INDEX
Company Profile.
Objectives.
Research Methodology.
Data Analysis and interpretation
Findings.
Findings.
Conclusion.
Limitations.
The entire project was planned with a view to study the level of “Employee satisfaction in relation to their job” in Zeteo. The research has proved that the motivation and job satisfaction is the key component for any organization. The employees prefer to work in healthy environment, with good and adequate resources provided, they also look for opportunities to grow and develop.
The employee’s job satisfaction level is very important and generally depends on facilities provided to the employees. If the recreational facilities and leave packages are provided to the employees, it motivates them to work hard, resulting in better industrial relations between the employees and the employer and increase job satisfaction.
Communication between the higher level, middle level and lower level employees improves relationship, it also helps in problem solving, helps in supporting and guiding the employees. . When superiors guide, support and appreciate their subordinates it helps the employee to have clear quality goals and work towards it to the best of their knowledge
Employees talents, skills, knowledge must be given importance and their opinions and suggestions should also be taken into consideration. Employees need a good healthy environment to work in, they spend almost the whole day working in their respective work places.
Employees expect to be recognized for the hard work they also expect progression, promotion etc.
Most of the employees are satisfied with the relationship that they share with their colleagues, sub-ordinates and seniors but there are very few of the employees who are dissatisfied.
There are maximum number of employees satisfied with their salary and incentives, few employees expresses dissatisfaction and very few employees are neutral.
For other benefits that the employees are provided with like transport and medical facilities, training provided, leave package, innovation and growth opportunity etc. majority of them are said to be satisfied where as there are employees who are dissatisfied.
Most of the employees are satisfied with the relationship that they share with their superiors hence they find clarity in their goals and expected work.
Maximum number of employees are satisfied with the appraisal system and only 3% of them are dissatisfied hence most of them are satisfied with their progression so far.
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Company Profile (Ajeenkya D Y Patil University)
1. A
PROJECT REPORT
ON
“FACTORS INFLUENCING THE JOB SATISFACTION OF THE EMPLOYEES
WORKING IN ZETEO”.
IN PARTIAL FULFILLMENT FOR THE AWARD OF
BACHELOR OF BUSINESS ADMINISTRATION
AJEENKYA D.Y.PATIL UNIVERSITY
SUBMITTED BY
Miss. Athira Chathoth Meethal
UNDER THE GUIDANCE OF
Dr. Ritika Jain
School of Management
SCHOOL OF MANAGEMENT ADYPU, KNOWLEDGE CITY, CHARHOLI,
BUDRUK, LOHEGAON, PUNE - 412105
3. Established 2002
Industry IT Consulting
Headquarters 202, Fortune House,
Survey 131/1B/1, Baner
Road, Pune, Maharashtra
411045
Company Name Zeteo Consulting
4. Objectives
Primary Objective:-
To measure the satisfaction levels of employees on various factors and give suggestions
for improving the same.
Secondary Objectives:-
To identify the factors that motivates the employee.
To study the various factors which influences employee satisfaction.
To find out suggestions for the growth and perspectives of the company.
5. RESEARCH METHODOLOGY
Sampling plan base points Information
Data source Primary and Secondary Data
Sample unit 5 departments in Zeteo
Sample size 50 employees working in Zeteo
Sampling Technique Stratified random sampling
Research area Baner,Pune
Research instrument Questionnaire
Data Analysis MS- Excel
6. DATA ANALYSIS & INTERPRETATION
Overall job Satisfaction Satisfied with the Benefits
8. Findings
1. Most of the employees are satisfied with the relationship that they share with their colleagues, sub-ordinates and seniors
but there are very few of the employees who are dissatisfied.
2. There are maximum number of employees satisfied with their salary and incentives, few employees expresses
dissatisfaction and very few employees are neutral.
3. For other benefits that the employees are provided with like transport and medical facilities, training provided, leave
package, innovation and growth opportunity etc. majority of them are said to be satisfied where as there are employees
who are dissatisfied.
4. Most of the employees are satisfied with the relationship that they share with their superiors hence they find clarity in
their goals and expected work.
5. Maximum number of employees are satisfied with the appraisal system and only 3% of them are dissatisfied hence most
of them are satisfied with their progression so far.
9. CONCLUSION
The entire project was planned with a view to study the level of “Employee satisfaction in relation to their job” in Zeteo. The
research has proved that the motivation and job satisfaction is the key component for any organization. The employees prefer to
work in healthy environment, with good and adequate resources provided, they also look for opportunities to grow and develop.
The employee’s job satisfaction level is very important and generally depends on facilities provided to the employees. If the
recreational facilities and leave packages are provided to the employees, it motivates them to work hard, resulting in better
industrial relations between the employees and the employer and increase job satisfaction.
Communication between the higher level, middle level and lower level employees improves relationship, it also helps in problem
solving, helps in supporting and guiding the employees. . When superiors guide, support and appreciate their subordinates it helps
the employee to have clear quality goals and work towards it to the best of their knowledge
Employees talents, skills, knowledge must be given importance and their opinions and suggestions should also be taken into
consideration. Employees need a good healthy environment to work in, they spend almost the whole day working in their
respective work places.
Employees expect to be recognized for the hard work they also expect progression, promotion etc.
10. Limitations of the Study
• The survey was restricted to few departments.
• The study was limited to sample size of 50 individuals only.
• While doing the survey some employees were not participates, some were busy and some were reluctant during
answering the question.
• Some of the answers from the survey varied between higher level officers and lower level employees
11. Bibliography
1. Arnolds, C.A., & Boshoff, C. (2001). The challenge of motivating top management: A need
satisfaction perspective [Electronic version]. Journal of Industrial Psychology, vol. 27(1): 39-42.
2. Friedlander, F. and Margulies, N. (1969). Multiple Impacts of Organization Climate and
Individual Values System upon Job Satisfaction, Personnel Psychology. ,Vol.22, pp. 177-183
3. Friedlander, F. and Margulies, N. (1969). Multiple Impacts of Organization Climate and
Individual Values System upon Job Satisfaction, Personnel Psychology. ,Vol.22, pp. 177-183
4. Herzberg, F., Mausner, B, & Snyderman, B.B. (1959). The motivation to work. New York: Wiley,
pp. 157.
5. Lease, S. H. (1998). Annual review, 1993–1997: Work attitudes and outcomes. Journal of
Vocational Behaviour, Vol. 53(2): 154–183. 16.