It helps to know about the Technology Based Training Methods & How it works

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Employee Training
And
Development
Technology-Based
Training Methods
Chapter 8
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2. Introduction
Technology is having a major impact on the delivery of training
programs.
Using technology for training requires collaboration among the areas
of:
 Training
 Information technology
 Top management
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3. Technology Based Training Methods
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Technology Based Training (TBT) is a computer-based training methodology
that includes web-based, intranet-based, DVD- and CD-based training on
any topic. It is the practice of training and learning material between an
instructor and learners, either individuals or groups. Instructors can also be
referred to as facilitators who may be knowledgeable and experienced in the
learning material, or may be selected more for their facilitation skills and
ability to deliver material to learners.

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Technologies Influence on Training and Learning
 Employees can gain control over when and where they receive training
 Employees can access knowledge and expert systems
 Employees can choose the type of media that they want to use in a training
program
 Course enrollment, testing, and training records can be handled
electronically
 Employees' accomplishments during training can be monitored

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Technology and Collaboration
Digital Collaboration - The use of technology to enhance and extend
employees' abilities to work together regardless of their geographic
Proximity. Digital collaboration can be:
Synchronous Communication - Trainers, experts, and learners interact
with each other live and in real time
Asynchronous Communication - Non-Real-Time interactions

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Technology and Learning Environment

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Technology has allowed learning to become a more dynamic process:
 The learning environment has expanded to include greater interaction
between learners and the training content
 There is greater interaction between learners and the instructor
 Instruction is primarily delivered to the learners online using the internet
Learning occurs through:
 Communicating with other learners
 Exchanging ideas
 Interacting with experts
 Discovering ideas and applications using hyperlinks
Experts and resource materials are part of the learning environment

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Computer Based Training, Online learning, Web
based learning, E-Learning
Computer-based training (CBT): It is an interactive training experience
in which:
 The computer provides the learning stimulus.
 The trainee must respond, and
 The computer analyzes the responses and provides feedback to the
trainee
Online learning, Web based learning, E-Learning
These trainings all include delivery of instruction using the internet or web.
The training program can be accessed using a password through the public
Internet or the company’s private intranet

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Potential Features of Online learning

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Advantages Of Online Learning
 A large variety of courses to choose from
 Multiple ways to communicate with your professor
 It doesn't cost as much
 You have better opportunities to concentrate
 You can customize your learning environment
 Enjoy a flexible schedule
 It's eco-friendly
 Your online college credits can transfer
 You can review course materials repeatedly
 Take online quizzes and exams and get your score immediately

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Effectiveness Of Online Learning
Online instruction is more effective than face-to-face classroom instruction for
teaching declarative knowledge. Online Learning is very effective and there are
a number of reasons. These are
 Choice of schools, programs, and courses
 Flexibility
 Lower stress
 Learning pace
 Participation
 Independence
 Monetary savings

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Developing Effective Online Learning
 Needs assessment : Includes getting management to support
online learning
 Bandwidth: The number of bytes and bits (information) that
can travel between computers per second
 Plug-ins: Additional software that needs to be loaded on the
computer to listen to sound, watch video, or perform other
functions
 Creating a positive online learning experience
 Rapid prototyping: A process in which initial design ideas are proposed and
provided in rough form in an online working prototype that is reviewed and
refined by design team members
 Repurposing: Directly translating an instructor-led, face-to-face training
program to an online format

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Developing Effective Online Learning(Cont.)
Learner control: Giving trainees the option to learn actively
through:
 Self-pacing
 Exercises
 Exploring links to other material
 Conversations with other trainees and experts
Providing Time and Space for Online Learning
Given the work demands that employees face, trainees need
incentives to complete online learning
 Presenting cash awards
 Certifying programs to ensure that online courses are completed

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Developing Effective Online Learning
Technology for Collaboration and Linking
 Hyperlinks: Links that allow a trainee to access other websites
that include:
 Printed materials
 Communications links to experts, trainers, and other learners
 Learning with and creating a network with peers an important
aspect for some employees
 Prefer instructor-led face-to-face instruction over online
learning

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Social Media: Wikis, Blogs, Micro-blogs, and
Social Networks
 Online and mobile technology used to create interactive communications
allowing the creation and exchange of user-generated content
 Useful for:
 Providing links to resources related to new learning content
 Helping determine future training needs reinforcing and sustaining
learning
 Being used as a coaching and mentoring tool
 Linking learners through a formal training event
 Providing content before a face-to-face learning event

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Social Media: Blogs-
A webpage where an author posts entries and readers can comment
• Personal blogs
• Company blogs
• Topic blogs
Social Media: Wikis and Micro-blogs
Wiki: A website that allows many users to create, edit, and update content and
share knowledge
Micro-blog: Software tools like Twitter
Shared media: Audio or video such as YouTube

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Blended Learning
Combines online learning, face-to-face instruction, and other methods for
distributing learning content and instruction
 Provides increased learner control
 Requires learners to take more responsibility for their learning
 More face-to-face social interaction
 Ensures a dedicated learning environment

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Simulations and Games
 Virtual Reality
A computer-based technology that provides trainees with a three-
dimensional learning experience
 Virtual Worlds
Computer-based, simulated online three-dimensional representations of the
real world where learning programs or experiences can be hosted

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Mobile Technology & Learning
Consists of:
 Wireless transmission systems - Wi-Fi and Bluetooth
 Mobile devices - PDAs, smartphones
 Software applications related to processing audio files, word
processing, spreadsheets, Internet, e-mail, and instant messaging
Learning
Training delivered using a mobile device such as a smartphone, netbook,
notebook computer, or i-Pad
Apps: Applications designed specifically for smartphones and tablet
computers.

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Intelligent Tutoring Systems ( ITS )
Instructional systems that use artificial intelligence
Three types of ITS environments:
 Tutoring - Increases trainee understanding of a content domain.
 Coaching - Provides trainees with flexibility to practice skills in artificial
environments.
 Empowering - Refers to the student’s ability to explore the content of the
training program freely.

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Distance Learning
Involves two types of technology:
1. Teleconferencing
2. Virtual classroom
Distance Learning: Used by geographically dispersed companies to
provide information about new products, policies, or procedures, as well as
deliver skills training and expert lectures to field location. There are two way
of distance learning.
1. Interactive distance learning (IDL) and
2. Webcasting

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Technologies for Training Support
Expert systems: Technology (usually software) that organizes and applies
the knowledge of human experts to specific problems.
Electronic Performance Support Systems (EPSS):
An electronic infrastructure that captures, stores, and distributes individual
and corporate knowledge assets throughout an organization.

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Limitations Of TBT
o Lack of Control
o Technology Issues (undeveloped)
o Lack of Staff Computer Skills
o Less face-to-face interaction
o No control over motivation, involvement and course management by
learners
o No direct contacts with learner
o E-learning content occasionally difficult to design for training in highly
specific fields

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Recommendations
Here are the recommendations to overcome the Limitations
 Take Quizzes
 Small group discussions
 Delivering Case studies
 Asking for short summaries by group
 Arrange Informal question-and-answer sessions
 By role-playing in the workplace
 Give Demonstrations practically

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Conclusions
Technology Based Training Method (TBT) provides the reader an
understanding of the various “new technologies” that have changed the way
we deliver training. It is important to know these state-of-the-art modes of
facilitating learning. They are typically interactive with the learner and
experiential in nature. Advantages and disadvantages are described for
each of the new technologies as are its uses.

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Thank You All