1. Mark R. Jones
1813 Lady Palm Court, Trinity, FL 34655
727.271.8425 / mjones413.mj@gmail.com
MANUFACTURING QUALITY CONFORMANCE PROFESSIONAL
Nonconformance Resolution • Quality System Audits • Specification Integration • Kaizen Event Knowledge
Continuous Improvement • Process Controls • Root Cause / Trend Analysis • Quality Matrix Maintenance
Quality Inspections / Testing • Quality Documentation / Reports • New Process Validation • Training
Production Support / Troubleshooting • Six Sigma / Lean Manufacturing Methodologies
Analytical, exacting quality leader with a superlative track record of achievement. Key skills include new process
validation, technical and soft skill training, process improvements, and document conformance. Demonstrated
ability to communicate with Cross functional and direct team supervisors to focus on identifying opportunities
and solutions to improve quality control, and operational feedback. Provide technical support, oversight,
product resolution (RCA), sample management, trouble-shooting, and specification integration. Testing to
ensure compliance of procedures, regulatory requirements and efficiencies regarding human, technical,
financial, and other resources. Evaluation of customer and specification nonconformance issues including
disposition of product holds. Conduct internal and external audits to assure product integrity. Serve as an
information source to company departments when critical quality concerns occur or coordinating quality
initiatives with departmental personnel. Attend Kaizen events involving trend analysis teams to formulate cost-
effective process solutions, alternative approaches, and positively impact continuous improvement efforts.
Expertise includes Military/Aerospace quality requirements, specifications and testing. Experience with ISO9000,
AS9100, AC7004, and AC7108 quality systems including implementation, auditing, and maintenance. Extensive
knowledge of DOD, Navy, Air Force, and Boeing materials, applications, and processes.
CAREER TRACK
FREEDOM METAL FINISHING, INC. Port Richey, FL
ORGANIC COATINGS OPERATIONS MANAGER July, 2015 – February, 2016
Increased departmental capacity through process / procedure evaluation, validation, additional in-process and
first-article inspections in a limited time-frame. Successfully utilized preliminary evaluation of the current
facility, equipment, and processes to gain authorization of resources for development and implementation of
unique problem solving methods conforming to lean methodologies creating a planned outcome within defined
monetary parameters. Oversee planning, design and fabrication of new equipment and facility modifications to
reduce TAKT times. Lead process improvements and continual improvements minimizing non-conforming
product. Guided reorganization to facilitate improved flow of production. Established additional storage
locations for departmental consumables to minimize waste, and enhance inventory control.
 Decreased nonconforming product within the department, and increased capacity by 15% while increasing the
quality of products and department efficiency.
 Lead procurement activities for capital equipment. Planned, tested and executed new process and procedures
generating a positive impact to customer satisfaction and on-time fulfillment. Introduced alternative approaches
to production flow in support of chemical processing, and secondary operations for Anodize and plating
operations.

2. Mark R. Jones
mjones413.mj@gmail.com Page 2
SEAWAY PLASTICS (PARENT CO.) /FLORIDA FINISHING (SISTER CO.) Port Richey, FL
FLORIDA FINISHING ENGINEERING MANAGER 2013 – July, 2015
FLORIDA FINISHING MANAGER OF OPERATIONS November 2006 - 2013
Closely evaluated all facets of the operation, developed a cohesive management team, developed and
implemented new policies, processes, procedures, and practices (GMP) to effectively turn around the business.
Guided efforts in areas of space utilization, quality control, conformance testing, new product development, cost
control, regulatory compliance, and new business development. Define, research, execute and manage customer
driven accreditations facilitating company growth. Develop scheduling efficiency by identifying and controlling
labor and machine capacities. Streamlined production efficiency with the design, testing, and launch of a custom
ERP system including bid proposal and job costing templates. Key role in authoring ISO compliant 4-tier quality
system, and employee safety and training programs. Created and website used for internal work specifications,
and external marketing.
 Organized the transition of Florida Finishing from commercial applications to a NAD-CAP accredited company
specializing in aerospace, military, DOD, Navy, and Air Force finishing markets. Prime customers include Goodrich
Lighting / Military, Lockheed Martin, L-3, Parker Hannifin Aerospace, and other fortune 500 companies.
