My invited keynote at BTPN Indonesia's internal IT event. My talk was focused on digital mindset for IT folks.

1. Enabling Digital
Transformation
Tathagat Varma
http://thoughtleadership.in

2. About me…
• Computer Scientist and Antarctic researcher
with Defense Research & Development Org1991-1995
• Product leader and technologist with Siemens,
Philips, Huawei, McAfee and NetScout1995-2009
• Business leader with Yahoo! R&D and [24]7
Innovation Labs2009-2014
• Enabling Digital Transformation with leading
organizations2014-

3. What is “Digital”?
• Not just about technology alone, but
creating an agile organization
• Not just limited to IT or one single area
but reach everywhere in the org
• Gather business intelligence to
improve decision-making
• Aligned to customer needs, products
and services are built faster

4. What is “Transformation”?
• In an ideal world, businesses evolve
constantly
• Full-scale change to the fundamentals
of a business, even its supply chain
• Adoption of digital technologies could
disrupt existing business models

5. “Digital Transformation”
• HBR: Digital transformation is about
reconstructing the firm around digital
operating principles, integrating
traditional assets to address new
challenges and pursue new opportunities.
• MIT Sloan: The use of technology to
radically improve performance or reach
of enterprises
• Wikipedia: Application of digital
technology in all aspects of human
society

6. Digital Enterprise?
Customer
Experience
Customer
Understanding
Top-line Growth
Customer
Touchpoints
Operational
Processes
Process
Digitization
Worker
Enablement
Performance
Management
Business
Models
Digitally
Modified
Businesses
Creation of New
Digital
Businesses
Digital
Globalization

7. What is IT’s role?

8. A “Digital Mindset”?
• Growth Mindset
• Agile Development
• Lean Principles
• Feedback-driven Engineering
• T-shaped Skills

9. Mindset

10. Agile Development
http://agilemanifesto.org/

11. Lean Principles
1. Identify
Value
2. Map the
Value
Stream
3. Create
Flow
4. Establish
Pull
5. Seek
Perfection

12. Feedback-driven
Engineering

13. T-shaped Skills

14. Well-rounded Skills
Customers
“Why”
Technology
“How”
Solutions
“What”

15. Recap
• Business must transform how they
build products and sell to customers
• It can’t be limited to a few pockets, but
must encompass the entire enterprise
• Digital enterprise exploits digital
technologies to create opportunities
• IT has a pivotal role in enabling digital
transformation across the enterprise

16. Q&A

17. References
• What is digital transformation?,
http://www.theguardian.com/media-network/media-
network-blog/2013/nov/21/digital-transformation
• The Nine Elements of Digital Transformation,
http://sloanreview.mit.edu/article/the-nine-elements-of-
digital-transformation/
• To lead a digital transformation, CEOs must prioritize,
http://hbr.org/2017/01/to-lead-a-digital-transformation-
ceos-must-prioritize
• Digital Transformation,
http://www.capgemini-consulting.com/digital-
transformation