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Activities to Drive Leading Indicators                         Leading Sales Indicators                 Lagging Sales Indicators


                                      3. Speaking &                    Predictive, Task Based                         Any
                                                                       Activities
                                      Writing                                                                      Financial
                   2. Ads &           - Long term                                                                   Metric
                   Promotions         strategy                            Set a threshold of the
                                      - Drives inbound                    minimum number of late                   such as…
                   - expensive                                            stage opportunities at
                                      leads
1. Cold calls                                                             any one time
                                      - Creates
- Goal is to qualify
                                      expertise &                                                             New                  Total
leads as an early                                                                                            Business
                                                                                                                        Renewal
                                                                                                                                   Sales
                                      thought                          ie. Number of Closing                               $
or late stage                                                                                                   $                 Revenue
                                      leadership                       opportunities
opportunity
- Laborious,
distasteful
 Business Development Balance Scorecard Approach – Keep it Simple. Anyone should be able
to deduce your strategy by looking at your indicators and metrics. Ideas by Cal Harrison, President Beyond Referrals
                Early Stage Opportunity                  Late Stage Opportunity = Leading Sales Indicator               Bad Metrics

Definition: Buyer with no intent to act within           Definition: Buyer with intent to act within         1.    # of Proposals
the next 6 months                                        the next 6 months                                         time suck with non buyers
•    Buyer may or may not have a need                    •    Buyer has identified a need and you as a       2.    # of meetings
•    Questionable, potentially misleading data                potential service provider                           easy to inflate with
•    Strive to climb the ladder from least effective     •    Buyer has an milestone, deadline or upcoming         unqualified candidates
     (cold calling) to most effective (speaking and           event in the next 6 months                     3.    Weighted Sales Forecasts
     writing) activities                                 •    Efficient, predictive KPIs                           use financial indicators to
•    Web traffic & Subscribers good metrics                                                                        measure when not if $ will
•    Measure all and correlate to late stage                                                                       flow
     opportunities

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Lead generation - A balanced scorecard

  • 1. Activities to Drive Leading Indicators Leading Sales Indicators Lagging Sales Indicators 3. Speaking & Predictive, Task Based Any Activities Writing Financial 2. Ads & - Long term Metric Promotions strategy Set a threshold of the - Drives inbound minimum number of late such as… - expensive stage opportunities at leads 1. Cold calls any one time - Creates - Goal is to qualify expertise & New Total leads as an early Business Renewal Sales thought ie. Number of Closing $ or late stage $ Revenue leadership opportunities opportunity - Laborious, distasteful Business Development Balance Scorecard Approach – Keep it Simple. Anyone should be able to deduce your strategy by looking at your indicators and metrics. Ideas by Cal Harrison, President Beyond Referrals Early Stage Opportunity Late Stage Opportunity = Leading Sales Indicator Bad Metrics Definition: Buyer with no intent to act within Definition: Buyer with intent to act within 1. # of Proposals the next 6 months the next 6 months time suck with non buyers • Buyer may or may not have a need • Buyer has identified a need and you as a 2. # of meetings • Questionable, potentially misleading data potential service provider easy to inflate with • Strive to climb the ladder from least effective • Buyer has an milestone, deadline or upcoming unqualified candidates (cold calling) to most effective (speaking and event in the next 6 months 3. Weighted Sales Forecasts writing) activities • Efficient, predictive KPIs use financial indicators to • Web traffic & Subscribers good metrics measure when not if $ will • Measure all and correlate to late stage flow opportunities