The document summarizes the results of the 5th Annual Performance Report Scorecard which evaluates the quality of performance reports published by various federal agencies. It finds that the Department of Veterans Affairs, Department of Transportation, and Department of Labor published the top three reports. Common strengths identified included accessibility, clarity and discussing goals and challenges. Common weaknesses were a lack of outcome-oriented performance measures and failure to explain failures or plans for improvement. The document concludes that while progress has been made, further improvements are still needed in federal agency performance reporting.

4. 3 best reports 3 36 3 47 Veterans Affairs 2 39 1 48 DOT 1 40 1 48 Labor FY 2002 Rank FY 2002 Score FY 2003 Rank FY 2003 Score

5. Biggest changes in rank 12 5 21 18 12 11 Fiscal 2002 rank 20 NASA 16 Commerce 12 Energy 10 HUD 4 Agriculture 4 State Fiscal 2003 rank Agency

11. Plan-Do-Check-Act

13. External scrutiny