 Defined operations to incorporate Lean and Flow Manufacturing methodologies that significantly reduced
nonconforming product, and balanced TATK times. Planed, supervised and execute work measurement
through testing and quality driven metrics. Organized and participated in Kaizen events.
 Authored ISO 9000 compliant quality system to include quality manual, standard operating procedures,
associated operator variable forms, and work instructions. Strategically implemented process controls including
In-Process, First-Article and Final Inspections conforming to Military and Aerospace requirements.
 Conceptualized, authored, developed, tested, and executed internal data bases supporting Enterprise Resource
Planning system (ERP), spanning production (PLM), and distribution (SCM). Created, managed and maintained
company training matrix, and change records supporting ISO compliant quality system.
 Provided analysis of nonconforming materials (RCA), formulated resolution and disposition. Identified and
implemented specification compliance standards supporting quality systems.
 Conceptualized and implemented an employee training and safety program that spanned all departments
minimizing plant accidents, down-time and dramatically boosting production efficiencies, quality, and customer
satisfaction.
 Accurately performed product inspections, FAI Reports, and testing on components, sub-assemblies and
finished product utilizing mechanical and electronic measurement instruments. Generated reports
employing standard computer software programs.
 Conduct internal and external audits in accordance with NAD-CAP, ISO9000 or company policies of
processes, SOP procedures, customer specifications, testing, vendor quality systems, and facilities.
Document finds, documentation and facility nonconformities. Request or generate RCA’s, RMA’s, DMR’s
and C of C’s.

3. Mark R. Jones
mjones413.mj@gmail.com Page 3
MARK-ART / SIGNWORKS Lockport, New York
PRINCIPAL / PRODUCTION MANAGER 2006
As a small business entrepreneur; conceptualized, implemented, and sustained a commercial screen printing, and
industrial sign company prior to the merger of Mark-Art and SignWorks. Upon completion of all goals, facilitated
an early release of a twelve-month contractual agreement required by new owners. Provided highly effective
leadership managing all aspects of production. Worked directly with clients from inception to project delivery,
and monitored projects to ensure on-time delivery and quality assurance.
 Key role in generating new business opportunities, and developed effective marketing and promotional
strategies. Conceptualized promotional activities to expand brand awareness and increase market share. Drove
sales efforts that directly impacted steady growth; serviced 500+ customers throughout region. Continuously
exceeded previous year’s revenue and profits.
 Ensured safety and environmental compliance. Ensured products met client specifications, resolved issues, and
orchestrated delivery requirements. Responsible for P&L analysis and correction to ensure company profitability
and growth.
 Interviewed and hired staff, scheduled personnel, provided ongoing training in both technical and soft skills,
including customer service and conflict resolution.
 Responsible for maintaining facilities and costly equipment. Sourced and purchased required consumables, and
scheduled preventative maintenance.
SPECIALIZED TRAINING
Certified ISO 9000:2008 Internal Auditor
Continual personal and professional development through newsletters, publications, various leadership workshops and seminars.
PACE Business Leadership – Elim Institute, Buffalo, NY - SGIA Seminars – Fred Pryor Seminars – Private Pilot License 2006
COMPUTER COMPETENCIES
ECi / M1 ERP Software • Microsoft Suite including Outlook, Excel, Access, Word, Publisher, and Power Point.
CorelDraw X8 • Adobe Photoshop CS • Adobe Dreamweaver CC • Adobe Illustrator CC • Adobe In-Design
MEASURING COMPETENCIES
Digital / Standard Micrometer • Digital / Standard Calipers • Standard Measuring Devises & Gauges
Eddy Current Digital Thickness Measurements • Spectrometer Devises (Gloss & Color) • Dial indicators, Multi-meters, and
Component Testers • CMM Knowledge • Ability to interpret and use Blueprints, MIL Specs, Engineered Drawings,
Material lists and Inspection standards • Low Tolerance (.0001”) Geometrical Measurements • AQL Sample Plans • Tappi
Charts
MILITARY SERVICE
United States Army Reserves
Basic / Engineering AIT • Airborne Training • Honorable Discharge
REFERENCES AND FURTHER DATA PROVIDED UPON ESTABLISHMENT OF MUTUAL INTEREST