sectors are growing ? Research/biotech Market Growth What Contract Testing Other Health/ Medical Forensic Food Education Skills will be needed ? Pharma Chemicals/FMCG Water Which Companies are growing ? What are your 0 Market Share 40% Competitors doing ? What do your customers think of your Service ? © MESO Marketing Ltd 4
  • 5. Strategy • Company Vision and Values • Business Plans • Marketing Strategy & plans What services are you going to supply? Who are you going to sell them to? Why are they going to use you ? How are they going to hear about you ? © MESO Marketing Ltd 5
  • 6. Delivery Branding Websites Content marketing & social media Case Studies Brochures, e-brochures Direct & e-marketing campaigns Advertising PR, Newsletters, Surveys and Award Entries Tenders & sales proposals / presentations Events © MESO Marketing Ltd 6
  • 8. PAYW1 – Turn feedback into fees • Survey your clients and candidates 100 84 81 Overall Candidate quality 90 87 Staff Knowledge Communication 80 60 • • • • • Identify your strengths & weaknesses Rescue dissatisfied clients Identify supporters/case studies Drive referrals Reward staff • Brand it - Look like a big company 40 20 0 “This survey has helped to position the Blue Pelican brand positively in my mind as I have never seen customer satisfaction surveys from other recruitment companies.” “I think that its excellent that you do a survey like this. Too many other agencies forget that today's candidate is tomorrow's client.” © MESO Marketing Ltd 8
  • 9. PAYW2 – Be the specialist in your niche • “Inch wide mile deep” • Be the expert in your field(s) • Use your candidate & client network to develop information that is unique and of interest • Use information as hook to set-up meetings and / or get vacancies from new clients © MESO Marketing Ltd 9
  • 10. PAYW3 – Broadcast your knowledge © MESO Marketing Ltd 10
  • 11. PAYW3 – Broadcast your knowledge (2) • Over 2,000 hits • Discussion on LinkedIn • First on Google rankings • New client • Increased candidate registration © MESO Marketing Ltd 11
  • 12. PAYW3 – Broadcast your knowledge (3) • • • • • • • • • Jobs Market views Trends Client advice Candidate advice New starters Achievements Rare candidates Technical content © MESO Marketing Ltd 12
  • 13. The Theory – Content Marketing © MESO Marketing Ltd 13
  • 14. PAYW4 – Make your website big © MESO Marketing Ltd 14
  • 15. PAYW5 Case Studies – everybody likes success stories • Successful examples of your • • • service Help re-assurance potential new clients Reminds current clients of what you’ve done! Each target sector / service / skill © MESO Marketing Ltd 15
  • 16. PAYW6 - Digi-brochures are cost effective • Page-turning software is now cost effective for most businesses • Nicely designed e-brochure version (page turning) can be embedded onto your website • You can digi-print small numbers – 50 at a time © MESO Marketing Ltd 16
  • 17. Summary Ebrochure Case Studies Use Feedback Marketing tips to make your Recruitment Business punch above its weight Big Website Specialise Broadcast © MESO Marketing Ltd 17
  • 19. Contacts Mike Ellingham  Twenty years Marketing Manager & Director for leading Business Services, Outsourcing & Recruitment businesses. Also Sales, business development & operational expertise  Strategy, Insight, Marketing Communications Emma Mills  Fifteen years Marketing Manager – agency and client side  Insight, Branding and Marketing Communications www.mesomk.com Tel: 01344 636312 © MESO Marketing Ltd 19