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INNOVATION IN TRAVEL RISK
MANAGEMENT & SAFETY
By Toby Houchens
Cost of Risk
San Bernardino
Fort Bragg
Iraq
Senegal
Paris
Brussels
Ivory Coast
San Bernardino
San Francisco
• Property crime up
60% since 2010
• Highest per-capita
property crime rate
of the nation’s top
50 cities
Technology, Trends & Innovations in Travel
• Mobile Tracking
• Predictive Analytics
• Artificial Intelligence
• Virtual Reality
• Wearables
• Crowd-sourcing
Adoption of New Technologies in Travel
• Itinerary Management
• Expense Management
• Planning & Booking
• Customer Experience
• Safety & Security
Innovators in Travel
Lack of Innovation in Travel Risk Management
• 58% of HR professionals rely on Google for risk assessment
data
• U.S. State Department also relies on Google for data
• Intelligence they do use is stale and comes from:
Curated information sources and long duration studies
Country level reports
Aggregated media reports
• Travel managers use outdated and ineffective technologies to
track, check-in and communicate with clients and travelers
• Web apps don’t leverage new technologies
Organizations continue to:
• Focus on post-crisis solutions
• Be let down by generalized, ineffective threat alerts
Unconventional Travel Risk Management
“Effective decision-making tools, due diligence, and intelligence should form the foundation of
any TRM (travel risk management) program” - Charles Brossman - author of “Building a
Travel Risk Management Program”
• Leverages communities and emerging technology with near
real-time knowledge of situations and events
• Analysts gather, validate, and assess data from multiple sources
to provide the most detailed, applicable, and geo-relevant
intelligence
• Focus on pre-crisis opportunities and due diligence
HARNESSING THE POWER OF TECHNOLOGY
Travel Recon offers businesses, organizations, and individuals next-
generation, destination intelligence tools and unconventional travel
and personal risk management capabilities to create or enhance
duty-of-care and travel risk management programs with maximum
user acceptance.
For individual travelers and
organizations requiring
relevant due diligence and
destination intelligence for
their employees and clients.
A duty-of-care, tracking, and
communication solution with
customizable dashboards for
managers.
A community based safety
and security mobile app
providing near real-time,
crowd-sourced threat alerts
A community based safety and security mobile app providing near
real-time, crowd-sourced threat alerts
GORECON FEATURES
• Community reporting
• Social communication
• Check-ins & tracking
• Emergency button
• Gamification/ranking system
(motivation)
• Recon Map view
• Destination Threat Ratings
GAMIFICATION
Phase 1: Motivation to help your community.
Simple leaderboard and social sharing of
scores, and ranks identified.
Phase 2: Recruit, Advocate, Protector, and
Operator ranking titles. Detailed mission
initiatives. Missions from headquarters to verify
crime or risk in specific area.
Phase 3: Group atmosphere to compete with
your fellow agents when performing missions.
Recon Maps
Alerts
Emergencies
Intelligence Reports
TTC16: Toby Houchens - Unconventional Travel Risk Management

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TTC16: Toby Houchens - Unconventional Travel Risk Management

  • 1. INNOVATION IN TRAVEL RISK MANAGEMENT & SAFETY By Toby Houchens
  • 2.
  • 4.
  • 13. San Francisco • Property crime up 60% since 2010 • Highest per-capita property crime rate of the nation’s top 50 cities
  • 14. Technology, Trends & Innovations in Travel • Mobile Tracking • Predictive Analytics • Artificial Intelligence • Virtual Reality • Wearables • Crowd-sourcing
  • 15. Adoption of New Technologies in Travel • Itinerary Management • Expense Management • Planning & Booking • Customer Experience • Safety & Security
  • 17. Lack of Innovation in Travel Risk Management • 58% of HR professionals rely on Google for risk assessment data • U.S. State Department also relies on Google for data • Intelligence they do use is stale and comes from: Curated information sources and long duration studies Country level reports Aggregated media reports • Travel managers use outdated and ineffective technologies to track, check-in and communicate with clients and travelers • Web apps don’t leverage new technologies Organizations continue to: • Focus on post-crisis solutions • Be let down by generalized, ineffective threat alerts
  • 18. Unconventional Travel Risk Management “Effective decision-making tools, due diligence, and intelligence should form the foundation of any TRM (travel risk management) program” - Charles Brossman - author of “Building a Travel Risk Management Program” • Leverages communities and emerging technology with near real-time knowledge of situations and events • Analysts gather, validate, and assess data from multiple sources to provide the most detailed, applicable, and geo-relevant intelligence • Focus on pre-crisis opportunities and due diligence
  • 19. HARNESSING THE POWER OF TECHNOLOGY
  • 20. Travel Recon offers businesses, organizations, and individuals next- generation, destination intelligence tools and unconventional travel and personal risk management capabilities to create or enhance duty-of-care and travel risk management programs with maximum user acceptance. For individual travelers and organizations requiring relevant due diligence and destination intelligence for their employees and clients. A duty-of-care, tracking, and communication solution with customizable dashboards for managers. A community based safety and security mobile app providing near real-time, crowd-sourced threat alerts
  • 21. A community based safety and security mobile app providing near real-time, crowd-sourced threat alerts GORECON FEATURES • Community reporting • Social communication • Check-ins & tracking • Emergency button • Gamification/ranking system (motivation) • Recon Map view • Destination Threat Ratings GAMIFICATION Phase 1: Motivation to help your community. Simple leaderboard and social sharing of scores, and ranks identified. Phase 2: Recruit, Advocate, Protector, and Operator ranking titles. Detailed mission initiatives. Missions from headquarters to verify crime or risk in specific area. Phase 3: Group atmosphere to compete with your fellow agents when performing missions.